Historique des pannes de Teamleader

1. 21 octobre 2026 à 11:47 UTCmonitoring

   Deux vulnérabilités critiques en matière de sécurité dans PHP, un langage de programmation utilisé par une grande partie des applications web dans le monde, y compris Teamleader Focus, ont été rendues publiques le 20 octobre. Notre équipe d'ingénierie a immédiatement déployé une atténuation temporaire sur notre plate-forme et est en train de la surveiller de près, et nous allons appliquer le patch officiel de PHP de dès qu'il est publié plus tard aujourd'hui. Nous n'avons actuellement aucune indication que les comptes clients ou les données ont été touchés, et vous n'avez pas besoin de faire quoi que ce soit.

2. 21 octobre 2026 à 11:57 UTCidentified

   Deux vulnérabilités critiques en matière de sécurité dans PHP ont été rendues publiques le 20 octobre. PHP est un langage de programmation utilisé par une grande partie des applications web dans le monde entier, y compris Teamleader Focus. Par précaution supplémentaire, nous avons temporairement pris Teamleader Focus hors ligne pendant que nous appliquons le patch de sécurité officiel PHP, et nous le rapporterons en ligne dès que cela aura été fait. Nous n'avons actuellement aucune indication que les comptes clients ou les données ont été touchés, et nous tenons cette page à jour.

3. 21 octobre 2026 à 12:00 UTCidentified

   Teamleader Focus n'est pas disponible en ce moment. Nous l'avons pris exprès. Deux vulnérabilités critiques ont été rendues publiques en PHP, le langage de programmation derrière de nombreux sites Web et applications web dans le monde entier, y compris Teamleader Focus. Pour rester en avance sur tout risque, nous avons désactivé Teamleader Focus comme mesure préventive. Nous ne sommes pas au courant de problèmes de sécurité ou d'abus, et notre équipe enquête pour être pleinement sûr. Quand serons-nous de retour ? Pour l'instant, nous visons à rendre le Teamleader Focus à nouveau disponible à 19:00 CEST. Nous ne pouvons pas encore confirmer si cela sera possible plus tôt, parce que nous devons d'abord prendre les mesures nécessaires pour le ramener en ligne en toute sécurité. Nous vous tiendrons sur cette page. Merci pour votre patience, et désolé pour le désagrément.

4. 21 octobre 2026 à 15:52 UTCidentified

   Une mise à jour rapide : le patch de sécurité PHP officiel a été publié, et notre équipe l'applique maintenant. Une fois qu'il est en place et testé, nous allons ramener Teamleader Focus en ligne. Merci d'avoir soutenu avec nous, nous vous ferons savoir ici dès que Teamleader Focus est à nouveau disponible.

5. 21 octobre 2026 à 18:42 UTCmonitoring

   Earlier today we took Teamleader Focus offline as a precaution. The PHP foundation had announced two critical security vulnerabilities in PHP, a technology our platform runs on, and we didn't want to wait for the official fix while exposed. The official fix was released today and we have now installed it across our platform. All services are available again. Our investigation has found no evidence that these vulnerabilities were used against Teamleader. That investigation is still ongoing, and we will update this page if anything changes. Thank you for your patience. If you notice anything unusual, please contact our support team.

6. 22 octobre 2026 à 11:47 UTCresolved

   This incident has been resolved.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 20 juillet 2026 à 15:54 UTCinvestigating

   Nous sommes conscients que certains clients éprouvent une erreur inattendue lors de l'ouverture de certaines pages de marché. La question se pose de façon intermittente et non sur toutes les ententes. Notre équipe de développement enquête activement. Nous fournirons une mise à jour dès que nous aurons plus d'informations.

2. 20 juillet 2026 à 16:00 UTCmonitoring

   Un correctif a été mis en place et nous suivons les résultats.

3. 21 juillet 2026 à 08:05 UTCresolved

   Cet incident a été résolu.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 16 juin 2026 à 14:22 UTCinvestigating

   We are currently experiencing delays in creating tasks on projects. We're investigating the cause and will provide an update as soon as possible.

2. 16 juin 2026 à 14:41 UTCmonitoring

   We have implemented a fix and are monitoring the results.

3. 17 juin 2026 à 07:02 UTCresolved

   This incident has been resolved.

1. 1 décembre 2025 à 15:56 UTCinvestigating

   Teamleader Focus is currently experiencing a higher than normal amount of load, and may be causing pages to be slow or unresponsive. Our development team is investigating the cause and we will provide an update as soon as the issue evolves.

