Historique des pannes de Socialdog

1. 15 août 2026 à 00:44 UTCinvestigating

   Thank you for using SocialDog. We are currently experiencing a system issue where a temporary error has occurred during communication with the X API. We sincerely apologize for any disruption and inconvenience this may cause to your workflow. 【Affected Period】 2026/8/15 7:00 (JST) – Ongoing 【Issue Details】 ・Conversation trends ・Keyword Monitor 【Cause】 This issue was caused by temporary errors and instability in our system's communication with the X API. 【Current Status】 We will provide further updates on this page as soon as more information becomes available. Thank you for your patience and understanding while we work to resolve this.

2. 17 août 2026 à 05:38 UTCmonitoring

   The incident is now resolved. We are currently monitoring the status of the incident. We apologize for any inconvenience.

3. 17 août 2026 à 13:21 UTCresolved

   The incident is now resolved. We apologize for any inconvenience.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 13 août 2026 à 06:35 UTCinvestigating

   Thank you for using SocialDog. We are currently experiencing a system issue where a temporary error has occurred during communication with the X API. We sincerely apologize for any disruption and inconvenience this may cause to your workflow. 【Affected Period】 2026/8/13 12:45 (JST) – Ongoing 【Issue Details】 ・Conversation trends ・Keyword Monitor 【Cause】 This issue was caused by temporary errors and instability in our system's communication with the X API. 【Current Status】 We will provide further updates on this page as soon as more information becomes available. Thank you for your patience and understanding while we work to resolve this.

2. 14 août 2026 à 05:42 UTCresolved

   This incident has been resolved. As the X API remains unstable, we will notify you here if the same issue occurs again. We apologize for any inconvenience.

1. 11 août 2026 à 01:10 UTCinvestigating

   Thank you for using SocialDog. Analysis functions, may be affected. We apologize for any inconvenience. 【Affected Period】 2026/8/11 9:00 (JST) – Ongoing 【Issue Details】 Analysis functions, may be affected. 【Cause】 The root cause of this issue is currently under investigation. 【Current Status】 We will provide further updates on this page as soon as more information becomes available. Thank you for your patience and understanding while we work to resolve this.

2. 11 août 2026 à 07:37 UTCmonitoring

   The incident is now resolved. We are currently monitoring the status of the incident. We apologize for any inconvenience.

3. 11 août 2026 à 11:57 UTCmonitoring

   Thank you for using SocialDog. We are currently experiencing a system issue where some users are unable to view "Conversation trends." We sincerely apologize for any disruption and inconvenience this may cause to your workflow. 【Issue Details】 Users may experience difficulties loading or viewing data within the "Conversation trends" feature. 【Cause】 This issue was caused by temporary errors and instability in our system's communication with the X API. Thank you for your patience and understanding while we work to resolve this.

4. 12 août 2026 à 00:58 UTCresolved

   Thank you for using SocialDog. We are pleased to inform you that the issue we reported earlier has been completely resolved. All affected features are now functioning normally. We sincerely apologize for any disruption and inconvenience this may have caused to your workflow. 【Affected Period】 2026/8/11 17:20 – 2026/8/12 9:00 (JST) 【Affected Features】 During the incident, users may have experienced difficulties with the following features: ・Viewing "Conversation trends" 【Cause】 This issue was caused by temporary errors and instability in our system's communication with the X API. We have confirmed that the API connection has fully recovered, and all SocialDog services are operating normally again. Thank you for your patience and understanding. We appreciate your continued support of SocialDog.

1. 10 août 2026 à 08:11 UTCinvestigating

   Merci d'avoir utilisé SocialDog. Nous sommes actuellement confrontés à un problème de système où certains utilisateurs sont incapables de voir les « tendances de la conversation ». Nous nous excusons sincèrement pour toute perturbation et tout inconvénient que cela peut causer à votre workflow. Période touchée 2026/8/10 16:36 (JST) – En cours Détails de l'émission Les utilisateurs peuvent éprouver des difficultés à charger ou à visionner les données dans la fonction « Tendances de la conversation ». Cause La cause fondamentale de cette question est actuellement à l'étude. Statut actuel Nous fournirons d'autres mises à jour sur cette page dès que de plus amples informations seront disponibles. Merci de votre patience et de votre compréhension pendant que nous travaillons à résoudre ce problème.

2. 10 août 2026 à 09:20 UTCresolved

   Thank you for using SocialDog. We are pleased to inform you that the issue we reported earlier has been completely resolved. All affected features are now functioning normally. We sincerely apologize for any disruption and inconvenience this may have caused to your workflow. 【Affected Period】 2026/8/10 16:36 – 18:11 (JST) 【Affected Features】 During the incident, users may have experienced difficulties with the following features: ・Viewing "Conversation trends" ・Setting up and acquiring data for "Keyword Monitors" 【Cause】 This issue was caused by temporary errors and instability in our system's communication with the X API. We have confirmed that the API connection has fully recovered, and all SocialDog services are operating normally again. Thank you for your patience and understanding. We appreciate your continued support of SocialDog.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 4 août 2026 à 13:50 UTCinvestigating

   Thank you for using SocialDog. We are currently experiencing an issue where engagement data for posts cannot be retrieved. We are investigating the cause and will provide an update as soon as we have more details. We sincerely apologize for the inconvenience.

