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    53 Trifacta incidents · octobre 2021 — official updates, affected components, duration and resolution details.

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    Impossible de se connecter à Alteryx One

    Début 6 octobre 2026 à 16:25 UTC · 5h 9m

    OutageIncident critique
    Composants affectés
    Designer CloudMachine LearningMachine LearningLocation IntelligenceAuto InsightsDataprep by TrifactaPlansLocation IntelligenceDesigner Cloud Powered by TrifactaPlansPlansAuto InsightsApp BuilderDesigner CloudLocation IntelligenceLicense PortalDesigner CloudApp BuilderAuto InsightsApp BuilderMachine Learning
    1. 6 octobre 2026 à 16:35 UTCinvestigating

      Le fournisseur d'identité tiers derrière Alteryx One login a implémenté un correctif, et login est en cours de récupération dans toutes les régions. Nous surveillons le service à mesure qu'il se stabilise. Certains utilisateurs peuvent encore éprouver des problèmes et peuvent avoir besoin de se déconnecter et de se reconnecter, ou redémarrer l'Alteryx Une application, pour restaurer leur session. Nous fournirons une autre mise à jour dans les 60 minutes, ou plus tôt si la situation change.

    2. 6 octobre 2026 à 18:26 UTCmonitoring

      Un correctif a été mis en place et nous suivons les résultats.

    3. 6 octobre 2026 à 18:56 UTCidentified

      Connectez-vous à Alteryx L'un d'eux échoue à nouveau dans toutes les régions à environ 18h35 UTC en raison d'une interruption continue du fournisseur d'identité de tiers. Les utilisateurs ne peuvent pas se connecter, et certains utilisateurs connectés peuvent être signés. Nous travaillons avec le fournisseur et fournirons une autre mise à jour dans les 60 minutes.

    4. 6 octobre 2026 à 19:54 UTCmonitoring

      Connectez-vous à Alteryx L'un d'eux a été restauré dans toutes les régions vers 19h00 UTC après une deuxième interruption de la part du tiers fournisseur d'identité. Nous continuons à surveiller pendant que le service se stabilise. Si vous avez encore des problèmes, signez et revenez, et fermez et relancez l'Alteryx Une application si elle semble gelée.

    5. 6 octobre 2026 à 21:34 UTCresolved

      Cet incident a été résolu. Une panne d'identité de tiers empêche les utilisateurs de se connecter à Alteryx Une dans toutes les régions entre environ 16:00 et 19:00 UTC. Le fournisseur a confirmé la résolution complète, et la connexion fonctionne normalement. Si vous avez encore des problèmes, veuillez contacter le service clientèle. Nous nous excusons pour la perturbation.

    Traduit automatiquement depuis la mise à jour officielle de l'incident.

    Les connexions à Alteryx Data Plane sont dégradées - US1

    Début 3 septembre 2026 à 22:24 UTC · 10h 1m

    IssuesIncident mineur
    Composants affectés
    PlansDesigner Cloud
    1. 3 septembre 2026 à 22:24 UTCinvestigating

      Nous enquêtons actuellement sur un problème touchant les connexions avec Alteryx Data Plane dans la région des États-Unis1. Un fournisseur de services tiers connaît actuellement un problème qui affecte la connectivité Alteryx Data Plane. Notre équipe surveille activement la situation et travaille à minimiser l'impact. Nous fournirons des mises à jour supplémentaires à mesure que de plus amples renseignements seront disponibles.

    2. 3 septembre 2026 à 22:48 UTCmonitoring

      Nous voyons des signes de récupération pour les connexions à Alteryx Data Plane dans la région US1 comme le fournisseur de services tiers continue à récupérer. Notre équipe surveille activement la situation et la connectivité Alteryx Data Plane en retournant à la normale. Nous continuerons de surveiller le rétablissement complet et de fournir des mises à jour supplémentaires au fur et à mesure que de plus amples renseignements seront disponibles.

    3. 3 septembre 2026 à 22:49 UTCmonitoring

      Nous restons à l'affût de tout autre problème.

    4. 4 septembre 2026 à 08:26 UTCresolved

      Cet incident a été résolu.

    Traduit automatiquement depuis la mise à jour officielle de l'incident.

    Investigating Delays With File Conversions in Designer Cloud

    Début 15 juin 2026 à 21:21 UTC · 15h 44m

    IssuesIncident mineur
    Composants affectés
    Designer CloudDesigner CloudDesigner Cloud
    1. 15 juin 2026 à 21:21 UTCinvestigating

      Some users may experience delays or jobs appearing stuck when running file conversions in Designer Cloud. Our team is actively investigating the issue and working to restore normal performance as quickly as possible. We will share additional updates as more information becomes available.

