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Historique des pannes de Runrunit

47 Runrunit incidents · juin 2014 — official updates, affected components, duration and resolution details.

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Incident affecting access to the website

Début 1 septembre 2025 à 12:20 UTC 15m

IssuesIncident mineur

Composants affectés

Web Host

1 septembre 2025 à 12:20 UTCinvestigating
We are currently investigating this issue.
1 septembre 2025 à 12:35 UTCresolved
This incident has been resolved.

Servers Unstable

Début 3 février 2025 à 13:00 UTC 0m

Pending

4 février 2025 à 14:20 UTCresolved
Some of our servers are experiencing instability at this moment. The technical team is already investigating.

Incident affecting access to the website

Début 1 avril 2024 à 13:32 UTC 4h 55m

IssuesIncident mineur

Composants affectés

Web Host

1 avril 2024 à 13:32 UTCinvestigating
We are currently investigating this issue
1 avril 2024 à 18:27 UTCresolved
This incident has been resolved.

Incident affecting access to the website

Début 18 mars 2024 à 13:41 UTC 52m

IssuesIncident mineur

Composants affectés

Web Host

18 mars 2024 à 13:41 UTCinvestigating
We are currently investigating this issue.
18 mars 2024 à 14:34 UTCresolved
This incident has been resolved.

Webhook notifications

Début 6 septembre 2023 à 20:20 UTC 14h 47m

IssuesIncident mineur

Composants affectés

Website Live Updates and NotificationsAttachments (Upload/Download) and Reports

6 septembre 2023 à 20:20 UTCidentified
We're having trouble with webhook notifications. Reporting and real-time updates can be compromised. We are in contact with our infrastructure provider looking for alternatives.
7 septembre 2023 à 11:07 UTCresolved
This incident has been resolved.

Incident affecting access to the website

Début 20 juin 2023 à 12:33 UTC 1d 0h

IssuesIncident mineur

Composants affectés

Web Host

20 juin 2023 à 12:33 UTCinvestigating
We are currently investigating this issue
20 juin 2023 à 12:39 UTCidentified
The issue has been identified and fix is being implemented
20 juin 2023 à 14:15 UTCmonitoring
A fix has been implemented and we are monitoring the results
20 juin 2023 à 17:25 UTCmonitoring
We are continuing to monitor for any further issues.
21 juin 2023 à 12:39 UTCresolved
This incident has been resolved.

Incident affecting access to the website

Début 4 avril 2023 à 10:26 UTC 22m

Pending

Composants affectés

Web Host

4 avril 2023 à 10:26 UTCinvestigating
Investigating - Technical Team investigating
4 avril 2023 à 10:48 UTCinvestigating
We are continuing to investigate this issue.
4 avril 2023 à 10:48 UTCresolved
This incident has been resolved.

Incident affecting access tasks

Début 4 mai 2022 à 11:53 UTC 45m

IssuesIncident mineur

Composants affectés

Web Host

4 mai 2022 à 11:53 UTCinvestigating
Investigating - Technical Team investigating
4 mai 2022 à 12:38 UTCresolved
This incident has been resolved.

Website Live Updates and Notifications infrastructure has elevated error rate

Début 22 mars 2022 à 12:24 UTC 1h 0m

IssuesIncident mineur

Composants affectés

Website Live Updates and Notifications

22 mars 2022 à 12:24 UTCinvestigating
We are currently investigating this issue.
22 mars 2022 à 13:23 UTCresolved
This incident has been resolved.

Unstable Servers

Début 3 janvier 2022 à 19:17 UTC 1h 48m

IssuesIncident mineur

Composants affectés

Web Host

3 janvier 2022 à 19:17 UTCinvestigating
Investigating - Unstable Servers. Technical Team investigating
3 janvier 2022 à 21:05 UTCresolved
This incident has been resolved.

Unstable Servers

Début 16 novembre 2021 à 18:00 UTC 14m

IssuesIncident mineur

Composants affectés

Web Host

16 novembre 2021 à 18:00 UTCinvestigating
Investigating - Unstable Servers. Technical Team investigating
16 novembre 2021 à 18:07 UTCinvestigating
Our hosting provider, Google Cloud, is experiencing a routing outage. Google Cloud Status: https://status.cloud.google.com/
16 novembre 2021 à 18:14 UTCinvestigating
We are continuing to investigate this issue.
16 novembre 2021 à 18:14 UTCresolved
This incident has been resolved.

