Nous rencontrons actuellement des difficultés techniques avec Timbres Live Chat, et les clients peuvent ne pas recevoir de messages de nos agents en direct.
Début 22 juillet 2026 à 13:41 UTC · En cours
Pending
investigating
Nous enquêtons actuellement sur cette question.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
Perturbations de l'élimination des minimis dans l'UE
Début 8 juillet 2026 à 14:27 UTC · En cours
Pending
monitoring
À compter du 1er juillet, l'Union européenne a introduit un nouveau droit de douane forfaitaire de 3 euros par code SH pour les articles d'une valeur inférieure à 150 euros, en plus de la TVA à l'importation. En savoir plus ici .
GlobalPost: En raison de la nouvelle réglementation de l'UE, l'Allemagne n'accepte plus les expéditions IOSS DDU d'une valeur inférieure à 150 €, et la France ne les acceptera que fin juillet. Pour éviter les retours automatiques, les retards douaniers ou les frais supplémentaires, nous vous recommandons vivement d'utiliser nos services DDP, y compris GlobalPost Plus ou GlobalPost Plus Droits et taxes inclus. Voir détails ici .
Postes Canada : En vigueur le 3 juillet 2026, Canada La poste suspend temporairement l'acceptation des colis pour certaines destinations de l'Union européenne en raison des nouvelles exigences douanières de l'UE pour les expéditions de faible valeur. Voir détails ici .
Traduit automatiquement depuis la mise à jour officielle de l'incident.
Stamps API Technical Issue
Début 19 juin 2026 à 15:35 UTC · 3h 25m
IssuesIncident mineur
Composants affectés
Stamps.com API (SWS/Web Services)
investigating
We are aware of a problem that may impact some customers’ ability to use Stamps.com API. We are monitoring this issue and will provide an update when it is available. We apologize for the inconvenience.
resolved
This incident has been resolved.
LAX Service Disruptions
Début 22 mai 2026 à 21:49 UTC · 40d 2h
Pending
monitoring
Effective May 26, 2026, GlobalPost’s Southern California (LAX/Cypress, CA) processing hub has resumed operations. All pickups and drop-offs in the LAX area will proceed as expected as of this day.
Issues Rating and Printing UPS Postage
Début 20 avril 2026 à 22:44 UTC · 18h 16m
IssuesIncident mineur
Composants affectés
Stamps.com Software (Printing Postage Using our Windows Application)
investigating
Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to rate and print UPS shipping labels through our classic Windows client application. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
resolved
Stamps.com Engineers have fixed the UPS postage rating and printing issues within the Windows client. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.
Unexpected Technical Problem
Début 20 avril 2026 à 18:46 UTC · 12m
IssuesIncident mineur
Composants affectés
Stamps.com Online (Printing Postage Using a Web Browser)Stamps.com Software (Printing Postage Using our Windows Application)
investigating
We are aware of a problem that may impact some customers’ ability to use Stamps.com service. We are monitoring this issue and will provide an update when it is available. We apologize for the inconvenience.
resolved
Stamps.com Engineers have fixed the technical issue and all systems are functioning normally. Thank you for your patience.
Issues Printing Postage
Début 26 mars 2026 à 20:06 UTC · 25m
IssuesIncident mineur
Composants affectés
Stamps.com Online (Printing Postage Using a Web Browser)
investigating
Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
resolved
This incident has been resolved.
Unexpected Technical Problem
Début 17 mars 2026 à 13:57 UTC · 29m
IssuesIncident mineur
Composants affectés
Stamps.com Online (Printing Postage Using a Web Browser)
investigating
We are aware of a problem that may impact some customers’ ability to use Stamps.com service. We are monitoring this issue and will provide an update when it is available. We apologize for the inconvenience.
resolved
Stamps.com Engineers have fixed the technical issue and all systems are functioning normally. Thank you for your patience.
Issues Printing Postage
Début 11 mars 2026 à 17:41 UTC · 2h 43m
IssuesIncident mineur
Composants affectés
Stamps.com Online (Printing Postage Using a Web Browser)Stamps.com Software (Printing Postage Using our Windows Application)
investigating
Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
resolved
This incident has been resolved.
Middle East Service Disruptions
Début 5 mars 2026 à 17:12 UTC · 118d 6h
Pending
monitoring
Due to the situation in the Middle East, several carriers are either closely monitoring or adjusting their availability.
UPS is closely monitoring the situation and using established contingency plans to manage its operations safely and efficiently.
FedEx has resumed pickup and delivery services across the Middle East, where it is safe to do so. Customers shipping to or from the region will experience extended transit times.
