Historique des pannes de Polar

1. 19 juillet 2026 à 16:29 UTCidentified

   Nous rencontrons des problèmes de transfert de données entre Polar Flow et MyFitnessPal. La synchronisation des données peut être plus lente que la normale ou échouer complètement. Nous enquêtons sur la cause profonde et fournirons une mise à jour dès que possible. Toutes les données sont sûres.

2. 19 juillet 2026 à 19:42 UTCresolved

   Cet incident a été résolu.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 16 juillet 2026 à 08:17 UTCinvestigating

   Malheureusement, tous nos services en ligne sont en baisse pour le moment. Nous travaillons activement à résoudre le problème et publierons une mise à jour dès que nous aurons d'autres nouvelles à partager. Toutes les données sont sûres. Polar.com et support.polar.com continuent à fonctionner normalement, tout comme le magasin web.

2. 16 juillet 2026 à 11:48 UTCmonitoring

   Un correctif a été mis en place et nous suivons les résultats.

3. 16 juillet 2026 à 12:10 UTCmonitoring

   Nous restons à l'affût de tout autre problème.

4. 16 juillet 2026 à 13:48 UTCresolved

   Cet incident a été résolu.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 19 mai 2026 à 09:25 UTCinvestigating

   We are currently investigating this issue.

2. 19 mai 2026 à 10:48 UTCresolved

   Polar webstore is back up again and it is possible to make purchases. Apologies for the inconvenience the downtime may have caused you.

1. 12 avril 2026 à 18:05 UTCinvestigating

   We are experiencing data transfer issues between Polar Flow and Strava. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

2. 12 avril 2026 à 19:39 UTCresolved

   Issue over and data transfer works normally

1. 27 février 2026 à 07:46 UTCinvestigating

   We are currently investigating this issue.

2. 2 mars 2026 à 13:59 UTCmonitoring

   Polar Flow app Android hotfix version 7.35.1 released.

3. 5 mars 2026 à 11:22 UTCmonitoring

   Polar Flow app Android hotfix version 7.35.2 released. This release includes additional fixes to the issue that prevented activity data from appearing correctly in the app. We've also made small enhancements to ensure everything keeps running smoothly.

4. 12 mars 2026 à 08:58 UTCresolved

   This incident has been resolved.

1. 5 février 2026 à 13:22 UTCinvestigating

   We are currently investigating this issue.

2. 5 février 2026 à 13:25 UTCinvestigating

   We are continuing to investigate this issue.

3. 5 février 2026 à 13:26 UTCresolved

   This incident has been resolved.

1. 8 janvier 2026 à 08:55 UTCinvestigating

   We are investigating a data transfer issue affecting Flow-to-AccessLink API partners. The issue began on January 7th at 07:00 UTC and continued until midnight. After midnight data transfer has worked normally. We will keep you updated on the investigation at status.polar.com. We apologize for the inconvenience and thank you for your patience.

2. 9 janvier 2026 à 12:59 UTCinvestigating

   We are continuing to investigate the issue.

3. 20 janvier 2026 à 13:00 UTCmonitoring

   The fix has been deployed, and data consistency checks are in progress.

4. 24 mars 2026 à 08:32 UTCresolved

   This incident has been resolved.

1. 30 octobre 2025 à 08:58 UTCinvestigating

   We are currently investigating why some customers are experiencing issues in data synchronization. Sync seems to work, but data is not available in web service. We apologize the trouble caused and thank you for your patience!

2. 30 octobre 2025 à 13:56 UTCresolved

   This incident has been resolved.

1. 26 octobre 2025 à 06:14 UTCidentified

   Our servers are always experiencing extra high loads on the day that Daylight Saving Time starts or ends. This may show as slowness or synchronization failing altogether. Please try again later. Thank you for understanding!

2. 26 octobre 2025 à 20:03 UTCresolved

   This incident has been resolved.

1. 20 octobre 2025 à 18:38 UTCinvestigating

   We are experiencing data transfer issues between Polar Flow and Strava/TrainingPeaks . Data synchronization may be slower than normal or fail altogether. We will provide an update as soon as possible. All data is safe.

2. 20 octobre 2025 à 19:20 UTCmonitoring

   Issue has been identified in 3rd party services, we are monitoring the issue.

