Historique des pannes de Teamtailor

1. 1 octobre 2026 à 15:13 UTCresolved

   Entre 02:05 et 02:20 CEST notre site Web de marketing www.teamtailor.com était indisponible pour certains visiteurs en raison d'un problème avec son certificat de sécurité. Le certificat a été renouvelé et le site fonctionne normalement à nouveau. L'application Teamtailor et les sites de carrière n'ont pas été touchés. Nous nous excusons pour tout désagrément.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 28 septembre 2026 à 11:52 UTCresolved

   De 9 h 30 à 13 h 55 environ, certains clients de la région Amérique du Nord ont vécu des temps de réponse intermittents et lents en accédant aux sites de Teamtailor et de carrière, avec de courtes périodes d'erreurs autour de 11 h 55, 12 h 15 et 13 h 50. La cause était une charge de base de données élevée à partir d'une importante importation de données. L'importation a été interrompue et la performance est revenue à la normale. Nous nous excusons pour tout désagrément.

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1. 25 septembre 2026 à 12:33 UTCresolved

   Entre 11h50 et 12h01 environ, certains clients de la région de l'UE ont connu des temps de réponse lents et des erreurs lors de l'accès aux sites de Teamtailor et de carrière. La cause était forte sur un de nos systèmes internes pendant une tâche de maintenance. La tâche a été arrêtée et la performance est revenue à la normale. Un certain traitement des données a été retardé un certain temps après. Nous nous excusons pour tout désagrément.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 24 septembre 2026 à 13:30 UTCresolved

   Entre 11h25 et 11h31 environ, certains clients de la région de l'UE ont eu des erreurs lors de l'accès aux sites de Teamtailor et de carrière. La cause était une charge de base de données élevée. La question a été identifiée et résolue. Nous nous excusons pour tout désagrément.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 24 septembre 2026 à 06:59 UTCresolved

   Entre 15h15 et 15h27, certains clients de la région de l'UE ont connu des temps de réponse lents et des erreurs intermittentes lors de l'utilisation de Teamtailor et de sites de carrière. La question est revenue brièvement vers 17:25 CEST, quand certains sites de carrière n'ont pas chargé. La cause était une charge de base de données élevée. Les systèmes fonctionnent normalement depuis environ 17 h 30 CEST. Nous nous excusons pour tout désagrément.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 16 septembre 2026 à 11:19 UTCresolved

   Entre 11:16 et 11:35 CEST certains clients ont connu des erreurs intermittentes lors de l'accès à Teamtailor. La question a été identifiée et résolue. Nous nous excusons pour tout désagrément.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 8 juillet 2026 à 11:15 UTCresolved

   Between approximately 08:50 and 11:30 CEST, customers may have experienced general slowness across the platform and delays in background processing (e.g. resume parsing and other queued actions). The cause was a misconfigured recurring job that allowed overlapping runs, which blocked the background job queue and increased database load. We restarted the affected workers, corrected the job configuration, and added a database index to reduce load. Systems have been operating normally since approximately 11:30 CEST. We apologize for the inconvenience.

1. 6 juillet 2026 à 16:35 UTCidentified

   Issue has been identified, the application will enter maintenance for a short moment.

2. 6 juillet 2026 à 16:57 UTCinvestigating

   We are currently investigating this issue.

3. 6 juillet 2026 à 17:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6 juillet 2026 à 21:13 UTCresolved

   This incident has been resolved.

1. 2 juillet 2026 à 13:02 UTCinvestigating

   We are experiencing issues with our marketing website (www.teamtailor.com) being unavailable due to an SSL certificate error. Career sites, the ATS and the API are not affected. We are investigating the issue.

2. 2 juillet 2026 à 13:03 UTCidentified

   The issue has been identified - an SSL certificate renewal did not include the teamtailor.com domain. A new certificate is being issued and deployed.

3. 2 juillet 2026 à 13:04 UTCresolved

   A new SSL certificate has been deployed and www.teamtailor.com is fully available again. This incident is resolved.

1. 15 juin 2026 à 14:13 UTCmonitoring

   We experienced intermittent errors affecting image uploads and display across the platform, including profile pictures and the image/media library in settings and the career site editor. Affected requests returned a temporary error (HTTP 503). The issue was caused by a problem with one of our external service providers, who we have contacted. Error rates have dropped significantly since the peak earlier today and the service is recovering. We are continuing to monitor closely to confirm full recovery.

2. 15 juin 2026 à 14:21 UTCresolved

   This issue has been resolved. The problem with our external service provider has been fixed, error rates have returned to zero, and image uploads and display are operating normally again across all regions. Thank you for your patience.

