Historique des pannes de Personio

1. 13 juillet 2026 à 08:58 UTCinvestigating

   Nous rencontrons actuellement des problèmes avec l'application Recrutement. Les caractéristiques suivantes sont affectées: - Les messages entrants ne peuvent pas être reçus en raison d'un problème technique avec notre partenaire Mailjet Veuillez noter que le système restant est stable et fonctionne selon les attentes. Nos équipes d'ingénierie travaillent déjà sur une solution. Nous vous tiendrons au courant des dernières informations sur cette page et vous excusons pour les inconvénients.

2. 13 juillet 2026 à 11:15 UTCmonitoring

   Une correction a été mise en œuvre. Nos ingénieurs surveillent les systèmes pour s'assurer que les problèmes sont complètement résolus.

3. 13 juillet 2026 à 14:52 UTCmonitoring

   Mailjet a résolu le problème à leur fin. Les nouveaux messages des candidats devraient être reçus à nouveau. Nous continuons d'enquêter sur les messages qui n'ont pas été reçus pendant la période d'impact.

4. 14 juillet 2026 à 07:07 UTCresolved

   La correction mise en œuvre par Mailjet fonctionne comme prévu et le problème est entièrement résolu. Nous nous excusons de tout inconvénient que cela pourrait avoir causé. Merci de votre compréhension !

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 2 juillet 2026 à 09:02 UTCinvestigating

   We are currently experiencing some issues with Personio Payroll. The following features are affected: - Changes to employee data may not be reflected in Personio Payroll - Changes to time off data may not be reflected in Personio Payroll - Changes to salaries may not be reflected in Personio Payroll Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2 juillet 2026 à 09:07 UTCmonitoring

   A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

3. 2 juillet 2026 à 11:29 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

1. 30 juin 2026 à 12:54 UTCinvestigating

   We are currently experiencing a full service disruption. Our engineering team is already investigating the cause and we will keep you posted. We apologize for any inconvenience caused!

2. 30 juin 2026 à 13:47 UTCresolved

   The system is stable again. We apologize for any inconvenience caused!

1. 30 juin 2026 à 08:26 UTCinvestigating

   We are currently experiencing some issues with our documents management. The following features are affected: - For signatures requested on 24th of June: the request incorrectly shows a status of "cancelled" and internal signers are not able to sign the document. [If the request is urgent] We advise to delete the document and restart the whole process. [If the request is not urgent] We advise to wait while we fix it. After the fix, the status will be showing the correctly again and internal signers will be able to sign again. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 30 juin 2026 à 08:57 UTCidentified

   The issue has been identified. A fix is being currently implemented.

3. 2 juillet 2026 à 08:06 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

1. 29 juin 2026 à 14:49 UTCinvestigating

   We are currently experiencing some issues with Payroll. The following features are affected: - Personio Payroll and Preliminary payroll may show outdated data - Approving the payroll in Personio Payroll is currently not possible Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 29 juin 2026 à 17:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 30 juin 2026 à 12:08 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

1. 29 juin 2026 à 13:45 UTCinvestigating

   We are currently experiencing some issues with our documents management. The following features are affected: - For signatures requested on 24th of June: the request incorrectly shows a status of "cancelled" and internal signers are not able to sign the document. [If the request is urgent] We advise to delete the document and restart the whole process. [If the request is not urgent] We advise to wait while we fix it. After the fix, the status will be showing the correctly again and internal signers will be able to sign again. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 29 juin 2026 à 13:48 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 29 juin 2026 à 13:57 UTCidentified

   We are continuing to work on a fix for this issue.

4. 29 juin 2026 à 16:33 UTCresolved

   This incident has been resolved.

1. 29 juin 2026 à 08:41 UTCinvestigating

   We are continuing to experience issues with eAU for DATEV customers: - eAUs might be displayed as failed or not received, even though they are present Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are currently still waiting for DATEV to address the issue on their end. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 29 juin 2026 à 08:44 UTCinvestigating

   We are continuing to wait for DATEV to address the issue.

3. 1 juillet 2026 à 06:31 UTCinvestigating

   We are still waiting for DATEV to address the issue on their end.

4. 3 juillet 2026 à 14:48 UTCinvestigating

   We continue to wait for DATEV to address the issue.

5. 6 juillet 2026 à 07:13 UTCresolved

   DATEV has not addressed the issue, yet. We are monitoring the situation and are still waiting for DATEV's fix. An in-app banner will keep you informed about the progression of this issue.

1. 23 juin 2026 à 10:58 UTCinvestigating

   We are currently experiencing some issues with the approval module. Currently, approval requests with multiple approval steps may get stuck between steps. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 23 juin 2026 à 13:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 24 juin 2026 à 07:15 UTCresolved

   This incident has been resolved.

