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    Historique des pannes de Scrapbox

    11 Scrapbox incidents · avril 2021 — official updates, affected components, duration and resolution details.

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    File upload error

    Début 20 juin 2026 à 04:29 UTC · 2h 30m

    OutageIncident majeur
    Composants affectés
    Scrapbox Server
    1. 20 juin 2026 à 04:29 UTCinvestigating

      We are currently investigating this issue.

    2. 20 juin 2026 à 06:12 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 20 juin 2026 à 06:22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 20 juin 2026 à 06:59 UTCresolved

      This incident has been resolved.

    Server response speeds are slowing down.

    Début 25 septembre 2024 à 05:00 UTC · 4h 21m

    IssuesIncident mineur
    Composants affectés
    Scrapbox Server
    1. 25 septembre 2024 à 05:58 UTCinvestigating

      We are currently investigating this issue.

    2. 25 septembre 2024 à 07:47 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 25 septembre 2024 à 09:22 UTCresolved

      This incident has been resolved.

    Server error

    Début 23 août 2024 à 01:40 UTC · 2h 26m

    OutageIncident majeur
    Composants affectés
    Scrapbox Server
    1. 23 août 2024 à 02:08 UTCinvestigating

      We are currently investigating this issue.

    2. 23 août 2024 à 02:24 UTCinvestigating

      We are continuing to investigate this issue.

    3. 23 août 2024 à 02:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 23 août 2024 à 04:06 UTCresolved

      This incident has been resolved.

    DB error

    Début 22 juillet 2024 à 09:06 UTC · 40m

    IssuesIncident mineur
    1. 22 juillet 2024 à 09:16 UTCinvestigating

      We are currently investigating this issue.

    2. 22 juillet 2024 à 09:27 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 22 juillet 2024 à 09:46 UTCresolved

      This incident has been resolved.

    DB connection error

    Début 20 mai 2024 à 04:33 UTC · 1h 12m

    IssuesIncident mineur
    Composants affectés
    Scrapbox Server
    1. 20 mai 2024 à 04:33 UTCinvestigating

      We are currently investigating this issue.

    2. 20 mai 2024 à 04:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 mai 2024 à 05:45 UTCresolved

      This incident has been resolved.

    Temporarily inaccessible

    Début 7 novembre 2023 à 14:48 UTC · 1h 47m

    OutageIncident majeur
    Composants affectés
    Scrapbox Server
    1. 7 novembre 2023 à 14:48 UTCinvestigating

      We are currently investigating this issue.

    2. 7 novembre 2023 à 15:30 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 7 novembre 2023 à 15:39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 7 novembre 2023 à 16:35 UTCresolved

      This incident has been resolved.

    5. 7 novembre 2023 à 20:45 UTCpostmortem

      Scrapbox was inaccessible for an hour. We apologize for the inconvenience. ## What happend * In September, we changed our company credit card * In November, domain payment failed * Due to incorrect settings, payment failures were not properly notified to the developer ## Remediation plan * Fix payment notification settings * If the payment interval is long, such as for a domain, register the schedule in the calendar

    DB settings failed

    Début 6 mars 2022 à 07:17 UTC · 1h 24m

    OutageIncident critique
    Composants affectés
    Scrapbox Server
    1. 6 mars 2022 à 07:17 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 6 mars 2022 à 07:56 UTCidentified

      DB configuration has been modified and is being deployed.

    3. 6 mars 2022 à 08:17 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 6 mars 2022 à 08:41 UTCresolved

      This incident has been resolved.

    5. 6 mars 2022 à 08:59 UTCpostmortem

      Scrapbox was inaccessible for an hour. We apologize for the inconvenience. ## What happened We deployed two at the same time. * Code for new features * DB index creation code for use in new features A large number of processes requiring a non-existent DB index were running, and the DB hung up. ## Remediation plan Deploy the code that creates the DB index first. Then deploy the new functionality.

    Server infrastructure down

    Début 24 février 2022 à 16:34 UTC · 36m

    OutageIncident majeur
    Composants affectés
    Scrapbox ServerHeroku
    1. 24 février 2022 à 17:02 UTCidentified

      The US/EU region of heroku, which we use as our infrastructure, is down. https://status.heroku.com/incidents/2402

    2. 24 février 2022 à 17:15 UTCresolved

      Heroku's routing has been recovered. https://status.heroku.com/incidents/2402

    client js build error

    Début 28 mai 2021 à 03:11 UTC · 0m

    OutageIncident majeur
    Composants affectés
    Scrapbox Server
    1. 28 mai 2021 à 03:11 UTCresolved

      This incident has been resolved.

    DB query error

    Début 28 avril 2021 à 04:00 UTC · 33m

    OutageIncident majeur
    Composants affectés
    Scrapbox Server
    1. 28 avril 2021 à 04:00 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 28 avril 2021 à 04:00 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 28 avril 2021 à 04:22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 28 avril 2021 à 04:34 UTCresolved

      This incident has been resolved.

    Search response is getting slower.

    Début 18 avril 2021 à 17:10 UTC · 1d 8h

    IssuesIncident mineur
    Composants affectés
    Scrapbox Server
    1. 20 avril 2021 à 00:38 UTCinvestigating

      We are currently investigating this issue.

    2. 20 avril 2021 à 00:49 UTCmonitoring

      Added search instance and we are monitoring result.

    3. 20 avril 2021 à 01:20 UTCresolved

      This incident has been resolved.