52 Kickstarter incidents · septembre 2023 — official updates, affected components, duration and resolution details.
Nous enquêtons sur les taux d'erreur élevés avec la caisse et la performance lente du site. Merci de votre patience.
Un correctif a été mis en place et nous sommes prêts à nous assurer que tout fonctionne bien.
Tout est clair ! Nous avons surveillé le site et tout semble bien. Désolé pour les ennuis.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
Tout est clair ! Nous avons surveillé le site et tout semble bien. Désolé pour les ennuis.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
We're seeing an elevated failure rate for a variety of request types, due to server timeouts. Users who experience a failed request may find a second try will cause it to succeed. We've discovered what's causing this issue and we're working on a fix. Thanks for your patience!
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We're investigating elevated error rates and slow site performance. Thanks for your patience while we look into this!
A fix has been implemented and we're standing by to make sure everything runs smoothly.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We're investigating elevated error rates and slow site performance. Thanks for your patience while we look into this!
We've identified the cause of this issue and are working to release a fix as soon as possible. Thanks for your patience!
This issue has been resolved, and we're keeping an eye on site performance to make sure everything is working smoothly. Please stay tuned for the all-clear.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We're investigating elevated error rates and slow site performance. Thanks for your patience while we look into this!
We're investigating elevated error rates and slow site performance. Thanks for your patience while we look into this!
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We're investigating elevated error rates and slow site performance. Thanks for your patience while we look into this!
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We've discovered what's causing this issue and we're working on a fix. Thanks for your patience!
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
An outage with a downstream vendor is causing disruption to some campaign pages and pledging for these projects. We are monitoring the vendor's incident status.
This issue has been resolved, and we're keeping an eye on site performance to make sure everything is working smoothly. Please stay tuned for the all-clear.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We've discovered what's causing this issue and we're working on a fix. Thanks for your patience!
A fix has been implemented and we're standing by to make sure everything runs smoothly.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We're working to resolve this issue as quickly as possible. Apologies for any inconvenience!
We've identified the cause of this issue and are working to release a fix as soon as possible. Thanks for your patience!
A fix has been implemented and we're standing by to make sure everything runs smoothly.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We're investigating instances where some campaign images are not displaying properly. Thanks for your patience while we look into this!
A fix has been implemented and we're standing by to make sure everything runs smoothly.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We're currently experiencing issues loading Kickstarter.com! We are currently investigating.
A fix has been implemented and we're standing by to make sure everything runs smoothly.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We are currently investigation the issue. We are sorry for any inconvenience.
The issue has been resolved and we will continue to monitor to make sure things look clear.
We're currently experiencing an issue with project payouts. Some creators may notice their project payout was delayed. We have fixed the bug cause the delay and are working to ensure that payouts that ought to have been sent over the past 48 hours definitely get sent.
We released a fix for issue causing a delay in background processing of important tasks such as payouts. Our systems are catching up now, and we are monitoring to make sure that everything gets processed in the right way.
The issue with delayed background processing jobs has been resolved.
We're currently experiencing an issue with our Advanced Creator Dashboard pages, which are not loading. We're on it!
Our Advanced Creator Dashboard pages should now be loading correctly. We will continue to monitor this over the next hour. Thanks for your patience!
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We have identified an issue with creator backer reports. We've discovered what's causing this issue and we're working on a fix. Thanks for your patience!
A fix has been implemented and we're standing by to make sure everything runs smoothly.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
Notifications and updates may be delayed
This issue has been resolved, and we're keeping an eye on site performance to make sure everything is working smoothly. Please stay tuned for the all-clear.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We're working to resolve this issue as quickly as possible. Apologies for any inconvenience!
A fix has been implemented and we're standing by to make sure everything runs smoothly.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We're investigating elevated error rates and areas of slow site performance. Thanks for your patience while we look into this!
A fix has been implemented and we're standing by to make sure everything runs smoothly.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.