Historique des pannes de Sectigo

1. 26 octobre 2026 à 21:09 UTCresolved

   Octobre 26, 2026 6:44PM UTC Investigation - Sectigo Certificate Manager (SCM) issue: Nous enquêtons actuellement sur les performances dégradées affectant cert-manager.com, où certains utilisateurs peuvent éprouver des erreurs de connexion au serveur perdu. Notre équipe enquête activement sur le problème. Nous fournirons d'autres mises à jour à mesure que de plus amples renseignements seront disponibles. 26 octobre, 2026 7:42PM UTC Monitoring - Sectigo Certificate Manager (SCM) issue: Nous avons identifié et corrigé le problème causant des performances dégradées sur cert-manager.com. Le service est maintenant entièrement restauré. Nous continuerons de surveiller la plateforme pour nous assurer qu'elle demeure stable et pleinement opérationnelle. Nous apprécions votre patience et nous excusons pour tout inconvénient que cela pourrait avoir causé. Merci de votre compréhension. 26 octobre, 2026 9:09 UTC Résolvé - Le problème causant des performances dégradées sur cert-manager.com a été résolu. Nous continuons de surveiller le service pour assurer la stabilité. Nous nous excusons pour le désagrément et vous remercions de votre patience.

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1. 6 octobre 2026 à 21:02 UTCresolved

   6 octobre, 2026 8:40PM UTC Enquête - Nous enquêtons actuellement sur une question ayant une incidence sur la délivrance d'un certificat comportant des retards. Certains clients peuvent subir des retards ou des échecs lorsqu'ils tentent de délivrer des certificats. Nos équipes d'ingénierie sont activement engagées et travaillent à identifier la cause fondamentale et à mettre en œuvre une résolution. Services touchés : Plateforme d'émission de certificat Prochaine mise à jour : Nous fournirons une mise à jour dans les 30 minutes ou plus tôt lorsque d'autres informations seront disponibles. Veuillez contacter le support pour plus d'aide. 6 octobre 2026 8:49PM UTC Identifiés - Nous avons identifié la cause profonde de la délivrance du certificat en raison des retards. Nos équipes d'ingénieurs travaillent activement à la mise en œuvre d'un correctif. Les clients peuvent continuer à subir des retards ou des défaillances intermittentes au cours de la délivrance du certificat pendant que la remise en état est en cours. Prochaine mise à jour: Nous fournirons une autre mise à jour dès que plus d'informations seront disponibles. Veuillez contacter le support pour plus de détails. Le 6 octobre 2026 8:52PM UTC Surveillance - Un correctif a été mis en place pour les retards de délivrance des certificats. Les services reviennent à une exploitation normale et nous surveillons actuellement la performance du système. Prochaine mise à jour : Nous continuerons de surveiller et de fournir une mise à jour une fois que le problème sera complètement résolu. 6 octobre, 2026 9:02 UTC Résolue - Le problème a été résolu.

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1. 2 octobre 2026 à 21:43 UTCresolved

   Le 2 octobre 2026 3:22PM UTC Enquête - Nous vivons actuellement une interruption de service intermittente affectant certaines parties de nos services sectigo. Notre équipe d'ingénieurs étudie activement la question et travaille à restaurer la fonctionnalité complète le plus rapidement possible. Nous comprenons l'impact que cela peut avoir sur vos opérations et apprécions votre patience pendant que nous travaillons à une résolution. Nous fournirons d'autres mises à jour dès que de plus amples renseignements seront disponibles. Merci de votre compréhension. 2 octobre, 2026 16:16 Surveillance UTC - Mise à jour : Service rétabli L'interruption de service intermittente affectant nos services semble être résolue. Notre équipe a mis en place des mesures correctives et les services fonctionnent normalement. Nous continuons de surveiller de près l'environnement pour assurer la stabilité et nous fournirons des mises à jour supplémentaires si nécessaire. Merci de votre patience et de votre compréhension. 2 octobre 2026 9:43 UTC Résolue - Le problème a été résolu.

