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    Historique des pannes de Plentific

    51 Plentific incidents · janvier 2020 — official updates, affected components, duration and resolution details.

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    Problème identifié: Correction toujours dans le fonctionnement - Application d'inspection: problème de connexion iOS

    Début 23 octobre 2026 à 13:20 UTC · 20h 31m

    IssuesIncident mineur
    Composants affectés
    LocationsInspectionsReporting, data and analyticsNotificationsPaymentsWork order managementCalendar & Dynamic SchedulingSandbox environmentAPI & Webhooks
    1. 23 octobre 2026 à 13:20 UTCidentified

      Nous travaillons sur un correctif pour l'application Inspection : problème de connexion iOS, mais nous n'avons pas d'autres mises à jour pour le moment. Merci de votre patience.

    2. 24 octobre 2026 à 09:51 UTCresolved

      Nous avons publié une nouvelle version de l'application et le problème est résolu maintenant (2.19.8). Nous sommes désolés pour le dérangement causé. Si vous constatez des problèmes continus, n'hésitez pas à contacter notre équipe.

    Traduit automatiquement depuis la mise à jour officielle de l'incident.

    Investigating service disruption for Inspections

    Début 20 mai 2026 à 09:31 UTC · 13m

    OutageIncident majeur
    Composants affectés
    LocationsInspectionsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. 20 mai 2026 à 09:31 UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. 20 mai 2026 à 09:38 UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. 20 mai 2026 à 09:43 UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Identified service disruption

    Début 16 octobre 2025 à 09:52 UTC · 27m

    IssuesIncident mineur
    Composants affectés
    Reporting, data and analyticsNotificationsPaymentsWork order managementAPI & Webhooks
    1. 16 octobre 2025 à 09:52 UTCidentified

      We’ve identified the issue. Our engineers are working to fix this as quickly as possible. We'll provide an update as soon as we can.

    2. 16 octobre 2025 à 09:52 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 16 octobre 2025 à 09:59 UTCmonitoring

      We’ve resolved the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    4. 16 octobre 2025 à 10:19 UTCresolved

      This incident has been resolved.

    Identified service disruption

    Début 8 juillet 2025 à 11:45 UTC · 9m

    Pending
    Composants affectés
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. 8 juillet 2025 à 11:45 UTCidentified

      We’ve identified the issue. Our engineers are working to fix this as quickly as possible. We'll provide an update as soon as we can.

    2. 8 juillet 2025 à 11:47 UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. 8 juillet 2025 à 11:54 UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating stability issues

    Début 1 juillet 2025 à 08:47 UTC · 3h 30m

    IssuesIncident mineur
    Composants affectés
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. 1 juillet 2025 à 08:47 UTCinvestigating

      We’re currently experiencing stability issues related to our platform. Users may be experiencing problems when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. 1 juillet 2025 à 10:22 UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. 1 juillet 2025 à 12:17 UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating service disruption

    Début 14 mars 2025 à 13:11 UTC · 1h 31m

    IssuesIncident mineur
    Composants affectés
    LocationsInspectionsReporting, data and analyticsNotificationsPaymentsWork order managementCalendar & Dynamic SchedulingSandbox environmentAPI & Webhooks
    1. 14 mars 2025 à 13:11 UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. 14 mars 2025 à 14:20 UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. 14 mars 2025 à 14:41 UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating service disruption

    Début 24 février 2025 à 16:14 UTC · 51m

    OutageIncident majeur
    Composants affectés
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. 24 février 2025 à 16:14 UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. 24 février 2025 à 16:38 UTCmonitoring

      The previous service disruption related to our platform is now resolved. We’re continuing our monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. 24 février 2025 à 17:05 UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating service disruption

    Début 6 décembre 2024 à 16:17 UTC · 41m

    OutageIncident majeur
    Composants affectés
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. 6 décembre 2024 à 16:17 UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. 6 décembre 2024 à 16:32 UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. 6 décembre 2024 à 16:58 UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating service disruption

    Début 13 novembre 2024 à 08:58 UTC · 1h 27m

    OutageIncident majeur
    Composants affectés
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementAPI & Webhooks
    1. 13 novembre 2024 à 08:58 UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. 13 novembre 2024 à 09:32 UTCinvestigating

      We are continuing to investigate this issue.

    3. 13 novembre 2024 à 09:32 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 13 novembre 2024 à 09:32 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 13 novembre 2024 à 10:26 UTCresolved

      This incident has been resolved.

