55 Recruitee incidents · février 2023 — official updates, affected components, duration and resolution details.
Le SSO connaît actuellement des problèmes et certains utilisateurs sont incapables d'accéder à la plateforme. Nous comprenons que c'est frustrant et nous travaillons pour résoudre cela dès que possible. Nous l'avons intensifié à notre équipe d'ingénieurs, et fournirons une mise à jour dès que possible.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
Nous remarquons actuellement un nombre accru d'erreurs au sein de nos services Tellent auth. Cela pourrait affecter votre utilisation de notre système. Nous comprenons que c'est frustrant, et notre équipe technique l'examine activement afin de restaurer la fonctionnalité complète dès que possible.
Nous continuons d'enquêter sur cette question.
Le problème a été identifié et une solution est en cours de mise en oeuvre.
Un correctif a été mis en place et nous suivons les résultats.
Nous restons à l'affût de tout autre problème.
Cet incident a été résolu.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
Nous avons identifié la cause des défaillances de connexion SSO affectant nos utilisateurs Javelo. La source du problème est identifiée et une correction est en cours de préparation.
Cet incident a été résolu.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
Les courriels envoyés à Outlook.com et Microsoft 365 boîtes aux lettres peuvent être retardés ou non. Cela est dû à une panne continue du côté de Microsoft affectant la livraison de courrier à leurs serveurs. Les autres fournisseurs de boîtes aux lettres ne sont pas touchés.
Cet incident a été résolu.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
The Tellent HR API is currently experiencing issues. We understand this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our engineering team, and will provide an update as soon as possible.
We are investigating delayed emails sent to Gmail and Google Workspace addresses. Other recipients (Outlook, custom domains, etc.) are not affected. We'll share an update as soon as we have more information.
We identified an issue affecting email delivery to some Gmail recipients. A recent update to our email sending configuration resulted in temporary rate limiting by Gmail for messages sent from our domain. We are actively working with our email provider to restore normal delivery performance and gradually rebuild sender reputation. Emails are continuing to retry automatically, and while some messages may experience delays, most are expected to be delivered successfully.
This incident has been resolved.
The TellentHR is currently experiencing performance issues, and may be causing pages to be slow, unresponsive, or showing connectivity issues. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.
This incident has been resolved.
Some Javelo users have been experiencing login related issues, impacting ability to log with SSO. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
Some Javelo users have been experiencing login related issues, impacting ability to log with SSO. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.
This incident has been resolved.
We're currently noticing an increased number of errors within our Recruitee services. This might affect your usage of our system. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Some Javelo users have been experiencing login related issues, impacting ability to log with SSO. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.
This incident has been resolved.
Tellent services are currently experiencing loading issues, which may be causing pages not to load, to be unresponsive, or showing connectivity issues. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are experiencing an increased number of candidate CV parsing issues.
The issue is caused by outage on third-party CV parsing provider side
Third-party CV parsing provider has fixed the issue on his side. We are processing queued CVs. You may experience some delays in parsing candidate CVs.
This incident has been resolved.
We're currently noticing an increased number of errors within our Careers API and WhatsApp Hiring services. This is affecting a very small amount of customers but still can have impact on your system. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.
This incident has been resolved.
The Manage platform is currently experiencing performance issues, and may be causing pages to be slow, unresponsive, or showing connectivity issues. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Some Recruitee users have been experiencing mailbox related issues, impacting ability to send or recieve emails. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.
This incident has been resolved.
The Recruitee platform is currently experiencing loading issues, which may be causing pages not to load, unresponsive, or to show connectivity issues. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We’re currently experiencing an issue with our email service. At the moment, Tellent employees are unable to send and receive emails at the @tellent.com domain. Our team is actively investigating the problem and working to resolve it as quickly as possible. We’ll share updates as soon as we have more information.
We are continuing to investigate this issue.
The issue has been escalated to the email provider, and we're actively collaborating with their support team to help resolve the ongoing disruption to our email service. Tellent employees are still unable to send and receive emails at the @tellent.com domain. While the root cause lies within the external email infrastructure, we’re closely monitoring the situation and doing everything we can on our end. Thank you for your continued patience — we’ll provide more updates as they become available.
We're back; the Tellent company email service is operational, and we are monitoring it.
This incident has been resolved.
The Integrations services are currently experiencing issues. We understand this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our engineering team, and will provide an update as soon as possible.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
The API is currently experiencing issues. We understand this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our engineering team, and will provide an update as soon as possible.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
