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    Historique des pannes de Workable

    52 Workable incidents · septembre 2022 — official updates, affected components, duration and resolution details.

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    Perturbation du service de signalisation électronique

    Début 21 octobre 2026 à 15:08 UTC · 1h 16m

    OutageIncident majeur
    Composants affectés
    E-signatures
    1. 21 octobre 2026 à 15:08 UTCinvestigating

      Notre fournisseur de signature électronique subit une maintenance planifiée d'urgence. Les utilisateurs peuvent rencontrer des erreurs lors de l'envoi, de l'approbation, de la signature ou de la mise à jour de modèles de signature électronique. Cette question touche les processus de signature électronique, y compris les lettres d'offre et les signatures des employés. Les mises à jour seront partagées dès qu'elles seront disponibles ici: https://status.hellosign.com/incidents/r2d5pw74grzl

    2. 21 octobre 2026 à 16:24 UTCresolved

      Cet incident a été résolu.

    Traduit automatiquement depuis la mise à jour officielle de l'incident.

    Problèmes de livraison de courrier électronique pour les utilisateurs de Microsoft

    Début 4 septembre 2026 à 11:38 UTC · 57m

    IssuesIncident mineur
    Composants affectés
    Login & signup
    1. 4 septembre 2026 à 11:38 UTCinvestigating

      Nous avons identifié que les clients utilisant Microsoft 365/Outlook peuvent rencontrer des retards dans la réception des notifications, des courriels de réinitialisation de mot de passe, des courriels de code d'accès unique depuis Workable, et d'autres courriels. Cela est causé par les retards de livraison du côté de Microsoft. Nous mettrons à jour cette page car nous avons plus d'informations.

    2. 4 septembre 2026 à 12:35 UTCresolved

      La livraison de courriels aux destinataires Microsoft 365/Outlook a repris. Nous n'avons pas la pleine visibilité sur le chemin de livraison externe, donc nous ne pouvons pas confirmer que le problème est complètement résolu. Certains retards résiduels peuvent encore se produire pendant que cela disparaît. Nous continuerons de surveiller et de mettre à jour cette page si la perturbation retourne

    Traduit automatiquement depuis la mise à jour officielle de l'incident.

    Delays in resume uploading

    Début 23 avril 2026 à 13:37 UTC · 1h 32m

    IssuesIncident mineur
    Composants affectés
    Resume parsing
    1. 23 avril 2026 à 13:37 UTCinvestigating

      Candidates' CV/resume details may not be automatically populated to their profile after upload. Our team is aware and investigating. We'll post updates here as they become available.

    2. 23 avril 2026 à 15:09 UTCresolved

      This incident has been resolved.

    Delays in resume uploading

    Début 21 avril 2026 à 07:08 UTC · 2h 54m

    IssuesIncident mineur
    Composants affectés
    Resume parsing
    1. 21 avril 2026 à 07:08 UTCinvestigating

      Candidates' CV/resume details may not be automatically populated to their profile after upload. Our team is aware and investigating. We'll post updates here as they become available.

    2. 21 avril 2026 à 10:01 UTCresolved

      This incident has been resolved.

    Issue with timeouts and slowness

    Début 16 mars 2026 à 16:19 UTC · 14h 29m

    IssuesIncident mineur
    Composants affectés
    Newjobs.grCareer pages & Αpplication formsWorkable TextingResume parsingWorkable AssessmentsRecruiting and applicant trackingLogin & signupE-signaturesWorkable Video InterviewsReportsBranded Job BoardsFree Tools for ManagersBI Data LinkOnboardingSourcing with Search with AIEmail & calendarTime trackingReferralsTime-offPerformance reviewsEmployee ManagementWorkable AI features
    1. 16 mars 2026 à 16:19 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 16 mars 2026 à 16:34 UTCinvestigating

      The issue appears to be resolved and all pages are loading normally. We apologize for the disruption.

    3. 17 mars 2026 à 06:48 UTCresolved

      This incident has been resolved.

