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    Historique des pannes de Replicon

    54 Replicon incidents · août 2023 — official updates, affected components, duration and resolution details.

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    Polaris Services – Dégradation du rendement

    Début 3 septembre 2026 à 10:38 UTC · 1h 19m

    IssuesIncident mineur
    Composants affectés
    na12eu2eu3na5sb1na8na6sb2na3na10na4eu1ap1na9
    1. 3 septembre 2026 à 10:38 UTCinvestigating

      Nous avons relevé un problème touchant nos services Polaris, qui touche de multiples domaines d'application, y compris la feuille de temps, le temps écoulé, les dépenses et le calendrier. Nos équipes d'ingénierie étudient activement la question et fourniront d'autres mises à jour au fur et à mesure que de plus amples renseignements seront disponibles.

    2. 3 septembre 2026 à 10:55 UTCinvestigating

      Nous continuons d'enquêter sur cette question.

    3. 3 septembre 2026 à 11:36 UTCidentified

      Le problème a été identifié et une solution est en cours de mise en oeuvre.

    4. 3 septembre 2026 à 11:45 UTCmonitoring

      Un correctif a été mis en place et nous suivons les résultats.

    5. 3 septembre 2026 à 11:57 UTCresolved

      Cet incident a été résolu.

    Traduit automatiquement depuis la mise à jour officielle de l'incident.

    Questions de connectivité intermittentes

    Début 24 juillet 2026 à 10:48 UTC · 0m

    OutageIncident majeur
    1. 24 juillet 2026 à 15:52 UTCresolved

      Entre 4:48 et 5:09 AM MST (11:48–12:09 UTC) le 24 juillet 2026, les utilisateurs peuvent avoir éprouvé des problèmes de connectivité lors de l'accès à nos services, y compris la connexion, avec certaines requêtes retour HTTP 522 (Connection Timed Out). Cela a été causé par une panne sur la plateforme de notre fournisseur de CDN. Notre fournisseur a identifié et résolu le problème à 5h09 AM MST, et le service a été entièrement rétabli à ce moment-là.

    Traduit automatiquement depuis la mise à jour officielle de l'incident.

    Performance dégradée de la plateforme d'intégration

    Début 29 juin 2026 à 13:49 UTC · 14h 56m

    IssuesIncident mineur
    Composants affectés
    Integrations
    1. 29 juin 2026 à 13:49 UTCinvestigating

      Nous enquêtons actuellement sur un problème touchant un sous-ensemble d'intégrations hébergées sur notre plateforme d'intégration. Nos équipes d'ingénierie travaillent activement à identifier la cause fondamentale et à résoudre le problème le plus rapidement possible. Nous fournirons des mises à jour dès que nous aurons plus d'informations.

    2. 29 juin 2026 à 13:49 UTCidentified

      Le problème a été identifié et une solution est en cours de mise en oeuvre.

    3. 29 juin 2026 à 16:09 UTCmonitoring

      Un correctif a été mis en place et nous suivons les résultats.

    4. 29 juin 2026 à 17:09 UTCmonitoring

      Nous restons à l'affût de tout autre problème.

    5. 30 juin 2026 à 04:45 UTCresolved

      Cet incident a été résolu.

    Traduit automatiquement depuis la mise à jour officielle de l'incident.

    Login Failures

    Début 15 juin 2026 à 23:50 UTC · 2h 40m

    OutageIncident majeur
    Composants affectés
    na12eu3
    1. 15 juin 2026 à 23:50 UTCinvestigating

      We have noticed elevated errors impacting logins and access to our application for the tenants hosted on various swimlanes. Our Engineering teams are currently looking into the issue. We will post updates as soon as we have more information.

    2. 16 juin 2026 à 00:06 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 16 juin 2026 à 00:58 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 16 juin 2026 à 02:30 UTCresolved

      This incident has been resolved.

    NA12 - Performance Degradation

    Début 24 mars 2026 à 18:51 UTC · 3m

    IssuesIncident mineur
    Composants affectés
    na12
    1. 24 mars 2026 à 18:51 UTCinvestigating

      We are observing intermittent elevated error rates that may prevent users from viewing or updating their timesheets. Our engineering teams are actively investigating the issue and will provide further updates as more information becomes available

    2. 24 mars 2026 à 18:52 UTCinvestigating

      We are continuing to investigate this issue.

    3. 24 mars 2026 à 18:54 UTCresolved

      This incident has been resolved.