2. 4 août 2026 à 14:32 UTCidentified

   The issue we previously reported, where engagement data for posts could not be retrieved, has now been resolved. 【Affected period】 2026/8/4 22:22 - 2026/8/4 23:11 (JST) 【Details】 During the period above, engagement data for posts was not being retrieved. 【Cause】 The process had been stopped due to the impact of maintenance carried out on August 3. 【Current status】 The feature has been restored. We are working to recover the data that was not collected during the affected period, and expect this to be completed by the end of tomorrow. We sincerely apologize for the inconvenience caused.

3. 5 août 2026 à 08:37 UTCresolved

   Thank you for using SocialDog. Following our previous updates regarding the issue where post reaction data could not be fetched, we would like to inform you that the recovery of the missing data during the affected period has been fully completed. All systems and features are now operating normally. We sincerely apologize for any inconvenience and disruption this incident may have caused you. We will continue to work on preventing future occurrences. Thank you for your continued support of SocialDog.

1. 4 août 2026 à 03:26 UTCresolved

   Merci d'avoir utilisé SocialDog. Après l'entretien effectué le 3 août 2026, certaines caractéristiques n'ont pas fonctionné comme prévu. La question est maintenant réglée. Nous nous excusons sincèrement de tout inconvénient que cela pourrait avoir causé. Période 2026/8/3 23:00 - 2026/8/4 11:40 (JST) Caractéristiques touchées ・RSS Poste automatique ・Post engagement Ce que vous pouvez avoir à faire ・RSS Auto post: Les articles qui n'ont pas été publiés ne seront pas affichés automatiquement. Veuillez les poster manuellement si nécessaire. ・Post engagement: Les données manquantes seront récupérées automatiquement au fil du temps. Aucune action n'est requise de votre part. Statut actuel Toutes les fonctionnalités fonctionnent normalement. Nous ferons tout ce qui est en notre pouvoir pour empêcher que des problèmes similaires ne se produisent.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 8 juillet 2026 à 01:43 UTCinvestigating

   C'est pas vrai. Les fonctions d'analyse peuvent être affectées. Nous nous excusons pour tout désagrément.

2. 8 juillet 2026 à 02:06 UTCinvestigating

   C'est pas vrai. Les fonctions d'analyse peuvent être affectées. Nous nous excusons pour tout désagrément. Période 2026/7/8 6:00 (JST) Caractéristiques touchées - Fonctions d'analyse - Oui. Cause Enquête en cours

3. 8 juillet 2026 à 07:52 UTCmonitoring

   Un correctif a été mis en place et nous suivons les résultats.

4. 8 juillet 2026 à 13:47 UTCresolved

   Cet incident a été résolu.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 30 juin 2026 à 04:03 UTCinvestigating

   There is a system failure of the X API. Analysis functions, may be affected. We apologize for any inconvenience.

2. 30 juin 2026 à 05:33 UTCmonitoring

   The incident is now resolved. We are currently monitoring the status of the incident. We apologize for any inconvenience.

3. 30 juin 2026 à 05:56 UTCresolved

   The incident is now resolved. We apologize for any inconvenience.

1. 24 avril 2026 à 04:27 UTCinvestigating

   We are currently experiencing technical difficulties with our Instagram media posting features. We sincerely apologize for any inconvenience this may cause our users. Image and video posts may fail to be published. 【Incident Period】 2026/4/24 5:00 (JST) 〜 Present 【Affected Features】 - Scheduled posts 【Cause】 Under investigation

2. 25 avril 2026 à 00:12 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 25 avril 2026 à 07:21 UTCresolved

   This incident has been resolved.

1. 24 mars 2026 à 02:29 UTCinvestigating

   There is a system failure of the X API. Analysis functions, may be affected. We apologize for any inconvenience.

2. 24 mars 2026 à 09:12 UTCresolved

   The incident is now resolved. We apologize for any inconvenience.

1. 9 février 2026 à 12:08 UTCresolved

   We are pleased to inform you that the technical difficulties preventing users from logging into our mobile apps have been resolved. We sincerely apologize for any inconvenience this may have caused. 【Incident Period】 2026/2/9 14:23 - 2026/2/9 21:04 (JST) 【Scope】 ・Mobile Applications (iOS / Android) 【Affected Features】 ・App login 【Status】 The issue has been resolved.

