Historique des pannes de Jimdo

1. 14 octobre 2026 à 11:52 UTCinvestigating

   Jimdo Webmail a des problèmes en ce moment. Les clients de messagerie comme Outlook ou Apple Mail peuvent toujours envoyer et recevoir normalement. Notre fournisseur travaille sur une solution et nous y sommes. Votre site n'est pas affecté. Nous allons vous mettre à jour ici. Merci de votre patience.

2. 14 octobre 2026 à 11:58 UTCresolved

   Mise à jour : Jimdo webmail fonctionne à nouveau. Vous pouvez vous connecter, envoyer et recevoir des courriels comme d'habitude. Si quelque chose semble encore hors, rechargez la page ou videz votre cache de navigateur. Merci pour votre patience, et désolé pour les tracas.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 12 octobre 2026 à 09:34 UTCinvestigating

   Jimdo Webmail a des problèmes en ce moment. Les programmes d'email comme Outlook ou Apple Mail peuvent toujours envoyer et recevoir normalement. Notre fournisseur travaille sur une solution et nous y sommes. Votre site n'est pas affecté. Nous allons vous mettre à jour ici. Merci de votre patience.

2. 12 octobre 2026 à 12:00 UTCmonitoring

   Un correctif a été mis en place et nous suivons les résultats.

3. 12 octobre 2026 à 12:12 UTCresolved

   L'accès au Webmail a été restauré !

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 19 juin 2026 à 11:37 UTCidentified

   An error started occurring in our CMS Editor around 12:00 CET, causing a partial outage. We have identified the issue and are applying a fix. Thank you for your patience.

2. 19 juin 2026 à 11:45 UTCmonitoring

   A fix has been implemented, and the CMS Editor is accessible again. We're closely monitoring the situation.

3. 19 juin 2026 à 12:28 UTCresolved

   The incident has been resolved. All systems are operational. Thank you for your patience.

1. 11 mars 2026 à 11:58 UTCinvestigating

   We are investigating an issue where some changes made to Creator websites are not immediately published. We apologize for the interruption while we are looking to eliminated the cause.

2. 11 mars 2026 à 12:43 UTCmonitoring

   The issue has been resolved. Please refresh the browser window in case the last updates are not yet reflected.

3. 11 mars 2026 à 12:57 UTCresolved

   This incident has been resolved.

1. 22 décembre 2025 à 12:34 UTCinvestigating

   The CMS for Jimdo Creator websites seems to be unavailable at the moment. We are investigating the cause. Web delivery of published websites should be unaffected.

2. 22 décembre 2025 à 12:56 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 22 décembre 2025 à 16:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 23 décembre 2025 à 12:45 UTCresolved

   This incident has been resolved.

1. 5 décembre 2025 à 09:21 UTCidentified

   We’re currently experiencing availability issues with Jimdo websites and internal systems due to service disruptions at one of our infrastructure providers. This may affect the availability of Jimdo customers' websites and parts of our platform. We’re monitoring the situation closely and will update as soon as our infrastructure provider has resolved the situation.

2. 5 décembre 2025 à 09:24 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 5 décembre 2025 à 12:36 UTCresolved

   This incident has been resolved.

1. 18 novembre 2025 à 12:18 UTCinvestigating

   We’re currently experiencing availability issues with Jimdo websites and internal systems due to ongoing problems with one of our infrastructure providers. This may affect the availability of Jimdo customers' websites and parts of our platform. We’re monitoring the situation closely and will update as soon as our infrastructure provider has resolved the situation.

2. 18 novembre 2025 à 13:20 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 18 novembre 2025 à 13:58 UTCmonitoring

   Our service provider has made changes that have allowed affected systems to recover. They are continuing working on restoring all services.

4. 18 novembre 2025 à 14:47 UTCmonitoring

   A fix has been implemented and the incident should now resolved. We are continuing to monitor for errors to ensure all services are back to normal.

5. 18 novembre 2025 à 19:19 UTCresolved

   All services have been reported as operating normally again.

1. 29 octobre 2025 à 20:31 UTCidentified

   We're currently facing an issue with webmail access. Our provider is investigating the problem. Email delivery is unaffected, and you can still access your emails through clients like Outlook, Apple Mail, or others. We will provide updates as soon as possible.

2. 30 octobre 2025 à 07:08 UTCidentified

   Our email hoster has resolved the issue.

3. 30 octobre 2025 à 07:08 UTCresolved

   This incident has been resolved.

1. 19 septembre 2025 à 11:08 UTCinvestigating

   We are currently experiencing an issue with our legacy website builder (Creator) where some customers might encounter problems when trying to upgrade to a new paid plan or upgrade an existing paid plan. Our team is actively working on a fix.

2. 19 septembre 2025 à 13:04 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 19 septembre 2025 à 16:31 UTCresolved

   This incident has been resolved.

