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    Historique des pannes de Rfpio

    53 Rfpio incidents · février 2024 — official updates, affected components, duration and resolution details.

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    Caractéristiques du service AI dégradées dans le cluster de l'UE

    Début 17 août 2026 à 15:04 UTC · 1h 31m

    IssuesIncident mineur
    Composants affectés
    EU Pod1
    1. 17 août 2026 à 15:04 UTCinvestigating

      Nous enquêtons actuellement sur une question où certains clients n'ont pas pu utiliser les fonctionnalités d'IA.

    2. 17 août 2026 à 15:04 UTCidentified

      Nous avons identifié la cause du problème, et l'équipe travaille sur une solution.

    3. 17 août 2026 à 16:21 UTCmonitoring

      L'équipe a mis en place la solution et nous surveillons de près la stabilité des services.

    4. 17 août 2026 à 16:35 UTCresolved

      Les services d'IA ont été restaurés et fonctionnent maintenant normalement.

    Traduit automatiquement depuis la mise à jour officielle de l'incident.

    La dégradation des services d'importation a affecté un sous-ensemble de clients

    Début 17 juillet 2026 à 12:05 UTC · 15m

    Pending
    1. 17 juillet 2026 à 12:05 UTCinvestigating

      Nous enquêtons actuellement sur un problème touchant le service d'importation.

    2. 17 juillet 2026 à 12:05 UTCidentified

      Nous avons identifié la cause du problème, et l'équipe travaille sur une solution.

    3. 17 juillet 2026 à 12:11 UTCmonitoring

      L'équipe a mis en œuvre le correctif et surveille maintenant la stabilité du service.

    4. 17 juillet 2026 à 12:20 UTCresolved

      Les services d'importation fonctionnent maintenant normalement, et le problème a été résolu.

    Traduit automatiquement depuis la mise à jour officielle de l'incident.

    Trust Center Perturbation du produit a affecté un sous-ensemble de clients

    Début 26 juin 2026 à 12:15 UTC · 4h 15m

    Pending
    1. 27 juin 2026 à 07:45 UTCinvestigating

      Nous vivons actuellement une panne affectant le produit Trust Center.

    2. 27 juin 2026 à 07:46 UTCidentified

      Notre équipe a identifié le problème sous-jacent et s'emploie activement à rétablir le service le plus rapidement possible.

    3. 27 juin 2026 à 07:47 UTCmonitoring

      Notre équipe a mis en place la solution et nous surveillons de près la stabilité des services.

    4. 27 juin 2026 à 07:49 UTCresolved

      Trust Center produit est pleinement opérationnel.

    Traduit automatiquement depuis la mise à jour officielle de l'incident.

    Azure Multi-Service Degradation in West US 2 Region

    Début 29 mai 2026 à 08:40 UTC · 2d 19h

    Pending
    Composants affectés
    Azure Pod2
    1. 29 mai 2026 à 08:40 UTCinvestigating

      We are aware of an ongoing Microsoft Azure infrastructure incident affecting multiple services in the West US 2 region. Customers may experience increased latency, intermittent connectivity, request timeouts, or service accessibility issues for workloads that depend on Azure resources hosted in this region. Current Status Microsoft has reported a power-related event impacting infrastructure within the West US 2 region. The incident is affecting several Azure services, including compute, storage, networking, monitoring, and database services. At this time, we are closely monitoring updates from Microsoft regarding the incident and its resolution. Microsoft is actively working to restore affected infrastructure components and services. Additional Information Customers can track the latest updates directly from Microsoft Azure Status: https://azure.status.microsoft/en-gb/status

    2. 1 juin 2026 à 03:53 UTCresolved

      All services have been confirmed to be operating normally.

    Minor Service Disruptions for customers in GCP Pod1

    Début 21 mai 2026 à 07:15 UTC · 14m

    IssuesIncident mineur
    Composants affectés
    GCP Pod1
    1. 21 mai 2026 à 08:09 UTCinvestigating

      We are currently investigating an issue affecting GCP Pod1 infrastructure, which has resulted in authentication problems for a subset of customers.

