Historique des pannes de Payu Africa

1. 8 septembre 2026 à 12:12 UTCidentified

   Sandbox / Staging environnement est actuellement indisponible. Les ingénieurs enquêtent pour résoudre le plus rapidement possible. Veuillez noter que cela n'affecte pas les transactions quotidiennes, mais seulement l'évaluation de l'intégration.

2. 8 septembre 2026 à 14:18 UTCresolved

   Cet incident a été résolu.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 15 juillet 2026 à 08:13 UTCinvestigating

   Des taux d'échec élevés sont observés pour les transactions Mastercard via 3DS. Nous suivons la situation et fournirons des commentaires.

2. 15 juillet 2026 à 14:10 UTCresolved

   Cet incident a été résolu.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 15 juillet 2026 à 06:55 UTCidentified

   [PayU Afrique du Sud] Les transactions de Miles Discovery sont actuellement touchées. Il semble affecter principalement le flux mobile. Les ingénieurs enquêtent avec Discovery.

2. 21 juillet 2026 à 08:25 UTCresolved

   Cet incident a été résolu.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 14 juillet 2026 à 13:39 UTCinvestigating

   [Afrique du Sud] Veuillez noter que PayU a reçu des informations de Capitec qu'ils ont des problèmes avec leur application bancaire. Cela affecte toutes les opérations de paye Capitec. Nous sommes actuellement en contact avec Capitec pour nous assurer de pouvoir fournir des mises à jour dès qu'elles sont disponibles.

2. 15 juillet 2026 à 06:54 UTCmonitoring

   Un correctif a été mis en place et nous suivons les résultats.

3. 15 juillet 2026 à 08:14 UTCresolved

   Cet incident a été résolu.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 4 juillet 2026 à 22:25 UTCinvestigating

   [PayU South Africa] Discovery Miles transactions are currently being affected. Payers using Disco Miles payment method are not able to complete transactions successfully. Engineers are investigating with Discovery.

2. 5 juillet 2026 à 08:29 UTCmonitoring

   We noted recovery this morning, we will continue to monitor. Transactions are processing normally currently.

3. 5 juillet 2026 à 10:44 UTCresolved

   This incident has been resolved.

1. 25 juin 2026 à 13:43 UTCinvestigating

   [PayU South Africa] Capitec Pay are currently experiencing payment issues [Severity 1]. The Capitec team is investigating, and we will keep you updated as they progress.

2. 25 juin 2026 à 13:44 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 25 juin 2026 à 13:58 UTCmonitoring

   The Capitec Pay service has recovered. They are monitoring it closely.

4. 26 juin 2026 à 14:05 UTCresolved

   This incident has been resolved.

1. 25 juin 2026 à 09:11 UTCidentified

   We're experiencing an elevated level of API errors and are currently looking into the issue.

2. 25 juin 2026 à 13:54 UTCidentified

   We are currently experiencing problems renewing our Staging public certificates. We are actively busy trying to resolve this. The test environment is still accessible but will give certificate expiry warnings.

3. 25 juin 2026 à 14:02 UTCmonitoring

   Staging certificate issues has been resolved. We will keep a eye on things.

4. 25 juin 2026 à 14:30 UTCresolved

   This incident has been resolved.

1. 24 juin 2026 à 09:01 UTCinvestigating

   [South Africa] Please note PayU is experiencing a degradation of Capitec Pay payment method. The Capitec Pay transactions remain in a Processing state. Engineers are investigating to resolve as soon as possible.

2. 24 juin 2026 à 09:11 UTCmonitoring

   A fix was applied, we have noted significant improvement on Capitec Pay transactions being completed in normal times.

3. 24 juin 2026 à 12:55 UTCresolved

   This incident has been resolved.

1. 7 juin 2026 à 07:17 UTCidentified

   [PayU South Africa] Discovery Miles transactions are currently being affected. Engineers are investigating with Discovery.

2. 7 juin 2026 à 10:06 UTCresolved

   We have noted that transactions are being completed. We will continue to monitor

1. 4 juin 2026 à 08:18 UTCinvestigating

   [South Africa] Please note PayU has received word from Mobicred that they are having issues with their payments API. This affects all Mobicred transactions. We are constantly in touch with Mobicred to ensure we can provide updates as soon as they are available.