1. 5 juin 2026 à 15:02 UTCinvestigating

   We are currently experiencing issues with slow response times on our EU region. We are investigating the issue.

2. 5 juin 2026 à 15:06 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 5 juin 2026 à 15:15 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 5 juin 2026 à 15:39 UTCresolved

   This incident has been resolved.

1. 22 mai 2026 à 11:42 UTCmonitoring

   A fix has been deployed. Background processing is catching up and we are monitoring the recovery of any queued actions. Some actions may still take longer than usual while the queue drains.

2. 22 mai 2026 à 12:16 UTCresolved

   This incident has been resolved, all system features are back to normal.

1. 30 juillet 2025 à 08:23 UTCmonitoring

   We are currently having issues with Insights (our analytics backend). It looks like no data has been ingested since July 25th. We are currently working on getting it running again now. We don't expect any data has been lost due to this, but it will take some time for the system to catch up with the past week's data once it's up and running again.

2. 30 juillet 2025 à 08:23 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 30 juillet 2025 à 12:01 UTCmonitoring

   Based on the current ingestion rate, we estimate that all queued up data will be ingested by around 6 AM CET tomorrow (July 31th).

4. 31 juillet 2025 à 08:38 UTCmonitoring

   Most of the queued events and data have been ingested by the Analytics backend, but there is still some remaining data to process before everything is fully updated.

5. 1 août 2025 à 12:00 UTCmonitoring

   Visitor data is still being slowly imported. We are working on speeding it up, but no ETA available yet.

6. 5 août 2025 à 12:00 UTCmonitoring

   All queued up data and events have been imported and processed. All Analytics features and information are working as expected.

7. 5 août 2025 à 12:01 UTCresolved

   This incident has been resolved.

1. 10 juillet 2025 à 19:03 UTCinvestigating

   We are currently experiencing issues with our real time service, which is unfortunately is causing issues with some functionality within our application. We are in contact with our provider to alleviate the issue.

2. 10 juillet 2025 à 22:07 UTCmonitoring

   We have been monitoring the situation for a while and will continue to do so.

3. 10 juillet 2025 à 22:07 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 11 juillet 2025 à 07:06 UTCresolved

   This incident has been resolved.

1. 16 avril 2025 à 10:35 UTCinvestigating

   We are currently experiencing issues with slow response times on our EU-region. We are investigation the issue.

2. 16 avril 2025 à 10:36 UTCinvestigating

   We are continuing to investigate this issue.

3. 16 avril 2025 à 10:41 UTCmonitoring

   Response times are back to normal. We are monitoring the situation.

4. 16 avril 2025 à 11:10 UTCresolved

   This incident has been resolved.

1. 4 mars 2025 à 20:39 UTCinvestigating

   We are currently experiencing intermittent availability issues affecting Career Sites and the ATS backend in our EU region. Our team is actively investigating and implementing mitigations.

2. 5 mars 2025 à 04:27 UTCinvestigating

   The issue has been identified and a fix is being implemented.

3. 5 mars 2025 à 04:35 UTCresolved

   This incident has been resolved.

1. 3 octobre 2024 à 20:05 UTCinvestigating

   We are currently experiencing problems to access career sites on with custom domain names

2. 3 octobre 2024 à 20:06 UTCinvestigating

   Career sites using a teamtailor sub-domains (company-name.teamtailor.com) works as usual. We continue to investigate

3. 3 octobre 2024 à 20:35 UTCmonitoring

   Our service provider has found and corrected the issue, we are monitoring the issue for now.

4. 3 octobre 2024 à 20:43 UTCresolved

   Incident has been resolved and everything is deemed operational again. Thank you for your patience!

1. 21 août 2024 à 05:56 UTCinvestigating

   We are currently investigating this issue.

2. 21 août 2024 à 07:10 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 21 août 2024 à 07:54 UTCresolved

   This incident has been resolved.

1. 7 août 2024 à 10:05 UTCidentified

   We are currently experiencing a delay in the delivery of notifications since yesterday. A correction for this is underway and should correct the issue later today.

2. 7 août 2024 à 10:50 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 7 août 2024 à 10:53 UTCresolved

   This incident has been resolved.

1. 5 août 2024 à 08:19 UTCinvestigating

   We are currently experience issues where the response time of our services are longer than normal. It might affect the availability of the ATS and Career sites.

2. 5 août 2024 à 08:24 UTCidentified

   We have identified the issue and are working as fast as we can to get everything back online.

3. 5 août 2024 à 09:15 UTCmonitoring

   A fix have been implemented and we are monitoring the systems.

4. 5 août 2024 à 09:16 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 5 août 2024 à 09:39 UTCresolved

   This incident has been resolved.