Historique des pannes de Splashtop

(EU stack) Our servers are currently experiencing an issue. You might not be able to log in Splashtop apps or my.splashtop.eu. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.

The issue has been identified and a fix is being implemented.

We are continuing to work on a fix for this issue.

This incident has been resolved.

Our servers are currently experiencing an issue. You might not be able to log in Splashtop apps or my.splashtop.com. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

(Global stack) Our servers are currently experiencing an issue. You might not be able to log in Splashtop apps or my.splashtop.com. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Our lookup servers are currently experiencing an issue. You might not be able to log in Splashtop apps. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.

We are continuing to investigate this issue.

This incident has been resolved.

This incident has been resolved.

(Global stack) Our servers are currently experiencing an issue. You might not be able to log in Splashtop apps or my.splashtop.com. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

We are continuing to investigate this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Our servers in Japan region are currently experiencing an issue. You might not be able to access your remote computers at this time. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Our servers are currently experiencing an issue. You might not be able to access your remote computers at this time. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Intermittently experiencing unable to reach server error from EU stack. The team is actively working on investigating this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We have received reports regarding users unable to connect to their remote computers in conjunction with specific versions of Datto RMM. Our team is actively investigating the issues and will post updates once we have more information or resolution.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are getting reports that when establishing a remote session, it will get unable to connect to relay server error. We are investigating it.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Intermittently experiencing unable to reach server error from EU stack. The team is actively working on investigating this issue.

We are continuing to investigate this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Our servers are currently experiencing an issue. You might not be able to log in Splashtop apps. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

We have received report that one of our Cloud provider is experiencing intermittent connectivity issue in London region. We have deployed mitigation.

System recovery is under way. We are monitoring the results.

This incident has been resolved.

This incident has been resolved.

We have received report that one of our Cloud provider is experiencing intermittent connectivity issue in US San Jose region. We have deployed mitigation.

system recovery is under way. we are monitoring the results.

This incident has been resolved.

Our servers are currently experiencing an issue. You might not be able to access your remote computers at this time. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

Due to the fixes from earlier today, some overloading of the servers occurred. We upscaled the servers to remediate the issue. Sorry for the inconvenience.

Our servers are currently experiencing an issue. You might not be able to access your remote computers at this time. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.

We are continuing to investigate this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

We are actively investigating the issue and sincerely appreciate your patience

Connectivity issues have been localized to one of our infrastructure providers in the US-West zone. We are spinning up additional relays with our other providers and reassigning connections to those. We apologize for the inconvenience and appreciate your patience.

The service interruption has been mitigated successfully, and our infrastructure provider has confirmed and resolved their issues in US West. We will continue to monitor closely - if you are continuing to experiencing issues, please reach out to our support team. Thanks again for your patience and support - we know these interruptions are disruptive, and will continue to work with our providers to minimize these disruptions.

Experiencing issues relating to frequent disconnects/reconnects or poor performance in certain regions. The team is actively working on investigating this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue. We appreciate your patience!

Issue identified and network recovery is under way.

We are continuing to work on the fix and mitigate the impact. We want to emphasize how much we value and appreciate your patience throughout this process.

System maintenance have been completed for most regions and operations is returning to normal.

All operations are returning to normal, we will continue to monitor. If you are experiencing any issue, we appreciate you reaching out to us.

This incident has been resolved.

We are experiencing email notification issues. We are investigating and working to resolve as soon as possible. Our apologies for the issues.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.