Historique des pannes de Smart Recruiters

We identified an issue with Job postings. Publishing is processed for quite a few seconds, then shows it is completed, but Jobs aren't actually published Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 12.15 CET

We identified an issue with Job postings. Engineering Team is currently working on a fix. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 1.15 CET

Jobs can be published again. We are monitoring. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 2.15 CET

The incident has been resolved. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting]

We have identified a performance issue affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience! Datacentre: [DCEU: SmartRecruiters] Prod: [People page][Candidates][Hireloop]

We are continuing to investigate this issue.

We have identified the issue affecting some users' access to Candidate information/details and are working on a solution. We will keep you updated and appreciate your patience!

Our team has identified the issue and has implemented a fix. We are now monitoring the results for any further performance issues.

The performance issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring!

We are currently investigating an issue affecting performance. Multiple pages (People tab, Job's Applicant tab, etc.). Thank you for your patience. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Next update expected at: 16.45 CET

We have identified a performance issue affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience! Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Our next actions: observing the root cause and taking appropriate actions to stabilise the platform Next update expected at: 5:35 PM CEST

We identified an issue with one of our databases and engineering team is performing  an upgrade. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Next update expected at: 17.50 CET

A fix has been implemented and we are monitoring the results.

This incident has now been resolved. We apologise for the inconvenience caused during this period.

We are currently investigating an issue causing the People page to appear blank.

We have identified an issue with an API affecting various areas of the system, not only the people page. We are currently working to resolve this and will keep you updated. We appreciate your patience! Next update expected at: 11:00 UTC [DCEU: SmartRecruiters] Prod: [SmartOS]

A fix has been implemented and we are seeing performance returning to normal across the system. Thank you for your patience as we worked through this incident. [DCEU: SmartRecruiters] Prod: [SmartOS]

There is currently a global outage on Cloudflare which is impacting the application process for customers using SmartRecruiters Easy Apply on their career sites. We are working on a resolution and will provide updates as soon as possible. We apologise for the inconvenience being caused.

This incident has been resolved.

There is currently a global outage on Cloudflare which is impacting our services. We are working on a resolution and will provide updates as soon as possible. We apologise for the inconvenience being caused.

Cloudflare have deployed a fix and we are confirming the results and any possible residual impact.

This incident has been resolved

SmartAttrax Career Sites are currently not loading or loading only partially due to the Microsoft Azure downtime. Our engineers are working on a temporary workaround until the issue is resolved by Microsoft Azure.

We are continuing to work on a fix for this issue.

Our engineers implemented a workaround solution, and SmartAttrax career sites should now be loading. They might still be slow, and some site components might be loading only partially until Microsoft Azure resolves the problem.

We are continuing to wait for Microsoft Azure's fix to be delivered. They have identified the issue and are working on it.

Some SmartAttrax career sites continue to load slowly due to the Microsoft Azure downtime. Their engineering team is actively working on the fix, and we are closely monitoring their status page for more updates.

Microsoft Azure Team has begun rolling out the fix, but SmartAttrax career sites might continue to be slow until the fix is fully deployed.

SmartAttrax career sites might continue to run slowly until Microsoft Azure finishes the fix rollout. They expect the full recovery to happen within the next 2-3 hours.

Microsoft Azure rolled out the fix, and we are monitoring results. Some career sites might still experience slowness, we are checking on this.

The Microsoft Azure incident is still having a knock-on effect on our app services, which results in some SmartAttrax career sites running slowly. We continue to monitor Microsoft Azure efforts to mitigate this issue.

The issue should be resolved now, and all SmartAttrax careers sites should be operating normally.

This incident has been resolved.

We’re currently experiencing system inaccessibility and performance issues, including slowness and occasional errors when loading the UI pages. Our Engineering Team is actively working to resolve this as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience.

A fix has been implemented, and we are actively monitoring to ensure the system is performing as expected.

The root cause has been identified and a fix has been put in place. Our apologies for the inconvenience caused by this incident.

Prod-ohio accounts are facing errors. Users might not be able to access their accounts.

The root cause has been identified and a fix put in place. Our apologies for the inconvenience caused by this incident.

The System is currently inaccessible, impacting the Prod-Syd environment. Our Engineering Team is working on it. Please accept our apologies for the inconvenience.

This incident has been resolved.

Attrax career sites are currently inaccessible. Our Engineering Team is working on identifying an issue and bringing the sites back up as soon as possible. Please accept our apologies for the inconvenience.

We are continuing to investigate this issue.

Attrax career sites are now back up, and the Engineering Team is monitoring Atttax performance.

This incident has now been resolved. Our apologies for the inconvenience caused during this time.

We are currently investigating this issue.

The issue has been identified. During the investigation, the SmartTips have been disabled.

This incident has been resolved and SmartTips have been reactivated.

The System is currently inaccessible. Our Engineering Team is working on it. Please accept our apologies for the inconvenience.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We have identified an issue with Interview scheduling affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience!

We have identified an issue with scheduling that is affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience!

Our team has identified the issue causing the error when scheduling an interview and implemented a fix. We are now monitoring the results for any further performance issues.

The error occurring with interview scheduling has been resolved! You can resume using the platform normally. Happy hiring!

We are experiencing system slowness, particularly on the Job details page. Our teams are currently investigating the issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are experiencing System issues - pages may be down or not load properly. We are currently investigating the issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are experiencing issues with displaying newly created jobs - some may not appear in the search results. Our teams are actively working on it.

The performance issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring!

We are currently investigating the issue. Meanwhile, please fill out the Location manually to move forward.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

'502 Bad Gateway' - Corporate Sandbox access Our teams are investigating this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.