Historique des pannes de Infoblox

1. 9 septembre 2026 à 20:33 UTCinvestigating

   We are experiencing an issue with Universal DDI in the North America region, this includes create, update, and delete operations that may not propagate to NIOS-X servers and NIOS-X as a Service. We are actively working to identify the root cause and implement a resolution. We will continue to provide updates as more information becomes available. If you are experiencing any production impact related to this issue, please contact Infoblox Support.

2. 9 septembre 2026 à 21:08 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 9 septembre 2026 à 21:17 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 9 septembre 2026 à 22:55 UTCresolved

   This incident has been resolved.

1. 31 juillet 2026 à 17:29 UTCinvestigating

   Nous traversons actuellement une nouvelle route de trafic DNS pour le service Infoblox Threat Defense Cloud sur notre site de Mumbai. Impact: Les clients qui tentent de se connecter à nos adresses IP Global Anycast 52.119.40.100 et 103.80.4.100 peuvent être réacheminés vers les sites les plus proches. Aucune interruption de service n'est prévue. Remarque : Les adresses IP Global Anycast 52.119.41.100 et 103.80.6.100 continuent d'être utilisées normalement et ne sont pas touchées par cette réacheminement du trafic.

2. 31 juillet 2026 à 19:36 UTCmonitoring

   Un correctif a été mis en place et nous suivons les résultats.

3. 31 juillet 2026 à 19:51 UTCresolved

   Cet incident a été résolu.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 14 juillet 2026 à 16:21 UTCinvestigating

   Nous enquêtons actuellement sur une question touchant le DDI universel en Europe https://portal.eu.infoblox.com. Impact: Des retards peuvent survenir pour les modifications apportées à l'enregistrement DNS dans le portail Infoblox. Cela comprend la création, la mise à jour et la suppression d'opérations qui peuvent ne pas se propager aux serveurs NIOS-X et NIOS-X en tant que service. Il n'y a aucun impact sur les services de protocole DNS à l'heure actuelle. Nous travaillons activement à identifier la cause fondamentale et à mettre en œuvre une résolution. Nous continuerons de fournir des mises à jour à mesure que de plus amples renseignements seront disponibles. Si vous rencontrez un impact de production lié à ce problème, veuillez contacter Infoblox Support.

2. 14 juillet 2026 à 17:31 UTCmonitoring

   Un correctif a été mis en place et nous suivons les résultats.

3. 14 juillet 2026 à 17:57 UTCresolved

   Cet incident a été résolu.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 9 juillet 2026 à 06:43 UTCinvestigating

   Nous enquêtons sur un problème intermittent affectant l'accès au portail Infoblox et à l'API dans la région de l'UE (portal.eu.infoblox.com). Certains clients peuvent éprouver des difficultés à accéder au portail et à l'API. Notre équipe s'emploie activement à identifier la cause profonde et à rétablir l'accès normal le plus rapidement possible.

2. 9 juillet 2026 à 06:52 UTCmonitoring

   Un correctif a été mis en place et nous suivons les résultats.

3. 9 juillet 2026 à 07:07 UTCresolved

   Cet incident a été résolu.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 30 juin 2026 à 14:19 UTCinvestigating

   We are currently investigating an issue affecting the On-Prem and Cloud Discovery Sync jobs. Impact: Delay in populating newly discovered objects in the Infoblox Portal (North America: https://portal.infoblox.com). All other services remain fully operational, and there is no impact to protocol services. We will continue to provide updates as we progress with the investigation and work toward a resolution.

2. 30 juin 2026 à 20:57 UTCinvestigating

   We are continuing to investigate this issue.

3. 30 juin 2026 à 22:55 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 30 juin 2026 à 23:28 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 30 juin 2026 à 23:52 UTCresolved

   This incident has been resolved.

1. 8 juin 2026 à 12:53 UTCinvestigating

   We are investigating an issue with some NIOS-X servers in the NA Region "https://portal.infoblox.com" going to "Degraded" status. We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/.

2. 8 juin 2026 à 13:30 UTCinvestigating

   Some customers may encounter service disruptions on their NIOS and NIOS-X servers due to this issue. We are diligently investigating the root cause and working to restore full functionality as quickly as possible.

3. 8 juin 2026 à 14:31 UTCmonitoring

   A fix has been implemented in both NA Region "https://portal.infoblox.com" and EU Region "https://portal.eu.infoblox.com" and we are monitoring the results.

4. 8 juin 2026 à 14:32 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 8 juin 2026 à 15:29 UTCresolved

   This incident has been resolved.

