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    Historique des pannes de Thunkable

    32 Thunkable incidents · décembre 2020 — official updates, affected components, duration and resolution details.

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    Thunkable Platform Service Disruption

    Début 18 novembre 2025 à 12:10 UTC · 3h 0m

    OutageIncident critique
    Composants affectés
    Mobile Web App HostingThunkable DesignerThunakble Website
    1. 18 novembre 2025 à 12:10 UTCmonitoring

      We are currently experiencing platform issues due to an ongoing incident with Cloudflare Global Network. You can follow the official Cloudflare Global Network status here: https://www.cloudflarestatus.com/ We’ll continue to monitor the situation and share updates as needed. Thank you for your continued patience.

    2. 18 novembre 2025 à 15:10 UTCresolved

      Cloudflare has resolved the issue. We will continue to monitor this situation and provide updates if the issue re-surfaces. Thank you for your patience.

    Platform and Live App Outage

    Début 7 août 2025 à 23:40 UTC · 12h 31m

    Pending
    Composants affectés
    iOS Live AppAndroid Live AppThunkable Designer
    1. 7 août 2025 à 23:40 UTCinvestigating

      We are currently experiencing an outage affecting both the Thunkable platform and published live apps. Our engineering team is actively investigating the issue and working to restore full service as quickly as possible. We will provide updates here as soon as more information is available. Thank you for your patience and understanding.

    2. 7 août 2025 à 23:41 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8 août 2025 à 04:52 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 8 août 2025 à 12:11 UTCresolved

      This incident has been resolved.

    Thunkable Platform Service Disruption

    Début 12 juin 2025 à 18:51 UTC · 1h 57m

    Pending
    Composants affectés
    iOS Build ServersAndroid Build ServersDatabaseServer InfrastructureiOS Live AppAndroid Live AppThunkable Designer
    1. 12 juin 2025 à 18:51 UTCmonitoring

      We are currently experiencing platform issues due to an ongoing incident with Google Cloud Platform. We're actively monitoring the situation and will provide updates as we learn more. Thank you for your patience.

    2. 12 juin 2025 à 20:26 UTCmonitoring

      Our platform is recovering from an earlier issue related to an ongoing incident with Google Cloud Platform. Some services may still experience degraded performance as systems stabilize. You can follow the official GCP status here: https://status.cloud.google.com/ We’ll continue to monitor the situation and share updates as needed. Thank you for your continued patience.

    3. 12 juin 2025 à 20:44 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 12 juin 2025 à 20:48 UTCresolved

      This incident has been resolved.

    Technical Support System Experiencing High Latency

    Début 29 mai 2024 à 15:13 UTC · 2h 4m

    IssuesIncident mineur
    1. 29 mai 2024 à 15:13 UTCinvestigating

      Our 3rd party technical support solution provider, Intercom, is experiencing high latency that is actively being investigated, which may prevent Thunkable users on Pro, Business, and Teams plans from contacting our Support team. We're monitoring Intercom's status page and will update you as soon as the issue is resolved. In the meantime, users on Pro, Business, and Teams plans can post in the Thunkable Community if you're experiencing any time-sensitive issues, which our Support team will be actively monitoring and responding to: community.thunkable.com

    2. 29 mai 2024 à 15:20 UTCinvestigating

      We are continuing to investigate this issue.

    3. 29 mai 2024 à 17:17 UTCresolved

      This incident has been resolved.

    Android Publishing Issue

    Début 22 février 2024 à 22:05 UTC · 2h 15m

    IssuesIncident mineur
    Composants affectés
    Android Build Servers
    1. 22 février 2024 à 22:05 UTCidentified

      We have identified an issue preventing users from publishing to the Google Play Store (Android). We are working on a fix and will share an update as soon as it is tested and deployed.