1. 29 janvier 2026 à 03:56 UTCinvestigating

   We are currently experiencing technical difficulties with our X (Twitter) posting features. We sincerely apologize for any inconvenience this may cause our users. Posts may fail to be published. 【Incident Period】 2026/1/29 7:55 (JST) 〜Present 【Affected Features】 ・Scheduled posts ・RSS Auto-posting 【Cause】 Under investigation

2. 29 janvier 2026 à 04:42 UTCidentified

   We have confirmed that posting failures are primarily occurring when media (images or videos) are attached. This issue is caused by a disruption in the X API. For more details regarding the X API status, please refer to the following link. https://docs.x.com/incidents

3. 29 janvier 2026 à 05:18 UTCmonitoring

   The incident is now resolved. We are currently monitoring the status of the incident. We apologize for any inconvenience.

4. 29 janvier 2026 à 06:05 UTCresolved

   The incident is now resolved. We apologize for any inconvenience.

1. 21 janvier 2026 à 02:26 UTCinvestigating

   Thank you for using SocialDog. We are currently experiencing an issue with some SocialDog features due to an external system (data infrastructure) failure. During this time, the following features may be temporarily unavailable or may not display data correctly. 【Affected Features】 ・Post Engagement ・Post Performance ・Competitor Analysis ・Campaigns 【Occurrence Period】 2026/01/21 10:45 (JST) - Ongoing 【Cause and Status】 We have confirmed that a temporary failure has occurred in the external infrastructure used by our system. We are currently investigating the issue for resolution. We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.

2. 21 janvier 2026 à 05:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 21 janvier 2026 à 07:48 UTCresolved

   The incident is now resolved. We apologize for any inconvenience.

1. 20 janvier 2026 à 11:57 UTCidentified

   We are currently experiencing an issue where keyword searches via the X API are not functioning correctly. We have confirmed that the "Keyword Monitor" and "Conversation trends (Beta)" features may fail to operate when certain search keywords are included. We are currently investigating this issue. Reference: https://devcommunity.x.com/t/im-getting-a-4xx-error-calling-the-search-api-with-is-retweet/254995 We apologize for any inconvenience.

2. 20 janvier 2026 à 16:00 UTCresolved

   The incident is now resolved. We apologize for any inconvenience.

1. 16 janvier 2026 à 15:37 UTCidentified

   There is a system failure of the X API. All functions, including posting and analysis functions, may be affected. We apologize for any inconvenience.

2. 17 janvier 2026 à 00:56 UTCresolved

   The incident is now resolved. We apologize for any inconvenience.

1. 18 novembre 2025 à 13:31 UTCidentified

   There is a system failure of the X API. All functions, including posting and analysis functions, may be affected. We apologize for any inconvenience.

2. 18 novembre 2025 à 15:24 UTCresolved

   The incident is now resolved. We apologize for any inconvenience.

1. 31 octobre 2025 à 08:56 UTCinvestigating

   We are currently experiencing an issue where insights for some Instagram posts cannot be retrieved properly. We are investigating, but the issue appears to be related to Instagram API service availability. We apologize for any inconvenience.

2. 3 novembre 2025 à 02:10 UTCmonitoring

   The incident is now resolved. We are currently monitoring the status of the incident. We apologize for any inconvenience.

3. 3 novembre 2025 à 02:56 UTCresolved

   The incident is now resolved. We apologize for any inconvenience.

1. 1 juillet 2025 à 08:49 UTCinvestigating

   There is a system failure of the X API. All functions, including posting and analysis functions, may be affected. We apologize for any inconvenience.

2. 1 juillet 2025 à 15:53 UTCmonitoring

   The incident is now resolved. We are currently monitoring the status of the incident. We apologize for any inconvenience.

3. 1 juillet 2025 à 16:50 UTCresolved

   The incident is now resolved. We apologize for any inconvenience.

1. 26 juin 2025 à 17:38 UTCinvestigating

   There is a system failure of the X API. All functions, including posting and analysis functions, may be affected. We apologize for any inconvenience.

2. 27 juin 2025 à 03:38 UTCmonitoring

   The incident is now resolved. We are currently monitoring the status of the incident. We apologize for any inconvenience.

3. 27 juin 2025 à 05:20 UTCresolved

   The incident is now resolved. We apologize for any inconvenience.

1. 28 mai 2025 à 23:19 UTCinvestigating

   There is a system failure of the X API. All functions, including posting and analysis functions, may be affected. We apologize for any inconvenience. We are closely monitoring information from X. https://docs.x.com/incidents We are currently investigating.

2. 29 mai 2025 à 08:53 UTCmonitoring

   We are closely monitoring information from X. https://docs.x.com/incidents

3. 29 mai 2025 à 09:52 UTCresolved

   The incident is now resolved. We apologize for any inconvenience. We are closely monitoring information from X. https://docs.x.com/incidents