1. 2 juin 2026 à 15:15 UTCinvestigating

   We are currently investigating an issue affecting the Asset Discovery Sync job, which is causing delays in populating newly discovered objects in the Infoblox Portal (North America): https://portal.infoblox.com. All other services remain fully operational, and there is no impact to protocol services. We will continue to provide updates as we progress with the investigation and work toward a resolution.

2. 2 juin 2026 à 17:09 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2 juin 2026 à 20:28 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2 juin 2026 à 22:49 UTCresolved

   This incident has been resolved.

1. 20 mai 2026 à 09:02 UTCinvestigating

   We are currently investigating an issue affecting the NIOS‑X server Metrics API. Customers may observe delayed or stale metric data being returned through Metrics API calls. We are actively working to mitigate the issue. We will provide further updates as the investigation and resolution progress.

2. 20 mai 2026 à 11:41 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 20 mai 2026 à 13:04 UTCresolved

   This incident has been resolved.

1. 15 mai 2026 à 20:05 UTCinvestigating

   We observed that multiple NIOS-X servers briefly entered a degraded state. There was no service impact, and all services continued to operate normally. The issue was caused by a temporary health-check failure on the hosts. All servers have now fully recovered, and services continue to operate normally. If you experience any issues, please contact Infoblox Support.

2. 15 mai 2026 à 20:05 UTCresolved

   This incident has been resolved.

1. 12 mai 2026 à 16:33 UTCinvestigating

   We are investigating an intermittent issue affecting access to the Infoblox Portal in the EU region (portal.eu.infoblox.com) Some customers may experience difficulties accessing the portal. Our team is actively working to identify the root cause and restore normal access as quickly as possible.

2. 12 mai 2026 à 17:14 UTCmonitoring

   The Infoblox Portal (csp.eu.infoblox.com) is operating normally, and the issue appears to be related to external network connectivity outside the Infoblox infrastructure. We are continuing to investigate and monitor the situation closely.

3. 12 mai 2026 à 18:11 UTCresolved

   The issue has been resolved, and the affected URLs are now accessible.

1. 23 avril 2026 à 07:06 UTCresolved

   Between April 29 and May 6 (UTC) 2026, phased upgrades will be performed on NIOS-X server platform components. These updates will follow the ‘Schedule Software Updates’ configuration set in the Infoblox Portal. Impact: During this period, NIOS-X servers connected to Infoblox Portals North America (https://portal.infoblox.com) and Europe (https://portal.eu.infoblox.com) may intermittently report an unhealthy status, with each occurrence lasting up to 2–3 minutes. All other services will remain unaffected, and there will be no impact on protocol services.

1. 22 avril 2026 à 14:25 UTCinvestigating

   We are investigating a partial traffic rerouting issue in Singapore. We apologize for any inconvenience this may cause and assure you that our team is actively working to resolve it as quickly as possible. Impact: Customers attempting to connect to our Global Anycast IP addresses (52.119.40.100 & 103.80.5.100) may experience traffic being rerouted to the nearest locations. Please note that no service interruption is expected. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

2. 22 avril 2026 à 14:27 UTCresolved

   This incident has been resolved.

1. 11 mars 2026 à 01:09 UTCinvestigating

   We are investigating an issue with delay in accessing the Infoblox Portal in North America Region (portal.infoblox.com). We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress.

2. 11 mars 2026 à 01:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 11 mars 2026 à 01:56 UTCmonitoring

   We also observed an increase in the number of NIOS‑X servers entering a degraded state during the incident window.

4. 11 mars 2026 à 02:14 UTCresolved

   This incident has been resolved.

1. 2 mars 2026 à 05:43 UTCinvestigating

   We will be rerouting the DNS traffic from Bahrain site to the nearest sites due to ongoing AWS issue. We apologize for any inconvenience this may cause and traffic will be moved back as soon as the AWS issue is resolved. Impact: Customers attempting to connect to our Global and Regional Anycast IP addresses (52.119.41.100, 52.119.41.61, 103.80.6.100 & 103.80.6.61) may experience traffic being rerouted to the nearest sites. Please note that no service interruption is expected. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

2. 2 mars 2026 à 22:54 UTCinvestigating

   We will continue to reroute DNS traffic from the Bahrain site to the nearest available PoPs to avoid any service interruption until AWS restores services in the affected region. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

3. 4 mars 2026 à 17:46 UTCinvestigating

   AWS is still working to restore services in the affected Bahrain region. In the meantime, we will continue rerouting DNS traffic from Bahrain to the nearest available PoPs to prevent any service interruption until AWS has fully recovered the region. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

