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    51 Intrinio incidents · novembre 2022 — official updates, affected components, duration and resolution details.

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    Question du PAS retardée avec CTA A et CTA B

    Début 24 juin 2026 à 15:19 UTC · 5d 4h

    Pending
    Composants affectés
    APIv2
    1. 24 juin 2026 à 15:19 UTCinvestigating

      Il y a actuellement un problème de réception des données pour les flux CTA A & CTA B sur le produit SIP 15 minutes différées. UTP fonctionne normalement. Travailler actuellement avec le fournisseur en amont pour résoudre ce problème. Les clients devraient utiliser les prix de CBOE retardés de 15 minutes comme un recul. Toutes les données manquantes seront récupérées.

    2. 24 juin 2026 à 16:02 UTCinvestigating

      Les données sur cta a et cta b circulent à nouveau et rattrapent. Toujours en quête de cause profonde.

    3. 24 juin 2026 à 22:04 UTCmonitoring

      Un correctif a été mis en place et nous suivons les résultats.

    4. 29 juin 2026 à 19:30 UTCresolved

      Cet incident a été résolu.

    Traduit automatiquement depuis la mise à jour officielle de l'incident.

    Options Feed

    Début 14 mai 2026 à 14:59 UTC · 2h 43m

    Pending
    1. 14 mai 2026 à 14:59 UTCinvestigating

      We are currently investigating this issue.

    2. 14 mai 2026 à 17:42 UTCresolved

      This incident has been resolved.

    IEX & Equities Edge Partial Outage

    Début 8 mai 2026 à 15:33 UTC · 0m

    Pending
    Composants affectés
    APIv2
    1. 8 mai 2026 à 15:33 UTCresolved

      Due to failed servers in AWS, some IEX and Equities EDGE points are missing data from this morning. Websockets and other data streams were not affected. Data backfill is in process. File a ticket if you need assistance with a backfill.

    DDoS Attack

    Début 16 avril 2026 à 05:30 UTC · 0m

    Pending
    1. 16 avril 2026 à 05:30 UTCresolved

      Intrinio APIv2 received extreme and increasing traffic today which resulted in degraded service. Additional hardware as well as improved scaling and improved firewall rules were required to stabilize. We are continuing to monitor the situation.

    Experiencing an issue with CBOE One Delayed Feed

    Début 24 février 2026 à 15:37 UTC · 2h 21m

    Pending
    Composants affectés
    APIv2
    1. 24 février 2026 à 15:37 UTCidentified

      We are working on an issue stemming from a change at our upstream provider.

    2. 24 février 2026 à 17:58 UTCresolved

      This incident has been resolved.

    Nasdaq Basic Issues

    Début 3 décembre 2025 à 21:09 UTC · 1d 0h

    IssuesIncident mineur
    Composants affectés
    APIv2
    1. 3 décembre 2025 à 21:09 UTCidentified

      Reports of issues with upstream Kafka server having issues, not responding, and making us reconnect often. If you are experiencing any issues with Nasdaq Basic, this is the likely cause. We are actively working to resolve the issue.

    2. 4 décembre 2025 à 21:19 UTCresolved

      This incident has been resolved.

    Some customers may be experiencing issues with real time, delayed, and intraday stock prices this morning

    Début 23 octobre 2025 à 14:35 UTC · 4h 29m

    IssuesIncident mineur
    Composants affectés
    APIv2APIv1
    1. 23 octobre 2025 à 14:35 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 23 octobre 2025 à 17:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 23 octobre 2025 à 19:04 UTCresolved

      This incident has been resolved.

    AWS issues impacting Intrinio's APIs and data feeds today

    Début 20 octobre 2025 à 17:01 UTC · 6h 1m

    IssuesIncident mineur
    Composants affectés
    APIv2APIv1
    1. 20 octobre 2025 à 17:01 UTCmonitoring

      AWS issues and outage are affecting our data feeds and some users are still experiencing delays. We continue monitoring the situation and most feeds are performing as expected. If you are encountering data delay or issue, please file a ticket and our dev team will follow up asap. https://account.intrinio.com/account/tickets/ AWS STATUS PAGE (https://health.aws.amazon.com/health/status)

    2. 20 octobre 2025 à 23:02 UTCresolved

      The AWS issue was resolved as of 6:53pmEST. https://health.aws.amazon.com/health/status

    AWS issues impacting Intrinio's APIs and data feeds today

    Début 20 octobre 2025 à 13:00 UTC · 0m

    Pending
    1. 20 octobre 2025 à 16:43 UTCresolved

      AWS issues and outage are affecting our data feeds and some users are still experiencing delays. We continue monitoring the situation and most feeds are performing as expected. If you are encountering data delay or issue, please file a ticket and our dev team will follow up asap. https://account.intrinio.com/account/tickets/

    Networking issue at upstream data center

    Début 13 octobre 2025 à 17:32 UTC · 23h 44m

    Pending
    Composants affectés
    APIv2
    1. 13 octobre 2025 à 17:32 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 14 octobre 2025 à 17:16 UTCresolved

      This incident has been resolved.

