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    Historique des pannes de Wileyplus

    53 Wileyplus incidents · septembre 2019 — official updates, affected components, duration and resolution details.

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    Alerte de service - Sortie WileyPLUS

    Début 24 septembre 2026 à 11:23 UTC · 11m

    IssuesIncident mineur
    Composants affectés
    WileyPLUS
    1. 24 septembre 2026 à 11:23 UTCinvestigating

      Nous recevons actuellement des rapports de multiples tentatives de connexion échouées sur wileyplus.com. Nous enquêtons et publierons d'autres mises à jour une fois que des informations supplémentaires seront disponibles. Nous nous excusons des inconvénients que cela peut causer.

    2. 24 septembre 2026 à 11:34 UTCresolved

      Un problème de connexion a été signalé, identifié et rapidement résolu par notre équipe interne de TI. Nous nous excusons pour tout désagrément causé.

    Traduit automatiquement depuis la mise à jour officielle de l'incident.

    Alerte service - WileyPLUS S'identifier panne

    Début 17 septembre 2026 à 13:49 UTC · 27m

    IssuesIncident mineur
    Composants affectés
    WileyPLUS
    1. 17 septembre 2026 à 13:49 UTCinvestigating

      Nous nous excusons pour ce désagrément, mais la redirection WileyPLUS est actuellement indisponible en raison de problèmes techniques. Nous nous efforçons de résoudre cette question dès que possible. En attendant, vous pouvez vous connecter à https://www.wileyplus.com/go/login Veuillez vérifier les mises à jour.

    2. 17 septembre 2026 à 14:17 UTCresolved

      Nous sommes heureux d'annoncer que les problèmes précédents que connaissait WileyPLUS ont été résolus. Nous nous excusons pour tout inconvénient que vous pourriez avoir vécu en conséquence. Si vous avez besoin d'une assistance technique, veuillez contacter notre équipe de support technique. Pour toute mise à jour ultérieure du statut de la plateforme, veuillez vous abonner à notre service SMS. Pour consulter le statut de la plateforme WileyPLUS à tout moment, veuillez consulter le site http://status.wileyplus.com.

    Traduit automatiquement depuis la mise à jour officielle de l'incident.

    Alerte de service - panne WileyPLUS

    Début 18 août 2026 à 15:58 UTC · 54m

    Pending
    Composants affectés
    WileyPLUS
    1. 18 août 2026 à 15:58 UTCidentified

      WileyPLUS connaît actuellement des problèmes techniques et n'est pas disponible pour les clients. Nous travaillons à résoudre le problème. Merci de votre patience. Nous nous excusons pour tout inconvénient que cela peut causer. Veuillez vérifier les mises à jour.

    2. 18 août 2026 à 16:24 UTCidentified

      WileyPLUS continue de connaître des problèmes techniques et n'est pas disponible pour les clients. Nous travaillons à résoudre le problème. Nous nous excusons pour tout inconvénient que cela peut causer.

    3. 18 août 2026 à 16:52 UTCresolved

      Nous sommes heureux d'annoncer que les problèmes précédents que connaissait WileyPLUS ont été résolus. Nous nous excusons pour tout désagrément que vous pourriez avoir vécu en conséquence. Veuillez noter que vous devrez peut-être rafraîchir votre navigateur pour vous connecter, mais si vous continuez à éprouver des problèmes ou avez besoin d'une assistance technique, veuillez contacter notre équipe de support technique à l'adresse https://support.wileyplus.com/s/ Pour toute mise à jour ultérieure du statut de la plateforme, veuillez vous abonner à notre service SMS. Pour consulter l'état de la plateforme WileyPLUS à tout moment, veuillez visiter https://status.wileyplus.com.

    Traduit automatiquement depuis la mise à jour officielle de l'incident.

    Service Alert – WileyPLUS Outage

    Début 7 mai 2026 à 20:27 UTC · 15h 11m

    OutageIncident critique
    Composants affectés
    WileyPLUS
    1. 7 mai 2026 à 20:27 UTCinvestigating

      We continue to investigate a service interruption. We will provide additional updates as they become available. We apologize for this inconvenience.

    2. 7 mai 2026 à 21:39 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7 mai 2026 à 23:06 UTCinvestigating

      Due to an ongoing incident with Canvas, we are currently experiencing an issue affecting WileyPLUS access through Canvas and direct (non-LMS) access. Users accessing WileyPLUS through any other LMS are not affected and can now use the platform as normal.

    4. 8 mai 2026 à 11:38 UTCresolved

      This incident has been resolved.

