Historique des pannes de Rubrik

1. 6 août 2026 à 13:51 UTCinvestigating

   RSC UI is experiencing degraded availability Symptom(s): Users experiencing errors / slowness while accessing RSC UI Workaround: None at this time. Incident Start Time: 08/06/2026 05:30 AM UTC Our engineering team is actively investigating to identify this issue.

2. 6 août 2026 à 17:13 UTCinvestigating

   We have identified that this issue also affects Jobs, in addition to the RSC UI. Jobs may start later than scheduled, take longer than expected to complete, or accumulate in a backlog. Our engineering team continues to investigate.

3. 6 août 2026 à 20:39 UTCmonitoring

   We have applied a mitigation and are monitoring the results.

4. 7 août 2026 à 00:05 UTCmonitoring

   The issue has been mitigated and service has been restored. However, we are continuing to monitor the situation closely to ensure that there are no further issues.

5. 7 août 2026 à 19:35 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 8 août 2026 à 10:57 UTCresolved

   This incident has been resolved.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 27 février 2026 à 23:09 UTCinvestigating

   RSC Login is experiencing degraded availability in EU-2 region Symptom(s): Users are experiencing errors while attempting to log in to RSC Workaround: None at this time. Incident Start Time: 02/27/2026 10:24 PM UTC Our engineering team is actively investigating to resolve this issue.

2. 28 février 2026 à 00:21 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 28 février 2026 à 00:33 UTCresolved

   This incident has been resolved.

1. 30 novembre 2025 à 22:23 UTCinvestigating

   Rubrik Security Cloud is experiencing degraded availability. Symptom(s): Some users might experience errors while accessing RSC UI. Incident Start Time: 11/30/2025 6:40 PM UTC Workaround: None at this time. Our engineering team is actively investigating to resolve this issue.

2. 30 novembre 2025 à 23:05 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 30 novembre 2025 à 23:39 UTCresolved

   This incident has been resolved.

1. 19 novembre 2025 à 09:49 UTCinvestigating

   RSC UI is experiencing degraded availability in EU-2 region Symptom(s): Few users are experiencing errors while accessing RSC UI Workaround: None at this time. Incident Start Time: 11/19/2025 08:40 AM UTC Our engineering team is actively investigating to resolve this issue.

2. 19 novembre 2025 à 10:09 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 19 novembre 2025 à 10:50 UTCresolved

   This incident has been resolved.

1. 20 octobre 2025 à 09:48 UTCinvestigating

   We are noticing increased error rates from AWS APIs which is impacting the availability of Rubrik Cloud Native services for AWS Symptom(s): All jobs for AWS snappables might fail Incident Start Time: 10/20/2025 07:16 AM UTC Workaround: None at this time We are monitoring the situation as AWS continues to remediate the impact across their services.

2. 20 octobre 2025 à 09:55 UTCmonitoring

   AWS has applied a mitigation and we're seeing reduced error rates. We're currently monitoring the systems for recovery

3. 20 octobre 2025 à 11:00 UTCresolved

   This incident has been resolved.

1. 30 septembre 2025 à 15:28 UTCinvestigating

   RSC UI is experiencing degraded availability Symptom(s): Few users are experiencing errors while accessing RSC UI Workaround: None at this time. Incident Start Time: 09/30/2025 02:15 PM UTC Our engineering team is actively investigating to resolve this issue.

2. 30 septembre 2025 à 15:52 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 30 septembre 2025 à 16:36 UTCresolved

   This incident has been resolved.

1. 14 juin 2025 à 00:15 UTCinvestigating

   Rubrik Security Cloud is experiencing degraded availability. Symptom(s): Users experiencing errors while accessing RSC UI. Workaround: None at this time. Incident Start Time: 11:29 PM UTC

2. 14 juin 2025 à 01:37 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 14 juin 2025 à 01:43 UTCmonitoring

   We are starting to see signs of recovery and working on further mitigation to bring the service back to normal operating state.

4. 14 juin 2025 à 01:54 UTCresolved

   This incident has been resolved.

1. 12 juin 2025 à 18:55 UTCinvestigating

   We have noticed degraded availability for Rubrik Security Cloud. We are currently investigating the issue. Symptoms: We are still investigating the scope of the issue. Incident Start Time: 06/12/2025 05:59 PM UTC Workaround: None at this time. Our engineering team is actively investigating to resolve this issue.

2. 12 juin 2025 à 19:15 UTCidentified

   Our upstream provider, Google Cloud, is experiencing an issue which impacts multiple products within Rubrik Security Cloud.

3. 12 juin 2025 à 20:57 UTCmonitoring

   Rubrik Security Cloud services are recovering. We are actively monitoring the status updates from Google Cloud.

4. 12 juin 2025 à 22:40 UTCresolved

   This incident has been resolved.

1. 29 mai 2025 à 19:03 UTCresolved

   Rubrik Security Cloud login experienced degraded availability in the AU-1 and JP-1 region. Symptom(s): Users might not have been able to login Workaround: None at this time. Incident Start Time: 05/29/2025 5:47 PM UTC Incident End Time: 05/29/2025 6:49 PM UTC The issue has been resolved.

1. 8 avril 2025 à 12:47 UTCidentified

   RSC UI is experiencing is experiencing degraded availability Symptom(s): Users experiencing errors while accessing RSC UI Workaround: None at this time. Incident Start Time: 04/08/2025 10:45 AM UTC Our engineering team is actively investigating to resolve this issue.

2. 8 avril 2025 à 13:37 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 8 avril 2025 à 15:05 UTCresolved

   This incident has been resolved.