    Investigating service disruption

    Début 6 novembre 2024 à 07:35 UTC · 3h 10m

    OutageIncident critique
    Composants affectés
    LocationsInspectionsReporting, data and analyticsNotificationsPaymentsWork order managementCalendar & Dynamic SchedulingSandbox environmentAPI & Webhooks
    1. 6 novembre 2024 à 07:35 UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. 6 novembre 2024 à 09:13 UTCinvestigating

      We are continuing to investigate this issue.

    3. 6 novembre 2024 à 09:39 UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    4. 6 novembre 2024 à 10:45 UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating service disruption

    Début 23 janvier 2024 à 12:18 UTC · 5h 24m

    OutageIncident majeur
    Composants affectés
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. 23 janvier 2024 à 12:18 UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. 23 janvier 2024 à 17:42 UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Identified service disruption

    Début 2 novembre 2023 à 11:21 UTC · 38m

    IssuesIncident mineur
    Composants affectés
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. 2 novembre 2023 à 11:21 UTCidentified

      We’ve identified the issue. Our engineers are working to fix this as quickly as possible. We'll provide an update as soon as we can.

    2. 2 novembre 2023 à 11:42 UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. 2 novembre 2023 à 11:58 UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating service disruption

    Début 4 octobre 2023 à 08:56 UTC · 32m

    OutageIncident majeur
    Composants affectés
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. 4 octobre 2023 à 08:56 UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. 4 octobre 2023 à 09:00 UTCidentified

      We’ve identified the issue. Our engineers are working to fix this as quickly as possible. We'll provide an update as soon as we can.

    3. 4 octobre 2023 à 09:21 UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    4. 4 octobre 2023 à 09:27 UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating service disruption

    Début 16 août 2023 à 09:41 UTC · 44m

    IssuesIncident mineur
    Composants affectés
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementAPI & Webhooks
    1. 16 août 2023 à 09:41 UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. 16 août 2023 à 10:14 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 16 août 2023 à 10:16 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 16 août 2023 à 10:25 UTCresolved

      This incident has been resolved.

    Investigating service disruption

    Début 5 juillet 2023 à 09:44 UTC · 59m

    OutageIncident majeur
    Composants affectés
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. 5 juillet 2023 à 09:44 UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. 5 juillet 2023 à 09:55 UTCmonitoring

      The incident is resolved. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. 5 juillet 2023 à 10:43 UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating service disruption

    Début 18 mai 2023 à 09:29 UTC · 38m

    OutageIncident majeur
    Composants affectés
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. 18 mai 2023 à 09:29 UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. 18 mai 2023 à 09:50 UTCidentified

      We’ve identified the issue. Our engineers are working to fix this as quickly as possible. We'll provide an update as soon as we can.

    3. 18 mai 2023 à 09:55 UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    4. 18 mai 2023 à 10:07 UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Public API TLS certificate issue

    Début 27 avril 2023 à 16:43 UTC · 1h 10m

    OutageIncident critique
    Composants affectés
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. 27 avril 2023 à 16:43 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 27 avril 2023 à 17:20 UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. 27 avril 2023 à 17:54 UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Identified service disruption

    Début 22 mars 2023 à 11:59 UTC · 59m

    IssuesIncident mineur
    Composants affectés
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. 22 mars 2023 à 11:59 UTCidentified

      We’ve identified the issue. Our engineers are working to fix this as quickly as possible. We'll provide an update as soon as we can.

    2. 22 mars 2023 à 12:50 UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. 22 mars 2023 à 12:57 UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating service disruption

    Début 8 février 2023 à 11:16 UTC · 34m

    IssuesIncident mineur
    Composants affectés
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. 8 février 2023 à 11:16 UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing speed issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. 8 février 2023 à 11:22 UTCidentified

      We’ve identified the issue. Our engineers are working to fix this as quickly as possible. We'll provide an update as soon as we can.

    3. 8 février 2023 à 11:37 UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    4. 8 février 2023 à 11:50 UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating service disruption

    Début 20 octobre 2022 à 08:29 UTC · 4h 2m

    OutageIncident majeur
    Composants affectés
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. 20 octobre 2022 à 08:29 UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. 20 octobre 2022 à 09:00 UTCmonitoring

      The platform is now up-and-running. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. 20 octobre 2022 à 12:31 UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.