57 Personio incidents · janvier 2026 — official updates, affected components, duration and resolution details.
Nous enquêtons actuellement sur un retard dans les changements de données. Les générations manuelles et automatiques de primes pourraient être retardées pour Personio Payroll.
Un correctif a été mis en place et nous suivons les résultats.
Cet incident a été résolu et le système est stable.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
Nous enquêtons actuellement sur une question touchant les domaines suivants : - Création d'employés - Attribution des horaires - Liste des horaires (établissements) - Vue des affectations des employés. Certains clients peuvent éprouver des erreurs ou des retards lors de l'utilisation de ces fonctionnalités. Notre équipe travaille activement à identifier la cause profonde. Nous fournirons une mise à jour dès que de plus amples renseignements seront disponibles.
Nous avons identifié la cause profonde de la question touchant la création des employés, l'affectation des horaires, la liste des horaires (établissements) et la vue sur les affectations des employés. Notre équipe travaille actuellement à la mise en œuvre d'une solution. Nous fournirons une nouvelle mise à jour une fois résolue.
Une correction a été mise en œuvre et l'impact semble être résolu. Nous continuons de suivre de près la situation pour confirmer la stabilité totale avant de marquer cet incident comme résolu. Nous présenterons sous peu une mise à jour finale.
Cet incident a été résolu.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
The login is not working correctly for some users, they see an "invalid hostname" error. We are investigating the issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
La page de référence du recrutement ne fonctionne pas correctement. L'équipe enquête.
Cet incident a été résolu.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
Émission avec les détenteurs de place dans les documents d'offre. Certains détenteurs de place peuvent être vides ou sont mal remplis. Nous enquêtons actuellement sur la question.
Le problème a été identifié et nous mettons en œuvre une solution.
Un correctif a été mis en place et nous suivons les résultats.
Cet incident a été résolu.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
Nous rencontrons actuellement certains problèmes avec Personio Payroll : - Les approbations sont actuellement bloquées pendant que nous enquêtons sur une question touchant Personio Payroll Veuillez noter que le système restant est stable et fonctionne selon les attentes. Nos équipes d'ingénierie travaillent déjà sur une solution. Nous vous tiendrons au courant des dernières informations sur cette page et vous excusons pour les inconvénients.
Le problème a été identifié. Un correctif est actuellement mis en œuvre.
Nos ingénieurs continuent à mettre en œuvre une solution. Nous vous tiendrons au courant des progrès réalisés sur cette page.
Un correctif est en cours de mise en œuvre. Nous nous attendons à ce que la question soit réglée d'ici la fin d'aujourd'hui et nous nous excusons pour le désagrément.
La correction mise en œuvre fonctionne comme prévu et la question est entièrement résolue. Nous nous excusons de tout inconvénient que cela pourrait avoir causé. Merci de votre compréhension !
Traduit automatiquement depuis la mise à jour officielle de l'incident.
Nous rencontrons actuellement des problèmes avec l'application Recrutement. Les caractéristiques suivantes sont affectées: - Les messages entrants ne peuvent pas être reçus en raison d'un problème technique avec notre partenaire Mailjet Veuillez noter que le système restant est stable et fonctionne selon les attentes. Nos équipes d'ingénierie travaillent déjà sur une solution. Nous vous tiendrons au courant des dernières informations sur cette page et vous excusons pour les inconvénients.
Une correction a été mise en œuvre. Nos ingénieurs surveillent les systèmes pour s'assurer que les problèmes sont complètement résolus.
Mailjet a résolu le problème à leur fin. Les nouveaux messages des candidats devraient être reçus à nouveau. Nous continuons d'enquêter sur les messages qui n'ont pas été reçus pendant la période d'impact.
La correction mise en œuvre par Mailjet fonctionne comme prévu et le problème est entièrement résolu. Nous nous excusons de tout inconvénient que cela pourrait avoir causé. Merci de votre compréhension !
Traduit automatiquement depuis la mise à jour officielle de l'incident.
We are currently experiencing some issues with Personio Payroll. The following features are affected: - Changes to employee data may not be reflected in Personio Payroll - Changes to time off data may not be reflected in Personio Payroll - Changes to salaries may not be reflected in Personio Payroll Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.
A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.
The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
We are currently experiencing a full service disruption. Our engineering team is already investigating the cause and we will keep you posted. We apologize for any inconvenience caused!
The system is stable again. We apologize for any inconvenience caused!
We are currently experiencing some issues with our documents management. The following features are affected: - For signatures requested on 24th of June: the request incorrectly shows a status of "cancelled" and internal signers are not able to sign the document. [If the request is urgent] We advise to delete the document and restart the whole process. [If the request is not urgent] We advise to wait while we fix it. After the fix, the status will be showing the correctly again and internal signers will be able to sign again. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.
The issue has been identified. A fix is being currently implemented.
The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
We are currently experiencing some issues with Payroll. The following features are affected: - Personio Payroll and Preliminary payroll may show outdated data - Approving the payroll in Personio Payroll is currently not possible Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.
A fix has been implemented and we are monitoring the results.
The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
We are currently experiencing some issues with our documents management. The following features are affected: - For signatures requested on 24th of June: the request incorrectly shows a status of "cancelled" and internal signers are not able to sign the document. [If the request is urgent] We advise to delete the document and restart the whole process. [If the request is not urgent] We advise to wait while we fix it. After the fix, the status will be showing the correctly again and internal signers will be able to sign again. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
This incident has been resolved.
We are continuing to experience issues with eAU for DATEV customers: - eAUs might be displayed as failed or not received, even though they are present Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are currently still waiting for DATEV to address the issue on their end. We will keep you posted with the latest information on this page and apologize for the inconveniences.
We are continuing to wait for DATEV to address the issue.
We are still waiting for DATEV to address the issue on their end.
We continue to wait for DATEV to address the issue.
DATEV has not addressed the issue, yet. We are monitoring the situation and are still waiting for DATEV's fix. An in-app banner will keep you informed about the progression of this issue.
We are currently experiencing some issues with the approval module. Currently, approval requests with multiple approval steps may get stuck between steps. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing some issues with the audit-log module [module XY]. Currently, it is not possible to export audit-logs Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing some issues across multiple areas/modules. The following modules are affected: - Analytics - Performance & Development - Time Management - Workflows & Automations Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.
This incident has been resolved.
We are currently experiencing some recurring issues with the reminders module. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are currently experiencing some issues with the reminders module. The reminders tab is currently unavailable Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing some issues with Personio Payroll. The following features are affected: - Approving the payroll may not be possible Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.
A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.
The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
Currently the Payroll feature is not loading and not accessible. Our Engineering team is already investigating and working on resolving this issue as quickly as possible.
This incident has been resolved, the Payroll is operational again. We apologize for any inconvenience caused!