    2. 21 mai 2026 à 08:10 UTCidentified

      We have identified the cause of the issue on GCP Pod1, and the team is working on a fix.

    3. 21 mai 2026 à 08:11 UTCmonitoring

      The team has implemented the fix and is now monitoring the environment’s stability.

    4. 21 mai 2026 à 08:13 UTCresolved

      All services on GCP Pod1 have been confirmed to be operating normally.

    Major Service Disruptions for customers in GCP cluster.

    Début 28 avril 2026 à 06:01 UTC · 43m

    IssuesIncident mineur
    Composants affectés
    GCP Pod1
    1. 28 avril 2026 à 06:01 UTCinvestigating

      We are currently investigating an issue affecting customers in the GCP cluster, which is causing a service outage.

    2. 28 avril 2026 à 06:04 UTCidentified

      We are currently investigating a major outage affecting customers in GCP POD1. The impacted service is failing health checks and cannot be reached from the database.

    3. 28 avril 2026 à 06:27 UTCmonitoring

      The issue was identified as a database scaling issue, which caused connectivity failures. The team is closely monitoring the services.

    4. 28 avril 2026 à 06:44 UTCresolved

      The issue has been resolved, and the service is now functioning normally. No new health check failures have been detected.

    Azure OpenAI Service disruptions in US East Region

    Début 15 avril 2026 à 05:06 UTC · 7h 31m

    Pending
    1. 15 avril 2026 à 05:06 UTCinvestigating

      Azure OpenAI services are currently experiencing issues in the US East regions. Customers using AI-powered features may see intermittent HTTP 5XX errors and higher latency, which can lead to 408 timeouts in these regions.

    2. 15 avril 2026 à 05:08 UTCidentified

      The Azure team has detected this issue through their monitoring and is currently working on a fix.

    3. 15 avril 2026 à 12:37 UTCresolved

      The Azure OpenAI service degradation has been resolved, and all AI-powered features are now fully operational following confirmed stability from Microsoft.

    Translation service disruption affected a subset of customers

    Début 14 avril 2026 à 16:32 UTC · 29m

    Pending
    1. 14 avril 2026 à 16:32 UTCinvestigating

      We are currently investigating an issue where some of the customers were unable to use translation services.

    2. 14 avril 2026 à 16:33 UTCidentified

      We have identified the cause of the issue, and the team is working on a fix.

    3. 14 avril 2026 à 16:52 UTCmonitoring

      The team has implemented the fix, and we are closely monitoring the stability of the services.

    4. 14 avril 2026 à 17:01 UTCresolved

      Translation services are confirmed to be functioning normally.

    Service Disruptions for Panasonic Customer in US West Region.

    Début 26 mars 2026 à 12:54 UTC · 2m

    OutageIncident majeur
    Composants affectés
    US Pod5
    1. 26 mars 2026 à 12:54 UTCinvestigating

      We are currently investigating an issue affecting service availability for a Panasonic customer in the US West region.

    2. 26 mars 2026 à 12:55 UTCidentified

      We have identified the cause of the service disruptions, and the team is working on a fix.

    3. 26 mars 2026 à 12:55 UTCmonitoring

      The team has applied the fix, and we are closely monitoring the stability of the environment.

    4. 26 mars 2026 à 12:56 UTCresolved

      The issue has been fully resolved. All services have been confirmed as stable, and performance has returned to normal level.

    Partial degradation of service unavailability for a subset of customers.

    Début 26 mars 2026 à 08:30 UTC · 1h 45m

    IssuesIncident mineur
    1. 26 mars 2026 à 09:58 UTCinvestigating

      We are investigating reports of intermittent latency and partial service degradation. Users may experience slower response time.

    2. 26 mars 2026 à 09:59 UTCidentified

      We have identified the issue, and the team is currently working on a fix.

    3. 26 mars 2026 à 10:30 UTCmonitoring

      The team has applied the fix, and we are closely monitoring the stability of the environment.

    4. 26 mars 2026 à 10:55 UTCresolved

      All services have been fully restored and are now operating normally.

