Historique des pannes de Mavenlink undefined

1. 16 septembre 2026 à 14:06 UTCinvestigating

   Le service tiers (Salesforce) que nous utilisons pour nos offres de soutien (Aide en direct, Cas de soutien et Portail de soutien) est actuellement en baisse. Nous surveillons son état et nous le mettrons à jour dès qu'ils signaleront que leurs systèmes sont de nouveau en ligne.

2. 16 septembre 2026 à 17:49 UTCmonitoring

   Les services de Salesforce se rétablissent, mais la question n'a pas encore été entièrement résolue. Les clients peuvent continuer à éprouver des problèmes d'accès au portail d'assistance. Nous continuons de surveiller la situation et fournirons une autre mise à jour une fois que le service sera entièrement rétabli.

3. 16 septembre 2026 à 19:25 UTCresolved

   L'équipe de technologie Salesforce a maintenant informé les utilisateurs que la stabilité et la performance de la plateforme sont à nouveau aux niveaux attendus, et l'incident a été résolu.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 31 août 2026 à 15:22 UTCinvestigating

   Notre infrastructure de traitement des données est en retard, ce qui fait que Insights Data Exports n'est pas traité.

2. 31 août 2026 à 15:51 UTCidentified

   Nous avons trouvé la cause sous-jacente du problème et nous travaillons maintenant sur une solution.

3. 31 août 2026 à 16:17 UTCmonitoring

   Nous avons mis en place un correctif et nous suivons maintenant les résultats. Les choses devraient revenir à la normale, mais nous continuerons à surveiller de près.

4. 31 août 2026 à 16:53 UTCresolved

   Cet incident a été résolu. Insights Data Exports est maintenant traité comme normal. Merci de votre patience.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 18 août 2026 à 14:33 UTCmonitoring

   Il y a actuellement un retard à générer des événements abonnés. Nous avons identifié le problème et une solution a été mise en œuvre. Les événements précédents sont toujours accessibles. Aucune perte de données n'est prévue. De nouveaux événements continuent de générer mais avec un retard.

2. 18 août 2026 à 16:33 UTCresolved

   Cet incident a été résolu. Les nouveaux événements sont maintenant générés normalement dans l'API des événements abonnés, y compris les événements pendant la période de l'incident. Nous nous excusons de tout inconvénient que cette question pourrait avoir causé.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 27 juillet 2026 à 00:04 UTCinvestigating

   Nous enquêtons sur un problème avec les charges standard de données Insights. Certains comptes ne reçoivent pas leurs données ou ne les reçoivent pas en retard. Pour savoir comment visualiser l'état de vos téléchargements, veuillez consulter notre article sur Insights Overview Knowledge Base.

2. 27 juillet 2026 à 00:11 UTCmonitoring

   Nous avons mis en place un correctif et nous suivons maintenant les résultats. Les choses devraient revenir à la normale, mais nous continuerons à surveiller de près.

3. 27 juillet 2026 à 00:32 UTCresolved

   Cet incident a été résolu. Toutes les zones de Kantata OX sont de retour à la normale. Merci de votre patience!

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 18 juin 2026 à 20:12 UTCinvestigating

   We are investigating reports that the tasks reordering in templates is not working correctly.

2. 18 juin 2026 à 20:31 UTCidentified

   The likely cause of the issue has been identified and a potential fix is in the works.

3. 18 juin 2026 à 21:54 UTCidentified

   We are continuing to work on a fix for this issue.

4. 18 juin 2026 à 22:54 UTCidentified

   We have identified the issue and are deploying a fix.

5. 18 juin 2026 à 23:20 UTCresolved

   We have a deployed a fix and task reordering in templates is functioning correctly again.

1. 15 juin 2026 à 13:10 UTCinvestigating

   We are currently investigating this issue.

2. 15 juin 2026 à 13:45 UTCinvestigating

   We continue to investigate the issue and believe we have discovered the root cause. Thank you for your patience as we work to implement and deploy a fix.

3. 15 juin 2026 à 14:11 UTCinvestigating

   We are continuing to investigate this issue.

4. 15 juin 2026 à 14:14 UTCidentified

   The root cause of the issue has been verified and we are now actively reverting the file changes for deployment.

5. 15 juin 2026 à 14:34 UTCidentified

   We are continuing to work on a fix for this issue.

6. 15 juin 2026 à 14:43 UTCmonitoring

   A partial fix has been deployed that re-enables the export functionality. There continues to be a known styling issue related to the form. This will also be fixed soon.

7. 15 juin 2026 à 14:55 UTCresolved

   The project time and expense export functionality is now available again.

