Historique des pannes de Quickbooks

1. 16 septembre 2026 à 17:30 UTCmonitoring

   Nous savons que certains clients font des transactions en double dans la paie et les paiements. Nos équipes s'emploient activement à résoudre ce problème et à corriger toute transaction en double. Si vous avez des questions ou avez besoin d'aide immédiate, visitez intuit.com/support. Nous sommes désolés pour la perturbation et apprécions votre patience pendant que nous rendons cela bien.

2. 16 septembre 2026 à 17:31 UTCmonitoring

   Nous restons à l'affût de tout autre problème.

3. 16 septembre 2026 à 23:02 UTCresolved

   Cette question est résolue. Les clients de la paie et des paiements ont été contactés. Les remboursements des opérations en double sont en cours de traitement. Nous sommes désolés pour la perturbation et apprécions votre patience.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 1 septembre 2026 à 20:56 UTCinvestigating

   Nous enquêtons actuellement sur un problème affectant les connexions QBO. Certains utilisateurs peuvent également voir des erreurs en utilisant les différentes fonctionnalités de l'application. Notre équipe d'ingénieurs travaille activement à résoudre ce problème, et nous partagerons les mises à jour dès qu'elles seront disponibles. Nous nous excusons pour le désagrément.

2. 1 septembre 2026 à 22:20 UTCinvestigating

   Nous continuons d'enquêter sur cette question.

3. 2 septembre 2026 à 04:16 UTCidentified

   Notre équipe d'ingénierie a compris la cause fondamentale du problème et une solution est en cours de déploiement, nous voyons déjà la récupération dans nos systèmes et bientôt le service sera entièrement rétabli. Nous partagerons les mises à jour dès qu'elles seront disponibles. Nous nous excusons pour les désagréments causés et nous vous remercions de votre patience.

4. 2 septembre 2026 à 04:19 UTCresolved

   La question a été réglée et nous confirmons la reprise du système dans toutes les régions. Nous nous excusons pour le désagrément causé et vous remercions de votre patience.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 31 août 2026 à 18:26 UTCinvestigating

   Nous enquêtons actuellement sur la cause des erreurs lors de la recherche ou de la visualisation des transactions.

2. 31 août 2026 à 18:27 UTCinvestigating

   Nous enquêtons actuellement sur un problème affectant Search. Certains utilisateurs peuvent voir des erreurs ou être incapables de trouver des données récemment ajoutées. Notre équipe d'ingénieurs travaille activement à résoudre ce problème, et nous partagerons les mises à jour dès qu'elles seront disponibles. Nous nous excusons pour le désagrément.

3. 31 août 2026 à 20:30 UTCresolved

   Les problèmes de recherche touchant les QuickBooks ont été résolus. Nous continuons de surveiller le rétablissement complet. Merci de votre patience

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 19 août 2026 à 14:30 UTCinvestigating

   Nous sommes conscients que certains clients connaissent la latence en utilisant QuickBooks Online. Notre équipe d'ingénieurs étudie activement la question afin d'identifier la cause fondamentale et de restaurer les performances normales le plus rapidement possible. Nous apprécions votre patience et fournirons d'autres mises à jour à mesure que de plus amples informations seront disponibles.

2. 19 août 2026 à 16:13 UTCmonitoring

   Le problème de latence avec QuickBooks a été résolu. L'équipe d'ingénierie a mis en place un correctif et continue de surveiller la récupération complète

3. 19 août 2026 à 16:54 UTCresolved

   Plus tôt aujourd'hui, certains utilisateurs ont éprouvé des problèmes avec les fonctionnalités QuickBooks Online (QBO). Nos équipes ont identifié et résolu le problème sous-jacent. Tous les services sont maintenant restaurés et fonctionnent normalement. Nous apprécions votre compréhension et votre patience.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 5 août 2026 à 13:20 UTCinvestigating

   We're aware of an HMRC service interruption affecting some MTD for Income Tax submissions, which may cause rejected submissions. As a result, you may experience higher than normal wait times. We're monitoring this closely and apologise for any inconvenience. No action is required from you, and there are no penalties for late quarterly updates in the 2026–27 tax year. If your query relates to anything else, please stay on the line for the next available expert.