2. 3 décembre 2025 à 12:40 UTCinvestigating

   While we detect improvement, we are still investigating the root cause of the slowness.

3. 4 décembre 2025 à 10:26 UTCresolved

   This incident has been resolved, and we'll keep looking into ways to prevent this from happening again. Thank you for your patience and comprehension!

1. 30 octobre 2025 à 09:27 UTCidentified

   The data of the insights and shared inbox statistics have not been refreshing since October 29, 2025, 11:25 (UTC+01:00). We have found the cause and are already working on it. Thank you for your patience and understanding.

2. 30 octobre 2025 à 12:18 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 31 octobre 2025 à 07:59 UTCresolved

   This incident has been resolved. We thank you again for your understanding!

1. 14 octobre 2025 à 12:41 UTCinvestigating

   Teamleader Focus is currently unavailable We are trying to resolve this as soon as possible.

2. 14 octobre 2025 à 12:42 UTCinvestigating

   We are continuing to investigate this issue.

3. 14 octobre 2025 à 13:19 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 14 octobre 2025 à 13:55 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 14 octobre 2025 à 15:08 UTCresolved

   Our development team has resolved the issue. We will keep a close eye if further issues may occur. We thank you for your patience.

1. 29 septembre 2025 à 08:17 UTCinvestigating

   We are currently investigating this issue and will update you as soon as we have more information.

2. 30 septembre 2025 à 09:14 UTCinvestigating

   The issue of slowness in Teamleader Focus has come up again. We are investigating the cause and will keep you updated.

3. 30 septembre 2025 à 14:41 UTCmonitoring

   We have identified the issue, implemented a fix and are currently monitoring the results.

4. 1 octobre 2025 à 08:58 UTCresolved

   The slowness issue has been tackled and resolved. Thank you for your patience and understanding.

1. 18 septembre 2025 à 08:23 UTCinvestigating

   We have noticed a general issue when sending invoices via the Peppol network. You will get an "External error" notification which will explain that the invoice could not be sent out. Receiving invoices via the Peppol network still works as expected. We are working to identify the issue.

2. 18 septembre 2025 à 08:45 UTCmonitoring

   A fix has been implemented - invoices can be sent to the Peppol network again. We suggest sending the invoices you couldn't send during the outage again via the Peppol network in order to make sure they're properly synced. We will be monitoring the functionality.

3. 18 septembre 2025 à 11:12 UTCresolved

   This issue has been resolved, it is now possible to send invoices via the Peppol network once again.

1. 10 juillet 2025 à 15:01 UTCinvestigating

   We noticed some of the emails sent via Teamleader Focus are not being delivered to email provider Yahoo. This means that some of your emails sent via Teamleader Focus to Yahoo e-mail addresses will arrive delayed or not at all. We're working on a solution and will continue to keep you updated

2. 11 juillet 2025 à 07:45 UTCinvestigating

   We are continuing to investigate this issue.

3. 14 juillet 2025 à 08:10 UTCmonitoring

   All e-mails that were still pending were successfully delivered. If you have received a notification that your e-mail was not delivered, you can send a new e-mail. We are monitoring this and will update you as soon as we’re certain the issue is resolved. Thanks for your comprehension.

4. 15 juillet 2025 à 08:44 UTCresolved

   This issue has been resolved: all e-mails are being successfully delivered again. Thanks for your patience and comprehension!

1. 20 juin 2025 à 06:58 UTCinvestigating

   We are currently investigating an issue where tickets are not being forwarded to Teamleader Focus' Shared Inbox because of a 'block' coming from our ticketing provider. We are currently coordinating with our provider in order to solve the issue. Tickets can still be sent out from the Shared Inbox module, but replies on those tickets will not be forwarded to the Shared Inbox in Teamleader Focus. However, all the emails and replies to tickets you receive will still be in your email provider inbox, so we suggest using that to manage your emails for the time being. We will update the status page as soon as more information is available.

2. 20 juin 2025 à 14:44 UTCmonitoring

   A fix has been implemented and tickets are again being forwarded to the Teamleader Focus' Shared Inbox. We are monitoring the situation.

3. 23 juin 2025 à 09:43 UTCresolved

   The issue has been resolved: all tickets are being forwarded to the Teamleader Focus' Shared Inbox.

