9 Weglot incidents · novembre 2024 — official updates, affected components, duration and resolution details.
Nous enquêtons actuellement sur un problème qui fait que notre site Web de marketing n'est pas disponible. Cela n'affecte pas le service Weglot ni les sites Web des clients. Nous fournirons des mises à jour dès que nous avons plus d'informations.
Cet incident a été résolu.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
La latence semble tomber, et nous pouvons nous connecter à nouveau via SSO. Nous continuons à le surveiller.
Nous enquêtons actuellement sur les rapports d'une erreur 504 affectant la connexion et l'enregistrement SSO. Ce problème a des répercussions à la fois sur le back office et les utilisateurs qui tentent d'accéder au tableau de bord via SSO. Notre équipe a identifié que cela est lié à une panne continue avec notre fournisseur, WorkOS, dont la page de statut indique une panne majeure affectant leur service SSO de base. Nous suivons la situation de près et fournirons une mise à jour dès que de plus amples informations seront disponibles.
Suite aux mises à jour sur WorkOS, l'incident semble être résolu. Nous continuons de suivre de près la situation.
Cet incident a été résolu. La cause profonde était un problème du côté WorkOS, qui a maintenant été corrigé.
Traduit automatiquement depuis la mise à jour officielle de l'incident.
The issue has been identified as an outage from our service provider, Webflow, which is currently working on resolving the incident.
The marketing website is accessible again
We are currently investigating reports of full outage affecting our API Translate. Our team is actively working to identify the root cause, and we will provide an update as soon as we have more information.
We have addressed the issue and are currently monitoring the system to ensure it is stable.
This incident has been resolved. The root cause has been addressed and the Translate API is now functional.
All Weglot integration apps for CMS platforms, except WordPress, are currently unavailable. Website translation services remain unaffected.
This incident has been resolved. The incident was caused by a configuration issue introduced during a scheduled update, which resulted in the service becoming unavailable.
We’re currently experiencing a full service outage affecting all Weglot services. The incident is caused by an issue with an external infrastructure provider, and our team is actively working with them to restore service as quickly as possible.
Our services are coming back online progressively following an incident with an external provider.
The incident has been resolved. The issue on the side of our external provider has been fixed, and all services are now operating normally.
Our Connect proxy is currently down due to a Cloudflare outage. As a result, translated versions of websites may be temporarily inaccessible. We are monitoring the situation closely and will restore service as soon as Cloudflare resolves the issue. Thank you for your patience.
The provider is deploying a fix, and we are seeing some recovery.
The provider services are currently operating normally.The incident is now resolved.
Access to www.weglot.com is currently unavailable. This is due to a third-party service provider outage. None of our translation services or access to our application are affected.
The website [www.weglot.com](http://www.weglot.com "www.weglot.com") is partially available again.
Our marketing website is now back online. The issue was caused by an outage on Webflow’s side, which has since been resolved. Thank you for your patience.
We are experiencing a partial outage on our Translate API. We are investigating the cause.
A partial outage impacted our Translate API, resulting in no responses for new translations or translations not previously cached in memory. As a side effect, the Pageviews API experienced degraded performance.
A fix has been applied and are currently monitoring the result.
The outage is resolved and everything should be back to normal.