4. 19 mars 2026 à 01:10 UTCresolved

   We will continue to reroute DNS traffic from the Bahrain site to the nearest available sites to avoid any service interruption until AWS restores services in the affected region. Please follow the KB article - https://support.infoblox.com/s/article/DNS-Traffic-Rerouting-Due-to-AWS-Issue-in-Bahrain-Region for latest details. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

1. 23 février 2026 à 15:42 UTCinvestigating

   We are investigating an issue with some NIOS-X servers in the NA Region "https://portal.infoblox.com" going to "Degraded" status. We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress. There will be no impact on services enabled on the NIOS-X servers. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/.

2. 23 février 2026 à 16:01 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 23 février 2026 à 17:41 UTCresolved

   This incident has been resolved.

1. 27 janvier 2026 à 19:55 UTCinvestigating

   We are currently investigating an issue affecting Infoblox endpoint connectivity. Our team is working to identify the root cause and implement a fix as quickly as possible. Impact: Some customers may experience issues accessing Infoblox endpoints page and observe their Infoblox endpoints entering an Unprotected state. However, DNS resolution is expected to continue functioning normally. We will provide further updates as the investigation and resolution progress.

2. 27 janvier 2026 à 20:23 UTCmonitoring

   A fix has been implemented and we are monitoring the results. The issues with accessing the Infoblox Endpoints page and endpoints showing an Unprotected state have been resolved.

3. 27 janvier 2026 à 20:49 UTCresolved

   This incident has been resolved.

1. 27 janvier 2026 à 15:19 UTCinvestigating

   We are currently investigating an issue affecting Infoblox endpoint connectivity. Our team is working to identify the root cause and implement a fix as quickly as possible. Impact: Some customers may experience issues accessing Infoblox endpoints page and observe their Infoblox endpoints entering an Unprotected state. However, DNS resolution is expected to continue functioning normally. We will provide further updates as the investigation and resolution progress.

2. 27 janvier 2026 à 15:57 UTCmonitoring

   A fix has been implemented and we are monitoring the results. The issues with accessing the Infoblox Endpoints page and endpoints showing an Unprotected state have been resolved.

3. 27 janvier 2026 à 17:29 UTCresolved

   This incident has been resolved.

1. 26 janvier 2026 à 03:48 UTCinvestigating

   We are experiencing an issue with Universal DDI in the North America region, where customers may encounter problems with Create, Update, or Delete operations for DNS resource records. As a result, these changes may not propagate correctly to NIOS-X servers.

2. 26 janvier 2026 à 04:39 UTCinvestigating

   We are continuing to investigate this issue.

3. 26 janvier 2026 à 05:47 UTCinvestigating

   We are continuing to investigate the issue. If you are experiencing any production impact related to this issue, please contact Infoblox Support.

4. 26 janvier 2026 à 07:19 UTCmonitoring

   A fix has been deployed, and new DNS record Create, Update, and Delete operations are now propagating correctly to NIOS-X servers. We are continuing to monitor the service. If you are experiencing any production impact, please contact Infoblox Support.

5. 26 janvier 2026 à 08:09 UTCresolved

   This incident has been resolved.

1. 23 janvier 2026 à 14:31 UTCresolved

   This scheduled maintenance is a continuation of the previously announced NIOS-X server platform upgrades from January 19 to January 23 (UTC). For more details, refer to the earlier notification: https://status.infoblox.com/incidents/yzmr4l8wf8f0. To complete the remaining phases of the maintenance, the upgrades will continue during an extended maintenance window between January 27 and January 30 (UTC). The updates will follow the “Schedule Software Updates” configuration set in the Infoblox Portal. Impact: During this period, NIOS-X servers connected to Infoblox Cloud (https://portal.infoblox.com) may report an unhealthy status a couple of times, each lasting up to 2–3 minutes. All other services will remain unaffected, and there will be no impact on protocol services.

1. 14 janvier 2026 à 05:25 UTCresolved

   Between January 19 and 23 (UTC), phased upgrades will be performed on NIOS-X server platform components. These updates will follow the ‘Schedule Software Updates’ configuration set in the Infoblox Portal. Impact: During this period, NIOS-X servers connected to Infoblox Cloud [https://portal.infoblox.com & https://portal.eu.infoblox.com] may report an unhealthy status a couple of times, each lasting up to 2–3 minutes. All other services will remain unaffected, and there will be no impact on protocol services.