1. 23 juin 2026 à 10:07 UTCinvestigating

   We are currently experiencing some issues with the audit-log module [module XY]. Currently, it is not possible to export audit-logs Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 23 juin 2026 à 11:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 23 juin 2026 à 12:15 UTCresolved

   This incident has been resolved.

1. 18 juin 2026 à 10:53 UTCmonitoring

   We are currently experiencing some issues across multiple areas/modules. The following modules are affected: - Analytics - Performance & Development - Time Management - Workflows & Automations Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 18 juin 2026 à 15:37 UTCresolved

   This incident has been resolved.

1. 18 juin 2026 à 10:27 UTCmonitoring

   We are currently experiencing some recurring issues with the reminders module. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 18 juin 2026 à 10:38 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 18 juin 2026 à 10:40 UTCresolved

   This incident has been resolved.

1. 18 juin 2026 à 09:24 UTCinvestigating

   We are currently experiencing some issues with the reminders module. The reminders tab is currently unavailable Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 18 juin 2026 à 09:43 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 18 juin 2026 à 09:52 UTCresolved

   This incident has been resolved.

1. 17 juin 2026 à 15:02 UTCinvestigating

   We are currently experiencing some issues with Personio Payroll. The following features are affected: - Approving the payroll may not be possible Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 18 juin 2026 à 06:55 UTCmonitoring

   A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

3. 18 juin 2026 à 08:00 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

1. 16 juin 2026 à 15:52 UTCinvestigating

   Currently the Payroll feature is not loading and not accessible. Our Engineering team is already investigating and working on resolving this issue as quickly as possible.

2. 16 juin 2026 à 17:38 UTCresolved

   This incident has been resolved, the Payroll is operational again. We apologize for any inconvenience caused!

1. 15 juin 2026 à 14:21 UTCinvestigating

   We are currently experiencing some issues with the Recruiting app. The following features are affected: - Sending recruiting emails via our Microsoft and Google integrations Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 15 juin 2026 à 14:32 UTCidentified

   The issue has been identified. A fix is being currently implemented.

3. 15 juin 2026 à 14:57 UTCmonitoring

   A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

4. 15 juin 2026 à 15:31 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

1. 9 juin 2026 à 10:08 UTCidentified

   We are currently experiencing some issues with the Recruiting module. The following features are affected: - replying to applicant messages Please be aware that the remaining system is stable and running according to expectations. The issue has been identified. A fix is being currently implemented.

2. 9 juin 2026 à 10:46 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved.

1. 8 juin 2026 à 12:58 UTCinvestigating

   We are currently experiencing some issues with Personio Recruiting. The following features are affected: - It is not possible to schedule interviews in Recruiting when using scheduling links or smart scheduling Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 8 juin 2026 à 13:31 UTCidentified

   The issue has been identified. A fix is being currently implemented.

3. 8 juin 2026 à 13:41 UTCmonitoring

   A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

4. 8 juin 2026 à 14:15 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

1. 3 juin 2026 à 12:15 UTCinvestigating

   We are currently experiencing some issues with the Time Off module. The following features are affected: - eAUs might be marked as failed and not retrieved although certificates present in DATEV Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 5 juin 2026 à 08:00 UTCidentified

   eAUs may be displayed as failed or not received due to a service disruption at DATEV. We are currently waiting for DATEV to address the issue.

3. 8 juin 2026 à 07:38 UTCidentified

   We are still waiting for DATEV to address the issue.

4. 15 juin 2026 à 14:47 UTCidentified

   We are continuing to wait for DATEV to address the issue.

5. 18 juin 2026 à 15:14 UTCidentified

   We are still continuing to wait for DATEV to address the issue.

6. 25 juin 2026 à 12:36 UTCresolved

   We see the situation improve and eAUs seem to work as expected again. We apologize for any inconvenience this may have caused and thank for your understanding!

1. 19 mai 2026 à 08:03 UTCinvestigating

   We are currently experiencing some issues with the payroll module. The following features are affected: - Approvals might be blocked - The Payroll module might not load Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 19 mai 2026 à 08:17 UTCidentified

   The issue has been identified. Salary-related product areas, like the employee profile salary tab or salary reports might also not load. A fix is being currently implemented.

3. 19 mai 2026 à 08:33 UTCidentified

   Deleting employees might also not be possible. We are continuing to work on a fix.

4. 19 mai 2026 à 10:19 UTCmonitoring

   A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

5. 19 mai 2026 à 12:26 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

1. 18 mai 2026 à 09:19 UTCidentified

   We are currently experiencing some issues with the module payroll. All payroll related apps, including the salary tab, are affected. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 18 mai 2026 à 09:28 UTCidentified

   We are continuing to work on a fix for this issue.

3. 18 mai 2026 à 10:16 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 18 mai 2026 à 10:49 UTCresolved

   This incident has been resolved.