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1. 12 août 2026 à 03:46 UTCresolved

   August 12, 2026 3:08AM UTC Investigating - Sectigo is currently experiencing an issue with SAS (Sectigo Authentication Services). Our backend team is actively investigating the incident. As a result, some customers may experience issues logging in to SCM (Sectigo Certificate Manager) or SPP using SAS authentication. Standard username/password logins and IdP (Identity Provider) logins are not affected and continue to operate normally. We are working to resolve the issue as quickly as possible and will provide updates as soon as more information becomes available. For additional information or assistance, please contact Sectigo Support. August 12, 2026 3:46AM UTC Resolved - We have identified and resolved the issue affecting SAS (Sectigo Authentication Services). Customers should now be able to log in to SCM (Sectigo Certificate Manager) and SPP using SAS authentication as expected. Standard username/password logins and IdP (Identity Provider) logins were not affected during this incident. Our teams will continue to closely monitor the service to ensure continued stability. If you experience any further issues, please contact Sectigo Support for assistance.

1. 19 juillet 2026 à 03:47 UTCresolved

   Le 9 juillet, 2026 6:26 UTC programmé - Certificat Sectigo Issuing Platform Horaire de maintenance samedi, 18 juillet, 2026; 23:00 UTC. Certificat Sectigo Issuing Platform Horaire de maintenance: • améliorations à la fiabilité des systèmes Nous prévoyons que notre plate-forme de délivrance de certificats sera indisponible jusqu'à 3 heures pendant que nous effectuerons ces améliorations au système. Si vous avez besoin d'informations supplémentaires sur cet événement de maintenance programmé, veuillez contacter votre ressource d'assistance Sectigo. 18 juillet, 2026 11h00 UTC Active - L'entretien programmé commence. 19 juillet 2026 1:57AM UTC Active - Mise à jour de l'état – Extension de maintenance programmée Mise à jour : La maintenance programmée de la plate-forme d'émission du certificat Sectigo prend plus de temps que prévu. Pour permettre à nos équipes de terminer le travail et d'effectuer des vérifications de validation finales, nous prolongeons la fenêtre de maintenance de 1 heure supplémentaire. Horaire mis à jour : 18 juillet 2026, 23:00 UTC – 19 juillet 2026, 3:00 UTC Les composantes et les services touchés demeurent inchangés. Nous nous excusons pour tout désagrément et apprécions votre patience alors que nous complétons ces améliorations de fiabilité du système. D'autres mises à jour seront fournies dès qu'elles seront disponibles. 19 juillet, 2026 2:53AM UTC Active - Mise à jour de l'état – Maintenance prolongée La fenêtre d'entretien a été prolongée d'une heure de plus puisque nos équipes continuent d'effectuer des activités de validation après maintenance. État actuel : -Nous sommes hors du mode panne. - Les services publics de délivrance de certificats ont été rétablis. -Certains services peuvent encore être indisponibles par intermittence pendant les activités de validation et de récupération finales. Horaire mis à jour : 18 juillet 2026, 23:00 UTC – 19 juillet 2026, 4:00 UTC Nous apprécions votre patience et fournirons d'autres mises à jour au fur et à mesure que des services supplémentaires seront rétablis. 19 juillet 2026 3:45AM UTC Active - Maintenance complète La maintenance planifiée a été effectuée avec succès. Tous les services ont été entièrement restaurés et fonctionnent normalement. Merci de votre patience pendant cette fenêtre de maintenance. 19 juillet 2026 3:47H UTC Terminé - L'entretien prévu est terminé.

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1. 17 juin 2026 à 10:00 UTCresolved

   May 18, 2026 2:57PM UTC Scheduled - Sectigo has scheduled the replacement of its Timestamp certificate on June 17, 2026, at 09:00 UTC, with an expected duration of about 60 minutes. During this maintenance, Sectigo will also migrate its timestamp services to a new CA Hierarchy, utilizing our newly established single-purpose timestamping Root CA. No outages are expected. As the new hierarchy has been cross-signed by our longstanding UserTrust Root CA, we do not anticipate any adverse effects. Affected services: http://timestamp.sectigo.com http://timestamp.entrust.net June 17, 2026 9:00AM UTC Active - Scheduled maintenance is starting. June 17, 2026 10:00AM UTC Completed - Scheduled maintenance is complete.

