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    Historique des pannes de Premid

    50 Premid incidents · mai 2020 — official updates, affected components, duration and resolution details.

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    Network Fault at Cloud Provider

    Début 14 octobre 2025 à 08:03 UTC · 3h 45m

    OutageIncident majeur
    Composants affectés
    ExtensionWebsiteAPICloud Provider
    1. 14 octobre 2025 à 08:03 UTCidentified

      Our cloud provider has informed us of a network outage that is currently affecting our services. They are actively working to resolve the issue, and we will keep you updated as more information becomes available.

    2. 14 octobre 2025 à 08:07 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 14 octobre 2025 à 08:23 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 14 octobre 2025 à 11:48 UTCresolved

      This incident has been resolved.

    Unexpected Downtime During Scheduled Maintenance

    Début 11 avril 2025 à 18:30 UTC · 14h 44m

    OutageIncident critique
    Composants affectés
    ExtensionWebsiteAPIDiscord botDatabase
    1. 11 avril 2025 à 18:30 UTCidentified

      While performing routine server maintenance, we encountered an unexpected issue that has caused all servers to go offline. Our team is actively investigating the root cause and working to restore full service as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience. Further updates will be provided here as they become available.

    2. 11 avril 2025 à 20:22 UTCidentified

      We’ve made significant progress in resolving the issue. Our databases are now fully back online, and we are gradually restoring our services. Some systems may still be unavailable or experience slower performance during this process. Our team is closely monitoring the situation and continuing to bring everything back to full operation. Thank you again for your continued patience.

    3. 12 avril 2025 à 00:54 UTCmonitoring

      Most of our services have now been restored and are operational. While we’re seeing improvements across the board, some users may still experience intermittent issues or slower performance as we continue to stabilize our systems.

    4. 12 avril 2025 à 09:14 UTCresolved

      This incident has been resolved.

    Activities not displaying in Discord

    Début 8 avril 2025 à 09:04 UTC · 17d 6h

    OutageIncident critique
    Composants affectés
    Extension
    1. 8 avril 2025 à 09:04 UTCidentified

      We are aware of an issue where activities are not displaying in Discord. We’ve confirmed that activity data is still being sent correctly and received by Discord. However, it’s currently not being displayed as expected. This issue is on Discord’s end. We’ve already notified them, and they are looking into it. We kindly ask for your patience while Discord investigates and resolves the issue. Thank you for your understanding!

    2. 8 avril 2025 à 16:49 UTCmonitoring

      Activity display appears to be recovering. We have started to see activities being displayed again, although still at a degraded rate. While Discord has not yet confirmed any fix on their end, it looks like something may have changed. We will continue monitoring the situation and keep you informed. Thank you for your continued patience and support!

    3. 12 avril 2025 à 09:15 UTCmonitoring

      Activities appear to be fully operational again. We’re seeing activity display functioning as expected across the board. However, since we have not yet received any official confirmation from Discord, we will continue to keep this incident marked as active until we hear back. Thanks for sticking with us through this!

    4. 19 avril 2025 à 18:16 UTCmonitoring

      Discord reports ongoing degraded performance Discord has informed us that they are still seeing degraded performance on their end. Activities should still show, but there may be a short delay before they appear. We’ll share another update as soon as we know more. Thanks again for your patience and understanding!

    5. 25 avril 2025 à 15:07 UTCresolved

      This incident has been resolved.

    Documentation down

    Début 26 juin 2022 à 16:18 UTC · 8h 56m

    Pending
    1. 26 juin 2022 à 16:18 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 27 juin 2022 à 01:14 UTCresolved

      This incident has been resolved.

    Website outage

    Début 6 juin 2022 à 04:30 UTC · 3h 45m

    OutageIncident critique
    Composants affectés
    Website
    1. 6 juin 2022 à 04:30 UTCinvestigating

      We are currently having some issues with our website, we are awaiting the responsible team to be available so we can hope to fix this as soon as possible. We are sorry for the inconvenience this may cause.