    E-signature service disruption

    Début 13 février 2026 à 09:08 UTC · 4h 24m

    IssuesIncident mineur
    Composants affectés
    E-signatures
    1. 13 février 2026 à 09:08 UTCinvestigating

      We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including offer letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/incidents/xnjqnwnqycmm

    2. 13 février 2026 à 13:32 UTCresolved

      This incident has been resolved.

    Delayed refresh for BI Data Link and professional services reports

    Début 5 février 2026 à 10:22 UTC · 4d 3h

    IssuesIncident mineur
    Composants affectés
    BI Data Link
    1. 5 février 2026 à 10:22 UTCidentified

      Data in custom reports provided by our professional services and the BI Data Link reports may be outdated due to an issue with the most recent refresh. We are working on refreshing it today.

    2. 6 février 2026 à 10:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 9 février 2026 à 13:46 UTCresolved

      This incident has been resolved.

    Offer letter signatures not working as expected

    Début 2 janvier 2026 à 21:10 UTC · 3h 4m

    OutageIncident majeur
    Composants affectés
    E-signatures
    1. 2 janvier 2026 à 21:10 UTCinvestigating

      We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including offer letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/

    2. 3 janvier 2026 à 00:15 UTCresolved

      This incident has been resolved.

    Application availability issues

    Début 5 décembre 2025 à 09:01 UTC · 33m

    OutageIncident critique
    Composants affectés
    Newjobs.grCareer pages & Αpplication formsWorkable TextingResume parsingWorkable AssessmentsRecruiting and applicant trackingLogin & signupE-signaturesWorkable Video InterviewsReportsBranded Job BoardsFree Tools for ManagersBI Data LinkOnboardingSourcing with Search with AIEmail & calendarTime trackingReferralsTime-offPerformance reviewsEmployee ManagementWorkable AI features
    1. 5 décembre 2025 à 09:01 UTCinvestigating

      Our service provider, Cloudflare, is experiencing network performance issues that are impacting Workable customers. They are aware of the issue and are actively working on a fix.

    2. 5 décembre 2025 à 09:17 UTCmonitoring

      Workable is accessible again and we are monitoring.

    3. 5 décembre 2025 à 09:34 UTCresolved

      This incident has been resolved.

    Reports experiencing delays

    Début 20 octobre 2025 à 10:53 UTC · 1d 0h

    IssuesIncident mineur
    Composants affectés
    ReportsBI Data Link
    1. 20 octobre 2025 à 10:53 UTCinvestigating

      Our built-in and BI Data Link reports are experiencing delays due to ongoing issues with our third-party provider. Our team is closely monitoring the situation to restore the syncing process as soon as possible.

    2. 20 octobre 2025 à 11:13 UTCmonitoring

      Reporting refresh flows are gradually recovering, and we are monitoring the results.

    3. 21 octobre 2025 à 11:30 UTCresolved

      This incident has been resolved.

    Calendar sync and meeting link issues

    Début 16 octobre 2025 à 13:54 UTC · 3h 50m

    OutageIncident majeur
    Composants affectés
    Email & calendar
    1. 16 octobre 2025 à 13:54 UTCinvestigating

      Users may experience issues with calendar integrations not syncing correctly to their calendars or with Google Meet and Microsoft Teams not generating meeting links. We are investigating.

    2. 16 octobre 2025 à 15:28 UTCmonitoring

      A fix has been implemented, and all delayed events will be processed shortly. We apologize for the disruption.

    3. 16 octobre 2025 à 17:44 UTCresolved

      This incident has been resolved.

    E-signature service disruption

    Début 1 octobre 2025 à 14:51 UTC · 9h 47m

    IssuesIncident mineur
    Composants affectés
    E-signatures
    1. 1 octobre 2025 à 14:51 UTCinvestigating

      We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including offer letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/incidents/8g4fhlrn5t0r

    2. 1 octobre 2025 à 18:30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2 octobre 2025 à 00:38 UTCresolved

      This incident has been resolved.

