Historique des pannes de Smart Recruiters

1. 21 juillet 2026 à 22:18 UTCinvestigating

   Nous enquêtons actuellement sur une question touchant le rendement. Plusieurs pages (page Personnes, page Emploi, Communautés) peuvent rencontrer une erreur telle qu'elle se charge. Merci de votre patience pendant que nous examinons ceci. Datacenter: [DCEU: SmartRecruiters] Produit: [Page des gens, Page d'emploi, Communautés]

2. 21 juillet 2026 à 22:57 UTCidentified

   Nous avons identifié un problème ayant une incidence sur diverses pages du chargement qui affecte certains utilisateurs. Nous travaillons actuellement à résoudre ce problème et vous tenir à jour. Nous apprécions votre patience! Datacenter: [DCEU: SmartRecruiters] Produit: [Page des gens, Page d'emploi, Communautés]

3. 21 juillet 2026 à 23:31 UTCmonitoring

   Notre équipe a identifié le problème qui cause des erreurs sur les pages et a mis en place une correction. Nous surveillons maintenant les résultats pour tout autre problème de rendement. [DCEU: SmartRecruiters] Prod: [Page des gens, Page d'emploi, Communautés]

4. 21 juillet 2026 à 23:42 UTCresolved

   Le problème de performance touchant SmartRecruiters a été résolu! Vous pouvez reprendre l'utilisation de la plateforme normalement. Bonne location ! [DCEU: SmartRecruiters] Prod: [Page des gens, Page d'emploi, Communautés]

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 22 juin 2026 à 09:16 UTCinvestigating

   We identified an issue with Job postings. Publishing is processed for quite a few seconds, then shows it is completed, but Jobs aren't actually published Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 12.15 CET

2. 22 juin 2026 à 10:15 UTCidentified

   We identified an issue with Job postings. Engineering Team is currently working on a fix. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 1.15 CET

3. 22 juin 2026 à 11:24 UTCmonitoring

   Jobs can be published again. We are monitoring. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 2.15 CET

4. 22 juin 2026 à 12:37 UTCresolved

   The incident has been resolved. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting]

1. 6 mai 2026 à 19:19 UTCinvestigating

   We have identified a performance issue affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience! Datacentre: [DCEU: SmartRecruiters] Prod: [People page][Candidates][Hireloop]

2. 6 mai 2026 à 19:20 UTCinvestigating

   We are continuing to investigate this issue.

3. 6 mai 2026 à 19:54 UTCinvestigating

   We have identified the issue affecting some users' access to Candidate information/details and are working on a solution. We will keep you updated and appreciate your patience!

4. 6 mai 2026 à 20:09 UTCmonitoring

   Our team has identified the issue and has implemented a fix. We are now monitoring the results for any further performance issues.

5. 6 mai 2026 à 20:25 UTCresolved

   The performance issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring!

1. 22 avril 2026 à 13:36 UTCinvestigating

   We are currently investigating an issue affecting performance. Multiple pages (People tab, Job's Applicant tab, etc.). Thank you for your patience. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Next update expected at: 16.45 CET

2. 22 avril 2026 à 14:37 UTCidentified

   We have identified a performance issue affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience! Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Our next actions: observing the root cause and taking appropriate actions to stabilise the platform Next update expected at: 5:35 PM CEST

3. 22 avril 2026 à 14:50 UTCidentified

   We identified an issue with one of our databases and engineering team is performing  an upgrade. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Next update expected at: 17.50 CET

4. 22 avril 2026 à 15:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 22 avril 2026 à 15:29 UTCresolved

   This incident has now been resolved. We apologise for the inconvenience caused during this period.

1. 18 février 2026 à 08:51 UTCinvestigating

   We are currently investigating an issue causing the People page to appear blank.

2. 18 février 2026 à 09:52 UTCidentified

   We have identified an issue with an API affecting various areas of the system, not only the people page. We are currently working to resolve this and will keep you updated. We appreciate your patience! Next update expected at: 11:00 UTC [DCEU: SmartRecruiters] Prod: [SmartOS]

3. 18 février 2026 à 10:34 UTCresolved

   A fix has been implemented and we are seeing performance returning to normal across the system. Thank you for your patience as we worked through this incident. [DCEU: SmartRecruiters] Prod: [SmartOS]

1. 5 décembre 2025 à 09:08 UTCinvestigating

   There is currently a global outage on Cloudflare which is impacting the application process for customers using SmartRecruiters Easy Apply on their career sites. We are working on a resolution and will provide updates as soon as possible. We apologise for the inconvenience being caused.

2. 5 décembre 2025 à 09:18 UTCresolved

   This incident has been resolved.

1. 5 décembre 2025 à 08:59 UTCinvestigating

   There is currently a global outage on Cloudflare which is impacting our services. We are working on a resolution and will provide updates as soon as possible. We apologise for the inconvenience being caused.

2. 5 décembre 2025 à 09:16 UTCmonitoring

   Cloudflare have deployed a fix and we are confirming the results and any possible residual impact.

3. 5 décembre 2025 à 09:17 UTCresolved

   This incident has been resolved

1. 29 octobre 2025 à 16:26 UTCidentified

   SmartAttrax Career Sites are currently not loading or loading only partially due to the Microsoft Azure downtime. Our engineers are working on a temporary workaround until the issue is resolved by Microsoft Azure.

2. 29 octobre 2025 à 16:30 UTCidentified

   We are continuing to work on a fix for this issue.

3. 29 octobre 2025 à 16:50 UTCidentified

   Our engineers implemented a workaround solution, and SmartAttrax career sites should now be loading. They might still be slow, and some site components might be loading only partially until Microsoft Azure resolves the problem.