1. 3 septembre 2025 à 09:02 UTCinvestigating

   We’re currently experiencing a disruption affecting a subset of customer email accounts due to an issue with a third-party provider. Our team is closely monitoring the situation.

2. 3 septembre 2025 à 11:05 UTCresolved

   This incident has been resolved.

1. 1 août 2025 à 13:26 UTCidentified

   PayPal is experiencing some issues with their payment platform which might cause errors while purchasing via PayPal, more info here: https://www.paypal-status.com/incident/production

2. 1 août 2025 à 16:17 UTCresolved

   This incident has been resolved.

1. 13 juin 2025 à 07:20 UTCinvestigating

   We are investigating an issue blocking users from creating new websites in the Creator tool. The Jimdo Website Builder (Dolphin) is not affected.

2. 13 juin 2025 à 07:27 UTCinvestigating

   We are continuing to investigate this issue.

3. 13 juin 2025 à 07:27 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 13 juin 2025 à 07:37 UTCidentified

   The incident is still under investigation. The error occurs intermittently. If you are affected, please try again after a few minutes.

5. 13 juin 2025 à 08:20 UTCmonitoring

   The issue has been mitigated. We're continuing to monitor the systems and optimize stability.

6. 13 juin 2025 à 08:28 UTCresolved

   This incident has been resolved.

1. 5 juin 2025 à 06:09 UTCinvestigating

   Jimdo users are currently unable to access their dashboards, so that editing websites is not possible. Our engineering teams are investigating the issue and working on a fix.

2. 5 juin 2025 à 08:44 UTCmonitoring

   A fix was implemented and we are now closely monitoring the systems.

3. 5 juin 2025 à 09:06 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 5 juin 2025 à 09:06 UTCresolved

   This incident has been resolved.

1. 14 mai 2025 à 07:32 UTCinvestigating

   We are investigating an issue with Creator websites not loading, returning a "bad gateway" error message.

2. 14 mai 2025 à 07:45 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 14 mai 2025 à 07:46 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 14 mai 2025 à 07:49 UTCmonitoring

   The incident has been mitigated. All websites should be available again. We're closing monitoring the systems to ensure stable functionality.

5. 14 mai 2025 à 07:50 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 14 mai 2025 à 07:57 UTCresolved

   This incident has been resolved.

1. 29 avril 2025 à 08:30 UTCidentified

   We are currently experiencing an issue with the redirection of our local domains (e.g., jimdo.de, jimdo.es, jimdo.it) to their respective Jimdo sites. Our team is actively working on a fix. In the meantime, please access our services via jimdo.com.

2. 29 avril 2025 à 08:53 UTCresolved

   The issues has been resolved, all Jimdo domains should resolver properly again. NB: No user websites were affected.

1. 25 avril 2025 à 11:18 UTCidentified

   We are currently investigating an issue where domain settings for a portion of our customers appear to have been reset. As a result, customers who use their Jimdo domain with external email providers may experience disruptions, such as being unable to send or receive emails through their domain-based email addresses. If your domain is affected, manually restoring the email settings should resolve this presently while our engineers are working on a global solution.

2. 25 avril 2025 à 12:49 UTCidentified

   Our engineers have implemented a fix for the issue. It will take a couple of hours to roll out. In the meanwhile, manually restoring the settings will still work.

3. 26 avril 2025 à 06:27 UTCresolved

   The error has been resolved. All missing records should be restored. If you need any assistance, please reach out to our support team

1. 24 avril 2025 à 06:42 UTCidentified

   The websites connecting through static IPs aren't accessible. We're investigating the issue and have escalated it to our third-party provider. Thank you for your patience.

2. 24 avril 2025 à 06:56 UTCmonitoring

   The incident is mitigated, and the websites are accessible. We're monitoring the services.

3. 24 avril 2025 à 07:56 UTCresolved

   The incident is resolved. All systems are operational.

1. 6 février 2025 à 09:01 UTCidentified

   On opening the CMS some users are seeing a Cloudflare error. Our engineering team are working on fixing the issue. Thank you for your patience!

2. 6 février 2025 à 09:32 UTCresolved

   The issue has been resolved. Website editing should work again as expected.

1. 7 janvier 2025 à 15:36 UTCinvestigating

   We're currently facing an issue with webmail access. Our provider is investigating the problem. Email delivery is unaffected, and you can still access your emails through clients like Outlook, Apple Mail, or others. We will provide updates as soon as possible.

2. 8 janvier 2025 à 21:05 UTCresolved

   This incident has been resolved.

1. 6 janvier 2025 à 17:15 UTCinvestigating

   We're currently facing an issue with webmail access. Our provider is investigating the problem. Email delivery is unaffected, and you can still access your emails through clients like Outlook, Apple Mail, or others. We will provide updates as soon as possible.

2. 6 janvier 2025 à 18:06 UTCinvestigating

   We are continuing to investigate this issue.

3. 7 janvier 2025 à 06:53 UTCresolved

   This incident has been resolved.