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    Historique des pannes de Mist

    11 Mist incidents · septembre 2023 — official updates, affected components, duration and resolution details.

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    EMEA-03 is unavailable - Resolution in progress

    Début 2 mars 2026 à 10:48 UTC · 9d 22h

    Pending
    1. 12 mars 2026 à 08:53 UTCresolved

      **Final Update:** All services including claiming of devices have been fully restored in the new environment as part of disaster recovery of UAE instance.Thank you for your patience during this time.

    Impact of AWS EAST Issues on Global 03 Operations

    Début 20 octobre 2025 à 20:09 UTC · 3h 12m

    Pending
    1. 20 octobre 2025 à 23:21 UTCresolved

      The telemetry is now being rendered for the Service Level Expectation Metrics and Insights in the Mist portal UI for the last hour in the Global 03 environment. Thank you again for your patience.

    Intermittent Timeouts in Global 02, Global 04, and EMEA 02

    Début 12 juin 2025 à 19:30 UTC · 3h 12m

    Pending
    1. 12 juin 2025 à 22:42 UTCresolved

      We've now resolved the incident. All functions have returned to normal.

    Unable to Login to Global 02

    Début 30 avril 2025 à 20:33 UTC · 50m

    Pending
    1. 30 avril 2025 à 21:23 UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Subset of APs showing disconnected

    Début 17 juillet 2024 à 16:06 UTC · 3h 29m

    Pending
    1. 17 juillet 2024 à 19:35 UTCresolved

      We've now resolved the incident. APs are showing connected. And Wi-Fi clients are displayed. Thanks for your patience.

    Access Points are displaying as disconnected on Global 01

    Début 23 avril 2024 à 15:16 UTC · 2h 8m

    Pending
    1. 17 juillet 2024 à 19:27 UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Email [email protected] to open or update support tickets

    Début 23 avril 2024 à 11:24 UTC · 33m

    Pending
    1. 23 avril 2024 à 11:57 UTCresolved

      We've now resolved the incident. Thanks for your patience. Tickets can be opened and updated as normal.

    Cloud Technical Issue

    Début 22 mars 2024 à 11:17 UTC · 1h 11m

    Pending
    1. 22 mars 2024 à 12:28 UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Unable to login to Global 02

    Début 9 février 2024 à 16:50 UTC · 37m

    Pending
    1. 9 février 2024 à 17:28 UTCresolved

      We've now resolved the incident, users are able to login to Global 02 (manage.gc1.mist.com). Thanks for your patience.

    Cloud Performance Degraded on Global 1

    Début 23 janvier 2024 à 15:18 UTC · 1h 8m

    IssuesIncident mineur
    1. 23 janvier 2024 à 16:25 UTCresolved

      We've now resolved the incident. Thanks for your patience.

    WLAN configuration Anomalies

    Début 1 septembre 2023 à 14:24 UTC · 1h 4m

    Pending
    1. 1 septembre 2023 à 15:28 UTCresolved

      Issue with intermittent wireless operations have been fully restored - please reach out to [email protected] if you have any issues. Apologies for the inconvenience caused