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    Historique des pannes de Webexpenses

    7 Webexpenses incidents · juillet 2024 — official updates, affected components, duration and resolution details.

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    Wise Payments - Issues updating addresses - US Only

    Début 3 avril 2025 à 16:27 UTC · 14h 55m

    Pending
    Composants affectés
    Payments
    1. 3 avril 2025 à 16:27 UTCinvestigating

      Wise are currently experiencing a technical issue where some API users are not able to create/update address. This only impacts Webexpenses users who are paid in USD. Their team is already working on a solution.

    2. 4 avril 2025 à 07:22 UTCresolved

      Wise have resolved the issue

    Wise Payments - Global transfers

    Début 25 mars 2025 à 13:10 UTC · 1h 8m

    Pending
    Composants affectés
    Payments
    1. 25 mars 2025 à 13:10 UTCinvestigating

      Wise have informed us that they are currently experiencing an issue affecting global transfers. Their team is working to fix this as soon as possible.

    2. 25 mars 2025 à 14:17 UTCmonitoring

      A fix has been implemented and Wise are monitoring the results.

    3. 25 mars 2025 à 14:18 UTCresolved

      This incident has been resolved.

    Wise Payments - Delayed transfers

    Début 3 mars 2025 à 17:53 UTC · 15h 20m

    Pending
    Composants affectés
    Payments
    1. 3 mars 2025 à 17:53 UTCinvestigating

      Wise have informed us that they are currently experiencing an issue affecting transfer funding and payouts across all regions, resulting in delays. Their team is working to fix this as soon as possible.

    2. 4 mars 2025 à 09:13 UTCresolved

      Wise have resolved this challenge.

    Issue with transfers to EUR - Wise Payments

    Début 28 février 2025 à 11:54 UTC · 3h 48m

    IssuesIncident mineur
    Composants affectés
    Payments
    1. 28 février 2025 à 11:54 UTCidentified

      Wise have made us aware of an issue affecting EUR payments. This is caused by a technical issue with one of their banking partners. As a result, transfers in EUR may be taking longer than usual to arrive. Please be assured that we are actively monitoring Wise's updates on the situation and will update the status accordingly.

    2. 28 février 2025 à 15:42 UTCresolved

      Wise have now resolved this challenge.

    Intermittent API response

    Début 18 février 2025 à 17:40 UTC · 5d 23h

    IssuesIncident mineur
    Composants affectés
    APIAPI
    1. 18 février 2025 à 17:40 UTCidentified

      We have identified an issue where the Webexpenses API is failing to respond to requests on an intermittent basis. We are currently working on a fix for this challenge.

    2. 24 février 2025 à 17:12 UTCresolved

      We have identified and resolved an intermittent performance issue with our API.

    Database Maintenance

    Début 9 août 2024 à 17:06 UTC · 35m

    IssuesIncident mineur
    Composants affectés
    Website
    1. 9 août 2024 à 17:06 UTCinvestigating

      Database maintenance could cause system slowdown. We're expecting this to last for an hour at least.

    2. 9 août 2024 à 17:17 UTCmonitoring

      Improved database performance seen. Monitoring.

    3. 9 août 2024 à 17:41 UTCresolved

      This incident has been resolved.

    Inability to login

    Début 4 juillet 2024 à 22:30 UTC · 9h 58m

    OutageIncident critique
    Composants affectés
    Website
    1. 5 juillet 2024 à 08:02 UTCinvestigating

      We are currently investigating an outage preventing logins, this is a priority item that will be addressed and communicated accordingly.

    2. 5 juillet 2024 à 08:29 UTCresolved

      We have identified and resolved the login issue, system access has been restored.