1. 12 décembre 2024 à 13:32 UTCinvestigating

   We have encountered an issue where segments are not visible at the moment in Teamleader Focus. We are working on showing these again as soon as possible.

2. 12 décembre 2024 à 13:32 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 12 décembre 2024 à 14:31 UTCmonitoring

   A fix has been implemented and segments are again visible for Teamleader Focus users. We are monitoring the situation.

4. 12 décembre 2024 à 16:11 UTCresolved

   The issue has been resolved and segments are visible for all Teamleader Focus users.

1. 9 décembre 2024 à 08:11 UTCinvestigating

   Teamleader Focus is currently experiencing technical difficulties and may be causing certain pages to be slow or unresponsive. Our development team is investigating the cause and we will provide an update as soon as the issue evolves.

2. 9 décembre 2024 à 09:42 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9 décembre 2024 à 11:35 UTCresolved

   This incident has been resolved.

1. 25 novembre 2024 à 08:42 UTCinvestigating

   There are currently issues with the Exchange Web Services and the Outlook upstream provider, which might impact our Outlook integrations. We are currently monitoring the situation to make sure that these services can be restored as soon as possible once available again.

2. 25 novembre 2024 à 11:05 UTCinvestigating

   We are continuing to investigate this issue.

3. 25 novembre 2024 à 15:11 UTCidentified

   The issue has been identified and confirmed by our 3rd party provider Microsoft. Microsoft is currently deploying and monitoring a fix which should resolve the issue shortly.

4. 26 novembre 2024 à 07:55 UTCmonitoring

   The issues with the Exchange Web Services and the Outlook upstream provider seem to have been resolved for the time being, we're monitoring the situation; our services are operational again.

5. 28 novembre 2024 à 08:13 UTCresolved

   The incident has been marked as resolved by Microsoft after an extensive monitoring. Everything regarding the Exchange Web Services and the Outlook upstream provider is working as expected.

1. 30 septembre 2024 à 07:01 UTCinvestigating

   Microsoft users are not able to log in via SSO, we are currently investigating the issue. Please log in with email address and password instead. We will come back with an update asap.

2. 30 septembre 2024 à 07:24 UTCresolved

   This incident has been resolved.

1. 7 septembre 2024 à 13:45 UTCinvestigating

   We are currently experiencing a service disruption in Teamleader Focus. Our development team is working to identify the root cause and implement a solution. We will provide an update as soon as the issue evolves.

2. 7 septembre 2024 à 14:25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 7 septembre 2024 à 14:26 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 8 septembre 2024 à 10:45 UTCresolved

   This incident has been resolved.

1. 26 juin 2024 à 06:19 UTCinvestigating

   We are currently experiencing a service disruption on our Mobile App. Our development team is working to identify the root cause and implement a solution. We will provide an update as soon as the issue evolves.

2. 26 juin 2024 à 09:55 UTCmonitoring

   A fix has been implemented for which we ask you to update your Teamleader Focus app. We are further monitoring the results.

3. 26 juin 2024 à 21:12 UTCresolved

   This incident has been resolved.

1. 17 mai 2024 à 07:10 UTCinvestigating

   Due to an issue with a 3rd party provider we cannot ensure correct processing of paper postal invoices. We are contacting them as we speak.

2. 17 mai 2024 à 10:17 UTCmonitoring

   The issue has been identified, and we implemented a fix. We are monitoring whether we get the desired results.

3. 17 mai 2024 à 13:15 UTCresolved

   This incident has been resolved.

1. 8 mai 2024 à 14:45 UTCinvestigating

   There is currently an issue when uploading files in our web and mobile application. We're working on a fix and will provide an update as soon as possible.

2. 8 mai 2024 à 15:49 UTCresolved

   This incident has been resolved.

1. 18 mars 2024 à 15:46 UTCinvestigating

   InvoiceCloud and CloudSign are not loading at the moment. We're investigating the cause and will provide an update as soon as possible.

2. 18 mars 2024 à 15:53 UTCmonitoring

   A fix has been implemented and we are monitoring the results

3. 19 mars 2024 à 06:52 UTCresolved

   This incident has been resolved.

1. 18 janvier 2024 à 12:09 UTCinvestigating

   https://meeting.teamleader.eu/ is unavailable due to an expired certificate, we are investigating the cause and will get back to you asap

2. 18 janvier 2024 à 12:38 UTCmonitoring

   We were able to update the certificate and are monitoring the results

3. 18 janvier 2024 à 14:43 UTCresolved

   This incident has been resolved.