Historique des pannes de Wise

1. 1 septembre 2026 à 12:26 UTCinvestigating

   Nous sommes conscients d'un problème technique affectant notre plateforme. Par conséquent, certains clients verront recevoir un message d'erreur lors de la configuration d'un paiement ou en utilisant leur carte Wise. Notre équipe travaille déjà sur une solution. Cette question a également une incidence sur les clients de la plateforme Wise.

2. 1 septembre 2026 à 12:43 UTCresolved

   Cet incident a été résolu.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 24 août 2026 à 10:26 UTCinvestigating

   Nous sommes au courant d'un problème et nous enquêtons actuellement.

2. 24 août 2026 à 10:47 UTCresolved

   Certains clients ont éprouvé des problèmes à s'inscrire pour un nouveau compte Wise sur notre site Web et l'application mobile. La question a maintenant été résolue et l'inscription fonctionne normalement.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 24 août 2026 à 10:05 UTCidentified

   Nous sommes au courant d'un problème qui affecte les clients qui envoient AED. Par conséquent, certains paiements peuvent être retardés. Cela affecte également les partenaires de la plateforme Wise. Notre équipe travaille déjà sur une solution. Nous nous excusons pour tout désagrément.

2. 2 septembre 2026 à 06:26 UTCidentified

   Nous avons identifié la cause fondamentale et nous travaillons sur une solution. Les clients continueront de voir des retards se répercuter sur les transferts en attente. Nous vous mettrons à jour le 2 septembre prochain à 16:00 CET.

3. 2 septembre 2026 à 11:47 UTCidentified

   Nous continuons de travailler sur une solution. Les clients continueront de constater que certains retards ont une incidence sur les transferts de DEA. Nous vous mettrons à jour le 3 septembre prochain à 16:00 CET.

4. 3 septembre 2026 à 11:11 UTCidentified

   Nous continuons de travailler sur une solution. Les clients continueront de constater que certains retards ont une incidence sur les transferts de DEA. Nous vous mettrons à jour le 4 septembre prochain à 16:00 CET.

5. 4 septembre 2026 à 13:57 UTCidentified

   Nous continuons de travailler sur une solution. Les clients continueront de constater que certains retards ont une incidence sur les transferts de DEA. Nous vous mettrons à jour le 7 septembre prochain à 17h00 CET.

6. 7 septembre 2026 à 13:57 UTCidentified

   Nous continuons de travailler sur une solution. Les clients continueront de constater que certains retards ont une incidence sur les transferts de DEA. Nous vous mettrons à jour le 8 septembre prochain à 17h00 CET.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 10 juillet 2026 à 10:32 UTCidentified

   Some incoming payments to Wise are taking longer than usual to appear in our systems. Payments already sent are safe and don’t need to be resent, but related transfers may be delayed. We’re working to fix this as soon as possible.

2. 10 juillet 2026 à 16:27 UTCresolved

   This incident has been resolved.

1. 17 juin 2026 à 12:20 UTCinvestigating

   We are aware of an issue and are currently investigating.

2. 17 juin 2026 à 12:39 UTCresolved

   This incident has been resolved.

1. 29 mai 2026 à 12:56 UTCinvestigating

   We are aware of an issue and are currently investigating.

2. 29 mai 2026 à 14:04 UTCresolved

   This incident has been resolved.

1. 21 mai 2026 à 05:23 UTCidentified

   Payments are currently taking longer than usual, impacting Wise customers and Wise Platform partners. We are monitoring the situation and working towards a fix.

2. 21 mai 2026 à 06:33 UTCresolved

   This incident has been resolved.

1. 19 mai 2026 à 10:59 UTCidentified

   Euro payments are currently taking longer than usual and we are monitoring the situation closely.

2. 19 mai 2026 à 11:04 UTCidentified

   We are continuing to work on a fix for this issue.

3. 20 mai 2026 à 10:58 UTCresolved

   This incident has now been resolved

1. 15 mai 2026 à 12:27 UTCinvestigating

   We're aware of an issue that's affecting customers. As a result, some customers may not be able to see their card transactions in the app, see or update their spending limits and access their card controls in the app or the website. This also affects Wise Platform partners. Our team is already working on a solution. We apologise for any inconvenience.

2. 15 mai 2026 à 13:10 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 15 mai 2026 à 16:48 UTCresolved

   This incident has been resolved now.

1. 8 mai 2026 à 12:25 UTCinvestigating

   We are currently investigating an issue affecting customers in Brazil attempting to add their Wise cards to Apple Pay via the Wise app. Our partners and our team are working to resolve the issue as swiftly as possible. In the meantime, customers can still add their card manually by entering the card details directly into the Apple Wallet app.

2. 8 mai 2026 à 12:26 UTCinvestigating

   We are continuing to investigate this issue.

