Historique des pannes de Turnitin

1. 3 septembre 2026 à 19:17 UTCresolved

   Nous l'avons réparé ! Nous avons constaté qu'en raison d'un incident de service inattendu, les utilisateurs n'ont peut-être pas pu accéder aux boîtes de réception des affectations Standard et Clarity. Les utilisateurs qui accèdent à ces types d'affectation via une intégration peuvent également avoir reçu des erreurs lorsqu'ils tentent d'accéder à la boîte de réception de l'affectation. Nous sommes heureux de vous informer que le service a été rétabli. L'incident s'est produit entre les moments suivants : PDT: Jeudi 3 septembre 10:57 - Jeudi 3 septembre 11:24 BST: Jeudi 3 septembre 18:57 - Jeudi 3 septembre 19:24 AEST: Vendredi 4 septembre 03:57 - Vendredi 4 septembre 04:24 Nous regrettons tout inconvénient que cela pourrait avoir causé si vous avez été touchés par l'incident d'aujourd'hui.

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1. 3 septembre 2026 à 05:06 UTCidentified

   Nous avons eu quelques problèmes. Tunitin et TunitinUK connaissent actuellement un incident de service inattendu. Pendant ce temps, les utilisateurs qui accèdent au service via une intégration peuvent rencontrer une erreur lorsqu'ils tentent d'utiliser le service Tunitin. Nous vous invitons à suivre les progrès de cet incident pendant que nous travaillons à ramener le service à une santé optimale.

2. 3 septembre 2026 à 05:42 UTCinvestigating

   Nous enquêtons actuellement sur cette question.

3. 3 septembre 2026 à 07:46 UTCinvestigating

   Tunitin et TunitinUK connaissent actuellement un incident de service inattendu. Pendant ce temps, les utilisateurs qui accèdent au service via une intégration peuvent rencontrer une erreur lorsqu'ils tentent d'utiliser le service Tunitin. Nous vous invitons à suivre les progrès de cet incident pendant que nous travaillons à ramener le service à une santé optimale.

4. 3 septembre 2026 à 08:10 UTCinvestigating

   Nous continuons d'enquêter sur cette question. Les connexions pour Tunitin UK, Tunitin et iHenticate.com ont été restaurées.

5. 3 septembre 2026 à 08:52 UTCresolved

   Nous l'avons réparé ! En raison d'un incident de service inattendu, vous n'avez peut-être pas pu vous connecter à Tunitin, TunitinUK, iThenticate.com aujourd'hui. Les utilisateurs accédant à Turnitin via une intégration peuvent également avoir reçu des erreurs lors de la tentative d'accès au service. Nous sommes heureux de vous informer que le service a été rétabli. L'incident s'est produit entre les moments suivants : PDT: Mercredi 2 septembre 20h40 - Jeudi 3 septembre 1:27 BST: Jeudi 3 septembre 4:40 - Jeudi 3 septembre 9:27 AEST: Jeudi 3 septembre 13:40 - Jeudi 3 septembre 18:27 Nous regrettons tout inconvénient que cela pourrait avoir causé si vous avez été touchés par l'incident d'aujourd'hui.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 6 août 2026 à 10:54 UTCidentified

   We’ve run into some issues. Originality, CrossRef Similarity Check, Similarity, SimCheck and iThenticate V2 are currently experiencing an unexpected service incident. Integration users may also be affected. During this time, you may find users encounter an error message when they try to upload files. We invite you to track the progress of this incident while we work to bring the service back to optimum health.

2. 6 août 2026 à 11:55 UTCidentified

   Users can now upload files without an error message but they may find a delay in processing.

3. 6 août 2026 à 12:52 UTCresolved

   We’ve fixed it! Due to an unexpected service incident, you may have been unable to upload files in Originality, CrossRef Similarity Check, Similarity, SimCheck and iThenticate V2 today. Users accessing via an integration may also have been affected. We are pleased to advise that service has been restored. Submissions made via integrations may need to be resubmitted. The incident occurred between the following times: PDT: Thursday, 6th August 03:30 - Thursday, 6th August 05:35 BST: Thursday, 6th August 11:30 - Thursday, 6th August 13:35 AEST: Thursday, 6th August 20:30 - Thursday, 6th August 22:35 We regret any inconvenience this may have caused if you were impacted by today’s incident.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 15 juillet 2026 à 11:58 UTCidentified

   Nous avons eu quelques problèmes. Tunitin.com connaît actuellement un incident de service inattendu. Pendant ce temps, vous pouvez trouver que les utilisateurs de l'instructeur ou de l'étudiant essayant de se connecter à partir de Tunitin.com sont dirigés vers la page de connexion Admin, plutôt que la page de connexion de l'instructeur et de l'étudiant. L'instructeur ou l'étudiant s'il vous plaît utiliser cette URL pour vous connecter à votre compte (Utilisateurs mondiaux) https://www.turnitin.com/login page.asp (utilisateurs britanniques) https://www.turnitinuk.com/login page.asp Nous vous invitons à suivre les progrès de cet incident pendant que nous travaillons à ramener le service à une santé optimale.