    Search service disruption affected a subset of customers in Oracle Environment

    Début 23 mars 2026 à 05:45 UTC · 1h 30m

    OutageIncident majeur
    Composants affectés
    OCI Pod1
    1. 25 mars 2026 à 08:49 UTCinvestigating

      We are currently investigating search service instability within the Oracle Environment

    2. 25 mars 2026 à 08:51 UTCidentified

      The root cause has been identified, and the team is working on a fix.

    3. 25 mars 2026 à 08:51 UTCmonitoring

      We are monitoring system performance and data consistency to ensure the environment remains stable.

    4. 25 mars 2026 à 08:53 UTCresolved

      The issue is now fully resolved, and the search service is functioning normally.

    Service Disruptions for customers in AWS EU-West

    Début 19 mars 2026 à 14:12 UTC · 18m

    OutageIncident majeur
    Composants affectés
    EU Pod1
    1. 19 mars 2026 à 16:30 UTCinvestigating

      We are currently investigating an issue impacting service availability on EU Pod1, which has resulted in site downtime for customers.

    2. 19 mars 2026 à 16:31 UTCidentified

      We have identified the cause of the service disruptions on EU Pod1, and the team is working on a fix.

    3. 19 mars 2026 à 16:32 UTCmonitoring

      The team has applied the fix, and we are closely monitoring the stability of the environment.

    4. 19 mars 2026 à 16:33 UTCresolved

      All services on EU Pod1 have been confirmed to be operating normally.

    Degraded Performance: Azure OpenAI Services

    Début 10 mars 2026 à 10:23 UTC · 15h 37m

    IssuesIncident mineur
    1. 10 mars 2026 à 10:23 UTCidentified

      Azure OpenAI services are currently experiencing issues across multiple regions. Customers using AI-powered features may encounter service disruptions or reduced performance.

    2. 10 mars 2026 à 10:24 UTCmonitoring

      We are actively monitoring the situation and will provide regular updates as soon as we receive additional information from Microsoft Azure.

    3. 10 mars 2026 à 13:29 UTCmonitoring

      We are actively monitoring the Azure status page, and the service has not yet recovered. We will provide updates on the progress.

    4. 11 mars 2026 à 01:59 UTCresolved

      The Azure OpenAI service degradation has been resolved, and all AI-powered features are now fully operational following confirmed stability from Microsoft.

    Major Service Disruptions for customers in AWS EU-West

    Début 9 mars 2026 à 08:49 UTC · 1h 11m

    OutageIncident critique
    Composants affectés
    EU Pod1
    1. 9 mars 2026 à 10:20 UTCinvestigating

      We are currently investigating an issue impacting service availability on EU Pod1, which has resulted in site downtime for customers.

    2. 9 mars 2026 à 10:21 UTCidentified

      We have identified the cause of the service disruptions on EU Pod1, and the team is working on a fix.

    3. 9 mars 2026 à 10:25 UTCresolved

      The team has applied the fix and resolved the issue. All services on EU Pod1 have been confirmed to be operating normally.

    Partial degradation of Azure POD service unavailability for a subset of customers.

    Début 7 février 2026 à 08:00 UTC · 11h 35m

    OutageIncident majeur
    Composants affectés
    Azure Pod1
    1. 7 février 2026 à 09:45 UTCinvestigating

      We are currently investigating an issue affecting service availability on Azure Pod, which has led to site unavailability for a subset of customers.

    2. 7 février 2026 à 09:47 UTCidentified

      Azure has posted the following to their public Status Page: https://azure.status.microsoft/en-us/status Ongoing Service Degradation in West US region Starting at 08:00 UTC, we became aware of an issue affecting multiple services for a subset of customers in the West US region.Our engineering teams are actively investigating and working to mitigate the service disruption impacting the region.We will provide more information as soon as it becomes available.

    3. 7 février 2026 à 19:33 UTCmonitoring

      All services in the impacted Azure West US region have recovered. We will continue to monitor and provide updates.

