49 Patreon incidents · juillet 2024 — official updates, affected components, duration and resolution details.
We are experiencing an issue affecting functionality across the site and are actively working on resolution.
The issue where we were experiencing affected functionality across the site has been resolved.
New video uploads are hanging. We are investigating the issue.
Video upload functionality has been restored.
We are currently experiencing some playback issues on Android devices. Our team is aware of this and actively working on implementing a fix.
We are monitoring the situation while systems return back to normal. Thank you for your patience.
The issue with payback on Android has been resolved, and systems are functioning normally at this time. Thank you for bearing with us.
Our team is aware of an issue affecting creators’ ability to message multiple members at once. We have identified the cause of the issue, and are currently working to implement a fix.
We have implemented a fix for this issue, and bulk messaging should now be available for all creators. Thank you for bearing with us.
We identified an issue that is causing automatic payouts to fail and are working on a resolution as quickly as we can. We’ll share another progress update soon.
We have implemented a fix and are processing all delayed automatic payouts. We’ll share another update once all processing is complete. Thank you for your patience!
All delayed automatic payments have completed processing and this issue is fully resolved. Thank you for bearing with us!
One of our upstream payment processors is currently experiencing an outage which is affecting payouts. We will continue to monitor and provide updates as they become available.
The issue with the payment processor has been resolved, and payouts should be functioning normally at this time. Thank you for bearing with us.
We’re currently experiencing issues with Insights that may result in delayed data updates. The team is actively working towards a resolution.
The issue affecting Insights has been resolved.
We’re experiencing intermittent issues across the site impacting performance. We’re actively working on a resolution.
Intermittent site issues have been resolved. Site performance is back to normal.
We’re investigating an issue affecting email delivery that may cause delays. Our team is actively working on a resolution.
The issue affecting email delivery has been resolved, and emails are now resuming.
We’re investigating an issue with mobile app version 126.8.0 that is preventing the app from launching for all users on iOS 16. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
We have identified the issue and are implementing a resolution. We’ll share another update shortly!
We’re back! We have implemented a fix for this issue. Please update to the latest version of the iOS mobile app (126.8.1), and it should launch as normal. Thanks for bearing with us.
We experienced an outage, but are now back and monitoring the situation.
We experienced an outage, but are now recovered.
We're investigating reports of the iOS mobile app freezing on launch and are working to fix the problem as quickly as possible. We'll share another update soon.
We’re back! We have fixed the issue and the iOS mobile app should be working as normal. Thanks for bearing with us.
We are investigating an issue on the iOS application where users cannot open up reaction sheets for messages in community chats, drops, and livestreams.
This issue has been resolved. Chat reactions are now working as normal. Thank you for your patience!
Login issues persist. We’re continuing to investigate. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
We’re recovering from this incident and will continue to monitor the situation. We’ll provide updates as they become available. Thank you for your patience.
We’re back! Logins should be working again as normal. Thanks for bearing with us.
We’re investigating an issue that is impacting logins. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
We’re investigating an issue that is impacting logins. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
We are actively investigating degraded site performance
This incident has been resolved, site performance has returned to normal.
One of our upstream payment processors is currently experiencing an outage which is affecting payouts. We will continue to monitor and provide updates as they become available.
The issue with our payment processor has been resolved, and payouts should be functioning normally at this time. Thank you for your patience.
Multiple systems are experiencing data delays. We are experiencing a system degradation that is leading to delays in updating data across several products. Impacted surfaces include Search and Insights. The root cause has been identified and a fix is being implemented.
Multiple systems are experiencing data delays. We are experiencing a system degradation that is leading to delays in updating data across several products. Impacted surfaces include Search and Insights. The root cause has been identified and a fix is being implemented.
We are currently investigating an issue with Mass DMs. We will continue to work on a resolution.
We have resolved the issue with DMs. Thank you for your patience.
We are experiencing issues with PayPal/Hyperwallet and payouts have been disabled for PayPal for now. We are actively working on a fix, thank you for your understanding.
The issue with PayPal payouts has been resolved and we have resumed payouts for all partners. Thank you for your patience.