2. 4 juin 2026 à 10:45 UTCresolved

   Mobicred has confirmed that their services are back to normal state.

1. 4 juin 2026 à 07:44 UTCinvestigating

   PayU is aware of 3DSecure processing issues currently being experienced via Bankserv. Our Engineers are in contact with Bankserv and will advise.

2. 4 juin 2026 à 07:45 UTCinvestigating

   We are continuing to investigate this issue.

3. 4 juin 2026 à 11:23 UTCmonitoring

   We have noted significant improvement, we will continue to monitor.

4. 4 juin 2026 à 12:41 UTCresolved

   This incident has been resolved.

1. 25 mai 2026 à 10:05 UTCinvestigating

   Nedbank has informed us of the current ongoing issue affecting Nedbank issued cards causing high decline rates. The Nedbank team also informed us their technical teams are working on resolving the issue. More updates to come as they become available.

2. 25 mai 2026 à 15:42 UTCresolved

   Nedbank has confirmed the issues was resolved

1. 14 avril 2026 à 12:40 UTCinvestigating

   [PayU South Africa] Discovery Miles transactions are currently being affected. Engineers are investigating with Discovery.

2. 14 avril 2026 à 23:27 UTCresolved

   This incident has been resolved.

1. 27 mars 2026 à 12:02 UTCinvestigating

   [South Africa] Transactions are currently being affected for RCS customers. Engineers are investigating.

2. 27 mars 2026 à 13:24 UTCresolved

   This incident has been resolved.

1. 16 février 2026 à 14:28 UTCinvestigating

   [South Africa] Card transaction are currently being affected. Engineers are investigating.

2. 16 février 2026 à 15:19 UTCmonitoring

   We have noted recovery in transaction processing, and transactions are currently completing successfully. We will continue to monitor the environment.

3. 16 février 2026 à 17:50 UTCresolved

   This incident has been resolved.

1. 5 février 2026 à 07:21 UTCinvestigating

   [South Africa] Please note PayU is experiencing a degradation of service in its credit card transactions. Engineers are investigating to resolve as soon as possible.

2. 5 février 2026 à 07:35 UTCinvestigating

   We are continuing to investigate this issue.

3. 5 février 2026 à 19:29 UTCresolved

   A fix was applied to address the issue. Bank card transactions are processing normally.

1. 5 février 2026 à 01:55 UTCinvestigating

   Card transactions are currently being affected after earlier maintenance. We are currently investigating.

2. 5 février 2026 à 02:17 UTCresolved

   Card processing has been fully restored. We will keep monitoring.

1. 28 novembre 2025 à 11:06 UTCidentified

   Payflex has informed us that are having system issues. They have confirmed that they will provide more information as it becomes available.

2. 28 novembre 2025 à 11:47 UTCresolved

   The payment provider has confirmed resolution of the issues.

1. 28 novembre 2025 à 09:35 UTCinvestigating

   We have noted a spike in failures on FNB platform issues. The team is in touch with the bank to get more information on the issue. We will provide more information as soon as we receive it.

2. 28 novembre 2025 à 10:09 UTCidentified

   The issuer has confirmed that they are currently investigating the issue. PayU will keep you posted.

3. 28 novembre 2025 à 11:08 UTCidentified

   We are noticing steady recovery on the FNB transactions. We will continue to monitor.

4. 28 novembre 2025 à 11:45 UTCmonitoring

   We will monitor for an hour to ensure full recovery.

5. 28 novembre 2025 à 12:24 UTCinvestigating

   We have noted a spike in errors again, we will continue to engage with FNB. We will provide more detail as we receive it.

6. 28 novembre 2025 à 14:00 UTCmonitoring

   We have received confirmation from the bank that the issue has ben resolved.

7. 28 novembre 2025 à 14:04 UTCresolved

   This incident has been resolved.

1. 8 novembre 2025 à 08:06 UTCinvestigating

   [PayU South Africa] Discovery Miles transactions are currently being affected. Engineers are investigating with Discovery.

2. 8 novembre 2025 à 08:14 UTCidentified

   Incident has been reported to Discovery to investigate.

3. 8 novembre 2025 à 08:25 UTCmonitoring

   Transactions seem to be processing successfully now. Will continue to monitor for now.

4. 8 novembre 2025 à 08:48 UTCresolved

   This incident has been resolved.