1. 12 juin 2026 à 16:55 UTCinvestigating

   We are investigating an issue where projects in the Resource Center Projects tab are missing dropdown arrow.

2. 12 juin 2026 à 17:09 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 12 juin 2026 à 17:52 UTCresolved

   This incident has been resolved.

1. 2 juin 2026 à 18:40 UTCinvestigating

   We are currently investigating this issue.

2. 2 juin 2026 à 19:09 UTCinvestigating

   We are continuing to investigate this issue.

3. 2 juin 2026 à 19:31 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 2 juin 2026 à 20:01 UTCmonitoring

   A fix has been deployed and we are monitoring the results.

5. 2 juin 2026 à 20:21 UTCresolved

   This incident has been resolved.

1. 13 mai 2026 à 20:29 UTCinvestigating

   Some users have reported that tasks are not moving to their intended position when reordering in the task tracker. We are currently investigating the issue.

2. 13 mai 2026 à 20:32 UTCidentified

   The issue has been identified and a fix is being rolled out.

3. 13 mai 2026 à 20:34 UTCmonitoring

   The fix has been implemented and we are monitoring the results.

4. 13 mai 2026 à 20:34 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 13 mai 2026 à 20:38 UTCresolved

   This incident has been resolved.

1. 30 avril 2026 à 23:01 UTCinvestigating

   We are investigating an issue with standard Insights. A small subset of accounts are unable to view their dashboards. We have contacted our BI Partner and they are working on a fix. To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.

2. 1 mai 2026 à 00:08 UTCinvestigating

   Our BI partner is continuing to work on a fix. We're unable to provide an ETA at this time, but we will update with more information as we receive it.

3. 1 mai 2026 à 02:17 UTCresolved

   The issue is resolved, and a data load has finished successfully for all accounts. We thank you for your patience an apologize for any inconvenience.

1. 21 avril 2026 à 12:17 UTCinvestigating

   We are investigating an issue with standard Insights data loads. Some accounts are either not receiving their data or receiving it on a delayed schedule. To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.

2. 21 avril 2026 à 12:38 UTCidentified

   We’ve found the underlying cause of the problem and are now working on a fix. We should have everything back to normal soon!

3. 21 avril 2026 à 13:13 UTCmonitoring

   We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.

4. 21 avril 2026 à 13:14 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 21 avril 2026 à 13:24 UTCresolved

   This incident has been resolved. All areas of Kantata OX are back to normal. Thank you for your patience!

1. 6 avril 2026 à 15:21 UTCinvestigating

   We are currently noticing data sync issues on MBridge.

2. 6 avril 2026 à 15:35 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 6 avril 2026 à 15:42 UTCmonitoring

   A fix has been implemented and we are monitoring the results. You may experience some delays as we work through the backlog of jobs.

4. 6 avril 2026 à 16:19 UTCresolved

   This incident has been resolved.

1. 1 avril 2026 à 23:09 UTCidentified

   Audit Logs data has not been updated since March 30, 4:30pm Pacific. All reports are functional but will not reflect recent updates. The problem has been identified and the fix is running. No data has been lost, and we expect the system to take time to catch up. We will monitor progress and update status when we have an estimate of the time to complete.

2. 1 avril 2026 à 23:31 UTCmonitoring

   We estimate that it will take between 6-7 hours for the system to have all data up to date. Progress will continue to be monitored, and we will update status regularly.

3. 2 avril 2026 à 02:32 UTCmonitoring

   Processing the data backlog took less time than expected. All data in audit logs should be nearly up to date, and will be completely up to date soon.

4. 2 avril 2026 à 02:39 UTCresolved

   All data in audit logs is now up to date.

1. 26 mars 2026 à 17:29 UTCinvestigating

   We are currently aware of an issue that is preventing Pulse surveys from loading and are actively working on a solution.

2. 26 mars 2026 à 17:42 UTCidentified

   We’ve found the underlying cause of the problem and are now working on a fix. We should have everything back to normal soon!

3. 26 mars 2026 à 17:48 UTCmonitoring

   We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.

4. 26 mars 2026 à 18:45 UTCresolved

   This incident has been resolved. Thank you for your patience!

1. 14 janvier 2026 à 15:41 UTCinvestigating

   We’re noticing a higher number of errors than usual in Kantata OX. We’re working to resolve this as quickly as possible. Thanks for your patience! Users experiencing this issue can refresh the page and continue to work as usual.