2. 15 juillet 2026 à 12:34 UTCidentified

   Tunitin.com devrait maintenant présenter l'URL de connexion de l'instructeur et de l'étudiant pour les utilisateurs de langue anglaise, nous mettons à jour les pages de langue non anglaise maintenant. L'instructeur ou l'étudiant s'il vous plaît utiliser cette URL pour vous connecter à votre compte (Utilisateurs mondiaux) https://www.turnitin.com/login page.asp (utilisateurs britanniques) https://www.turnitinuk.com/login page.asp

3. 15 juillet 2026 à 14:12 UTCidentified

   Nous avons mis à jour la page Tunitin.com pour les utilisateurs des régions suivantes; Amériques États-Unis (anglais) Amérique latine (Español) Brésil (Português) Canada (anglais) México (Español) Europe & Moyen-Orient Allemagne (Deutsch) España (Espagne) France (français) Italie (Italiano) Moyen-Orient ( عربي) Nederland (Nederlands) Portugal (Portuguès) Türkiye (Türk) Royaume-Uni (anglais) Nous sommes en train de mettre à jour les pages régionales suivantes; Asie-Pacifique Australie (anglais) Inde (anglais) Indonésie (Bahassa Indonésie) 日本 (日本語) Dénomination des marchandises Nouvelle-Zélande (anglais) Philippines (anglais) Autres Autres

4. 15 juillet 2026 à 14:52 UTCresolved

   Nous l'avons réparé ! En raison d'un incident de service inattendu, vous n'avez peut-être pas été en mesure de vous connecter comme instructeur ou étudiant dans Turner Feedback Studio aujourd'hui. Nous sommes heureux de vous informer que le service a été rétabli. L'incident s'est produit entre les moments suivants : PDT: Mardi 14 Juillet 10:27 - Mercredi 15 Juillet 07:50 BST: Mardi 14 juillet 18:27 - Mercredi 15 juillet 15:50 AEST: Mercredi 15 Juillet 03:27 - Jeudi 16 Juillet 00:50 Nous regrettons tout inconvénient que cela pourrait avoir causé si vous avez été touchés par l'incident d'aujourd'hui.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 17 juillet 2026 à 14:11 UTCresolved

   Les 14 et 15 juillet, les utilisateurs de l'instructeur ou de l'étudiant accédant au service via Tunitin.com ou Tunitinuk.com ont peut-être été mal dirigés vers la page de connexion Admin, plutôt que vers la page de connexion de l'instructeur et de l'étudiant. La page de connexion elle-même et le reste du service sont restés opérationnels. Il a été conseillé aux instructeurs et aux étudiants d'utiliser cette URL pour se connecter à leurs comptes respectifs : (Utilisateurs mondiaux) https://www.turnitin.com/login page.asp (utilisateurs britanniques) https://www.turnitinuk.com/login page.asp Cela a depuis été résolu, et les utilisateurs devraient accéder à leurs pages de connexion par l'intermédiaire de Turnitin comme normal. Nous regrettons tout inconvénient que cela pourrait avoir causé.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 25 juin 2026 à 15:04 UTCidentified

   We’ve run into some issues. Turnitin and TurnitinUK are currently experiencing an unexpected service incident. During this time, users accessing the service via turnitin.com and turnitinuk.com may encounter an error when accessing New standard or Clarity assignments. Users accessing these services via an integration, may also be affected. We invite you to track the progress of this incident while we work to bring the service back to optimum health.

2. 25 juin 2026 à 15:13 UTCidentified

   We are continuing to work on a fix for this issue.

3. 25 juin 2026 à 15:55 UTCresolved

   We’ve fixed it! Due to an unexpected service incident, users accessing the service via turnitin.com and turnitinuk.com may have encountered an error when accessing New standard or Clarity assignments today. Users accessing these services via an integration, may also have been affected. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Thursday, 25th June 06:05 - Thursday, 25th June 08:43 BST: Thursday, 25th June 14:05 - Thursday, 25th June 16:43 AEST: Thursday, 25th June 23:05 - Friday, 26th June 01:43 We regret any inconvenience this may have caused if you were impacted by today’s incident.