    NA5 - Performance Degradation

    Début 2 février 2026 à 15:37 UTC · 1h 33m

    IssuesIncident mineur
    Composants affectés
    na5
    1. 2 février 2026 à 15:37 UTCinvestigating

      We are experiencing login slowness and elevated error rates when navigating between pages. Our engineering teams are actively investigating the issue and will provide further updates as more information becomes available.

    2. 2 février 2026 à 16:07 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2 février 2026 à 16:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2 février 2026 à 17:10 UTCresolved

      This incident has been resolved.

    EU3 Performance Degradation

    Début 19 janvier 2026 à 08:52 UTC · 3h 55m

    IssuesIncident mineur
    Composants affectés
    eu3
    1. 19 janvier 2026 à 08:52 UTCinvestigating

      We are investigating a performance issue that is causing slower-than-usual timesheet submissions. Our engineering teams are actively working to identify and address the cause. We will provide further updates as more information becomes available.

    2. 19 janvier 2026 à 09:23 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 janvier 2026 à 10:24 UTCinvestigating

      We are observing slowness with logins and elevated error rates while navigating between pages. Our engineering teams are actively investigating the issue and will provide further updates as more information becomes available.

    4. 19 janvier 2026 à 10:46 UTCinvestigating

      Login performance and elevated error rates have returned to normal. However, some users may still experience slowness when submitting timesheets. Our engineering teams are actively working to identify and address the cause. We will provide further updates as more information becomes available.

    5. 19 janvier 2026 à 11:17 UTCmonitoring

      Login slowness and elevated error rates have recovered. Timesheet submission performance is showing improvement, and we are closely monitoring to ensure continued stability.

    6. 19 janvier 2026 à 12:12 UTCmonitoring

      We are continuing to monitor for any further issues.

    7. 19 janvier 2026 à 12:48 UTCresolved

      This incident has been resolved.

    NA12 - Performance Degradation

    Début 12 janvier 2026 à 13:48 UTC · 11m

    IssuesIncident mineur
    Composants affectés
    na12
    1. 24 mars 2026 à 18:57 UTCinvestigating

      We are observing intermittent elevated error rates that may prevent users from viewing or updating their timesheets. Our engineering teams are actively investigating the issue and will provide further updates as more information becomes available

    2. 24 mars 2026 à 19:00 UTCresolved

      This incident has been resolved.

    Login Failures - Multiple Swimlanes

    Début 5 décembre 2025 à 09:11 UTC · 1h 7m

    OutageIncident critique
    Composants affectés
    na12sb3eu2eu3na5sb1na8na6sb2Integrationsna3na10na4eu1ap1na9
    1. 5 décembre 2025 à 09:11 UTCinvestigating

      We are currently experiencing login failures. Our edge network provider is having an ongoing outage that is impacting our authentication services. We are working closely with the provider to mitigate the issue as soon as possible.

    2. 5 décembre 2025 à 09:18 UTCidentified

      The issue is identified by our edge network provider.

    3. 5 décembre 2025 à 09:22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5 décembre 2025 à 10:18 UTCresolved

      This incident has been resolved.

    ADP SSO Login Failures

    Début 20 novembre 2025 à 14:43 UTC · 2h 52m

    OutageIncident majeur
    Composants affectés
    na5na8na3na4
    1. 20 novembre 2025 à 14:43 UTCinvestigating

      We are experiencing elevated errors that are impacting logins through ADP SSO. At this time, we do not yet know whether the issue is with our vendor. Our engineering teams are actively investigating, and we will provide further updates as more information becomes available.

    2. 20 novembre 2025 à 15:22 UTCinvestigating

      We are working with our vendor and continuing to investigate the issue. Further updates will be shared as more information becomes available.

    3. 20 novembre 2025 à 15:32 UTCidentified

      ADP Support has confirmed an issue on their end, and their investigation is currently in progress. We will share further updates as they become available.

    4. 20 novembre 2025 à 16:47 UTCidentified

      We are still awaiting the next update from the ADP team. We will share more information as soon as it becomes available.

    5. 20 novembre 2025 à 17:17 UTCmonitoring

      We have received confirmation from the ADP team that the issue has been fixed. We are currently monitoring the results to ensure full stability

    6. 20 novembre 2025 à 17:35 UTCresolved

      This incident has been resolved.

    NA10 Elevated Errors

    Début 18 novembre 2025 à 12:29 UTC · 5h 19m

    OutageIncident majeur
    Composants affectés
    na10
    1. 18 novembre 2025 à 12:29 UTCmonitoring

      NA10 environment experienced elevated errors affecting logins and application access between 11:30 AM and 12:10 PM UTC. The issue has now been resolved, and we are monitoring the system to ensure continued stability.

