Historique des pannes de Sf Fire Credit Union

1. 18 juillet 2026 à 00:31 UTCinvestigating

   Les services bancaires en ligne et mobiles sont actuellement indisponibles. Nous travaillons activement à résoudre le problème et partagerons les mises à jour dès que possible. Nous nous excusons pour tout désagrément.

2. 18 juillet 2026 à 00:42 UTCidentified

   Les services bancaires en ligne et mobiles sont maintenant disponibles. Toutefois, Zelle®, Bill Pay et Card Management demeurent indisponibles. Notre équipe travaille activement à résoudre le problème le plus rapidement possible. Nous nous excusons des inconvénients et fournirons des mises à jour à mesure que de plus amples renseignements seront disponibles.

3. 18 juillet 2026 à 01:51 UTCresolved

   Les problèmes touchant les services bancaires en ligne et mobiles ont été résolus. Des services tels que Zelle®, Bill Pay et Card Management sont maintenant disponibles. Nous nous excusons sincèrement pour le désagrément et apprécions votre patience tout en travaillant à résoudre la question. Merci de votre compréhension.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 29 juin 2026 à 22:47 UTCidentified

   Due to a power outage, our Main Branch located at 3201 California St., will be temporarily closed. We expect the branch to re-open and resume normal operations on June 30th, 2026. We apologize for any inconvenience this may cause. Please visit our website or online banking for alternate locations.

2. 30 juin 2026 à 01:14 UTCresolved

   The temporary closure of our Main Branch has been resolved. The branch will reopen and resume normal business hours on Tuesday, June 30th. Thank you for your patience.

1. 6 mai 2026 à 00:18 UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

2. 6 mai 2026 à 01:30 UTCresolved

   We’re happy to report that the issue affecting online and mobile banking has been resolved. We will continue to closely monitor systems to ensure services remain stable. If you experience any additional issues, please don’t hesitate to contact us. Thank you for your patience and understanding.

1. 5 mai 2026 à 14:29 UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

2. 5 mai 2026 à 17:13 UTCidentified

   We’ve identified the issue impacting online banking and are actively working to resolve it as quickly as possible. We’ll continue to provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.

3. 5 mai 2026 à 18:01 UTCresolved

   We’re pleased to share that the issue impacting online and mobile banking has been resolved. We are actively monitoring performance to ensure continued stability. If you experience any further issues, please don’t hesitate to reach out. Thank you for your patience.

1. 23 janvier 2026 à 16:04 UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

2. 23 janvier 2026 à 16:14 UTCresolved

   This incident has been resolved. We appreciate your patience.

1. 22 octobre 2025 à 21:08 UTCinvestigating

   We’re currently experiencing service disruptions affecting debit and credit cards, mobile deposit, Zelle®, and shared branch transactions. Our teams are working to restore full service as quickly as possible. We will provide updates to this alert as we receive them and apologize for the inconvenience.

2. 23 octobre 2025 à 00:31 UTCresolved

   The service disruptions affecting debit and credit cards, mobile deposit, Zelle®, and shared branch transactions have been resolved. We appreciate your patience.

1. 20 octobre 2025 à 17:48 UTCidentified

   We are currently experiencing issues due to an Amazon Web Services (AWS) disruption. Some of our systems including phone, chat, Phoenix, and online/mobile banking, are being impacted by the outage. The wires feature will be temporarily unavailable until the issue is resolved. Thank you for your patience.

2. 20 octobre 2025 à 23:39 UTCresolved

   This issue has been resolved. Online and mobile banking are now available, and the wires feature has been restored. We appreciate your patience.

1. 8 octobre 2025 à 19:27 UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

2. 8 octobre 2025 à 20:26 UTCinvestigating

   We are continuing to investigate this issue. Thank you for your patience.

3. 8 octobre 2025 à 21:23 UTCmonitoring

   A fix has been implemented for this issue, and we are continuing to monitor to ensure it is fully resolved. Thank you for your patience.

4. 8 octobre 2025 à 22:46 UTCresolved

   This incident has been resolved. Thank you for your patience.

1. 8 octobre 2025 à 17:13 UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

2. 8 octobre 2025 à 17:43 UTCresolved

   This incident has been resolved.

1. 12 septembre 2025 à 02:14 UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience.

2. 12 septembre 2025 à 02:18 UTCinvestigating

   We are continuing to investigate this issue.