    We are investigating a potential issue with the delayed sip feed (websocket)

    Début 13 août 2025 à 15:13 UTC · 3h 14m

    IssuesIncident mineur
    Composants affectés
    APIv2
    1. 13 août 2025 à 15:13 UTCidentified

      The issue can be affecting websocket and rest api access.

    2. 13 août 2025 à 16:33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13 août 2025 à 18:26 UTCresolved

      This incident has been resolved.

    Open Interest missing/returning 0 for contracts (delayed options feed)

    Début 17 juillet 2025 à 14:41 UTC · 1d 0h

    IssuesIncident mineur
    Composants affectés
    APIv2
    1. 17 juillet 2025 à 14:41 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 18 juillet 2025 à 14:47 UTCresolved

      This incident has been resolved.

    Indices Realtime Down

    Début 12 mai 2025 à 13:54 UTC · 1h 3m

    Pending
    Composants affectés
    APIv2
    1. 12 mai 2025 à 13:54 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 12 mai 2025 à 14:58 UTCresolved

      Indices feed has been restored.

    3. 12 mai 2025 à 15:03 UTCpostmortem

      A network outage caused degraded service. This outage has been resolved.

    Missing EOD Stock Prices for US Exchagnes

    Début 11 mars 2025 à 02:07 UTC · 13h 52m

    Pending
    Composants affectés
    APIv2APIv1
    1. 11 mars 2025 à 02:07 UTCinvestigating

      EOD stock prices have been delayed from our source. We are working with our provider to get this data deliver ASAP.

    2. 11 mars 2025 à 15:59 UTCresolved

      We've received processed all US prices from March 10th.

    No pricing data for IEX real time feed

    Début 13 janvier 2025 à 15:00 UTC · 1h 38m

    OutageIncident majeur
    Composants affectés
    APIv2
    1. 13 janvier 2025 à 15:00 UTCinvestigating

      We are investigating this issue that is affecting API and websocket users.

    2. 13 janvier 2025 à 16:39 UTCresolved

      This incident is now resolved and data is flowing. We are waiting for an update on the post mortem from the upstream provider.

    Some customers may be experiencing errors while using the API

    Début 6 janvier 2025 à 20:05 UTC · 19h 34m

    IssuesIncident mineur
    Composants affectés
    APIv2
    1. 6 janvier 2025 à 20:05 UTCidentified

      We are experiencing brown outs with one of our cloud providers. We are working with them on recovery and simultaneously moving components other providers

    2. 7 janvier 2025 à 15:39 UTCresolved

      This incident has been resolved.

    Quote endpoint is unavailable for some customers

    Début 6 janvier 2025 à 15:36 UTC · 1h 40m

    IssuesIncident mineur
    Composants affectés
    APIv2
    1. 6 janvier 2025 à 15:36 UTCidentified

      We identified an issue with the Quote endpoint and are working on a fix.

    2. 6 janvier 2025 à 17:16 UTCresolved

      This incident has been resolved.

    IEX Suspended All Trading

    Début 23 décembre 2024 à 16:33 UTC · 23h 55m

    Pending
    Composants affectés
    APIv2
    1. 23 décembre 2024 à 16:33 UTCidentified

      IEX Exchange has encountered an issue and stopped all trading IEX. They are in the process of trying to come back online. See updates from https://iextrading.com/status/#/

    2. 23 décembre 2024 à 17:00 UTCmonitoring

      Waiting for IEX to come back online.

    3. 23 décembre 2024 à 17:01 UTCmonitoring

      Correction. We are waiting for IEX to bring their trading system back online.

    4. 24 décembre 2024 à 16:28 UTCresolved

      This has been resolved. Awaiting a postmortem from IEX. https://iextrading.com/status/#/

    Error messages when querying endpoints in API v2

    Début 15 décembre 2024 à 22:32 UTC · 1d 18h

    IssuesIncident mineur
    Composants affectés
    APIv2
    1. 15 décembre 2024 à 22:32 UTCidentified

      We are investigating reported error messages such as for api key, reached limits, etc.

    2. 17 décembre 2024 à 17:23 UTCresolved

      This incident has been resolved.

    Some clients may not be receiving options data via the python sdk

    Début 10 juin 2024 à 19:20 UTC · 1h 21m

    OutageIncident majeur
    Composants affectés
    APIv2APIv1
    1. 10 juin 2024 à 19:20 UTCinvestigating

      We are investigating this issue

    2. 10 juin 2024 à 20:37 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 10 juin 2024 à 20:42 UTCresolved

      This incident has been resolved.