1. 13 février 2025 à 14:35 UTCidentified

   RSC UI is experiencing degraded availability Symptom(s): Users experiencing errors while accessing RSC UI Workaround: None at this time. Incident Start Time: 02/13/2025 02:00 PM UTC Our engineering team is actively investigating to resolve this issue.

2. 13 février 2025 à 14:36 UTCidentified

   We are continuing to work on a fix for this issue.

3. 13 février 2025 à 14:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 13 février 2025 à 15:11 UTCresolved

   This incident has been resolved.

1. 10 janvier 2025 à 13:57 UTCinvestigating

   Some of the users might experience login failures. Incident Start Time: 09/01/2025 01:20 PM UTC

2. 10 janvier 2025 à 14:01 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 10 janvier 2025 à 14:25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 10 janvier 2025 à 14:35 UTCresolved

   The incident has been resolved.

1. 9 janvier 2025 à 15:02 UTCinvestigating

   Some of the users might experience login failures. Incident Start Time: 09/01/2025 01:00 PM UTC

2. 9 janvier 2025 à 15:21 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 9 janvier 2025 à 15:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 9 janvier 2025 à 15:54 UTCresolved

   The incident has been resolved.

1. 11 octobre 2024 à 05:57 UTCresolved

   Users might have experienced login failures and the issue has been resolved. Incident Start Time: 11/10/2024 05:02 AM UTC Incident End Time: 11/10/2024 05:40 AM UTC

1. 20 juin 2024 à 13:43 UTCidentified

   There is an ongoing outage on Azure in the US East region, as a result of this outage Indexing, Archival and Recovery from Archived snapshots might fail for Azure Snappables Please refer to the following link for more details on the Azure outage: https://x.com/azuresupport/status/1803648742223974649?s=46&t=lWDlRmFRgFlJUNa7RGGNSA Symptoms: Jobs related to Azure snappables might fail. Incident Start Time: 06/20/2024 04:39  AM UTC Workaround: None at this time. We are monitoring the situation as Azure continues to remediate the impact across their services.

2. 20 juin 2024 à 15:52 UTCmonitoring

   We are closely monitoring status of the issue from AzureSupport.

3. 20 juin 2024 à 19:08 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 20 juin 2024 à 19:08 UTCresolved

   This incident has been resolved.

1. 25 avril 2024 à 17:40 UTCinvestigating

   Rubrik Security Cloud UI is experiencing degraded availability for region US-2. Symptom(s): Some users may experience errors while accessing the RSC UI. Workaround: None at this time. Incident Start Time: 4/25/2024 We are still working on the fix.

2. 25 avril 2024 à 18:28 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 25 avril 2024 à 19:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 25 avril 2024 à 21:11 UTCresolved

   This incident has been resolved.

1. 11 mars 2024 à 10:56 UTCinvestigating

   RSC is experiencing an outage for EU-1. Symptom(s): Users might see errors while accessing RSC UI and Compliance might be affected. Workaround: None at this time. Incident Start Time: 03/11/2024 10:24 AM UTC Our engineering team is actively investigating to resolve this issue.

2. 11 mars 2024 à 11:15 UTCidentified

   Our engineering team has identified the issue and is working towards a resolution.

3. 11 mars 2024 à 11:53 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 11 mars 2024 à 12:30 UTCresolved

   This incident has been resolved.

1. 23 janvier 2024 à 22:45 UTCinvestigating

   The RSC UI for NAS Cloud Direct is experiencing degraded availability. Symptom(s): NAS Cloud Direct UI pages are not loading properly. Workaround: None at this time. Incident Start Time: 01/23/2023 10:46:00 AM UTC Our engineering team is currently investigating the issue.

2. 23 janvier 2024 à 23:28 UTCmonitoring

   The issue has been mitigated and service has been restored. However, we are continuing to monitor the situation closely to ensure that there are no further issues. We apologize for any inconvenience this may have caused and thank you for your patience as we worked to resolve the issue.

3. 24 janvier 2024 à 01:23 UTCresolved

   The issue with the NAS Cloud Direct UI has been resolved for all affected users as of Tuesday, 2024-01-23 23:48:00 UTC. We thank you for your patience while we worked on resolving the issue.

1. 17 janvier 2024 à 22:32 UTCidentified

   RSC UI is experiencing degraded availability Symptom(s): Few users may experience errors while accessing RSC UI Workaround: None at this time. Incident Start Time: 1/17/2023 We are still working on the fix.

2. 17 janvier 2024 à 22:59 UTCmonitoring

   We deployed a fix and are actively monitoring the issue.

3. 18 janvier 2024 à 00:42 UTCmonitoring

   We have deployed the fix to production.

4. 18 janvier 2024 à 01:43 UTCresolved

   This incident has been resolved.

1. 12 décembre 2023 à 12:31 UTCinvestigating

   We are experiencing degraded performance in Azure replication, archival, and indexing jobs. Rubrik's team is actively investigating the issue.

2. 12 décembre 2023 à 12:56 UTCinvestigating

   We are experiencing degraded performance in Azure replication, archival, and indexing jobs. Rubrik's team is actively investigating the issue. Symptoms: These jobs would be failed or stuck Incident Start Time: 12/12/2023 1 AM PST

3. 12 décembre 2023 à 17:32 UTCinvestigating

   Our engineering team continues to investigate the issue. We will provide an update soon.

4. 13 décembre 2023 à 11:19 UTCidentified

   The engineering team has identified a potential mitigation and is working to implement it.

5. 15 décembre 2023 à 08:19 UTCmonitoring

   The issue has been mitigated and services have been restored. We are continuously monitoring the services' health.

6. 16 décembre 2023 à 01:33 UTCresolved

   The incident has been resolved. We thank you for your patience while we worked on resolving the issue.