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    Historique des pannes de Qwilr

    51 Qwilr incidents · avril 2018 — official updates, affected components, duration and resolution details.

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    Pages personnalisées dégradées

    Début 22 juillet 2026 à 22:11 UTC · 53m

    IssuesIncident mineur
    Composants affectés
    Published Qwilr Pages
    1. 22 juillet 2026 à 22:11 UTCinvestigating

      Nous enquêtons actuellement sur un problème pour certains visiteurs des pages de domaine personnalisées qui présente une erreur DNS PROBE FINISHED NXDOMAIN.

    2. 22 juillet 2026 à 22:47 UTCidentified

      La cause du problème a été identifiée et nous travaillons avec un fournisseur pour résoudre le problème

    3. 22 juillet 2026 à 23:04 UTCresolved

      Un correctif a été implémenté et des domaines personnalisés fonctionnent pour tous les clients.

    Traduit automatiquement depuis la mise à jour officielle de l'incident.

    Custom Domains - Published Qwilr Pages

    Début 5 juin 2026 à 05:12 UTC · 20m

    IssuesIncident mineur
    Composants affectés
    Published Qwilr Pages
    1. 5 juin 2026 à 05:12 UTCinvestigating

      We are experiencing an issue with published Qwilr Pages on a custom domain. Our team are currently investigating.

    2. 5 juin 2026 à 05:32 UTCresolved

      Published Qwilr Pages have been restored

    SSO Login Errors

    Début 20 mai 2026 à 21:11 UTC · 52m

    IssuesIncident mineur
    Composants affectés
    Qwilr App
    1. 20 mai 2026 à 21:11 UTCidentified

      We have identified an issue that is causing new Single Sign On logins to be denied. This only affects new logins, existing logins will not be affected. A fix is being deployed.

    2. 20 mai 2026 à 21:50 UTCidentified

      A fix has been deployed and we are monitoring.

    3. 20 mai 2026 à 22:04 UTCresolved

      The issue has been resolved. SSO logins are working as expected.

    HTTPS Certificates degraded

    Début 19 mai 2026 à 00:00 UTC · 0m

    IssuesIncident mineur
    1. 20 mai 2026 à 00:51 UTCresolved

      Certificates used for HTTPS on Custom Domains may not have been correctly registered for customers using this feature. Visitors to those pages may have received a security warning in their browser.

    Unexpected Email Notifications

    Début 1 avril 2026 à 22:00 UTC · 0m

    Pending
    1. 1 avril 2026 à 22:43 UTCresolved

      During scheduled maintenance, some users may have received “comment resolved” email notifications. These were sent in error — no comments were resolved, and no data was modified. This was not a security incident. The root cause has been identified and we are updating the system to prevent this occurring again. We apologise for any inconvenience.

    Analytics Not Being Processed

    Début 16 mars 2026 à 19:43 UTC · 43m

    IssuesIncident mineur
    Composants affectés
    Published Qwilr Pages
    1. 16 mars 2026 à 19:43 UTCinvestigating

      We are investigating the issue

    2. 16 mars 2026 à 19:48 UTCidentified

      The cause has been identified and a fix is being deployed

    3. 16 mars 2026 à 20:00 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 16 mars 2026 à 20:25 UTCmonitoring

      Fix has been deployed, we will continue monitoring.

    5. 16 mars 2026 à 20:27 UTCresolved

      This incident has been resolved.

    Custom Domains - Unresponsive

    Début 3 mars 2026 à 23:22 UTC · 17m

    OutageIncident majeur
    Composants affectés
    Published Qwilr Pages
    1. 3 mars 2026 à 23:22 UTCinvestigating

      We are currently investigating a partial outage for those using our custom-domain feature.

    2. 3 mars 2026 à 23:25 UTCidentified

      The issue has been identified with an authentication provider and we are implementing a fix.

    3. 3 mars 2026 à 23:38 UTCresolved

      A fix has been deployed and resolved the issue for custom-domains.

    Public Pages - Degraded Access

    Début 19 février 2026 à 16:30 UTC · 0m

    Pending
    1. 19 février 2026 à 21:16 UTCresolved

      Some pages were degraded after an upstream authentication provider for Qwilr Public Pages experienced an outage. During this time access to some custom domain pages was not available.

    Full outage of pages.qwilr.com

    Début 5 décembre 2025 à 09:12 UTC · 11m

    OutageIncident critique
    Composants affectés
    Published Qwilr Pages
    1. 5 décembre 2025 à 09:12 UTCmonitoring

      We are experiencing a full outage on pages.qwilr.com. We have identified that the issues is caused by our external DNS provider and we are monitoring.

    2. 5 décembre 2025 à 09:23 UTCresolved

      This incident has been resolved.

    Degraded service

    Début 18 novembre 2025 à 12:20 UTC · 2h 33m

    OutageIncident majeur
    Composants affectés
    Blueprint APIQwilr WebsiteDashboard searchQwilr AppPublished Qwilr Pages
    1. 18 novembre 2025 à 12:20 UTCmonitoring

      Identified a issue with a third party service. We are monitoring.

    2. 18 novembre 2025 à 12:58 UTCmonitoring

      We are continuing to monitor the issue with the 3rd party.

    3. 18 novembre 2025 à 13:59 UTCmonitoring

      The 3rd party has identified the issue and is looking to restore services.

    4. 18 novembre 2025 à 14:53 UTCresolved

      This incident has been resolved.

    Degraded Performance

    Début 23 octobre 2025 à 04:45 UTC · 4h 25m

    IssuesIncident mineur
    Composants affectés
    Published Qwilr Pages
    1. 23 octobre 2025 à 04:45 UTCmonitoring

      Qwilr has identified an issue with our Published Qwilr Pages due to degraded Cloud Provider. We are monitoring.