    Intermittent eBook Errors

    Début 30 avril 2026 à 15:44 UTC · 2d 4h

    IssuesIncident mineur
    Composants affectés
    WileyPLUS
    1. 30 avril 2026 à 15:44 UTCinvestigating

      Some customers are reporting intermittent errors when accessing their WileyPLUS eBook.  We are investigating the issue as our top priority and working to resolve it as soon as possible.  If you are experiencing these problems, you can attempt to work around it by clearing your browser cache. If the issue still persists, we kindly ask you to try again later and/or subscribe to this alert for status updates. We sincerely apologize for any inconvenience that this is causing you. The WileyPLUS Team

    2. 1 mai 2026 à 13:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2 mai 2026 à 20:00 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS outage

    Début 20 février 2026 à 18:37 UTC · 1h 14m

    OutageIncident critique
    Composants affectés
    WileyPLUS
    1. 20 février 2026 à 18:37 UTCinvestigating

      WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.

    2. 20 février 2026 à 19:32 UTCidentified

      We are currently experiencing a service interruption. The root cause has been identified as an outage with a major internet content delivery service (Cloudflare: https://www.cloudflarestatus.com). We will provide additional updates as they become available. We apologize for this inconvenience.

    3. 20 février 2026 à 19:46 UTCidentified

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    4. 20 février 2026 à 19:51 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS Assessments

    Début 19 février 2026 à 15:57 UTC · 15m

    OutageIncident majeur
    Composants affectés
    WileyPLUS
    1. 19 février 2026 à 15:57 UTCinvestigating

      We are currently experiencing a problem with the WileyPLUS Assessment Service. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.

    2. 19 février 2026 à 16:12 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS Learnosity Questions

    Début 4 février 2026 à 18:30 UTC · 0m

    Pending
    1. 4 février 2026 à 19:07 UTCresolved

      Please be aware that our vendor (Learnosity) experienced an outage between 1:30 PM and 1:50 PM US Eastern Time, which effected some WileyPLUS customers: (https://status.learnosity.com/incidents/cv84bt5xll2f) As a result, some questions did not load for students or were not viewable by instructors. We apologize for any troubles you may have faced during this time.

    Service Alert - WileyPLUS Registration Issues (Microsoft Outage)

    Début 22 janvier 2026 à 23:58 UTC · 13h 14m

    IssuesIncident mineur
    Composants affectés
    WileyPLUS
    1. 22 janvier 2026 à 23:58 UTCidentified

      Please be aware that Microsoft is currently experiencing an outage which is effecting both the delivery and receipt of email messages: (https://status.cloud.microsoft/) As a result, customers attempting to verify their accounts may face delays in receiving their verification codes. For additional updates, as they become available, please check https://status.wileyplus.com.

    2. 23 janvier 2026 à 01:07 UTCidentified

      Microsoft continues to experience intermittent issues with incoming and outgoing messages at this time. If you are experiencing issues receiving messages from WileyPLUS, please continue to check back for updates on a resolution and when you can expect to receive them. We apologize for any inconvenience this is causing.

    3. 23 janvier 2026 à 02:21 UTCidentified

      Microsoft is continues to experience issues and is still working to fully recover the services. We continue to be impacted at this time. For those looking for additional information on the service interruption, please check https://status.cloud.microsoft/

    4. 23 janvier 2026 à 02:33 UTCmonitoring

      At this time, we are beginning to see our emails both sent and received successfully. As our systems work through the backlog, we will continue to monitor for any issues. We apologize for any inconvenience that this issue has caused.

    5. 23 janvier 2026 à 13:12 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS Cloudflare Outage - November 18th 2025

    Début 18 novembre 2025 à 14:30 UTC · 46m

    Pending
    Composants affectés
    WileyPLUS
    1. 18 novembre 2025 à 14:30 UTCidentified

      We are currently experiencing a service interruption. Some customers are unable to access the platform, and all are unable to access our eBook content. This is due to an outage with a major internet content delivery service (Cloudflare). We apologize for this inconvenience. Please check back for updates.

    2. 18 novembre 2025 à 15:01 UTCmonitoring

      The issue previously reported appears to be resolved by Cloudflare and all sites are returning to normal. They and we continue to monitor and will update this page with any change in status.

    3. 18 novembre 2025 à 15:16 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - Standalone WileyPLUS Latency

    Début 23 octobre 2025 à 12:27 UTC · 1h 36m

    Pending
    Composants affectés
    WileyPLUS
    1. 23 octobre 2025 à 12:27 UTCidentified

      Standalone WileyPLUS is experiencing latency due to degraded performance with our vendor: Instructure (https://status.instructure.com). We apologize for this inconvenience. Please check back for updates.

    2. 23 octobre 2025 à 14:03 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS outage

    Début 20 octobre 2025 à 13:53 UTC · 13h 58m

    Pending
    Composants affectés
    WileyPLUS
    1. 20 octobre 2025 à 13:53 UTCidentified

      Due to a major service interruption with AWS (Amazon Web Services), WileyPLUS is currently unavailable to users who log in at wileyplus.com (standalone). Our vendor is working to resolve this issue as soon as possible. Please check back for updates. https://health.aws.amazon.com/health/status

    2. 20 octobre 2025 à 15:09 UTCidentified

      WileyPLUS continues to experience technical issues and some content is still unavailable to some customers. We are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

    3. 20 octobre 2025 à 17:43 UTCidentified

      WileyPLUS continues to experience technical issues as a result of the AWS outage. We apologize for any inconvenience this may cause. Please check back for updates.

