Historique des pannes de Workable

1. 4 septembre 2026 à 11:38 UTCinvestigating

   Nous avons identifié que les clients utilisant Microsoft 365/Outlook peuvent rencontrer des retards dans la réception des notifications, des courriels de réinitialisation de mot de passe, des courriels de code d'accès unique depuis Workable, et d'autres courriels. Cela est causé par les retards de livraison du côté de Microsoft. Nous mettrons à jour cette page car nous avons plus d'informations.

2. 4 septembre 2026 à 12:35 UTCresolved

   La livraison de courriels aux destinataires Microsoft 365/Outlook a repris. Nous n'avons pas la pleine visibilité sur le chemin de livraison externe, donc nous ne pouvons pas confirmer que le problème est complètement résolu. Certains retards résiduels peuvent encore se produire pendant que cela disparaît. Nous continuerons de surveiller et de mettre à jour cette page si la perturbation retourne

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 23 avril 2026 à 13:37 UTCinvestigating

   Candidates' CV/resume details may not be automatically populated to their profile after upload. Our team is aware and investigating. We'll post updates here as they become available.

2. 23 avril 2026 à 15:09 UTCresolved

   This incident has been resolved.

1. 21 avril 2026 à 07:08 UTCinvestigating

   Candidates' CV/resume details may not be automatically populated to their profile after upload. Our team is aware and investigating. We'll post updates here as they become available.

2. 21 avril 2026 à 10:01 UTCresolved

   This incident has been resolved.

1. 16 mars 2026 à 16:19 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 16 mars 2026 à 16:34 UTCinvestigating

   The issue appears to be resolved and all pages are loading normally. We apologize for the disruption.

3. 17 mars 2026 à 06:48 UTCresolved

   This incident has been resolved.

1. 13 février 2026 à 09:08 UTCinvestigating

   We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including offer letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/incidents/xnjqnwnqycmm

2. 13 février 2026 à 13:32 UTCresolved

   This incident has been resolved.

1. 5 février 2026 à 10:22 UTCidentified

   Data in custom reports provided by our professional services and the BI Data Link reports may be outdated due to an issue with the most recent refresh. We are working on refreshing it today.

2. 6 février 2026 à 10:24 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9 février 2026 à 13:46 UTCresolved

   This incident has been resolved.

1. 2 janvier 2026 à 21:10 UTCinvestigating

   We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including offer letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/

2. 3 janvier 2026 à 00:15 UTCresolved

   This incident has been resolved.

1. 5 décembre 2025 à 09:01 UTCinvestigating

   Our service provider, Cloudflare, is experiencing network performance issues that are impacting Workable customers. They are aware of the issue and are actively working on a fix.

2. 5 décembre 2025 à 09:17 UTCmonitoring

   Workable is accessible again and we are monitoring.

3. 5 décembre 2025 à 09:34 UTCresolved

   This incident has been resolved.

1. 20 octobre 2025 à 10:53 UTCinvestigating

   Our built-in and BI Data Link reports are experiencing delays due to ongoing issues with our third-party provider. Our team is closely monitoring the situation to restore the syncing process as soon as possible.

2. 20 octobre 2025 à 11:13 UTCmonitoring

   Reporting refresh flows are gradually recovering, and we are monitoring the results.

3. 21 octobre 2025 à 11:30 UTCresolved

   This incident has been resolved.

1. 16 octobre 2025 à 13:54 UTCinvestigating

   Users may experience issues with calendar integrations not syncing correctly to their calendars or with Google Meet and Microsoft Teams not generating meeting links. We are investigating.

2. 16 octobre 2025 à 15:28 UTCmonitoring

   A fix has been implemented, and all delayed events will be processed shortly. We apologize for the disruption.

3. 16 octobre 2025 à 17:44 UTCresolved

   This incident has been resolved.

1. 1 octobre 2025 à 14:51 UTCinvestigating

   We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including offer letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/incidents/8g4fhlrn5t0r

2. 1 octobre 2025 à 18:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2 octobre 2025 à 00:38 UTCresolved

   This incident has been resolved.

1. 29 septembre 2025 à 09:21 UTCinvestigating

   We are currently investigating this issue.

2. 29 septembre 2025 à 09:29 UTCresolved

   This incident has been resolved - apologies for the disruption!

1. 4 août 2025 à 12:19 UTCidentified

   We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including Offer Letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/incidents/hlf6fghp1h8b

2. 4 août 2025 à 14:42 UTCresolved

   This incident has been resolved.

1. 31 juillet 2025 à 15:02 UTCinvestigating

   We’re currently investigating an issue where some candidates are appearing multiple times within the same job or stage. Additionally, certain disqualified candidates are incorrectly appearing in the qualified stages.

2. 31 juillet 2025 à 15:53 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 31 juillet 2025 à 16:49 UTCresolved

   This incident has been resolved.

1. 29 juillet 2025 à 09:14 UTCinvestigating

   We are currently investigating an issue that causes delays or prevents CV/Resumes from being uploaded.

2. 29 juillet 2025 à 09:37 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 29 juillet 2025 à 09:44 UTCresolved

   This incident has been resolved.

1. 29 juillet 2025 à 08:37 UTCinvestigating

   We are currently experiencing an issue with our texting provider, which may result in SMS messages not being sent or received as expected.

2. 29 juillet 2025 à 09:22 UTCresolved

   This incident has been resolved.

1. 2 juillet 2025 à 19:46 UTCmonitoring

   We have identified that DropBox Sign is currently experiencing outages across their product suite. They are working to resolve the issue as quickly as possible on their end. You can also find updates on their status page: https://status.hellosign.com/

2. 2 juillet 2025 à 20:06 UTCresolved

   This incident has been resolved.

1. 25 juin 2025 à 14:15 UTCinvestigating

   We are currently investigating this issue.

2. 25 juin 2025 à 14:28 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 25 juin 2025 à 14:38 UTCresolved

   This incident has been resolved.

1. 12 juin 2025 à 19:30 UTCmonitoring

   Due to a CloudFlare status issue custom domain careers pages have been affected and are not able to load.

2. 13 juin 2025 à 06:24 UTCresolved

   This incident has been resolved.

1. 19 mai 2025 à 11:53 UTCinvestigating

   We’re currently experiencing a delay in the daily data refresh for Reshift databases in the Eastern timezone schedule. As a result, BI Data Link reports may display outdated information. Our team is actively working to resolve the issue and restore timely updates.

2. 20 mai 2025 à 08:24 UTCresolved

   This incident has been resolved.