    2. 23 octobre 2025 à 06:10 UTCmonitoring

      We continue to monitor the Cloud Provider's resolution steps for the degradation.

    3. 23 octobre 2025 à 06:53 UTCmonitoring

      A fix is being deployed. We will continue monitoring and advise when resolved.

    4. 23 octobre 2025 à 08:10 UTCmonitoring

      We are seeing improved performance as the fix is being deployed. Will continue monitoring.

    5. 23 octobre 2025 à 09:10 UTCresolved

      A fix has been deployed and we are seeing no further degradation.

    Delays to notifications and search results

    Début 30 août 2025 à 02:26 UTC · 1h 56m

    IssuesIncident mineur
    Composants affectés
    Dashboard searchQwilr App
    1. 30 août 2025 à 02:26 UTCidentified

      The issue has been identified and a fix is being deployed.

    2. 30 août 2025 à 04:06 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 30 août 2025 à 04:18 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 30 août 2025 à 04:18 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 30 août 2025 à 04:23 UTCresolved

      This incident has been resolved.

    Disruption affecting Qwilr Pages

    Début 26 juin 2025 à 06:41 UTC · 35m

    IssuesIncident mineur
    Composants affectés
    Published Qwilr Pages
    1. 26 juin 2025 à 06:41 UTCinvestigating

      We've still investigating the causes of these issues. We'll update as soon as we have a solution.

    2. 26 juin 2025 à 06:52 UTCidentified

      Access to Qwilr pages on custom-domains are being disrupted by a third-party provider. We are working with the provider to resolve the issue.

    3. 26 juin 2025 à 07:06 UTCmonitoring

      Services are being restored. We are monitoring.

    4. 26 juin 2025 à 07:16 UTCresolved

      Services are restored and pages on Custom Domains are accessible.

    Service Degradation - Cloudflare Outage

    Début 12 juin 2025 à 18:00 UTC · 2h 0m

    IssuesIncident mineur
    1. 12 juin 2025 à 22:03 UTCresolved

      Cloudflare, a network and security service provider to Qwilr, experienced intermittent failures for some of their services. This had a flow on effect that degraded some of the Qwilr Platform.

    Published Qwilr Pages outage

    Début 26 mars 2025 à 03:55 UTC · 18m

    OutageIncident majeur
    Composants affectés
    Published Qwilr Pages
    1. 26 mars 2025 à 03:55 UTCinvestigating

      We are currently investigating an issue with published Qwilr pages experiencing an outage.

    2. 26 mars 2025 à 04:17 UTCresolved

      The cause has been identified, and a fix deployed.

    Increase in PDF generation errors

    Début 20 mars 2025 à 23:53 UTC · 4h 32m

    IssuesIncident mineur
    Composants affectés
    Published Qwilr Pages
    1. 20 mars 2025 à 23:53 UTCinvestigating

      We are currently investigating this issue.

    2. 21 mars 2025 à 00:19 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 21 mars 2025 à 00:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 21 mars 2025 à 04:25 UTCresolved

      This incident has been resolved.

    Some service degradation

    Début 23 janvier 2025 à 13:14 UTC · 1h 58m

    OutageIncident majeur
    Composants affectés
    Dashboard searchQwilr App
    1. 23 janvier 2025 à 13:14 UTCinvestigating

      We are currently investigating a degradation in a few in-app features. Though editing and published pages are unaffected.

    2. 23 janvier 2025 à 13:47 UTCidentified

      The issue has been identified and we are testing solutions.

    3. 23 janvier 2025 à 14:41 UTCmonitoring

      Services are recovering and appears that everything is operational again.

    4. 23 janvier 2025 à 15:12 UTCresolved

      This incident has been resolved.

    Delayed notifications and automations

    Début 9 octobre 2024 à 21:49 UTC · 2h 16m

    IssuesIncident mineur
    Composants affectés
    Dashboard searchQwilr AppPublished Qwilr Pages
    1. 9 octobre 2024 à 22:42 UTCinvestigating

      We are currently investigating the issue

    2. 9 octobre 2024 à 22:43 UTCidentified

      The issue has been identified, and a fix is being investigated

    3. 10 octobre 2024 à 00:05 UTCresolved

      The issue causing notifications and automations to be delayed has been resolved so that this will not happen in the future.

    Outage in main qwilr app detected

    Début 7 octobre 2024 à 23:02 UTC · 28m

    OutageIncident majeur
    Composants affectés
    Blueprint APIDashboard searchQwilr App
    1. 7 octobre 2024 à 23:02 UTCinvestigating

      We are currently investigating this issue.

    2. 7 octobre 2024 à 23:26 UTCidentified

      We've identified the issue and should have a fix rolling out soon

    3. 7 octobre 2024 à 23:30 UTCresolved

      A deployment issue triggered a configuration mismatch in production. We've released a fix and should now be using the correct values.

    Outage with Qwilr app and Qwilr pages

    Début 26 juin 2023 à 05:45 UTC · 1h 58m

    OutageIncident critique
    Composants affectés
    Qwilr AppPublished Qwilr Pages
    1. 26 juin 2023 à 05:45 UTCinvestigating

      We are experiencing a partial outage with connections to the Qwilr app and Qwilr pages. We are currently investigating this issue.

    2. 26 juin 2023 à 05:55 UTCinvestigating

      We are continuing to investigate this issue.

    3. 26 juin 2023 à 07:12 UTCinvestigating

      We are still experiencing an outage with connections to the Qwilr app and Qwilr pages. We are continuing to investigate the issue.

    4. 26 juin 2023 à 07:43 UTCresolved

      The Qwilr app and Qwilr pages are now operating as usual. This incident is resolved.