3. 8 mai 2026 à 17:28 UTCresolved

   This incident has been resolved.

1. 29 avril 2026 à 13:25 UTCinvestigating

   We're aware of an issue with transfers that's affecting customers and Wise Platform partners. Our team is investigating the situation.

2. 29 avril 2026 à 13:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 29 avril 2026 à 13:46 UTCresolved

   This incident has been resolved.

1. 19 mars 2026 à 09:49 UTCinvestigating

   We are currently investigating this issue.

2. 19 mars 2026 à 09:58 UTCinvestigating

   We are continuing to investigate this issue.

3. 19 mars 2026 à 10:15 UTCidentified

   We are currently experiencing a technical issue. As a result, users may experience issues when sending or receiving transfers, or using their debit card. This also affects Wise Platform partners. Our team is working on a fix, and we will continue to provide status updates here.

4. 19 mars 2026 à 10:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 19 mars 2026 à 10:54 UTCresolved

   This incident has been resolved.

1. 9 mars 2026 à 11:00 UTCinvestigating

   We are currently investigating an issue.

2. 9 mars 2026 à 11:25 UTCmonitoring

   We are experiencing degraded performance affecting our transfer processing engine and balance synchronization. Users may see delays in transaction times and real-time account updates. Our team is working on a fix, and we will continue to provide status updates here.

3. 9 mars 2026 à 11:36 UTCresolved

   Performance has been restored. Transfers and account balances are now processing normally.

1. 5 mars 2026 à 12:25 UTCidentified

   We're aware of an issue that's affecting customers. As a result, some customers are experiencing delays when adding money to their Wise accounts or when they move money between balances in their Wise account. This also affects Wise Platform partners. Our team is already working on a solution. We apologise for any inconvenience.

2. 5 mars 2026 à 13:39 UTCmonitoring

   Our team has implemented a fix and are monitoring the results. During that time, some customers may still experience delays when adding money to their Wise accounts or when they move money between balances in their Wise account. We appreciate your patience while our team works to resolve this.

3. 5 mars 2026 à 14:27 UTCresolved

   This incident has been resolved.

1. 27 janvier 2026 à 07:03 UTCinvestigating

   We are currently investigating an issue that has caused a delays in transfers where payouts are delayed. This also impacts our Wise Platform customers too. Our teams are working on a fix.

2. 27 janvier 2026 à 07:23 UTCidentified

   Our team has deployed a fix and transfer payouts are being processed again. There may still be some minor delays as we continue to clear the backlog.

3. 27 janvier 2026 à 08:11 UTCmonitoring

   A fix has been implemented, affected transfers and payouts are almost back to normal.

4. 27 janvier 2026 à 08:20 UTCresolved

   This incident has been resolved.

1. 22 janvier 2026 à 13:47 UTCidentified

   We have identified an issue that is preventing customers in Malaysia from adding their Mastercard cards to Apple Pay. Our team is working on a fix, and we will continue to provide status updates here.

2. 22 janvier 2026 à 19:47 UTCidentified

   Our teams continue to work on a fix for this issue. We will continue to provide status updates here.

3. 23 janvier 2026 à 10:18 UTCidentified

   We have identified that this issue is related to a third-party provider. We are in direct contact with them to resolve the matter. Our team is working on a fix, and we will continue to provide status updates here.

4. 23 janvier 2026 à 11:07 UTCresolved

   This issue has been resolved and Apple Pay services for Mastercard users in Malaysia are now fully restored.

1. 15 janvier 2026 à 11:21 UTCmonitoring

   We are currently recovering from an issue across all platforms (iOS, Android, and web) that has been preventing customers from adding, moving, or sending money. This also impacts our Wise Platform customers too.

2. 15 janvier 2026 à 11:28 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 15 janvier 2026 à 11:35 UTCresolved

   The incident has been resolved.

1. 10 janvier 2026 à 00:34 UTCinvestigating

   We are currently experiencing an issue that is impacting the speed of some transfers globally. As a result, these transfers may take longer than usual. Our team is working to fix this as soon as possible.

2. 10 janvier 2026 à 02:35 UTCresolved

   This incident has been resolved.

1. 7 janvier 2026 à 16:06 UTCidentified

   We are currently experiencing an issue which affects all card, GooglePay and Apple Pay payments to Wise accounts. Our team is working to fix this as soon as possible.

2. 7 janvier 2026 à 18:09 UTCresolved

   This incident has been resolved.

1. 15 décembre 2025 à 15:22 UTCidentified

   We have identified an error in Sandbox impacting transfer flows for Sandbox users. A fix is being implemented.

2. 15 décembre 2025 à 15:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 15 décembre 2025 à 18:48 UTCresolved

   This incident has been resolved.