    2. 6 juin 2022 à 07:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 6 juin 2022 à 08:15 UTCresolved

      This incident has been resolved.

    API outage

    Début 15 mai 2022 à 06:54 UTC · 3h 57m

    OutageIncident majeur
    Composants affectés
    WebsiteAPI
    1. 15 mai 2022 à 06:54 UTCinvestigating

      We are currently having an issue in our API that is causing a partial outage in some parts of the website, we are awaiting the responsible team to be available so we can hope to fix this as soon as possible. We are sorry for the inconvenience this may cause.

    2. 15 mai 2022 à 10:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 15 mai 2022 à 10:51 UTCresolved

      This incident has been resolved.

    Infrastructure issues

    Début 13 avril 2022 à 08:29 UTC · 7h 32m

    OutageIncident critique
    Composants affectés
    ExtensionWebsiteAPIDiscord botDatabase
    1. 13 avril 2022 à 08:29 UTCinvestigating

      We are currently working on a fix to an issue in our infrastructure. We are very sorry for the inconvenience this may cause.

    2. 13 avril 2022 à 10:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13 avril 2022 à 14:03 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 13 avril 2022 à 16:00 UTCresolved

      This incident has been resolved.

    Infrastructure maintenance

    Début 31 mars 2022 à 19:01 UTC · 7d 16h

    IssuesIncident mineur
    Composants affectés
    ExtensionWebsiteAPIDiscord botDatabase
    1. 31 mars 2022 à 19:01 UTCinvestigating

      We are currently doing some maintenance on our servers due to the outage of yesterday.

    2. 31 mars 2022 à 20:58 UTCinvestigating

      We are continuing with the maintenance. Sadly it is taking longer than expected, we have run into some issues with our storage. We are sorry for the inconvenience, we are trying to get everything back up and running as soon as possible.

    3. 31 mars 2022 à 21:08 UTCmonitoring

      We have found the root cause of the issue that held us back. Everything seems to run smoothly now. We will continue to monitor this incident.

    4. 8 avril 2022 à 11:45 UTCresolved

      This incident has been resolved.

    Infrastructure outage

    Début 30 mars 2022 à 20:08 UTC · 56m

    OutageIncident majeur
    Composants affectés
    ExtensionWebsiteAPIDiscord botDatabase
    1. 30 mars 2022 à 20:08 UTCinvestigating

      We are currently investigating an issue in our infrastructure, the team responsible for this is currently unavailable, we hope to fix this as soon as possible. We are sorry for the inconvenience this may cause.

    2. 30 mars 2022 à 20:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 mars 2022 à 21:04 UTCresolved

      This incident has been resolved.

    SeMiD bot down.

    Début 16 janvier 2022 à 10:52 UTC · 8d 1h

    IssuesIncident mineur
    Composants affectés
    Automatic deployment
    1. 16 janvier 2022 à 10:52 UTCinvestigating

      We are currently in contact with GitHub trying to bring SeMiD back online. For now translations may not be updating as fast as normal.

    2. 24 janvier 2022 à 12:44 UTCresolved

      This incident has been resolved.

    Clustering issues

    Début 26 novembre 2021 à 23:55 UTC · 1d 15h

    OutageIncident critique
    Composants affectés
    ExtensionWebsiteAPIDiscord botDatabase
    1. 26 novembre 2021 à 23:55 UTCinvestigating

      We are currently investigating this issue.

    2. 26 novembre 2021 à 23:59 UTCinvestigating

      We are continuing to investigate this issue.

    3. 27 novembre 2021 à 00:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 28 novembre 2021 à 15:46 UTCresolved

      This incident has been resolved.

    Kubernetes Issues

    Début 11 novembre 2021 à 17:27 UTC · 18h 55m

    OutageIncident critique
    Composants affectés
    ExtensionWebsiteAPIDiscord botDatabase
    1. 11 novembre 2021 à 17:27 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 11 novembre 2021 à 18:49 UTCidentified

      Unfortunately PreMiD will continue it's downtime until Timeraa is available. We are sorry for the inconvenience this may cause.