    2. 18 novembre 2025 à 13:22 UTCinvestigating

      We are currently experiencing elevated errors again, impacting logins and access to our application. Our engineering teams are actively investigating the issue.

    3. 18 novembre 2025 à 13:37 UTCinvestigating

      We are continuing to investigate this issue.

    4. 18 novembre 2025 à 14:10 UTCidentified

      This disruption appears to be related to the ongoing https://www.cloudflarestatus.com/. We are working closely to mitigate the impact and will provide updates as soon as more information becomes available.

    5. 18 novembre 2025 à 15:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 18 novembre 2025 à 15:56 UTCmonitoring

      We are continuing to monitor for any further issues.

    7. 18 novembre 2025 à 17:47 UTCresolved

      This incident has been resolved.

    Performance Degradation in NA4, NA6, and NA8 – Linked to AWS Outage

    Début 20 octobre 2025 à 10:37 UTC · 12h 21m

    IssuesIncident mineur
    Composants affectés
    na8na6na10na4
    1. 20 octobre 2025 à 10:37 UTCmonitoring

      Earlier today, AWS experienced an outage in one of its US East regions, impacting multiple AWS services as well as other platforms hosted on AWS. As a result, our status page was also temporarily unavailable, preventing us from posting timely updates. Starting at 7:10 AM UTC, we observed an elevated level of errors affecting customers hosted on our NA4, NA6, and NA8 tenant environments. This issue was directly related to the AWS outage. We are actively working with the AWS Support team to monitor their recovery efforts and ensure full service stability. Further updates will be shared as more information becomes available.

    2. 20 octobre 2025 à 13:29 UTCmonitoring

      We are actively working with the AWS Support team to investigate and monitor their recovery efforts. Most services remain available, though some users may experience occasional disruptions. We are closely tracking progress to ensure full service stability and will share further updates as more information becomes available.

    3. 20 octobre 2025 à 15:57 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 20 octobre 2025 à 18:41 UTCmonitoring

      We continue to work with the AWS Support team as recovery efforts progress in the affected region. Most services remain available, though some users may still experience intermittent performance issues. We are closely monitoring the situation and will share further updates as recovery continues.

    5. 20 octobre 2025 à 22:45 UTCmonitoring

      The system has now returned to normal operation. We are continuing to monitor for any further issues.

    6. 20 octobre 2025 à 22:58 UTCresolved

      This incident has been resolved.

    EU3 - Performance Degradation

    Début 6 octobre 2025 à 06:31 UTC · 10h 44m

    IssuesIncident mineur
    Composants affectés
    eu3
    1. 6 octobre 2025 à 06:31 UTCinvestigating

      We are investigating a performance issue that is causing slower-than-usual logins and timesheet submissions. Our engineering teams are actively working on identifying the cause. We will provide further updates as soon as more information becomes available.

    2. 6 octobre 2025 à 07:09 UTCinvestigating

      Login performance has recovered. However, some users may still experience slowness when navigating between pages. We are also continuing to work on resolving the issue with slow timesheet submissions. Further updates will be shared as progress is made.

    3. 6 octobre 2025 à 07:32 UTCinvestigating

      We are currently investigating intermittent login failures. In parallel, our teams continue to work on resolving the ongoing issue with slow timesheet submissions. We will share further updates as they become available.

    4. 6 octobre 2025 à 08:32 UTCinvestigating

      We are continuing to investigate this issue.

    5. 6 octobre 2025 à 09:32 UTCinvestigating

      We are continuing to investigate this issue. Most services remain available, though some users may experience occasional disruptions. We are also continuing to work on resolving the issue with slow timesheet submissions. Further updates will be shared as they become available.

    6. 6 octobre 2025 à 10:54 UTCinvestigating

      Logins remain stable, though some users may still experience intermittent slowness when navigating between pages. The system is gradually recovering. In parallel, our teams continue to work on resolving the issue with slow timesheet submissions.

    7. 6 octobre 2025 à 12:29 UTCmonitoring

      The system is stable. We are currently working through backlogs related to background jobs and are closely monitoring progress. As these backlogs are cleared, timesheet submission performance is expected to improve and return to normal.

    8. 6 octobre 2025 à 14:59 UTCmonitoring

      Backlogs have been cleared, and timesheet submission performance is gradually improving. We expect the system to return to normal very soon.

    9. 6 octobre 2025 à 16:04 UTCmonitoring

      Backlogs have been cleared, and timesheet submission performance has improved. The system has returned to normal, and we are continuing to monitor for any further issues.