1. 16 juin 2026 à 14:08 UTCresolved

   June 11, 2026 6:28PM UTC Investigating - We are currently investigating an issue impacting certificate issuance involving Delays. Some customers may experience delays or failures when attempting to issue certificates. Our engineering teams are actively engaged and working to identify the root cause and implement a resolution. Affected Services: Certificate Issuance Platform Next Update: We will provide an update within 30 minutes or sooner as more information becomes available. Please contact Support for further assistance. June 11, 2026 7:11PM UTC Identified - We have identified the root cause of the certificate issuance issue impacting delays. Our engineering teams are actively working on implementing a fix. Customers may continue to experience delays or intermittent failures during certificate issuance while remediation is in progress. Next Update: We will provide another update as soon more information becomes available. Please contact Support for further details. June 11, 2026 7:19PM UTC Monitoring - A fix has been implemented for the certificate delays of issuance. Services are returning to normal operation, and we are currently monitoring system performance. Next Update: We will continue to monitor and provide an update once the issue is fully resolved. June 16, 2026 2:08PM UTC Resolved - Issue is resolved.

1. 14 juin 2026 à 01:00 UTCresolved

   June 4, 2026 10:06PM UTC Scheduled - Sectigo Certificate Issuing Platform Scheduled Maintenance Saturday, June 13, 2026; 23:00 UTC. Sectigo Certificate Issuing Platform Scheduled Maintenance: • Minor fixes • Minor improvements We anticipate that our certificate issuing platform will be unavailable for up to 2 hours while we add this additional functionality to the system. Please contact your Sectigo support resource if you require additional information about this scheduled maintenance event. June 13, 2026 11:00PM UTC Active - Scheduled maintenance is starting. June 14, 2026 1:00AM UTC Completed - Scheduled maintenance is complete.

1. 9 juin 2026 à 18:45 UTCresolved

   June 8, 2026 6:04PM UTC Investigating - We are currently investigating an issue impacting certificate issuance involving Delays. Some customers may experience delays or failures when attempting to issue certificates. Our engineering teams are actively engaged and working to identify the root cause and implement a resolution. Affected Services: Certificate Issuance Platform Next Update: We will provide an update within 30 minutes or sooner as more information becomes available. Please contact Support for further assistance. June 8, 2026 6:41PM UTC Identified - We have identified the root cause of the certificate issuance issue impacting delays. Our engineering teams are actively working on implementing a fix. Customers may continue to experience delays or intermittent failures during certificate issuance while remediation is in progress. Next Update: We will provide another update as soon more information becomes available. Please contact Support for further details. June 8, 2026 6:52PM UTC Monitoring - Summary: A fix has been implemented for the certificate delays of issuance. Services are returning to normal operation, and we are currently monitoring system performance. Next Update: We will continue to monitor and provide an update once the issue is fully resolved. June 9, 2026 6:45PM UTC Resolved - Issue is resolved.

1. 6 juin 2026 à 21:00 UTCresolved

   April 28, 2026 6:20PM UTC Scheduled - As part of a long-term project to provide infrastructure that will continue to scale with growing demand, Sectigo will perform a datacenter switchover - Date: Saturday June 6th, 2026 - Start Time: 9:00am UTC (5:00 AM ET/2:00 AM PT) - End Time: 9:00 PM UTC (5:00 PM ET/2:00 PM PT) - Duration: Up to 12 hours This switchover is estimated to run approximately twelve hours, during which time some Sectigo services will be - Unavailable Services: - SCM user interface, - Sectigo’s partner ordering APIs - Issuance of new certificates. CRL and OCSP will not be affected by this maintenance. We expect all services to resume normal operation immediately after the switchover. June 6, 2026 9:00AM UTC Active - Scheduled maintenance is starting. June 6, 2026 9:00PM UTC Completed - Scheduled maintenance is complete.

1. 31 mai 2026 à 01:00 UTCresolved

   May 21, 2026 9:02PM UTC Scheduled - Sectigo Certificate Issuing Platform Scheduled Maintenance Saturday, May 30, 2026; 23:00 UTC. Sectigo Certificate Issuing Platform Scheduled Maintenance: • Redesign of the Document Upload Page • SASP Sectigo Logo/Color Rebrand • Minor fixes • Minor improvements We anticipate that our certificate issuing platform will be unavailable for up to 2 hours while we add this additional functionality to the system. Please contact your Sectigo support resource if you require additional information about this scheduled maintenance event. May 30, 2026 11:00PM UTC Active - Scheduled maintenance is starting. May 31, 2026 1:00AM UTC Completed - Scheduled maintenance is complete.