    2. 16 juin 2026 à 01:03 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 16 juin 2026 à 13:05 UTCresolved

      Resolved.

    US1: Platform Performance Degradation - Slow Login and Application Load Times

    Début 25 mai 2026 à 06:52 UTC · 1d 1h

    OutageIncident majeur
    Composants affectés
    PlansApp BuilderLocation IntelligenceLicense PortalDesigner CloudAuto InsightsMachine Learning
    1. 25 mai 2026 à 06:52 UTCinvestigating

      We are currently investigating reports of slow login and application load performance in the US1 environment. Some users may experience delays accessing workspaces, loading the home screen, or using application features.

    2. 25 mai 2026 à 08:54 UTCinvestigating

      We are investigating elevated latency and login issues impacting some users in the US1 environment. Our teams are actively working to identify the root cause and mitigate the issue.

    3. 25 mai 2026 à 10:52 UTCidentified

      We have identified the issue and are actively working to resolve it. Some users may continue to experience intermittent latency or delays while recovery efforts are in progress.

    4. 25 mai 2026 à 14:59 UTCmonitoring

      We have resolved the issue at 11:30 AM UTC. We are continuing to closely monitor the environment to ensure stability.

    5. 26 mai 2026 à 07:53 UTCresolved

      The issue impacting login and application performance has been resolved.

    US1 : Alteryx Analytics Cloud Platform is experiencing degraded performance

    Début 4 mai 2026 à 18:45 UTC · 7d 23h

    OutageIncident majeur
    Composants affectés
    Designer Cloud
    1. 4 mai 2026 à 18:45 UTCinvestigating

      We are currently investigating an issue in US1 that is impacting some Alteryx One customers. The impact to users would potentially be in pages related to assets, library and data sets. There is likely related to an issue with a 3rd party provider.

    2. 4 mai 2026 à 23:55 UTCmonitoring

      We've implemented a fix and will continue to monitor the environment. If issues persist, please open a support case with Alteryx support. Thank you.

    3. 5 mai 2026 à 15:36 UTCmonitoring

      We're experiencing degraded performance in US1. Users may encounter slowness when navigating Alteryx One assets, library, and data sets.

    4. 7 mai 2026 à 14:51 UTCmonitoring

      We have deployed a fix to address performance issues affecting datasets, workflows, and job history. System performance has improved, and we are continuing to monitor to ensure full recovery.

    5. 12 mai 2026 à 18:44 UTCresolved

      This incident has been resolved.

    Issues authenticating in US1

    Début 4 mai 2026 à 17:21 UTC · 3h 32m

    OutageIncident majeur
    Composants affectés
    Designer Cloud
    1. 4 mai 2026 à 17:21 UTCinvestigating

      We are currently investigating authentication failures in US1. We will provide updates shortly.

    2. 4 mai 2026 à 20:53 UTCresolved

      We've identified the problem and have determined impact to only a small subset of users. In the event issues continue, please open a support case with Alteryx support. Thank you.

    New Assets Not Displaying in Library

    Début 2 avril 2026 à 21:11 UTC · 25m

    IssuesIncident mineur
    Composants affectés
    Designer CloudDesigner CloudDesigner Cloud
    1. 2 avril 2026 à 21:11 UTCidentified

      New assets in Designer Cloud are delayed when viewing in Library.

    2. 2 avril 2026 à 21:23 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2 avril 2026 à 21:36 UTCresolved

      This incident has been resolved.

    AU1 - Plan jobs are failing

    Début 21 mars 2026 à 07:53 UTC · 3h 20m

    IssuesIncident mineur
    Composants affectés
    Plans
    1. 21 mars 2026 à 07:53 UTCinvestigating

      We are currently investigating this issue

    2. 21 mars 2026 à 07:56 UTCinvestigating

      We are continuing to investigate this issue.

    3. 21 mars 2026 à 10:06 UTCidentified

      We have identified the issue impacting AU1 plan jobs and are actively working with the GCP support team to resolve it. Further updates will be shared as progress is made.

    4. 21 mars 2026 à 10:15 UTCidentified

      The issue has been identified, and a fix is being implemented

    5. 21 mars 2026 à 10:17 UTCmonitoring

      The issue impacting AU1 plan jobs has been resolved. We will continue to monitor the system to ensure stability.

    6. 21 mars 2026 à 11:13 UTCresolved

      The issue impacting AU1 plan jobs has been resolved. This was related to a Google Kubernetes Engine (GKE) incident in australia-southeast1, where network traffic throttling between internal services caused disruptions to cluster operations; the issue has since been mitigated by Google.