Unstable Servers

Début 9 novembre 2021 à 14:00 UTC 57m

IssuesIncident mineur

Composants affectés

Web Host

9 novembre 2021 à 14:00 UTCinvestigating
Investigating - Unstable servers. Technical team investigating.
9 novembre 2021 à 14:57 UTCresolved
This incident has been resolved.

Incident affecting Networking

Début 17 août 2021 à 18:02 UTC 1d 18h

IssuesIncident mineur

Composants affectés

Web Host

17 août 2021 à 18:02 UTCinvestigating
Investigating - Technical team investigating.
17 août 2021 à 18:02 UTCinvestigating
We are continuing to investigate this issue.
17 août 2021 à 21:36 UTCidentified
We are experiencing a slowdown caused by a problem in one of the components of our network infrastructure at Google. Google engineers are working on the solution to our network layer's slowness. The incident started around 13:50 (UTC -03:00). There was a performance improvement around 16:30 (UTC -03:00) but we are still below our normal performance.
18 août 2021 à 04:32 UTCmonitoring
During investigation we found that the problem appears to be caused by the internet service provider (ISP). Packet loss is happening on the way to our servers. The problem seems to be concentrated in VIVO users and other providers that make use of its infrastructure. Our metrics show that the network returned to normal levels around 21:00 (UTC -03:00).
19 août 2021 à 12:13 UTCresolved
This incident has been resolved.

DB maintenance

Début 17 août 2021 à 02:07 UTC 24m

MaintenanceOpération de maintenance

17 août 2021 à 02:07 UTCidentified
DB maintenance
17 août 2021 à 02:31 UTCresolved
This incident has been resolved.

Unstable Servers

Début 13 août 2021 à 19:33 UTC 20m

IssuesIncident mineur

Composants affectés

Web Host

13 août 2021 à 19:33 UTCinvestigating
Investigating - Unstable servers. Technical team investigating.
13 août 2021 à 19:53 UTCresolved
This incident has been resolved.

Unstable Servers

Début 22 juin 2021 à 18:19 UTC 25m

IssuesIncident mineur

Composants affectés

Web Host

22 juin 2021 à 18:19 UTCinvestigating
Investigating - Unstable servers. Technical team investigating.
22 juin 2021 à 18:43 UTCresolved
This incident has been resolved.

Unstable Servers

Début 27 mai 2021 à 17:47 UTC 3h 19m

IssuesIncident mineur

Composants affectés

Web Host

27 mai 2021 à 17:47 UTCinvestigating
Investigating - Unstable servers. Technical team investigating.
27 mai 2021 à 18:56 UTCinvestigating
We are continuing to investigate this issue.
27 mai 2021 à 21:06 UTCresolved
This incident has been resolved.

Unstable Servers

Début 20 mai 2021 à 15:31 UTC 5h 41m

OutageIncident majeur

Composants affectés

Web Host

20 mai 2021 à 15:31 UTCinvestigating
Investigating - Unstable servers. Technical team investigating.
20 mai 2021 à 15:44 UTCinvestigating
We are continuing to investigate this issue.
20 mai 2021 à 21:11 UTCresolved
This incident has been resolved.

Unstable Servers

Début 29 juin 2020 à 15:09 UTC 6h 7m

OutageIncident majeur

Composants affectés

Web Host

29 juin 2020 à 15:09 UTCinvestigating
Investigating - Unstable servers. Technical team investigating.
29 juin 2020 à 15:51 UTCinvestigating
We are continuing to investigate this issue. An internal problem with Google’s infrastructure is preventing access to our servers. Google status page (https://status.cloud.google.com/)
29 juin 2020 à 15:53 UTCinvestigating
We are continuing to investigate this issue.
29 juin 2020 à 21:00 UTCmonitoring
The Google infrastructure problem has been resolved and access to Runrun.it has been re-established. It is still expected a greater delay in reporting due to the large amount of requests
29 juin 2020 à 21:16 UTCresolved
This incident has been resolved.

Unstable Servers

Début 2 juin 2020 à 12:40 UTC 27m

IssuesIncident mineur

Composants affectés

Web Host

2 juin 2020 à 12:40 UTCinvestigating
Investigating - Unstable servers. Technical team investigating.
2 juin 2020 à 13:07 UTCresolved
This incident has been resolved.

Historique des pannes de Runrunit | Uptimus