4. 29 octobre 2025 à 17:18 UTCidentified

   We are continuing to wait for Microsoft Azure's fix to be delivered. They have identified the issue and are working on it.

5. 29 octobre 2025 à 18:17 UTCidentified

   Some SmartAttrax career sites continue to load slowly due to the Microsoft Azure downtime. Their engineering team is actively working on the fix, and we are closely monitoring their status page for more updates.

6. 29 octobre 2025 à 19:18 UTCidentified

   Microsoft Azure Team has begun rolling out the fix, but SmartAttrax career sites might continue to be slow until the fix is fully deployed.

7. 29 octobre 2025 à 21:17 UTCidentified

   SmartAttrax career sites might continue to run slowly until Microsoft Azure finishes the fix rollout. They expect the full recovery to happen within the next 2-3 hours.

8. 30 octobre 2025 à 07:19 UTCmonitoring

   Microsoft Azure rolled out the fix, and we are monitoring results. Some career sites might still experience slowness, we are checking on this.

9. 30 octobre 2025 à 08:56 UTCmonitoring

   The Microsoft Azure incident is still having a knock-on effect on our app services, which results in some SmartAttrax career sites running slowly. We continue to monitor Microsoft Azure efforts to mitigate this issue.

10. 30 octobre 2025 à 09:10 UTCmonitoring

    The issue should be resolved now, and all SmartAttrax careers sites should be operating normally.

11. 30 octobre 2025 à 10:27 UTCresolved

    This incident has been resolved.

1. 28 octobre 2025 à 00:41 UTCinvestigating

   We’re currently experiencing system inaccessibility and performance issues, including slowness and occasional errors when loading the UI pages. Our Engineering Team is actively working to resolve this as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience.

2. 28 octobre 2025 à 02:23 UTCmonitoring

   A fix has been implemented, and we are actively monitoring to ensure the system is performing as expected.

3. 28 octobre 2025 à 04:01 UTCresolved

   The root cause has been identified and a fix has been put in place. Our apologies for the inconvenience caused by this incident.

1. 22 octobre 2025 à 14:46 UTCinvestigating

   Prod-ohio accounts are facing errors. Users might not be able to access their accounts.

2. 22 octobre 2025 à 15:36 UTCresolved

   The root cause has been identified and a fix put in place. Our apologies for the inconvenience caused by this incident.

1. 12 octobre 2025 à 02:33 UTCinvestigating

   The System is currently inaccessible, impacting the Prod-Syd environment. Our Engineering Team is working on it. Please accept our apologies for the inconvenience.

2. 12 octobre 2025 à 02:48 UTCresolved

   This incident has been resolved.

1. 16 septembre 2025 à 13:01 UTCinvestigating

   Attrax career sites are currently inaccessible. Our Engineering Team is working on identifying an issue and bringing the sites back up as soon as possible. Please accept our apologies for the inconvenience.

2. 16 septembre 2025 à 13:02 UTCinvestigating

   We are continuing to investigate this issue.

3. 16 septembre 2025 à 13:07 UTCmonitoring

   Attrax career sites are now back up, and the Engineering Team is monitoring Atttax performance.

4. 16 septembre 2025 à 17:13 UTCresolved

   This incident has now been resolved. Our apologies for the inconvenience caused during this time.

1. 22 août 2025 à 10:02 UTCinvestigating

   We are currently investigating this issue.

2. 22 août 2025 à 11:36 UTCidentified

   The issue has been identified. During the investigation, the SmartTips have been disabled.

3. 22 août 2025 à 13:04 UTCresolved

   This incident has been resolved and SmartTips have been reactivated.

1. 19 août 2025 à 12:35 UTCinvestigating

   The System is currently inaccessible. Our Engineering Team is working on it. Please accept our apologies for the inconvenience.

2. 19 août 2025 à 13:28 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 19 août 2025 à 14:52 UTCresolved

   This incident has been resolved.

1. 3 juin 2025 à 21:27 UTCinvestigating

   We have identified an issue with Interview scheduling affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience!

2. 3 juin 2025 à 22:03 UTCidentified

   We have identified an issue with scheduling that is affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience!

3. 3 juin 2025 à 22:32 UTCmonitoring

   Our team has identified the issue causing the error when scheduling an interview and implemented a fix. We are now monitoring the results for any further performance issues.

4. 3 juin 2025 à 22:55 UTCresolved

   The error occurring with interview scheduling has been resolved! You can resume using the platform normally. Happy hiring!

1. 30 mai 2025 à 13:58 UTCinvestigating

   We are experiencing system slowness, particularly on the Job details page. Our teams are currently investigating the issue.

2. 30 mai 2025 à 14:03 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 30 mai 2025 à 14:13 UTCresolved

   This incident has been resolved.

1. 6 mai 2025 à 12:42 UTCinvestigating

   We are experiencing System issues - pages may be down or not load properly. We are currently investigating the issue.

2. 6 mai 2025 à 12:46 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 6 mai 2025 à 13:41 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6 mai 2025 à 14:36 UTCresolved

   This incident has been resolved.

1. 28 avril 2025 à 14:31 UTCidentified

   We are experiencing issues with displaying newly created jobs - some may not appear in the search results. Our teams are actively working on it.

2. 28 avril 2025 à 16:55 UTCresolved

   The performance issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring!

1. 15 avril 2025 à 11:55 UTCinvestigating

   We are currently investigating the issue. Meanwhile, please fill out the Location manually to move forward.

2. 15 avril 2025 à 12:08 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 15 avril 2025 à 12:46 UTCresolved

   This incident has been resolved.

1. 26 mars 2025 à 09:13 UTCinvestigating

   We are currently investigating this issue.

2. 26 mars 2025 à 09:22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 26 mars 2025 à 09:35 UTCresolved

   This incident has been resolved.