1. 15 juin 2026 à 10:25 UTCresolved

   We’ve run into some issues. Feedback Studio, Feedback Studio UK, iThenticate v1, iThenticate v2 and Similarity have experienced an unexpected service incident. During this time, some users may have experienced an error message when logging in via Shibboleth SSO. PDT: Sunday, 14th June 17:43 - Monday, 15th June 03:22 BST: Monday, 15th June 01:43 - Monday, 15th June 11:22 AEST: Monday, 15th June 10:43 - Monday, 15th June 20:22 We regret any inconvenience this may have caused if you were impacted by today’s incident.

1. 12 juin 2026 à 07:00 UTCresolved

   We’ve fixed it! Due to an unexpected service incident, users may have been unable to access their classes in Turnitin and Turnitin UK today. Users accessing these services via an integration may also have been affected. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Thursday, 11th June 16:10 - Thursday, 11th June 16:50 BST: Friday, 12th June 00:10 - Friday, 12th June 00:50 AEST: Friday, 12th June 09:10 - Friday, 12th June 09:50 We regret any inconvenience this may have caused if you were impacted by today’s incident.

1. 10 juin 2026 à 14:19 UTCresolved

   We’ve fixed it! Due to an unexpected service incident, users who access Turnitin, Turnitin UK, Turnitin Similarity, SimCheck, Originality and iThenticate V1 and V2 through Shibboleth SSO only, may have been unable to do so today. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Tuesday, June 9th 21:06 - Wednesday, June 10th 01:42 BST: Wednesday, June 10th 05:06 - Wednesday, June 10th 09:42 AEDT: Wednesday, June 10th 14:06 - Wednesday, June 10th 18:42 We regret any inconvenience this may have caused if you were impacted by today’s incident.

1. 4 juin 2026 à 00:42 UTCidentified

   We’ve run into some issues. Turnitin is currently experiencing an unexpected service incident. During this time, users may find that Turnitin, Turnitin UK and iThenticate V1 are inaccessible, integrations users may be affected. We invite you to track the progress of this incident while we work to bring the service back to optimum health.

2. 4 juin 2026 à 00:47 UTCidentified

   We are continuing to work on a fix for this issue.

3. 4 juin 2026 à 01:24 UTCmonitoring

   We're currently monitoring a fix for Turnitin and Turnitin UK, however, iThenticate V1 users are still affected.

4. 4 juin 2026 à 01:48 UTCresolved

   We’ve fixed it! Due to an unexpected service incident, you may have been unable to access in Turnitin.com, TurnitinUK.com and iThenticate.com today, users accessing these services via integrations may have been affected. We are pleased to advise that service has been restored. The incident occurred between the following times: Turnitin.com and TurnitinUK.com: PDT: Wednesday, 3rd June, 17:00 - Wednesday, 3rd June 18:12 BST: Thursday, 4th June, 01:00 - Thursday, 4th June, 02:12 AEST: Thursday, 4th June, 10:00 - Thursday, 4th June, 11:12 iThenticate.com: PDT: Wednesday, 3rd June, 17:00 - Wednesday, 3rd June 18:38 BST: Thursday, 4th June, 01:00 - Thursday, 4th June, 02:38 AEST: Thursday, 4th June, 10:00 - Thursday, 4th June, 11:38 We regret any inconvenience this may have caused if you were impacted by today’s incident.

1. 19 mai 2026 à 12:52 UTCidentified

   We’ve run into some issues. Turnitin UK is currently experiencing an unexpected service incident. During this time, you may find that you are unable to access Classes or Assignments. Users accessing via an integration may also be affected. We invite you to track the progress of this incident while we work to bring the service back to optimum health.

2. 19 mai 2026 à 13:36 UTCresolved

   We’ve fixed it! Due to an unexpected service incident, you may have been unable to access Turnitin UK classes and assignments today. Users accessing via an integration have also been affected. Administrators may have also experienced errors when accessing their portal. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Tuesday, 19th May 2026 04:50 - 06:20 BST: Tuesday, 19th May 2026 12:50 - 14:20 AEST: Tuesday, 19th May 2026 21:50 - 23:20 We regret any inconvenience this may have caused if you were impacted by today’s incident.

