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    Historique des pannes de Reservio

    16 Reservio incidents · janvier 2022 — official updates, affected components, duration and resolution details.

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    Elevated errors on our platform

    Début 14 juillet 2026 à 19:32 UTC · 0m

    OutageIncident majeur
    1. 14 juillet 2026 à 21:54 UTCresolved

      We're investigating reports of slow loading and intermittent errors on booking pages. Visitors may have trouble opening a booking page or completing a booking. Managing bookings from the business app may also be affected.

    Payment-related features degraded

    Début 10 janvier 2026 à 06:31 UTC · 1h 20m

    IssuesIncident mineur
    Composants affectés
    Reservio.cz & Reservio.skBooking PagesReservio for iOS & AndroidReservio.comReservio API
    1. 10 janvier 2026 à 07:18 UTCinvestigating

      We are currently experiencing an infrastructure disruption at our infrastructure provider and some payment-related features are currently unavailable, including payment processing. We are actively working on restoring full functionality and will provide another update as soon as we have progress. Estimated time to resolution: within 1 hour. We apologize for the inconvenience and appreciate your patience.

    2. 10 janvier 2026 à 07:19 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10 janvier 2026 à 07:22 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 10 janvier 2026 à 08:20 UTCresolved

      This incident has been resolved.

    Login and Signup Temporarily Affected

    Début 18 novembre 2025 à 12:00 UTC · 2h 42m

    IssuesIncident mineur
    Composants affectés
    Booking PagesReservio.com
    1. 18 novembre 2025 à 14:06 UTCmonitoring

      We are aware of an issue affecting our login and signup pages. Cloudflare Turnstile, which secures these pages, is currently experiencing downtime or limited availability. This may cause some login or signup attempts to fail. What this means for you: - You may encounter errors when trying to log in or create an account - If you see an error, please wait a few minutes and try again - We are monitoring the situation and will restore full service as soon as possible Alternative solution: - In the meantime, please use our Reservio Business Android/iOS app as an alternative. We apologize for the inconvenience and appreciate your patience. We will update you once the issue is resolved.

    2. 18 novembre 2025 à 14:51 UTCresolved

      The login and signup issue has been resolved. Cloudflare Turnstile is back online, and authentication is working normally. You can now log in and create accounts as usual.

    Reservio Outage - DDoS attack on our provider servers

    Début 26 octobre 2023 à 20:27 UTC · 0m

    Pending
    Composants affectés
    Reservio.cz & Reservio.skBooking PagesReservio for iOS & AndroidReservio.comReservio API
    1. 27 octobre 2023 à 10:47 UTCresolved

      Unfortunately, our data server provider was attacked by a DDoS attack resulting in non-functioned products like Business App, Booking Website, and our API. We are apologizing for any inconvenience caused.

    Networking problems

    Début 19 avril 2023 à 12:05 UTC · 24m

    OutageIncident critique
    Composants affectés
    Reservio.cz & Reservio.skBooking PagesReservio for iOS & AndroidReservio.comReservio API
    1. 19 avril 2023 à 12:05 UTCinvestigating

      We are currently investigating this issue.

    2. 19 avril 2023 à 12:28 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 avril 2023 à 12:29 UTCresolved

      This incident has been resolved.

    Reservio Outage, 29.11.2022

    Début 29 novembre 2022 à 09:33 UTC · 0m

    Pending
    Composants affectés
    Reservio.cz & Reservio.skBooking PagesReservio for iOS & AndroidReservio.comReservio API
    1. 29 novembre 2022 à 09:33 UTCresolved

      Unfortunately, we have been experiencing a small infrastructure problem with our API. You could have experienced issues with login, reservation creation, or the long loading time of the website. We are apologizing for any inconvenience caused and we have resolved the issue and taken precautions and steps to prevent this to happen in the future.

    DDoS attack on our data centers

    Début 16 novembre 2022 à 10:19 UTC · 3h 6m

    OutageIncident majeur
    Composants affectés
    Reservio.cz & Reservio.skBooking PagesReservio for iOS & AndroidReservio.comReservio API
    1. 16 novembre 2022 à 10:19 UTCinvestigating

      Our data center is currently experiencing DDoS attack (a malicious attempt to disrupt the normal traffic of a targeted server). Our engineering team is already investigating the issue.