2. 5 août 2026 à 17:43 UTCmonitoring

   HMRC service interruption We're currently experiencing connection issues that may affect some MTD for Income Tax submissions. You may notice: Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions A repeated "reauthorise with HMRC" request that loops even after reconnecting. We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you. There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.

3. 5 août 2026 à 17:43 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 5 août 2026 à 17:46 UTCresolved

   HMRC service interruption We're currently experiencing connection issues that may affect some MTD for Income Tax submissions. You may notice: Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions A repeated "reauthorise with HMRC" request that loops even after reconnecting. We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you. There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.

1. 8 juillet 2026 à 13:08 UTCinvestigating

   Nous sommes conscients que certains clients éprouvent des problèmes de connexion avec QuickBooks Online. Notre équipe d'ingénieurs enquête activement pour identifier et résoudre la cause profonde

2. 8 juillet 2026 à 13:09 UTCinvestigating

   Nous continuons d'enquêter sur cette question.

3. 8 juillet 2026 à 15:07 UTCmonitoring

   Le problème de connexion avec QuickBooks a été résolu. L'équipe d'ingénierie a mis en place un correctif et continue de surveiller la récupération complète

4. 8 juillet 2026 à 15:07 UTCmonitoring

   Nous restons à l'affût de tout autre problème.

5. 8 juillet 2026 à 16:25 UTCresolved

   Cet incident a été résolu.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 18 juin 2026 à 18:09 UTCresolved

   We have resolved the issue affecting users' ability to save invoices and transactions. Some users were experiencing an error related to sales tax when attempting to save. We apologize for any inconvenience this may have caused.

1. 15 juin 2026 à 14:54 UTCinvestigating

   Engineers are aware of the issue and it is in the process of being prioritized/investigated. Although this is being actively looked at, we do not have an ETA for resolution at this time.

2. 15 juin 2026 à 16:45 UTCinvestigating

   We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.

3. 15 juin 2026 à 16:47 UTCmonitoring

   A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

4. 15 juin 2026 à 18:18 UTCresolved

   Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.

1. 12 mai 2026 à 19:49 UTCinvestigating

   We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information

2. 12 mai 2026 à 20:14 UTCinvestigating

   We are continuing to investigate this issue.

3. 12 mai 2026 à 20:54 UTCmonitoring

   A fix has been implemented and we are monitoring the results. We apologize for the inconvenience and hope to get everything up and running soon.

4. 12 mai 2026 à 21:00 UTCresolved

   Our teams have resolved the issue, and users should now be able to run through QuickBooks Payroll functions. Thank you for your patience as we worked to resolve this issue.

1. 27 avril 2026 à 14:50 UTCinvestigating

   Some customers are seeing an error when attempting to access the Expense Transactions page. We are aware of the issue and are attempting to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

2. 27 avril 2026 à 16:21 UTCresolved

   This incident has been resolved.

1. 2 mars 2026 à 18:05 UTCinvestigating

   We are aware that taxes are currently not being applied to transactions. Our team is investigating the cause and working on a fix.

2. 2 mars 2026 à 19:20 UTCresolved

   This incident has been resolved.

1. 24 février 2026 à 03:35 UTCinvestigating

   We are currently investigating the issue.

2. 24 février 2026 à 05:32 UTCinvestigating

   Investigating Issues with Transaction Processing and Settings Update: We are currently investigating reports of intermittent failures across our transaction module. Users may experience the following: Company Settings: Pages may fail to load or appear blank. Product/Service Tables: Data may not display correctly within transactions. Tax Calculations: Automatic tax calculations are currently unavailable. Saving Transactions: Users are currently unable to save new or existing transactions. Our engineering team is actively working to identify the root cause. We apologize for the disruption and will provide another update as soon as more information is available.

3. 24 février 2026 à 06:04 UTCinvestigating

   We are continuing to investigate this issue.

4. 24 février 2026 à 07:24 UTCmonitoring

   A fix has been implemented and we're monitoring the results.

5. 24 février 2026 à 08:36 UTCresolved

   We have successfully resolved the technical issues affecting company settings, product tables, tax calculations, and transaction saving. All systems are now operating normally. If you are still experiencing any issues, please try the following: Refresh your browser page. Sign out and sign back into your account. Thank you for your patience while we worked to get things back on track.