1. 7 mai 2026 à 15:23 UTCidentified

   We’ve run into some issues. Turnitin Feedback Studio is currently experiencing an unexpected service incident. During this time, Spanish language users may encounter intermittent errors when accessing AI writing reports. We invite you to track the progress of this incident while we work to bring the service back to optimum health.

2. 7 mai 2026 à 16:19 UTCresolved

   We’ve fixed it! Due to an unexpected service incident, Spanish language users may have intermittently encountered errors when accessing the AI Writing reports in Turnitin Feedback Studio. We are pleased to advise that service has been restored. Any submissions made in the below time frame may still show an error, we are in the process of fixing these affected reports. This process may take some time. If a report is needed urgently please resubmit to generate a new AI Writing report. The incident occurred between the following times: PDT: Thursday, 6th May 06:25 - Thursday, 7th May 09:08 BST: Thursday, 6th May 14:25 - Thursday, 7th May 17:08 AEST: Thursday, 6th May 23:25 - Friday, 8th May 02:08 We regret any inconvenience this may have caused if you were impacted by today’s incident.

1. 4 mai 2026 à 14:32 UTCidentified

   We’ve run into some issues. Due to an unplanned key rotation by Instructure following the security incident posted here (https://status.instructure.com/incidents/9wm4knj2r64z), users will encounter issues accessing reports via Canvas LMS submitted via Canvas Plagiarism Framework (CPF). Affected products: Turnitin Turnitin UK Turnitin Similarity, Originality and SimCheck

2. 4 mai 2026 à 22:09 UTCresolved

   We’ve fixed it! Due to an unplanned key rotation by Instructure following the security incident posted here (https://status.instructure.com/incidents/9wm4knj2r64z), users might have been unable to access or generate similarity reports via Canvas LMS submitted via Canvas Plagiarism Framework (CPF). We are pleased to advise that service has been restored. Affected products: Turnitin Turnitin UK Turnitin Similarity, Originality and SimCheck The incident occurred between the following times: PDT: May 1st, 2026 - Friday, 15:30 to May 4th, 2026 - Monday 14:49 BST: May 1st, 2026 - Friday, 23:30 to May 4th, 2026 - Monday 22:49 AEST: May 2nd, 2026 - Saturday, 08:30 - May 5th, 2026 - Tuesday 07:49 Please note that Canvas will resubmit the affected submissions; it is worth noting that this may take a while to complete. We regret any inconvenience this may have caused if you were impacted by the incident.

1. 30 avril 2026 à 18:29 UTCidentified

   We’ve run into some issues. Turnitin Clarity is currently experiencing an unexpected service incident. During this time, you may find that you areunable to access Turnitin Clarity assignments created using an LTI 1.3 integration via turnitinuk.com and turnitin.com directly. We invite you to track the progress of this incident while we work to bring the service back to optimum health.

2. 30 avril 2026 à 19:30 UTCidentified

   We are continuing to work on a fix for this issue.

3. 30 avril 2026 à 19:31 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 30 avril 2026 à 21:36 UTCresolved

   We’ve fixed it! Due to an unexpected service incident, you may have been unable to access Turnitin Clarity assignments created using an LTI 1.3 integration via turnitinuk.com and turnitin.com directly today. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Thursday, 30th April 08:47- Thursday, 30th April 14:01 BST: Thursday, 30th April 16:47 - Thursday, 30th April 22:01 AEST: Friday, 1st May 01:47 - Friday, 1st May 07:01 We regret any inconvenience this may have caused if you were impacted by today’s incident.

1. 30 avril 2026 à 12:16 UTCinvestigating

   We’ve run into some issues. Turnitin Clarity is currently experiencing an unexpected service incident. During this time, you may find that you are unable to load the Student Writing Report. We invite you to track the progress of this incident while we work to bring the service back to optimum health.

2. 30 avril 2026 à 13:58 UTCresolved

   We’ve fixed it! Due to an unexpected service incident, you may have been unable to load the Student Writing Report in Turnitin Clarity today. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Wednesday, 29th April 21:43- Thursday, 30th April 06:45 BST: Thursday, 30th April 05:43 - Thursday, 30th April 14:45 AEST: Thursday, 30th April 14:43 - Thursday, 30th April 23:45 We regret any inconvenience this may have caused if you were impacted by today’s incident.

1. 30 avril 2026 à 16:49 UTCresolved

   We’ve fixed it! Due to an unexpected service incident, Users in the UK using an integration may have encountered slowness or intermittent 504 errors in Feedback Studio UK today. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Wednesday, 29th April 04:17 - Thursday, 30th April 08:15 BST: Thursday, 30th April 12:17 - Thursday, 30th April 16:15 AEST: Thursday, 30th April 21:17 - Friday, 1st May 01:15 We regret any inconvenience this may have caused if you were impacted by today’s incident.