    2. 16 novembre 2022 à 11:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 16 novembre 2022 à 12:18 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 16 novembre 2022 à 13:25 UTCresolved

      This incident has been resolved.

    Reservio Outage - DDoS attack on our provider servers

    Début 12 novembre 2022 à 23:00 UTC · 0m

    Pending
    1. 22 novembre 2022 à 16:11 UTCresolved

      Unfortunately, our data server provider was attacked by a DDoS attack resulting in non-functioned products like the Login page, Booking Website, and our API. You could have experienced a long loading time or error screens. We are apologizing for any inconvenience caused.

    Reservio Outage, 29.10.2022

    Début 29 octobre 2022 à 14:35 UTC · 0m

    Pending
    1. 22 novembre 2022 à 15:44 UTCresolved

      Unfortunately, we were experiencing an elevated level of API errors and infrastructure problems with servers from our provider. This outage affected three of our products - Reservio Mobile App, the Booking Website, and the API. To prevent this from happening again in the future, we took precautions and steps such as better monitoring and alerting system, to ensure a stable workflow of the products. We are apologizing for any caused inconveniences.

    Reservio Outage, 14.06.2022

    Début 14 juin 2022 à 03:00 UTC · 0m

    Pending
    1. 14 juin 2022 à 05:29 UTCresolved

      We were experiencing issues with our server hosting provider. Due to their hardware problem, you could have experienced slowness of the website, loading issues, or login issues. We are apologizing for the inconveniences caused and everything should be back to normal.

    Reservio Homepage - Unexpected maintenance plan, 29.4.2022

    Début 29 avril 2022 à 15:30 UTC · 0m

    Pending
    1. 29 avril 2022 à 16:39 UTCresolved

      Message type: E - Error Message text: Unexpected maintenance plan - Reservio Homepage Due to this maintenance, you could have experienced issues with login to your account, slowness of the website, or loading issues. We are apologizing for the inconvenience and everything should be back in normal.

    Reservio Outage, 29.03.2022

    Début 29 mars 2022 à 16:30 UTC · 0m

    Pending
    1. 5 avril 2022 à 06:58 UTCresolved

      We were experiencing issues with our server hosting provider. Due to their hardware problem, you could have experienced slowness of the website, loading issues, or login issues. We are apologizing for the inconveniences caused and everything should be back to normal.

    Data Processing Delays - Reporting Tools Affected

    Début 28 mars 2022 à 00:00 UTC · 0m

    Pending
    1. 29 mars 2022 à 06:59 UTCresolved

      Our data processing infrastructure was running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be working without any issues.

    Reservio Outage, 09.03.2022

    Début 9 mars 2022 à 14:50 UTC · 8m

    OutageIncident critique
    Composants affectés
    Booking PagesReservio.com
    1. 9 mars 2022 à 14:54 UTCinvestigating

      We are sorry, but we are experiencing issues with our website. You may experience issues with the loading of the website, login, or website itself. We are apologizing for the inconvenience.

    2. 9 mars 2022 à 15:04 UTCidentified

      We have identified the root of the issue. According to the information from our server hosting provider, there is, unfortunately, a DDoS attack on the servers. They're trying to solve it as soon as possible. We are apologizing for the inconvenience and thank you for your patience.

    3. 9 mars 2022 à 15:35 UTCmonitoring

      Thank you for your patience, everything should be stable now and back online. However, we are still monitoring the issue regarding the attack.

    4. 9 mars 2022 à 19:02 UTCresolved

      This incident has been resolved.

    Reservio Outage, 24.02.2022

    Début 24 février 2022 à 08:30 UTC · 0m

    Pending
    1. 3 mars 2022 à 09:01 UTCresolved

      We were experiencing issues with our server hosting provider. Due to their hardware problem, you could have experienced slowness of the website, loading issues, or login issues. We are apologizing for the inconveniences caused and everything should be back in normal.

    Reservio Outage, 10.01.2022

    Début 10 janvier 2022 à 00:00 UTC · 0m

    Pending
    1. 24 mars 2022 à 06:22 UTCresolved

      Unfortunately, due to the small glitch in our server hosting provider, we were experiencing a small outage of our services. The whole incident lasted only 1 minute. You could have experienced slow loading of the website, or issues with the login. We apologize for the inconvenience caused.