    2. 23 février 2024 à 00:20 UTCresolved

      The Google Play Store (Android) publishing issue has been resolved, and you can now resume publishing your app as normal.

    iOS Publishing - Apple Rejecting Builds made with latest XCode

    Début 3 novembre 2023 à 15:51 UTC · 1h 10m

    Pending
    Composants affectés
    iOS Build Servers
    1. 3 novembre 2023 à 15:51 UTCidentified

      Thunkable iOS apps are built with the latest version of XCode, XCode 15.0.1. As of November 2, 2023, Apple has been showing the following message to Apple developers building apps with XCode 15.0.1: "New apps and app updates must be built with the public (GM) versions of Xcode 11 or later" There is an ongoing thread in the Apple forums about this issue: https://developer.apple.com/forums/thread/740853 See the Thunkable Community's discussion at: https://community.thunkable.com/t/apple-publishing-issue/2679204/4

    2. 3 novembre 2023 à 17:01 UTCresolved

      This incident has been resolved. Update in the Apple Community thread: https://developer.apple.com/forums/thread/740853?page=12 Update in the Thunkable Community thread: https://community.thunkable.com/t/apple-publishing-issue/2679204/8

    Downloading Android Projects Temporarily Unavailable

    Début 30 octobre 2023 à 15:44 UTC · 1h 12m

    OutageIncident critique
    Composants affectés
    Android Build Servers
    1. 30 octobre 2023 à 15:44 UTCmonitoring

      A third party service (Maven Central - https://status.maven.org/) is experiencing an outage, which is causing Android project downloads to be temporarily unavailable on Thunkable. We apologize for the inconvenience, and will share updates as we monitor this third party service outage and learn more.

    2. 30 octobre 2023 à 16:54 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 30 octobre 2023 à 16:55 UTCresolved

      Our third party provider is back up, and Thunkable users can resume downloading Android projects.

    Technical Support System Experiencing High Latency

    Début 12 octobre 2023 à 14:55 UTC · 1h 1m

    Pending
    1. 12 octobre 2023 à 14:55 UTCidentified

      Our 3rd party technical support solution provider, Intercom, is experiencing high latency that is actively being investigated, which may prevent Thunkable users on Pro, Business, and Teams plans from contacting our Support team. We're monitoring Intercom's status page and will update you as soon as the issue is resolved. In the meantime, users on Pro, Business, and Teams plans can post in the Thunkable Community if you're experiencing any time-sensitive issues, which our Support team will be actively monitoring and responding to: community.thunkable.com

    2. 12 octobre 2023 à 15:57 UTCresolved

      Our 3rd party technical support solution provider, Intercom, has resolved the issue that was causing high latency, and Thunkable users on Pro, Business, and Teams plans can now contact our Support team as normal. We will continue to monitor this situation and provide updates if the issue re-surfaces. Thank you for your patience.

    Project Settings Issue in Snap-to-Place Projects

    Début 13 juin 2023 à 14:13 UTC · 26m

    IssuesIncident mineur
    Composants affectés
    Thunkable Designer
    1. 13 juin 2023 à 14:13 UTCidentified

      We identified an issue where users cannot open the Project Settings page on snap-to-place projects. We have investigated to find the source of the issue, and are working to deploy a fix as quickly as possible. We will share additional updates shortly.

    2. 13 juin 2023 à 14:39 UTCresolved

      We have deployed a fix that was causing Project Settings not to display in Snap to Place projects. Please perform a hard refresh in your browser window before continuing to use Thunkable. Thanks for your patience and understanding while we worked to resolve this issue as quickly as possible, and please reach out to us through community.thunkable.com if you have any questions.

    iOS Build Servers are under maintenance

    Début 23 mars 2023 à 15:33 UTC · 1h 45m

    IssuesIncident mineur
    Composants affectés
    iOS Build Servers
    1. 23 mars 2023 à 15:33 UTCinvestigating

      An issue impacts the connections to Apple servers for iOS publishing.

    2. 23 mars 2023 à 16:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 23 mars 2023 à 17:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 23 mars 2023 à 17:18 UTCresolved

      This incident has been resolved.

    Issues When Rendering Project Screen

    Début 10 janvier 2023 à 20:10 UTC · 3h 10m

    Pending
    Composants affectés
    Thunkable Designer
    1. 10 janvier 2023 à 20:10 UTCinvestigating

      We see project screen rendering issues.

    2. 10 janvier 2023 à 20:17 UTCinvestigating

      We are continuing to investigate this issue.

    3. 10 janvier 2023 à 22:32 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 10 janvier 2023 à 22:52 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 10 janvier 2023 à 23:12 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 10 janvier 2023 à 23:20 UTCresolved

      This incident has been resolved.

    Issues When Opening The Project Page

    Début 17 novembre 2022 à 23:18 UTC · 46m

    Pending
    Composants affectés
    Thunkable Designer
    1. 17 novembre 2022 à 23:18 UTCidentified

      Users are experiencing issues when opening the project page.