3. 20 octobre 2025 à 20:11 UTCmonitoring

   Data transfer to Strava is now operating normally

4. 22 octobre 2025 à 11:59 UTCresolved

   This incident has been resolved.

1. 7 octobre 2025 à 11:14 UTCidentified

   Our online services are currently experiencing a higher than normal amount of load, which may be causing synchronization to be slow, or to fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

2. 7 octobre 2025 à 12:39 UTCresolved

   This incident has been resolved.

1. 29 avril 2025 à 07:04 UTCmonitoring

   We have now performed the maintenance tasks and all services are back online. Services are still, however, recovering so you may experience for example slowness for a few hours. If you run into any issues, please try again a bit later.

2. 29 avril 2025 à 10:15 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 29 avril 2025 à 11:09 UTCresolved

   This incident has been resolved.

1. 25 avril 2025 à 11:26 UTCmonitoring

   The login and registration function in all of Polar's online stores has been disabled for now. We are working on restoring this functionality, but meanwhile, it is safe to make purchases as a guest user without logging in.

2. 20 janvier 2026 à 09:16 UTCresolved

   This incident has been resolved.

1. 30 mars 2025 à 17:26 UTCmonitoring

   We are experiencing data transfer issues between Polar Flow and Strava. Data synchronization may be slower than normal or fail altogether. We have identified and the root cause and applied a fix and we will provide an update as soon as possible. All data is safe.

2. 30 mars 2025 à 19:10 UTCresolved

   This incident has been resolved.

1. 28 mars 2025 à 12:49 UTCinvestigating

   We are currently experiencing an issue that prevents logging in to your Flow account and Beat app. In addition, AccessLink partners are unable to log in to admin tool, and Club and Team Pro customers may experience issues in logging in. We are doing our best to get the matter resolved as quickly as possible. We apologize for any trouble this causes you.

2. 28 mars 2025 à 13:21 UTCresolved

   Everything looking good again. Thanks for your patience!

1. 26 février 2025 à 06:11 UTCinvestigating

   We have a temporary service break in all our services. The estimated length is 15 minutes, and during this time it is not possible to use Polar services or sync your watches. We apologize for any inconvenience and will keep you updated on here.

2. 26 février 2025 à 06:29 UTCinvestigating

   Unfortunately we are still experiencing a temporary service break in all our services. You may notice this as slowness, difficulty in signing in or syncing your device. We are working hard to get the services back to full speed.

3. 26 février 2025 à 06:56 UTCresolved

   This incident has been resolved. Thanks for understanding!

1. 14 février 2025 à 10:13 UTCinvestigating

   We are experiencing a delay in the deletion process of requested and unused Polar accounts. This means that if you have requested to delete your Polar account, it will take a bit longer than the promised 30 days due to a technical issue. This technical issue does not affect our products and services in any other way. We apologize for any inconvenience this may cause you and will keep you updated here at status.polar.com.

2. 21 février 2025 à 06:22 UTCinvestigating

   Unfortunately we are still experiencing a delay in the deletion process of requested and unused Polar accounts. We apologize for any inconvenience this may cause you and will keep you updated here at status.polar.com.

3. 24 février 2025 à 13:35 UTCresolved

   This incident has been resolved.

1. 18 janvier 2025 à 12:02 UTCidentified

   We are experiencing data transfer issues between Polar Flow and Strava . Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

2. 18 janvier 2025 à 15:08 UTCresolved

   This incident has been resolved.

1. 27 octobre 2024 à 16:06 UTCinvestigating

   Data transfer between Polar Flow and MyFitnessPal, Stava, Komoot and Training Peaks is partially down. We are working on finding the root cause - updates to follow as soon as available. Rest assured all data is safe.

2. 27 octobre 2024 à 16:08 UTCinvestigating

   We are continuing to investigate this issue.

3. 28 octobre 2024 à 06:02 UTCresolved

   This incident has been resolved.

1. 2 octobre 2024 à 09:39 UTCinvestigating

   Our online services are experiencing data transfer issues. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

2. 2 octobre 2024 à 10:20 UTCmonitoring

   The problem has been identified and a fix has been deployed to address the data transfer issues. Our engineers are currently monitoring the situation to ensure stability and performance. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.

3. 2 octobre 2024 à 12:24 UTCresolved

   This incident has been resolved.