    3. 12 novembre 2021 à 01:17 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 12 novembre 2021 à 12:22 UTCresolved

      This incident has been resolved.

    Database Crashloop

    Début 12 octobre 2021 à 16:44 UTC · 27m

    OutageIncident majeur
    Composants affectés
    ExtensionWebsiteAPIDiscord botDatabase
    1. 12 octobre 2021 à 16:44 UTCinvestigating

      We are currently investigating this issue.

    2. 12 octobre 2021 à 17:00 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 octobre 2021 à 17:01 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 12 octobre 2021 à 17:12 UTCresolved

      This incident has been resolved.

    Network issues

    Début 11 août 2021 à 02:13 UTC · 8h 1m

    OutageIncident majeur
    Composants affectés
    ExtensionWebsiteAPI
    1. 11 août 2021 à 02:13 UTCinvestigating

      We're experiencing network issues and are trying to resolve the issue. You may experience browser checks or HTTP errors. You don't need to report these errors as we are aware of the situation. Thank you and sorry for any inconvenience.

    2. 11 août 2021 à 10:14 UTCresolved

      This incident has been resolved.

    Downloads unavailable due to GitHub outage.

    Début 10 août 2021 à 16:34 UTC · 30m

    IssuesIncident mineur
    Composants affectés
    Website
    1. 10 août 2021 à 16:34 UTCmonitoring

      We are waiting for GitHub to fix the issue on their end. You can view their status updates on it here: https://www.githubstatus.com/incidents/rmfrw9dfbtbp

    2. 10 août 2021 à 17:04 UTCresolved

      This incident has been resolved.

    Network issues

    Début 29 juillet 2021 à 11:38 UTC · 10d 3h

    OutageIncident majeur
    Composants affectés
    Website
    1. 29 juillet 2021 à 11:38 UTCidentified

      We're experiencing network issues and are trying to resolve the issue. You may experience browser checks or HTTP errors. You don't need to report these errors as we are aware of the situation. Thank you and sorry for any inconvenience.

    2. 8 août 2021 à 15:30 UTCresolved

      This incident has been resolved.

    API/Website issues

    Début 25 juin 2021 à 04:47 UTC · 7h 14m

    IssuesIncident mineur
    Composants affectés
    WebsiteAPI
    1. 25 juin 2021 à 04:47 UTCidentified

      We are currently experiencing some issues with our API and Website and due to that, you may not be able to install new presences for the time being or access certain parts of our website for the time being. We already identified the issue and a fix will be implemented soon.

    2. 25 juin 2021 à 12:01 UTCresolved

      This incident has been resolved.

    API issues

    Début 14 mai 2021 à 19:46 UTC · 3d 18h

    OutageIncident majeur
    Composants affectés
    ExtensionWebsiteAPI
    1. 14 mai 2021 à 19:46 UTCinvestigating

      We are currently investigating this issue.

    2. 15 mai 2021 à 12:41 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 18 mai 2021 à 14:19 UTCresolved

      This incident has been resolved.

    API issues

    Début 13 mai 2021 à 10:55 UTC · 7h 19m

    OutageIncident majeur
    Composants affectés
    ExtensionWebsiteAPI
    1. 13 mai 2021 à 10:55 UTCinvestigating

      We are currently investigating this issue.

    2. 13 mai 2021 à 13:13 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 13 mai 2021 à 18:14 UTCresolved

      This incident has been resolved.

    Website connection issues.

    Début 9 mai 2021 à 01:28 UTC · 8h 42m

    OutageIncident critique
    Composants affectés
    Website
    1. 9 mai 2021 à 01:28 UTCinvestigating

      We are currently investigating this issue.

    2. 9 mai 2021 à 10:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 9 mai 2021 à 10:11 UTCresolved

      This incident has been resolved.