Historique des pannes de Payrange

1. 23 juillet 2026 à 15:04 UTCinvestigating

   Nous étudions actuellement le problème.

2. 23 juillet 2026 à 15:34 UTCinvestigating

   Nous poursuivons nos recherches sur le problème.

3. 23 juillet 2026 à 17:35 UTCinvestigating

   Notre application continue d'être en panne. Nous travaillons sur la question et nous n'avons pas encore de temps de récupération estimé. La console Web Manage fonctionne.

4. 23 juillet 2026 à 18:51 UTCinvestigating

   Nous continuons d'enquêter sur cette question.

5. 23 juillet 2026 à 18:59 UTCmonitoring

   Un correctif a été mis en place et nous suivons la situation.

6. 24 juillet 2026 à 03:25 UTCresolved

   Cet incident a été résolu.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 26 janvier 2025 à 19:10 UTCinvestigating

   We are currently investigating the issue.

2. 26 janvier 2025 à 19:41 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 26 janvier 2025 à 19:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 26 janvier 2025 à 20:00 UTCresolved

   This incident has been resolved.

1. 8 avril 2024 à 19:56 UTCinvestigating

   We are currently investigating this issue.

2. 8 avril 2024 à 20:25 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 8 avril 2024 à 20:28 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 8 avril 2024 à 20:48 UTCresolved

   This incident has been resolved.

1. 7 avril 2024 à 20:02 UTCinvestigating

   We are currently investigating an outage.

2. 7 avril 2024 à 20:35 UTCinvestigating

   We are continuing to investigate the issue.

3. 7 avril 2024 à 21:07 UTCinvestigating

   We are working diligently to identify the issue.

4. 7 avril 2024 à 21:19 UTCinvestigating

   We have implemented a fix and are monitoring.

5. 7 avril 2024 à 21:35 UTCresolved

   This incident has been resolved.

1. 10 février 2023 à 04:12 UTCinvestigating

   We are currently investigating an issue which is affecting our Android App (all versions). It is unable to reach our servers. IOS App is not affected.

2. 10 février 2023 à 05:00 UTCinvestigating

   We are continuing to investigate this issue.

3. 10 février 2023 à 05:28 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 10 février 2023 à 06:20 UTCmonitoring

   Hot Fix: Android App 6.7.9 has been released and fixes the "Server is unreachable" error. All Android users will need to update. Old Apps will no longer work. This issue does not affect Apple iOS devices.

5. 10 février 2023 à 06:25 UTCresolved

   This incident has been resolved. Hot Fix: Android App 6.7.9 has been released and fixes the "Server is unreachable" error. All Android users will need to update. Old Apps will no longer work. This issue does not affect Apple iOS devices.

1. 3 mai 2022 à 02:11 UTCinvestigating

   We are currently investigating this issue.

2. 3 mai 2022 à 02:31 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 3 mai 2022 à 02:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 3 mai 2022 à 02:42 UTCresolved

   This incident has been resolved.

1. 12 avril 2022 à 02:29 UTCinvestigating

   We are currently investigating this issue.

2. 12 avril 2022 à 02:56 UTCinvestigating

   We are continuing to investigate this issue.

3. 12 avril 2022 à 03:02 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 12 avril 2022 à 03:13 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 12 avril 2022 à 03:25 UTCresolved

   This incident has been resolved.

1. 15 décembre 2021 à 15:59 UTCinvestigating

   We are currently investigating this issue.

2. 15 décembre 2021 à 16:22 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 15 décembre 2021 à 16:25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 15 décembre 2021 à 16:31 UTCresolved

   This incident has been resolved.

1. 29 août 2021 à 20:03 UTCinvestigating

   We are currently investigating this issue.

2. 29 août 2021 à 20:13 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 29 août 2021 à 20:29 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 29 août 2021 à 20:47 UTCresolved

   This incident has been resolved.

1. 19 avril 2021 à 13:18 UTCinvestigating

   We are currently investigating this issue.

2. 19 avril 2021 à 13:34 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 19 avril 2021 à 13:34 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 19 avril 2021 à 13:56 UTCresolved

   This incident has been resolved.

1. 3 mars 2021 à 21:25 UTCinvestigating

   We are currently investigating this issue.