    4. 7 février 2026 à 19:35 UTCresolved

      The incident has been resolved.

    Partial degradation of POD1 service unavailability for a subset of customers.

    Début 1 décembre 2025 à 11:16 UTC · 9m

    IssuesIncident mineur
    Composants affectés
    US Pod1
    1. 1 décembre 2025 à 11:16 UTCinvestigating

      We are currently investigating an issue affecting service availability on Pod1, which has led to site unavailability for a subset of customers.

    2. 1 décembre 2025 à 11:17 UTCidentified

      We have identified the cause of the service disruptions on Pod1, and the team is working on a fix.

    3. 1 décembre 2025 à 11:24 UTCresolved

      The team has applied the fix and resolved the issue. All services on Pod1 have been confirmed to be operating normally.

    Authentication Failure issue in one of the Azure Pod

    Début 24 novembre 2025 à 15:12 UTC · 5m

    IssuesIncident mineur
    Composants affectés
    Azure Pod1
    1. 24 novembre 2025 à 15:12 UTCinvestigating

      We are currently investigating an issue that is causing intermittent failures for users of the Azure pod login service.

    2. 24 novembre 2025 à 15:13 UTCidentified

      The team has identified the issue and is currently working on a fix.

    3. 24 novembre 2025 à 15:18 UTCresolved

      The team has applied the fix and resolved the issue. The authentication service is now functioning normally, and no new health check failures have been detected.

    Major Service Disruptions for customers in AWS POD3

    Début 2 novembre 2025 à 23:34 UTC · 4m

    OutageIncident critique
    Composants affectés
    US Pod3
    1. 2 novembre 2025 à 23:34 UTCinvestigating

      We are currently investigating an issue where POD3 is unable to establish a connection to the Database

    2. 2 novembre 2025 à 23:35 UTCidentified

      The affected service reporting failed health checks and is unreachable from the database.

    3. 2 novembre 2025 à 23:38 UTCmonitoring

      The replica node has been restored.POD 3 is now able to connect to the database, and services are functioning as expected.

    4. 2 novembre 2025 à 23:38 UTCresolved

      The issue has been resolved, and the service is now functioning normally. No new health check failures have been detected.

    Major service disruptions for customers in AWS US-East -1 region

    Début 20 octobre 2025 à 07:11 UTC · 14h 50m

    OutageIncident critique
    Composants affectés
    US Pod9US Pod11US Pod2
    1. 20 octobre 2025 à 10:00 UTCinvestigating

      We are currently facing an outage in AWS East-1 (North Virginia) region, AWS has reported a service disruption in the region, impacting multiple services. Customers in this region might face degraded performance, increased latency.

    2. 20 octobre 2025 à 10:05 UTCidentified

      AWS is currently investigating increased error rates and latencies affecting multiple services. AWS is working on a fix.

    3. 20 octobre 2025 à 10:11 UTCmonitoring

      AWS has implemented initial mitigations and is closely monitoring the impacted services in the US-EAST-1 region.

    4. 21 octobre 2025 à 03:49 UTCresolved

      All impacted AWS services had fully recovered, and operations returned to normal across the US-EAST-1 region. Our internal workloads and monitoring confirm stable and healthy service performance across all integrated AWS environments.

    Major Service Disruptions for customers in AWS POD1

    Début 16 octobre 2025 à 04:47 UTC · 7m

    OutageIncident critique
    Composants affectés
    US Pod1
    1. 16 octobre 2025 à 04:59 UTCinvestigating

      We are currently investigating an issue impacting the customers in AWS POD1 . The service is experiencing outage for customers.

    2. 16 octobre 2025 à 05:02 UTCidentified

      We are currently investigating a major outage impacting customers in AWS POD1. The affected service reporting failed health checks and is unreachable from the database.

    3. 16 octobre 2025 à 05:06 UTCmonitoring

      The issue was identified as a database scaling issue, which caused connectivity failures. The team is closely monitoring the services.

    4. 16 octobre 2025 à 05:07 UTCresolved

      The issue has been resolved, and the service is now functioning normally. No new health check failures have been detected.