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    Historique des pannes de Veem

    12 Veem incidents · juin 2019 — official updates, affected components, duration and resolution details.

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    planned downtime for db upgrade 9pm-11pm PST

    Début 16 août 2025 à 03:56 UTC · 2h 26m

    Pending
    Composants affectés
    www.veem.comapps.veem.comapi.veem.com
    1. 16 août 2025 à 03:56 UTCinvestigating

      We are currently investigating this issue.

    2. 16 août 2025 à 06:22 UTCresolved

      resolved

    DB upgrade in progress

    Début 16 août 2025 à 00:07 UTC · 6h 16m

    Pending
    1. 16 août 2025 à 00:07 UTCinvestigating

      We are currently investigating this issue.

    2. 16 août 2025 à 06:23 UTCresolved

      resolved

    Login issues

    Début 5 octobre 2023 à 19:20 UTC · 35m

    OutageIncident majeur
    Composants affectés
    apps.veem.com
    1. 5 octobre 2023 à 19:20 UTCinvestigating

      We are aware of an issue with login to our customer application. We are investigating the cause of the problem.

    2. 5 octobre 2023 à 19:54 UTCinvestigating

      The issue is now resolved

    3. 5 octobre 2023 à 19:55 UTCresolved

      This incident has been resolved.

    System Outage

    Début 11 septembre 2023 à 12:00 UTC · 9h 46m

    Pending
    Composants affectés
    apps.veem.comapi.veem.com
    1. 11 septembre 2023 à 19:52 UTCinvestigating

      We are experiencing a systemwide outage. We are working with our system providers to investigate the cause.

    2. 11 septembre 2023 à 21:45 UTCinvestigating

      We have resolved the outage and the system is now operational.

    3. 11 septembre 2023 à 21:47 UTCresolved

      This incident has been resolved.

    Issues with Veem API

    Début 21 février 2023 à 21:27 UTC · 17h 30m

    IssuesIncident mineur
    Composants affectés
    api.veem.com
    1. 21 février 2023 à 21:27 UTCinvestigating

      We are currently investigating this issue.

    2. 21 février 2023 à 21:51 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 21 février 2023 à 22:16 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 22 février 2023 à 14:57 UTCresolved

      This incident has been resolved.

    Intermittent Issues with Veem API

    Début 1 février 2023 à 19:30 UTC · 0m

    Pending
    1. 4 février 2023 à 05:11 UTCresolved

      Veem Public API (api.veem.com) had some intermittent issues between 2:30 PM to 3:30 PM EST. Some customer may have experienced deteriorated performance on the Veem Customer App (apps.veem.com). The issue has been identified and resolved.

    Operational Issues Due to Cloud Service Provider

    Début 18 novembre 2022 à 05:14 UTC · 0m

    Pending
    1. 4 février 2023 à 05:17 UTCresolved

      Veem API (app.veem.com) and Veem Customer App (apps.veem.com) had partial service disruption due to a service outage on our Cloud Service Provider. Users may have experienced performance issues between 2:40 UTC and 6:00 UTC because of the same.

    Operational Issues

    Début 7 décembre 2021 à 17:06 UTC · 8h 18m

    OutageIncident majeur
    Composants affectés
    www.veem.comapps.veem.comapi.veem.com
    1. 7 décembre 2021 à 17:06 UTCinvestigating

      We are experiencing issues with our services due to issues with our provider. We will keep you updated on the status.

    2. 7 décembre 2021 à 18:00 UTCinvestigating

      We rely on Amazon webservices that are experiencing a global outage . We will keep you updated on the status.

    3. 8 décembre 2021 à 01:22 UTCinvestigating

      Our services are now back online. We apologize for any inconveniences.

    4. 8 décembre 2021 à 01:24 UTCresolved

      This incident has been resolved.

    Outage due to upstream cloud provider

    Début 17 avril 2020 à 09:02 UTC · 3h 12m

    OutageIncident majeur
    Composants affectés
    apps.veem.comapi.veem.com
    1. 17 avril 2020 à 10:40 UTCinvestigating

      Veem's applications are being affected by an upstream cloud provider outage by Amazon Web Services. We are monitoring the situation and will provide updates as further information becomes available.

    2. 17 avril 2020 à 12:13 UTCinvestigating

      AWS has resolved the upstream issue and our application is once again operating as normal.

    3. 17 avril 2020 à 12:13 UTCresolved

      This incident has been resolved.

    Degraded response times from api.veem.com and apps.veem.com

    Début 28 décembre 2019 à 10:00 UTC · 4h 45m

    OutageIncident majeur
    1. 28 décembre 2019 à 18:11 UTCresolved

      For approximately two hours beginning at 1445 UTC, users may have experienced increased response times from our application and public API. This was due to a DDOS attack directed our services. This was resolved at approximately 1715 UTC and all services are now operating normally.

    External Provider Incident

    Début 2 juillet 2019 à 14:15 UTC · 1m

    Pending
    1. 2 juillet 2019 à 14:15 UTCinvestigating

      Due to an external provider outage, users may not be able to access our website and applications. We are monitoring the situation and will provide an update when the provider outage is resolved.

    2. 2 juillet 2019 à 14:16 UTCresolved

      This incident is now resolved and service is back to normal.

    External Network Provider Incident

    Début 24 juin 2019 à 12:10 UTC · 56m

    OutageIncident majeur
    Composants affectés
    apps.veem.comapi.veem.com
    1. 24 juin 2019 à 12:10 UTCinvestigating

      Due to an external network provider outage, some users may be unable to access our application. This is sadly beyond our control as it affects multiple regions within our cloud provider.

    2. 24 juin 2019 à 12:11 UTCmonitoring

      We are monitoring connectivity to our application and will update when the external network provider outage has been resolved.

    3. 24 juin 2019 à 13:04 UTCmonitoring

      The external network provider incident has been resolved and our apps are once again reachable as normal.

    4. 24 juin 2019 à 13:06 UTCresolved

      This incident has been resolved.