2. 3 mars 2021 à 21:31 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 3 mars 2021 à 21:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 3 mars 2021 à 22:14 UTCresolved

   This incident has been resolved.

1. 1 mars 2021 à 23:46 UTCinvestigating

   We are currently investigating this issue.

2. 2 mars 2021 à 00:19 UTCinvestigating

   We are continuing to investigate this issue.

3. 2 mars 2021 à 00:38 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 2 mars 2021 à 02:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2 mars 2021 à 02:52 UTCresolved

   This incident has been resolved.

1. 1 mars 2021 à 02:25 UTCinvestigating

   We are currently investigating the issue.

2. 1 mars 2021 à 02:50 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 1 mars 2021 à 03:28 UTCidentified

   We are continuing to work on a fix for this issue.

4. 1 mars 2021 à 03:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 1 mars 2021 à 04:00 UTCresolved

   This incident has been resolved.

1. 16 novembre 2020 à 18:29 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 16 novembre 2020 à 19:24 UTCidentified

   We are continuing to work on a fix for this issue.

3. 16 novembre 2020 à 20:42 UTCinvestigating

   We are currently investigating this issue.

4. 16 novembre 2020 à 21:02 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 16 novembre 2020 à 21:17 UTCresolved

   This incident has been resolved.

1. 9 juin 2020 à 22:15 UTCinvestigating

   We are currently investigating an issue which is causing an outage.

2. 9 juin 2020 à 22:37 UTCidentified

   The issue has been identified. Our cloud service provider is having an outage which is affecting our Apps.

3. 9 juin 2020 à 23:40 UTCidentified

   We are still waiting on IBM Cloud to restore their service.

4. 10 juin 2020 à 00:23 UTCmonitoring

   Service has been restored and we are monitoring.

5. 10 juin 2020 à 01:29 UTCresolved

   All services are now back to normal.

1. 19 novembre 2019 à 04:30 UTCinvestigating

   We are currently investigating this issue.

2. 19 novembre 2019 à 04:48 UTCinvestigating

   We are continuing to investigate this issue.

3. 19 novembre 2019 à 05:07 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 19 novembre 2019 à 05:16 UTCmonitoring

   A fix has been implemented and all services are running again. We are continuing to monitor.

5. 19 novembre 2019 à 05:38 UTCresolved

   This incident has been resolved.

1. 17 novembre 2019 à 19:41 UTCinvestigating

   We are currently investigating an outage caused by an update.

2. 17 novembre 2019 à 20:21 UTCinvestigating

   We are continuing to investigate the issue.

3. 17 novembre 2019 à 21:05 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 17 novembre 2019 à 21:07 UTCmonitoring

   All services are reporting normal now. We will continue to monitor.

5. 17 novembre 2019 à 21:43 UTCresolved

   This incident has been resolved.

1. 17 novembre 2019 à 01:29 UTCinvestigating

   We are currently investigating an issue that is causing slow response from servers, which may cause Apps to display unknown errors.

2. 17 novembre 2019 à 01:42 UTCinvestigating

   We are continuing to investigate this issue.

3. 17 novembre 2019 à 01:58 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 17 novembre 2019 à 03:02 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 17 novembre 2019 à 03:03 UTCmonitoring

   All services have returned to normal. We will continue monitoring.

6. 17 novembre 2019 à 03:51 UTCresolved

   This incident has been resolved.

1. 25 juillet 2019 à 00:51 UTCinvestigating

   We're experiencing elevated response times in our network. Our engineers are investigating. The issue may prevent login as well as completing transactions.

2. 25 juillet 2019 à 01:28 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 25 juillet 2019 à 01:51 UTCmonitoring

   A fix has been implemented and we are monitoring. All services are back to normal.

4. 25 juillet 2019 à 02:05 UTCresolved

   The incident has been resolved.

1. 28 janvier 2019 à 22:03 UTCinvestigating

   We are currently investigating login issues to the Manage web console.

2. 28 janvier 2019 à 22:13 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 28 janvier 2019 à 22:20 UTCmonitoring

   A fix has been implemented and we are monitoring the results. Login to Manage console is currently working normally.

4. 28 janvier 2019 à 22:29 UTCresolved

   The incident has been resolved. Login is working normally.