3. 12 septembre 2025 à 02:36 UTCresolved

   This issue has been resolved. Thank you for your patience.

1. 10 septembre 2025 à 19:47 UTCinvestigating

   Statements and check images are currently unavailable. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience.

2. 10 septembre 2025 à 21:41 UTCresolved

   This incident has been resolved.

1. 28 août 2025 à 17:48 UTCinvestigating

   We are currently experiencing an issue with Online & Mobile Banking logins. Two-factor authentication and one-time passcodes are not being delivered, which may prevent some members from logging in. Members using biometric login or those not prompted for a passcode should not be affected. Our team is actively working to resolve this as quickly as possible. We apologize for any inconvenience this may cause. If you need immediate assistance, please contact us via Live Chat or call us at 415-678-4800.

2. 28 août 2025 à 21:17 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 28 août 2025 à 21:25 UTCresolved

   This incident has been resolved.

1. 13 juin 2025 à 22:42 UTCinvestigating

   Due to a plumbing issue, our Stonestown Branch will be temporarily closed. We expect the branch to re-open and resume normal operations on Tuesday, June 17th. We apologize for any inconvenience this may cause. Please visit our website, sffirecu.org for alternate locations and for updates.

2. 13 juin 2025 à 22:46 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 13 juin 2025 à 22:46 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 13 juin 2025 à 23:05 UTCmonitoring

   The Stonestown Branch will also be closed on Saturday, June 14th. We apologize for any inconvenience this may cause.

5. 16 juin 2025 à 15:35 UTCmonitoring

   The branch closure has been extended and will remain closed today, Monday, June 16th. We anticipate reopening tomorrow, Tuesday, June 17th, and will share further updates by the end of the day.

6. 16 juin 2025 à 23:51 UTCmonitoring

   The branch closure has been extended and will remain closed tomorrow, Tuesday, June 17th. We apologize for the continued inconvenience and will provide another update as soon as we have more information.

7. 20 juin 2025 à 18:52 UTCresolved

   We’re pleased to share that the branch has reopened and has resumed normal operations. Thank you for your patience and understanding during the closure.

1. 12 juin 2025 à 19:42 UTCinvestigating

   We're currently experiencing an issue with Mobile Deposit and are working to resolve it as quickly as possible. We apologize for the inconvenience and thank you for your patience.

2. 12 juin 2025 à 20:21 UTCresolved

   The Mobile Deposit issue has been resolved. We appreciate your patience.

1. 10 mars 2025 à 20:51 UTCinvestigating

   We are currently experiencing issues with opening new accounts in online and mobile banking. We apologize for the inconvenience and appreciate your patience.

2. 11 mars 2025 à 00:35 UTCresolved

   This incident has been resolved.

1. 10 mars 2025 à 20:39 UTCinvestigating

   The Card Management services in online and mobile banking are temporarily unavailable. We apologize for the inconvenience and appreciate your patience.

2. 10 mars 2025 à 20:52 UTCinvestigating

   We are continuing to investigate this issue.

3. 11 mars 2025 à 00:35 UTCresolved

   This incident has been resolved.

1. 21 février 2025 à 18:27 UTCinvestigating

   Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.

2. 21 février 2025 à 19:46 UTCresolved

   This incident has been resolved.

1. 22 novembre 2024 à 18:27 UTCinvestigating

   The Card Management services such as travel notices, updating PIN, & temporarily blocking/unblocking a card, are temporarily unavailable. We appreciate your patience as we work to resolve this matter.

2. 23 novembre 2024 à 00:47 UTCinvestigating

   We are continuing to investigate this issue.

3. 23 novembre 2024 à 00:48 UTCresolved

   This incident has been resolved.

1. 13 septembre 2024 à 02:58 UTCinvestigating

   Online & Mobile Banking is temporarily unavailable. We apologize for any inconvenience this may cause.

2. 13 septembre 2024 à 05:26 UTCresolved

   Online & Mobile Banking is now available. We apologize for any inconvenience and thank you for your patience.

1. 30 mai 2024 à 18:26 UTCinvestigating

   We are currently investigating an issue with our Card Management feature in Online & Mobile Banking. We apologize for any inconvenience and we are working to restore services as soon as possible.

2. 30 mai 2024 à 23:14 UTCresolved

   This incident has been resolved.