    10. 6 octobre 2025 à 17:15 UTCresolved

      This incident has been resolved.

    Integration platform degraded performance

    Début 30 mars 2025 à 18:25 UTC · 5h 32m

    IssuesIncident mineur
    Composants affectés
    Integrations
    1. 30 mars 2025 à 18:25 UTCinvestigating

      We are currently investigating an issue impacting a subset of integrations hosted on our integration platform. Our engineering teams are actively working on identifying the root cause and resolving the issue as quickly as possible. We will provide updates as soon as we have more information. For any questions or further assistance, please reach out to [email protected].

    2. 30 mars 2025 à 18:38 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 mars 2025 à 23:57 UTCresolved

      This incident has been resolved.

    Integration platform degraded performance

    Début 22 mars 2025 à 19:04 UTC · 20h 19m

    IssuesIncident mineur
    Composants affectés
    Integrations
    1. 22 mars 2025 à 19:04 UTCinvestigating

      We are currently investigating an issue impacting a subset of integrations hosted on our integration platform. Our engineering teams are actively working on identifying the root cause and resolving the issue as quickly as possible. We will provide updates as soon as we have more information.

    2. 22 mars 2025 à 19:47 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 22 mars 2025 à 20:40 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 23 mars 2025 à 15:23 UTCresolved

      This incident has been resolved.

    Integration platform degraded performance

    Début 15 mars 2025 à 14:41 UTC · 2h 16m

    IssuesIncident mineur
    Composants affectés
    Integrations
    1. 15 mars 2025 à 14:41 UTCinvestigating

      We are currently investigating an issue impacting a subset of integrations hosted on our integration platform. Our engineering teams are actively working on identifying the root cause and resolving the issue as quickly as possible. We will provide updates as soon as we have more information. For any questions or further assistance, please reach out to [email protected].

    2. 15 mars 2025 à 15:51 UTCinvestigating

      We are continuing to investigate this issue.

    3. 15 mars 2025 à 16:05 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 15 mars 2025 à 16:57 UTCresolved

      This incident has been resolved.

    Elevated Errors

    Début 3 mars 2025 à 15:25 UTC · 2h 40m

    IssuesIncident mineur
    Composants affectés
    na5na8na6na3na4na9
    1. 3 mars 2025 à 15:25 UTCinvestigating

      We are currently investigating elevated error rates affecting access to our application. Our Engineering teams are actively working on the issue, and we will provide updates as soon as more information becomes available.

    2. 3 mars 2025 à 15:52 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3 mars 2025 à 17:17 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 3 mars 2025 à 17:42 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 3 mars 2025 à 18:05 UTCresolved

      This incident has been resolved.

    NA4 - Timesheet page project search functionality degraded performance

    Début 7 février 2025 à 08:04 UTC · 2h 12m

    IssuesIncident mineur
    Composants affectés
    na4
    1. 7 février 2025 à 08:04 UTCinvestigating

      We are currently investigating this issue.

    2. 7 février 2025 à 10:00 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 7 février 2025 à 10:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 7 février 2025 à 10:16 UTCresolved

      This incident has been resolved.

    EU3 - Login Failures

    Début 24 janvier 2025 à 11:06 UTC · 9h 44m

    OutageIncident critique
    Composants affectés
    eu3
    1. 24 janvier 2025 à 11:06 UTCinvestigating

      We are aware of elevated errors impacting login and access to our application. Our Engineering teams are actively investigating the issue and are working to resolve it as quickly as possible. We will provide updates as more information becomes available.

    2. 24 janvier 2025 à 11:24 UTCidentified

      The root cause has been identified and working on a resolution to resolve this issue at the earliest.

    3. 24 janvier 2025 à 14:39 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 24 janvier 2025 à 20:50 UTCresolved

      This incident has been resolved.

    EU1 - Performance Degradation while processing backend work

    Début 23 janvier 2025 à 14:49 UTC · 5h 2m

    IssuesIncident mineur
    Composants affectés
    eu1
    1. 23 janvier 2025 à 14:49 UTCidentified

      We have identified a performance degradation issue impacting backend processes, which has affected the accuracy of pre-calculated data displayed on certain list pages and reports. The root cause of this issue has been identified, and we are actively working on a resolution to address it at the earliest.

    2. 23 janvier 2025 à 15:16 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 23 janvier 2025 à 15:51 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 23 janvier 2025 à 17:06 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 23 janvier 2025 à 19:51 UTCresolved

      This incident has been resolved.