    2. 17 novembre 2022 à 23:46 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 18 novembre 2022 à 00:01 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 18 novembre 2022 à 00:04 UTCresolved

      This incident has been resolved.

    Elevated Errors in Android Publish Servers

    Début 8 novembre 2022 à 14:22 UTC · 2h 10m

    Pending
    Composants affectés
    Android Build Servers
    1. 8 novembre 2022 à 14:22 UTCinvestigating

      We are currently investigating this issue.

    2. 8 novembre 2022 à 16:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8 novembre 2022 à 16:32 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 8 novembre 2022 à 16:32 UTCresolved

      This incident has been resolved.

    Build Server upstream incident

    Début 4 novembre 2022 à 22:08 UTC · 4h 19m

    IssuesIncident mineur
    Composants affectés
    iOS Build ServersAndroid Build Servers
    1. 4 novembre 2022 à 22:08 UTCidentified

      An incident caused by the Expo service we use for builds is generating issues with our build servers. More information can be found at https://status.expo.dev/

    2. 4 novembre 2022 à 22:08 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 5 novembre 2022 à 02:22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5 novembre 2022 à 02:24 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 5 novembre 2022 à 02:27 UTCresolved

      This incident has been resolved.

    Android Build Servers are under maintenance

    Début 1 novembre 2022 à 18:33 UTC · 23m

    Pending
    Composants affectés
    Android Build Servers
    1. 1 novembre 2022 à 18:33 UTCmonitoring

      Android Build Servers are under maintenance. We will finish it by 1 pm PST or sooner.

    2. 1 novembre 2022 à 18:56 UTCresolved

      This incident has been resolved.

    Elevated Errors in Android Build Servers

    Début 31 octobre 2022 à 03:33 UTC · 1d 0h

    Pending
    Composants affectés
    iOS Build Servers
    1. 31 octobre 2022 à 03:33 UTCinvestigating

      We're experiencing an elevated level of Android Build Server errors and are currently looking into the issue.

    2. 31 octobre 2022 à 12:08 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 31 octobre 2022 à 12:45 UTCidentified

      One of our Android Build Server dependencies is down. We are working on a fix. You can follow the Gradle status here: https://status.gradle.com

    4. 31 octobre 2022 à 19:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 31 octobre 2022 à 19:49 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 1 novembre 2022 à 03:43 UTCresolved

      This incident has been resolved.

    Android & iOS Build Servers are under maintenance

    Début 29 septembre 2022 à 21:37 UTC · 26m

    IssuesIncident mineur
    Composants affectés
    iOS Build ServersAndroid Build Servers
    1. 29 septembre 2022 à 21:37 UTCmonitoring

      We will be back online around 3 pm PST.

    2. 29 septembre 2022 à 22:03 UTCresolved

      This incident has been resolved.

    iOS Build Servers are under maintenance

    Début 13 septembre 2022 à 17:36 UTC · 11m

    Pending
    Composants affectés
    iOS Build Servers
    1. 13 septembre 2022 à 17:36 UTCmonitoring

      We are deploying a new release to fix the default build number issue. All the build servers should be back online around 11 am PST.

    2. 13 septembre 2022 à 17:46 UTCresolved

      This incident has been resolved.

    Android & iOS Build Servers are under maintenance

    Début 23 août 2022 à 20:38 UTC · 3h 6m

    IssuesIncident mineur
    Composants affectés
    iOS Build ServersAndroid Build Servers
    1. 23 août 2022 à 20:38 UTCmonitoring

      Android & iOS Build Servers are under maintenance. We expect to be fully operational by 4 PM pst today.

    2. 23 août 2022 à 23:44 UTCresolved

      This incident has been resolved.

    Android Build Servers - Partial Outage

    Début 17 janvier 2022 à 15:30 UTC · 6h 21m

    OutageIncident majeur
    Composants affectés
    Android Build Servers
    1. 17 janvier 2022 à 15:30 UTCidentified

      There is a partial outage in one of our build dependencies: Bintray (https://status.bintray.com/). Thunkable’s Android build servers will be on maintenance mode until the above issues are resolved.

    2. 17 janvier 2022 à 21:51 UTCresolved

      The dependencies are back online and the servers are running.