    Workable is down

    Début 29 septembre 2025 à 09:21 UTC · 8m

    OutageIncident critique
    Composants affectés
    Newjobs.grCareer pages & Αpplication formsWorkable TextingResume parsingWorkable AssessmentsRecruiting and applicant trackingLogin & signupE-signaturesWorkable Video InterviewsReportsBranded Job BoardsFree Tools for ManagersBI Data LinkOnboardingSourcing with Search with AIEmail & calendarTime trackingReferralsTime-offPerformance reviewsEmployee ManagementWorkable AI features
    1. 29 septembre 2025 à 09:21 UTCinvestigating

      We are currently investigating this issue.

    2. 29 septembre 2025 à 09:29 UTCresolved

      This incident has been resolved - apologies for the disruption!

    E-Signature service disruption

    Début 4 août 2025 à 12:19 UTC · 2h 23m

    OutageIncident critique
    Composants affectés
    E-signatures
    1. 4 août 2025 à 12:19 UTCidentified

      We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including Offer Letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/incidents/hlf6fghp1h8b

    2. 4 août 2025 à 14:42 UTCresolved

      This incident has been resolved.

    Duplicate candidate entries in job stages

    Début 31 juillet 2025 à 15:02 UTC · 1h 47m

    IssuesIncident mineur
    Composants affectés
    Recruiting and applicant tracking
    1. 31 juillet 2025 à 15:02 UTCinvestigating

      We’re currently investigating an issue where some candidates are appearing multiple times within the same job or stage. Additionally, certain disqualified candidates are incorrectly appearing in the qualified stages.

    2. 31 juillet 2025 à 15:53 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 31 juillet 2025 à 16:49 UTCresolved

      This incident has been resolved.

    Issues with CV/Resume upload and bulk actions

    Début 29 juillet 2025 à 09:14 UTC · 31m

    IssuesIncident mineur
    Composants affectés
    Resume parsingEmail & calendar
    1. 29 juillet 2025 à 09:14 UTCinvestigating

      We are currently investigating an issue that causes delays or prevents CV/Resumes from being uploaded.

    2. 29 juillet 2025 à 09:37 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 29 juillet 2025 à 09:44 UTCresolved

      This incident has been resolved.

    Workable texting may be unavailable

    Début 29 juillet 2025 à 08:37 UTC · 45m

    IssuesIncident mineur
    Composants affectés
    Workable Texting
    1. 29 juillet 2025 à 08:37 UTCinvestigating

      We are currently experiencing an issue with our texting provider, which may result in SMS messages not being sent or received as expected.

    2. 29 juillet 2025 à 09:22 UTCresolved

      This incident has been resolved.

    Offer Letter E-signatures not working as expected

    Début 2 juillet 2025 à 19:46 UTC · 20m

    OutageIncident majeur
    Composants affectés
    E-signatures
    1. 2 juillet 2025 à 19:46 UTCmonitoring

      We have identified that DropBox Sign is currently experiencing outages across their product suite. They are working to resolve the issue as quickly as possible on their end. You can also find updates on their status page: https://status.hellosign.com/

    2. 2 juillet 2025 à 20:06 UTCresolved

      This incident has been resolved.

    Issue with timeouts and slowness

    Début 25 juin 2025 à 14:15 UTC · 24m

    OutageIncident majeur
    Composants affectés
    Newjobs.grCareer pages & Αpplication formsWorkable TextingResume parsingWorkable AssessmentsRecruiting and applicant trackingLogin & signupE-signaturesWorkable Video InterviewsReportsBranded Job BoardsFree Tools for ManagersOnboardingSourcing with Search with AIEmail & calendarTime trackingReferralsTime-offPerformance reviewsEmployee ManagementWorkable AI features
    1. 25 juin 2025 à 14:15 UTCinvestigating

      We are currently investigating this issue.

    2. 25 juin 2025 à 14:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 25 juin 2025 à 14:38 UTCresolved

      This incident has been resolved.

    Custom Domain Career Page Not Loading Due to Cloudflare Status Issues

    Début 12 juin 2025 à 19:30 UTC · 10h 53m

    OutageIncident majeur
    Composants affectés
    Career pages & Αpplication forms
    1. 12 juin 2025 à 19:30 UTCmonitoring

      Due to a CloudFlare status issue custom domain careers pages have been affected and are not able to load.

    2. 13 juin 2025 à 06:24 UTCresolved

      This incident has been resolved.