    4. 21 octobre 2025 à 02:04 UTCidentified

      WileyPLUS continues to experience technical issues and is unavailable to customers. We are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

    5. 21 octobre 2025 à 03:51 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved, but we continue to closely monitor our systems. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Chat is down

    Début 14 juin 2025 à 22:26 UTC · 3h 8m

    OutageIncident critique
    Composants affectés
    WileyPLUS
    1. 14 juin 2025 à 22:26 UTCinvestigating

      We are currently experiencing a problem with our chats. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.

    2. 15 juin 2025 à 01:34 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS Service Interruption

    Début 12 juin 2025 à 20:09 UTC · 44m

    OutageIncident majeur
    Composants affectés
    WileyPLUS
    1. 12 juin 2025 à 20:09 UTCidentified

      We apologize for the inconvenience, but due to an ongoing issue with Cloudflare, users of WileyPLUS may not be able to see all image or video content. We are working to resolve the issue as soon as possible. Please check back for updates.

    2. 12 juin 2025 à 20:53 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 12 juin 2025 à 20:53 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS outage

    Début 9 mai 2025 à 22:10 UTC · 1h 1m

    Pending
    Composants affectés
    WileyPLUS
    1. 9 mai 2025 à 22:10 UTCinvestigating

      WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.

    2. 9 mai 2025 à 23:10 UTCinvestigating

      We are continuing to investigate this issue.

    3. 9 mai 2025 à 23:11 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS Learnosity Questions

    Début 3 mars 2025 à 15:12 UTC · 12m

    IssuesIncident mineur
    Composants affectés
    WileyPLUS
    1. 3 mars 2025 à 15:12 UTCidentified

      Please be advised that some customers are experiencing issues submitting answers to certain questions. This is due to an outage being experienced by our vendor. We expect the issue to be resolved soon. We will post an update when the issue is resolved. Thank you for your patience. We apologize for any inconvenience. The WileyPLUS Team.

    2. 3 mars 2025 à 15:24 UTCresolved

      The previous issue with submitting answers to questions has been resolved. All customers continuing to face issues submitting answers should contact technical support. https://support.wileyplus.com

    Service Alert - WileyPLUS outage

    Début 30 septembre 2024 à 12:46 UTC · 30m

    OutageIncident critique
    Composants affectés
    WileyPLUS
    1. 30 septembre 2024 à 12:46 UTCinvestigating

      WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.

    2. 30 septembre 2024 à 13:16 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS Learnosity Questions

    Début 30 avril 2024 à 14:10 UTC · 1h 36m

    IssuesIncident mineur
    Composants affectés
    WileyPLUS
    1. 30 avril 2024 à 14:10 UTCinvestigating

      Some customers are currently experiencing a problem with Learnosity questions in WileyPLUS. Our vendor is currently working to completely restore services. https://status.learnosity.com/. We apologize for any inconvenience this may cause. Please check back for updates.

    2. 30 avril 2024 à 14:10 UTCinvestigating

      We are continuing to monitor this issue.

    3. 30 avril 2024 à 15:46 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS outage

    Début 13 février 2024 à 17:16 UTC · 20m

    OutageIncident critique
    Composants affectés
    WileyPLUS
    1. 13 février 2024 à 17:16 UTCinvestigating

      WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.

    2. 13 février 2024 à 17:35 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS assignments

    Début 13 décembre 2023 à 15:54 UTC · 3h 49m

    OutageIncident majeur
    Composants affectés
    WileyPLUS
    1. 13 décembre 2023 à 15:54 UTCidentified

      We are currently experiencing a problem with some WileyPLUS Assignments. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.

    2. 13 décembre 2023 à 17:03 UTCidentified

      We continue to experience technical issues with some WileyPLUS Assessments. Our partners at Learnosity are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

    3. 13 décembre 2023 à 17:58 UTCidentified

      We continue to experience technical issues with some WileyPLUS Assessments. Our partners at Learnosity have identified a possible cause for the current incident and are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

    4. 13 décembre 2023 à 18:31 UTCmonitoring

      Our partners at Learnosity have verified the cause of the current incident and recovery of services is in progress.

    5. 13 décembre 2023 à 18:43 UTCmonitoring

      We apologize for the issues with WileyPLUS Assignments. Our partners at Learnosity have identified and corrected the root issue. All services should now be restored. We will continue to monitor for a period before resolving the incident.

    6. 13 décembre 2023 à 19:44 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.