1. 23 mai 2026 à 13:00 UTCresolved

   May 15, 2026 6:49PM UTC Scheduled - The SCM 26.5 release includes the following enhancements and fixes: - SCM now supports the DNS TXT Record with the Persistent Value DCV method. (SCM-13418) - Enrollment for VMC/CMC certificates has been refined; CSRs are no longer required, and the final logo can be downloaded if validation modifies it. (SCM-14111) - ACL management has been enhanced to show all applicable ACLs at each level. (SCM-9240) - ACLs can now be disabled without being deleted to help with troubleshooting access issues. (SCM-812) - New REST API resource to manage ACLs. (SCM-11054) - Improved SSL/Mark certificate enrollment wizard to show additional domain licensing information. (SCM-14160) - Certificate expiry notifications can now target a specific certificate profile for all certificate types. (SCM-14058) - Improved filtering on Azure accounts in the UI and REST API. (SCM-14237) - Improved SSL certificate REST API list/detail responses and added a new expiresIn filter. (SCM-14213) - The TTL value of DNS records can now be configured per DNS Connector. (SCM-14218) - When renewing or replacing an SSL certificate via REST API, domains included in a CSR were not sanitized in the same way as in the original request. This could result in domain mismatches being detected incorrectly. (SCM-14047) - Improved handling of the Allowed Key Types attribute on MS CA certificate profiles. All lengths shorter than the minimum key size in the ADCS template are removed. (SCM-13866) - Details about HTTP/DNS entry names needed for VMC/CMC domain validation incorrectly showed the Sectigo domains instead of the issuing CA. (SCM-14114) - Improved handling of long username/password and SSH key passphrases. The maximum supported value is now 256 characters. (SCM-14198) - The label indicating that a domain's DCV was automated via DNS Connector was not displaying correctly. (SCM-14358) - Custom fields did not appear/disappear properly on enrollment forms when they were added/removed within SCM. (SCM-14251) - Dashboard cards for certificate types were shown even when the customer and/or admin had no access to them. (SCM-14039) May 23, 2026 11:02AM UTC Active - Maintenance is starting. May 23, 2026 1:00PM UTC Completed - Maintenance is complete.

1. 23 mai 2026 à 11:02 UTCresolved

   May 15, 2026 6:47PM UTC Scheduled - The SCM 26.5 release includes the following enhancements and fixes: - SCM now supports the DNS TXT Record with the Persistent Value DCV method. (SCM-13418) - Enrollment for VMC/CMC certificates has been refined; CSRs are no longer required, and the final logo can be downloaded if validation modifies it. (SCM-14111) - ACL management has been enhanced to show all applicable ACLs at each level. (SCM-9240) - ACLs can now be disabled without being deleted to help with troubleshooting access issues. (SCM-812) - New REST API resource to manage ACLs. (SCM-11054) - Improved SSL/Mark certificate enrollment wizard to show additional domain licensing information. (SCM-14160) - Certificate expiry notifications can now target a specific certificate profile for all certificate types. (SCM-14058) - Improved filtering on Azure accounts in the UI and REST API. (SCM-14237) - Improved SSL certificate REST API list/detail responses and added a new expiresIn filter. (SCM-14213) - The TTL value of DNS records can now be configured per DNS Connector. (SCM-14218) - When renewing or replacing an SSL certificate via REST API, domains included in a CSR were not sanitized in the same way as in the original request. This could result in domain mismatches being detected incorrectly. (SCM-14047) - Improved handling of the Allowed Key Types attribute on MS CA certificate profiles. All lengths shorter than the minimum key size in the ADCS template are removed. (SCM-13866) - Details about HTTP/DNS entry names needed for VMC/CMC domain validation incorrectly showed the Sectigo domains instead of the issuing CA. (SCM-14114) - Improved handling of long username/password and SSH key passphrases. The maximum supported value is now 256 characters. (SCM-14198) - The label indicating that a domain's DCV was automated via DNS Connector was not displaying correctly. (SCM-14358) - Custom fields did not appear/disappear properly on enrollment forms when they were added/removed within SCM. (SCM-14251) - Dashboard cards for certificate types were shown even when the customer and/or admin had no access to them. (SCM-14039) May 23, 2026 9:00AM UTC Active - Maintenance is starting. May 23, 2026 11:02AM UTC Completed - Maintenance is complete.