    AU1 is currently experiencing an outage

    Début 20 mars 2026 à 18:24 UTC · 3h 42m

    OutageIncident critique
    Composants affectés
    Machine LearningLocation IntelligencePlansAuto InsightsDesigner CloudApp Builder
    1. 20 mars 2026 à 18:24 UTCinvestigating

      We’re aware of an issue impacting the AU1 region (https://au1.alteryxcloud.com/) and are currently investigating. We will be providing updates as soon as we have more information.

    2. 20 mars 2026 à 19:29 UTCidentified

      There is an ongoing Google Cloud incident in the region that is directly related to the AlteryxCloud incident.

    3. 20 mars 2026 à 19:40 UTCmonitoring

      Au1 environment is back up and running. We are still monitoring and confirming all functionality. Also waiting on Google incident to be fully resolved.

    4. 20 mars 2026 à 22:06 UTCresolved

      This incident has been resolved.

    Alteryx One outage - us1.alteryxcloud.com

    Début 11 février 2026 à 12:22 UTC · 2h 10m

    OutageIncident critique
    Composants affectés
    PlansApp BuilderLocation IntelligenceLicense PortalDesigner CloudAuto InsightsMachine Learning
    1. 11 février 2026 à 12:22 UTCinvestigating

      We are currently investigating issues with us1.alteryxcloud.com

    2. 11 février 2026 à 14:31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 11 février 2026 à 14:31 UTCresolved

      This incident has been resolved.

    Login Issues in US1/EU1/AU1

    Début 22 janvier 2026 à 20:53 UTC · 11h 47m

    IssuesIncident mineur
    Composants affectés
    Designer CloudMachine LearningMachine LearningLocation IntelligenceAuto InsightsPlansLocation IntelligencePlansPlansAuto InsightsApp BuilderDesigner CloudLocation IntelligenceLicense PortalDesigner CloudApp BuilderAuto InsightsApp BuilderMachine Learning
    1. 22 janvier 2026 à 20:53 UTCinvestigating

      We are currently investigating login issues in all production regions.

    2. 22 janvier 2026 à 21:30 UTCidentified

      We've identified our Alteryx One SSO vendor is currently experiencing a service disruption as a result of multiple Microsoft 365 service disruptions. This may cause degraded functionality or access to Alteryx One. We're monitoring the incident closely and will share updates as they become available (last update: Jan 22, 2026 9:11 PM UTC).

    3. 23 janvier 2026 à 07:02 UTCidentified

      The issue with our Alteryx One SSO vendor, caused by upstream Microsoft 365 service disruptions, has now been resolved on their end. Services are operating normally, and OTP delivery has been verified as successful. We will continue to monitor the situation closely for a period of time before marking the incident as fully resolved.

    4. 23 janvier 2026 à 07:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 23 janvier 2026 à 08:40 UTCresolved

      The issue impacting Alteryx One SSO, caused by upstream Microsoft 365 service disruptions, has been fully resolved. Following a monitoring period, all services are operating normally, and OTP delivery is functioning as expected. This incident is now resolved.

    AACP Latency Issues in US1

    Début 7 janvier 2026 à 22:59 UTC · 19h 11m

    Pending
    Composants affectés
    Designer CloudAuto Insights
    1. 7 janvier 2026 à 22:59 UTCinvestigating

      We're actively investigating latency issues in US1. Updates will be provided shortly.

    2. 8 janvier 2026 à 18:10 UTCresolved

      This incident has been resolved.

    Cloudflare Global Network experiencing issues

    Début 18 novembre 2025 à 14:40 UTC · 19h 22m

    IssuesIncident mineur
    Composants affectés
    Designer CloudMachine LearningMachine LearningLocation IntelligenceAuto Insights (Classic) United StatesAuto InsightsDataprep by TrifactaPlansAuto Insights (Classic) AustraliaLocation IntelligenceDesigner Cloud Powered by TrifactaPlansPlansAuto Insights (Classic) United KingdomAuto InsightsApp BuilderDesigner CloudLocation IntelligenceLicense PortalDesigner CloudApp BuilderAuto InsightsApp BuilderMachine Learning
    1. 18 novembre 2025 à 14:40 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 19 novembre 2025 à 10:02 UTCresolved

      This incident has been resolved.

    Login Issues Due to Third-Party Vendor Outage

    Début 29 octobre 2025 à 17:19 UTC · 3h 40m

    OutageIncident critique
    Composants affectés
    License Portal
    1. 29 octobre 2025 à 17:19 UTCidentified

      We are currently aware of an issue with a third-party vendor that is impacting authentication services. As a result, some users may be unable to log in at this time. We are monitoring the vendor’s recovery efforts and will provide updates as they become available.

    2. 29 octobre 2025 à 19:47 UTCmonitoring

      The third-party vendor has resolved the issue causing login failures. Logins are now functioning normally, and we are monitoring the situation to ensure continued stability.