USPS: Specific military ZIP Codes across Europe and the Middle East are suspended temporarily for all mailing services until further notice.
GlobalPost: Several Middle Eastern countries are temporarily suspended for all mailing services until further notice.
For the most up-to-date information, please visit each carrier’s service alert pages linked above.
Unexpected Technical Problem
Début 13 février 2026 à 15:39 UTC · 1h 3m
IssuesIncident mineur
Composants affectés
Stamps.com Online (Printing Postage Using a Web Browser)
investigating
We are aware of a problem that may impact some customers’ ability to sign up for a new Stamps.com account. We are monitoring this issue and will provide an update when it is available. We apologize for the inconvenience.
resolved
This incident has been resolved.
Password Reset Issues
Début 11 février 2026 à 22:02 UTC · 15m
IssuesIncident mineur
Composants affectés
Stamps.com Online (Printing Postage Using a Web Browser)
investigating
Our Engineers have identified an issue that may affect some of our customers' ability to reset passwords on their Stamps.com account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
resolved
This incident has been resolved.
Stamps Classic Order Page Auth Failure
Début 19 janvier 2026 à 16:30 UTC · 1d 21h
IssuesIncident mineur
Composants affectés
Stamps.com Software (Printing Postage Using our Windows Application)
investigating
Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to connect new store profiles or import orders within the Stamps Classic Software. Stamps.com
monitoring
Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to connect new store profiles or import orders within the Stamps Classic Software. Stamps.com Engineers have identified the issue and are working at implementing a fix.
monitoring
Stamps.com Engineers are working towards implementing a fix.
resolved
This incident has been resolved.
Issues Printing Postage
Début 7 janvier 2026 à 00:51 UTC · 28m
IssuesIncident mineur
Composants affectés
Stamps.com Online (Printing Postage Using a Web Browser)Stamps.com Software (Printing Postage Using our Windows Application)
investigating
Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
resolved
Stamps.com Engineers have fixed the postage printing issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.
Login Issues
Début 10 novembre 2025 à 20:37 UTC · 1h 31m
IssuesIncident mineur
Composants affectés
Stamps.com Software (Printing Postage Using our Windows Application)
investigating
Our Engineers have identified an issue that may affect some of our customers' ability to login into their Stamps.com account through the Stamps.com Classic Windows Client application. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
resolved
Stamps.com Engineers have resolved the log in issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.
Customers are currently unable to add new payment methods.
Début 6 novembre 2025 à 17:34 UTC · 37m
Pending
investigating
We are aware of an issue impacting the ability to add a new payment method to your Stamps account. Our engineers are currently investigating and an update will be provided as soon as one is available.
resolved
This incident has been resolved.
Stamps/AWS Service Disruption
Début 20 octobre 2025 à 17:23 UTC · 7h 59m
Pending
Composants affectés
Stamps.com Online (Printing Postage Using a Web Browser)Stamps.com API (SWS/Web Services)
monitoring
Stamps software may currently be experiencing some performance issues due to the ongoing AWS service issue. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available.
You can view the AWS Health Dashboard here: https://health.aws.amazon.com/health/status?path=service-history
monitoring
We are continuing to monitor for any further issues.
resolved
The earlier AWS-related service disruption has been resolved. Endicia software and API operations have returned to normal as of 15:53 PDT, according to AWS. We’ll continue to monitor for stability, but no further impact is expected.
Stamps.com Engineers have identified an issue that may affect some of our customers' ability to login, as well as see transactions in their Printed Postage History Report, Refund Section, and SCAN Form. We are working to quickly resolve this issue and will provide an update when it's available. We apologize for the inconvenience.
investigating
We are continuing to investigate this issue.
resolved
The issue impacting some customers’ ability to view transactions in their Printed Postage History Report, Refund Section, and SCAN Forms has been resolved. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.
Issues Printing Postage
Début 8 octobre 2025 à 15:12 UTC · 1d 1h
IssuesIncident mineur
Composants affectés
Stamps.com Online (Printing Postage Using a Web Browser)
investigating
Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. An error message of "Conversation-out-of-sync" intermittently appears when attempting to print. NOTE: Attempting to print again will allow you to continue printing, however, you may intermittently see the error message appear. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
investigating
We are continuing to investigate this issue.
resolved
This incident has been resolved.
Issues Printing Postage
Début 8 octobre 2025 à 01:11 UTC · 13h 56m
IssuesIncident mineur
Composants affectés
Stamps.com Online (Printing Postage Using a Web Browser)
investigating
Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. An error message of "Conversation-out-of-sync" intermittently appears when attempting to print. NOTE: Attempting to print again will allow you to continue printing, however, you may intermittently see the error message appear. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.