1. 1 avril 2026 à 03:49 UTCidentified

   We’ve run into some issues. Turnitin, Turnitin UK, Similarity, SimCheck, Originality, Authorship, iThenticate V2, and Crossref Similarity Check are currently experiencing an unexpected service incident. During this time, you may experience a delay in the Similarity Report generation, as well as possible errors when attempting to log in to Turnitin Similarity, SimCheck, Originality, Authorship, iThenticate V2, and Crossref Similarity Check. Users accessing via an integration may have also been affected. We invite you to track the progress of this incident while we work to bring the service back to optimum health.

2. 1 avril 2026 à 05:27 UTCresolved

   We’ve fixed it! Due to an unexpected service incident, you may have experienced a delay in the Similarity Report generation, as well as possible errors when attempting to log in to Turnitin, Turnitin UK, Similarity, SimCheck, Originality, Authorship, iThenticate V2, and Crossref Similarity Check today. Users accessing via an integration may have also been affected. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Tuesday, 31st March 20:00 - Tuesday, 31st March 22:11 BST: Wednesday, 1st April 04:00 - Wednesday, 1st April 06:11 AEDT: Wednesday, 1st April 14:00 - Wednesday, 1st April 16:11 We regret any inconvenience this may have caused if you were impacted by today’s incident.

1. 24 mars 2026 à 13:30 UTCresolved

   We’ve fixed it! Due to an unexpected Service Incident, you may have been unable to load classic Similarity Reports in Turnitin, Turnitin UK and if accessing through an integration today. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Tuesday, 24th March 04:50 - Tuesday, 24th March 06:07 GMT: Tuesday, 24th March 11:50 - Tuesday, 24th March 13:07 AEDT: Tuesday, 24th March 22:50 - Wednesday, 25th March 00:07 We regret any inconvenience this may have caused if you were impacted by today’s incident.

1. 11 mars 2026 à 16:38 UTCidentified

   We’ve run into some issues. Turnitin, Turnitin UK, Feedback Studio and iThenticate V1 are currently experiencing an unexpected service incident. During this time, users may encounter an error message intermittently when accessing the Turnitin, Turnitin UK and iThenticate homepages. Users accessing via an integration may also be affected. We invite you to track the progress of this incident while we work to bring the service back to optimum health.

2. 11 mars 2026 à 16:52 UTCidentified

   We are continuing to work on a fix for this issue.

3. 11 mars 2026 à 17:06 UTCidentified

   iThenticate.com is now back to normal. We’re continuing to work on the intermittent errors shown in Turnitin, Turnitin UK and Feedback Studio. Users accessing these services via an integration continue to be affected.

4. 11 mars 2026 à 18:13 UTCresolved

   We’ve fixed it! Due to an unexpected service incident, you may have encountered an error message when accessing the Turnitin, Turnitin UK and iThenticate homepages today. Users accessing via an integration may have also been affected. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Wednesday, 11th March 09:20 - Wednesday, 11th March 10:44 GMT: Wednesday, 11th March 16:20 - Wednesday, 11th March 17:44 AEDT: Thursday, 12th March 03:20 - Thursday, 12th March 04:44 We regret any inconvenience this may have caused if you were impacted by today’s incident.

1. 3 mars 2026 à 17:43 UTCinvestigating

   We’ve run into some issues. Turnitin, Turnitin UK, iThenticate V1, iThenticate V2 and Crossref Similarity Check are currently experiencing an unexpected service incident. During this time, users accessing the service via Shibboleth SSO may be unable to log in. Users accessing the service through other login methods are not affected. We invite you to track the progress of this incident while we work to bring the service back to optimum health.

2. 3 mars 2026 à 18:11 UTCresolved

   We’ve fixed it! Due to an unexpected service incident, users of Turnitin, Turnitin UK, iThenticate V1, iThenticate V2 and Crossref Similarity Check might have experienced issues accessing the service when logging in via Shibboleth SSO today. We are pleased to advise that service has been restored. The incident occurred between the following times: PST: Tuesday, 3rd March 07:00 - Tuesday, 3rd March 09:48 GMT: Tuesday, 3rd March 15:00 - Tuesday, 3rd March 17:48 AEDT: Wednesday, 4th March 02:00 - Wednesday, 4th March 04:48 We regret any inconvenience this may have caused if you were impacted by today’s incident.