    3. 30 octobre 2025 à 15:58 UTCresolved

      This incident has been resolved.

    Unable to login in all 3 regions (US1, AU1, EU1)

    Début 16 octobre 2025 à 09:23 UTC · 8h 12m

    Pending
    Composants affectés
    Designer CloudDesigner CloudDesigner Cloud
    1. 16 octobre 2025 à 09:23 UTCinvestigating

      We are currently investigating this issue. ` latest status: login works now, but there could be still minor outages caused by external services

    2. 16 octobre 2025 à 12:01 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 16 octobre 2025 à 12:02 UTCmonitoring

      We have confirmed normal access and login functionality for all users and will continue monitoring to ensure stability.

    4. 16 octobre 2025 à 12:10 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 16 octobre 2025 à 17:35 UTCresolved

      This incident has been resolved.

    Alteryx Licensing Vendor Outage

    Début 25 septembre 2025 à 12:30 UTC · 10h 51m

    OutageIncident majeur
    Composants affectés
    License Portal
    1. 25 septembre 2025 à 20:29 UTCmonitoring

      All attempts at Alteryx One license activation via online or offline methods are currently unavailable due to a vendor outage. Product access for licenses already activated is not affected. We recommend not assigning or removing licenses if avoidable until the issue is resolved

    2. 25 septembre 2025 à 22:26 UTCmonitoring

      Our vendor has completed remediation and failover steps. License activation services for Alteryx One have been restored, and we are monitoring to confirm full stability.

    3. 25 septembre 2025 à 23:21 UTCresolved

      This incident has been resolved.

    Intermittent Issues in US1 - Elevated Error Rates

    Début 14 août 2025 à 22:12 UTC · 1h 10m

    Pending
    1. 14 août 2025 à 22:12 UTCinvestigating

      We are currently experiencing elevated error rates, relating to job executions. We are actively working to resolve the issue.

    2. 14 août 2025 à 23:06 UTCidentified

      We've identified the cause of error rates increasing in US1. The team is working to implement a fix.

    3. 14 août 2025 à 23:14 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 14 août 2025 à 23:22 UTCresolved

      This incident has been resolved.

    Degraded Performance in US1 - AACP Auto Insights

    Début 14 juillet 2025 à 17:06 UTC · 3h 4m

    IssuesIncident mineur
    Composants affectés
    Auto Insights
    1. 14 juillet 2025 à 17:06 UTCidentified

      Auto Insights in US1 is experiencing elevated error rates when in Datasets. We've identified the issue and are working towards a solution.

    2. 14 juillet 2025 à 18:28 UTCmonitoring

      A fix has been implemented and Auto Insights is operational. We will continue to monitor the environment.

    3. 14 juillet 2025 à 20:10 UTCresolved

      This incident has been resolved.

    Intermittent Issues in US1 - Connections to Third Party Endpoints

    Début 24 juin 2025 à 21:04 UTC · 1h 50m

    Pending
    Composants affectés
    Designer Cloud
    1. 24 juin 2025 à 21:04 UTCidentified

      We've identified an issue when making connections to third party endpoints for customers in the US1 region. A fix has been implemented and we are actively monitoring the environment.

    2. 24 juin 2025 à 21:09 UTCmonitoring

      Services are stable. We'll continue to monitor the environment.

    3. 24 juin 2025 à 22:54 UTCresolved

      This incident has been resolved. Services are working as expected.

    Google Cloud Platform Outage - Potential Alteryx Services Impact

    Début 12 juin 2025 à 19:45 UTC · 3h 30m

    Pending
    Composants affectés
    Designer CloudMachine LearningMachine LearningLocation IntelligenceAuto Insights (Classic) United StatesAuto InsightsDataprep by TrifactaPlansAuto Insights (Classic) AustraliaLocation IntelligenceDesigner Cloud Powered by TrifactaPlansPlansAuto Insights (Classic) United KingdomAuto InsightsApp BuilderDesigner CloudLocation IntelligenceLicense PortalDesigner CloudApp BuilderAuto InsightsApp BuilderMachine Learning
    1. 12 juin 2025 à 19:45 UTCinvestigating

      Customers may experience service interruptions for all regions due to Google Cloud Platform Outage. We are currently investigating further impact. For more information on the GCP outage, please refer to https://status.cloud.google.com/.

    2. 12 juin 2025 à 19:52 UTCmonitoring

      Customers may experience service interruptions for all regions due to Google Cloud Platform Outage. We are currently investigating further impact. For more information on the GCP outage, please refer to https://status.cloud.google.com/.

    3. 12 juin 2025 à 23:15 UTCresolved

      This incident has been resolved.