1. 20 janvier 2026 à 19:59 UTCinvestigating

   Some accountants are currently unable to access clients in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

2. 20 janvier 2026 à 22:04 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 20 janvier 2026 à 23:42 UTCresolved

   This incident has been resolved.

1. 5 janvier 2026 à 16:33 UTCidentified

   We've identified the issue affecting some of our services and are now actively working on a resolution. Thanks for your patience as we work to restore full functionality. We'll provide another update as soon as the fix is in place.

2. 5 janvier 2026 à 17:02 UTCmonitoring

   A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

3. 5 janvier 2026 à 17:25 UTCresolved

   Earlier today, some users experienced issues with QuickBooks Online (QBO) features. Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.

1. 22 décembre 2025 à 21:48 UTCidentified

   We have identified an issue causing an Unrecoverable Error when QuickBooks Desktop users are updating Tax Table 22601 when in multi-user mode. To bypass the unrecoverable error please temporarily switch to single-user mode and restart the update. We’ve identified the source of the problem and are working to resolve the issue.

2. 23 décembre 2025 à 05:40 UTCmonitoring

   Thank you for your patience as we worked to resolve this issue. To resolve this error please perform a QuickBooks Payroll update: https://quickbooks.intuit.com/learn-support/en-us/help-article/update-products/get-latest-payroll-tax-table-update/L2Sgtt3Gy_US_en_US?uid=mji5m6vy

3. 23 décembre 2025 à 23:07 UTCresolved

   After monitoring the solution implemented yesterday we are confident that the issue is resolved. Make sure you download and install the latest QuickBooks program update by going to Help > Update QuickBooks Desktop. You will need to close and reopen QuickBooks after installing the latest release. We thank you again for your understanding and patience.

1. 18 décembre 2025 à 10:52 UTCinvestigating

   Some customers are currently unable to login in to their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

2. 18 décembre 2025 à 14:24 UTCinvestigating

   We are continuing to investigate this issue.

3. 18 décembre 2025 à 14:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results

4. 18 décembre 2025 à 15:28 UTCresolved

   This incident has been resolved.

1. 3 décembre 2025 à 15:09 UTCinvestigating

   Some customers are currently unable to create sales transactions in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

2. 3 décembre 2025 à 15:39 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 3 décembre 2025 à 15:47 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 3 décembre 2025 à 16:32 UTCresolved

   This incident has been resolved.

1. 12 novembre 2025 à 20:19 UTCinvestigating

   What is happening Some customers are reporting that they are unable to access QBO, QB Time, Workforce, or QBOP. Some customers are also seeing a message, "We are currently down for maintenance." in their product. Why is this happening Root cause is still under investigation.

2. 12 novembre 2025 à 20:21 UTCinvestigating

   We are continuing to investigate this issue.

3. 12 novembre 2025 à 20:28 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 12 novembre 2025 à 20:29 UTCidentified

   We are continuing to work on a fix for this issue.

5. 12 novembre 2025 à 20:39 UTCmonitoring

   We’ve implemented a fix that is currently restoring service for most customers. Some users may still experience intermittent access issues while systems fully recover.

6. 12 novembre 2025 à 20:59 UTCresolved

   This incident has been resolved.

1. 10 octobre 2025 à 03:46 UTCmonitoring

   Please be advised that our phone and chat support is temporarily unavailable. Our team is working to restore full service urgently and we apologize for any inconvenience.

2. 10 octobre 2025 à 06:04 UTCresolved

   This incident has been resolved.

1. 8 octobre 2025 à 17:16 UTCinvestigating

   We're currently investigating an issue that may be affecting the Search function in Quickbooks Online. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information. In the meantime, the transactions can be found via the Sales or Expense centers rather than using the Search function.

2. 8 octobre 2025 à 17:50 UTCidentified

   We've identified the issue affecting the Search function and are now actively working on a resolution. Thanks for your patience as we work to restore full functionality. We'll provide another update as soon as the fix is in place. In the meantime, the transactions can be found via the Sales or Expense centers rather than using the Search function.

3. 8 octobre 2025 à 18:34 UTCmonitoring

   A fix has been implemented and we are actively monitoring the results.

4. 8 octobre 2025 à 19:23 UTCresolved

   This incident has been resolved.