Orders Grid - Unable to load orders
IssuesIncident mineur
Composants affectés
ShipStation
- investigating
We are currently investigating this issue.
- resolved
This incident has been resolved.
59 Shipstation incidents · mai 2025 — official updates, affected components, duration and resolution details.
We are currently investigating this issue.
This incident has been resolved.
ShipStation is aware of the technical issues impacting the ShipStation Platform. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!
This incident has been resolved.
Effective August 14, 2026: Royal Mail from ShipStation is temporarily suspended for shipments from the UK to Europe. In the meantime, other European carriers remain available for your UK shipments at this time.
ShipStation is currently experiencing performance issues due to an ongoing Canada Post outage. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience. You can follow the Canada Post status page here: Visit the Canada Post Status Page
Thank you for your patience while our integrators worked to resolve your issues. Please refresh your browser to reflect the changes made. Thank you for your patience and understanding.
Nous sommes au courant d'un problème avec l'option duplicata pour les envois multi-emballages et travaillons sur un correctif.
Cet incident a été résolu.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
ShipStation Engineers sont au courant des enjeux techniques impactant les étiquettes internationales Timbres d'être créé. Nous travaillons activement à résoudre ce problème et fournirons des mises à jour au fur et à mesure qu'elles seront disponibles. Merci de votre patience!
Un correctif a été mis en place et nous suivons les résultats.
Cet incident a été résolu.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
À compter du 1er juillet, l'Union européenne a introduit un nouveau droit de douane forfaitaire de 3 euros par code SH pour les articles d'une valeur inférieure à 150 euros, en plus de la TVA à l'importation. En savoir plus ici . GlobalPost: En raison de la nouvelle réglementation de l'UE, l'Allemagne n'accepte plus les expéditions IOSS DDU d'une valeur inférieure à 150 €, et la France ne les acceptera que fin juillet. Pour éviter les retours automatiques, les retards douaniers ou les frais supplémentaires, nous vous recommandons vivement d'utiliser nos services DDP, y compris GlobalPost Plus ou GlobalPost Plus Droits et taxes inclus. Voir détails ici . Postes Canada : En vigueur le 3 juillet 2026, Canada La poste suspend temporairement l'acceptation des colis pour certaines destinations de l'Union européenne en raison des nouvelles exigences douanières de l'UE pour les expéditions de faible valeur. Voir détails ici .
Traduit automatiquement depuis la mise à jour officielle de l'incident.
Nous sommes conscients de l'erreur suivante lors de la tentative de charger ShipStation et travaillons sur une correction. La demande a échoué avec le code d'état 504. Url était /vendeur/fournisseur d'étiquettes
Cet incident a été résolu.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
Nous sommes conscients d'un problème avec la création d'étiquettes utilisant Australia Post de ShipStation et nous enquêtons activement. Entre-temps, nous recommandons d'utiliser d'autres transporteurs ShipStation pour continuer à expédier des colis.
Ce problème a maintenant été résolu et les étiquettes peuvent maintenant être créées à nouveau lors de l'utilisation de Australia Post de ShipStation.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
ShipStation Engineers are aware of the technical issues impacting UPS label creation. We are actively working to resolve this issue and will provide updates as they become available to us. Thank you for your patience!
This incident has been resolved.
ShipStation identified an issue that affected some merchants' ability to log in. Our engineers are currently investigating the issue.
A fix has been implemented and we are monitoring the results.
Earlier today, ShipStation identified an issue affecting some merchants' ability to log in. Our engineers have confirmed this issue should now be resolved.
ShipStation is currently experiencing performance issues due to an ongoing Shopify outage. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience. You can follow the Shopify status page here: Visit the Shopify Status Page
This incident has been resolved.
ShipStation is aware of the technical issues impacting logins. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!
A fix has been implemented and we are monitoring the results.
After monitoring the fix regarding ShipStation logins we have not seen any new instances of the issue and are happy to announce this has been resolved.
Effective May 26, 2026, GlobalPost’s Southern California (LAX/Cypress, CA) processing hub has resumed operations. All pickups and drop-offs in the LAX area will proceed as expected as of this day.
We are currently monitoring an Amazon Web Services (AWS) outage that may be affecting store connectivity for ShipStation merchants. Our team is monitoring the situation closely and will provide updates as new information becomes available.
Amazon's AWS performance issue has been resolved and store connectivity functions should be fully operational for ShipStation merchants.
We are currently releasing a fix for a store import error Invalid object name 'OPENJSON'. affecting for multiple selling channels. ETA: 30 minutes
The fix has been released for most stores. You may need to manually refresh your store in the top right
The fix has been fully released. You may need to manually refresh your store in the top right
This incident has been resolved.
ShipStation is aware of latency and address validation issues on our platform. We are actively working to resolve this issue and will provide updates as they become available. Thank you for your patience.
We are continuing to work on a fix for this issue.
This incident has been resolved
We are investigating reports of some merchants seeing their Orders page stuck in loading state. Our engineering team is working to restore full functionality
This incident has been resolved.
We are currently investigating an issue preventing some users from generating Canada Post by ShipStation labels. Our team is working to resolve this as quickly as possible.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
This incident has been resolved.