2. 14 janvier 2026 à 16:17 UTCinvestigating

   We’re continuing to investigate the issue and working to resolve this as quickly as possible. Thank you for your patience! Users experiencing this issue can refresh the page and continue to work as usual.

3. 14 janvier 2026 à 16:24 UTCinvestigating

   We are continuing to investigate this issue.

4. 14 janvier 2026 à 16:29 UTCidentified

   The issue has been identified and a fix is being implemented. Thank you for your patience while we work to resolve this issue.

5. 14 janvier 2026 à 16:37 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 14 janvier 2026 à 16:57 UTCinvestigating

   We are continuing to observe elevated error rates. We're continuing to work to resolve this as quickly as possible. Thank you for your patience!

7. 14 janvier 2026 à 17:53 UTCmonitoring

   We have identified the issue and deployed a fix. Error rates are now decreasing and we will continue to monitor performance and errors until returning to normal operation. Thank you for your patience as we work to fully resolve this.

8. 14 janvier 2026 à 18:25 UTCresolved

   This incident has been resolved. Users and integrations that encountered 502 or 504 errors are safe to retry operations. Some M-Bridge and Connect integrations may have automatically disabled due to elevated error rates and may need to be manually re-enabled.

1. 16 décembre 2025 à 17:42 UTCinvestigating

   We are currently noticing slowness across Kantata OX. We appreciate your patience as we investigate this issue.

2. 16 décembre 2025 à 18:00 UTCinvestigating

   Site load times have returned to normal.

3. 16 décembre 2025 à 18:20 UTCidentified

   We have identified the issue and we are working on a fix for it.

4. 16 décembre 2025 à 18:40 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 16 décembre 2025 à 19:34 UTCresolved

   This incident has been resolved.

1. 21 novembre 2025 à 00:44 UTCinvestigating

   We’re noticing a higher number of errors than usual with our Project Agent and Status Report Agent. We’re working to resolve this as quickly as possible. Thanks for your patience!

2. 21 novembre 2025 à 17:30 UTCidentified

   We’ve found the underlying cause of the problem to be an issue with one of our AI sub-processors and are now working on a fix.

3. 24 novembre 2025 à 17:31 UTCidentified

   We are continuing to work on a fix for the issue with one of our AI sub-processors. Thank you for your patience.

4. 26 novembre 2025 à 00:40 UTCmonitoring

   We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.

5. 26 novembre 2025 à 02:44 UTCresolved

   This incident has been resolved. Thank you for your patience!

1. 29 octobre 2025 à 18:28 UTCidentified

   Our Business Intelligence Partner is currently offline, they are undergoing emergency maintenance. We are continuing to monitor the situation.

2. 29 octobre 2025 à 18:35 UTCidentified

   Our Business Intelligence Partner has identified the issue and they are working on a fix.

3. 29 octobre 2025 à 19:04 UTCidentified

   Our Business Intelligence Partner is working on a fix for this issue. We are continuing to monitor the situation.

4. 29 octobre 2025 à 19:13 UTCidentified

   The issue has been resolved, and Insights reports are now accessible. Data refreshes will be resumed when we have confirmed those systems are accessible.

5. 29 octobre 2025 à 19:29 UTCmonitoring

   Our BI partner has confirmed that all systems are operational. Data refreshes are resumed, and we expect all data to be up to date within an hour.

6. 29 octobre 2025 à 20:05 UTCresolved

   Data refreshes have completed for all accounts, and Insights reports will reflect up to date data. Thank you for your patience regarding this issue.

1. 20 octobre 2025 à 16:04 UTCinvestigating

   We’re noticing issues that are preventing access to Smart Upload Manager right now. We’re looking into it and will keep you updated. Thanks for your understanding.

2. 20 octobre 2025 à 16:20 UTCidentified

   Our third party provider is experiencing a service disruption that is affecting Smart Upload Manager. We are working with our provider to resolve the issue.

3. 20 octobre 2025 à 18:02 UTCmonitoring

   The application is now accessible but some features and functions may still present intermittent issues. We will continue to monitor until performance is fully restored.

4. 20 octobre 2025 à 19:13 UTCresolved

   The incident is now resolved. Thank you for your patience.

1. 29 septembre 2025 à 22:45 UTCinvestigating

   We are investigating an issue with delayed Insights data loads. All accounts appear to be affected at this time. We will provide more information as we have it.

2. 29 septembre 2025 à 22:51 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 29 septembre 2025 à 22:52 UTCmonitoring

   The issue has been identified. Users can expect their Insights data loads to be refreshed within the next 20-30 minutes.

4. 29 septembre 2025 à 23:02 UTCresolved

   This incident has been resolved.