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    53 Xander incidents · mai 2025 — official updates, affected components, duration and resolution details.

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    Les soumissionnaires peuvent rencontrer une erreur d'état 429 lors du téléchargement de Creatives for Audit via API

    Début 13 juillet 2026 à 23:30 UTC · 15h 59m

    Pending
    1. 13 juillet 2026 à 23:30 UTCinvestigating

      Nous sommes conscients d'un problème qui empêche le traitement des vérifications créatives de certains soumissionnaires. Notre équipe d'ingénierie travaille actuellement sur un correctif et nous fournirons des mises à jour dès que possible. Merci de votre patience! Composant(s): API Impact(s): - Les soumissionnaires qui uploadent Creatives peuvent être interrompus par l'erreur de statut 429 (demandes nombreuses) Sans incidence : - Service publicitaire - Concours - Rapports Géolocalisation(s): mondiale (mondiale) État : Nous fournirons une mise à jour dès que de plus amples renseignements seront disponibles. Merci de votre patience.

    2. 14 juillet 2026 à 01:29 UTCidentified

      Le problème a été identifié et une solution est en cours de mise en oeuvre.

    3. 14 juillet 2026 à 15:29 UTCresolved

      Cet incident a été résolu.

    Traduit automatiquement depuis la mise à jour officielle de l'incident.

    Monetize et investissez l'interface utilisateur et API Épargnez les objets de ligne

    Début 1 juillet 2026 à 10:38 UTC · 4h 5m

    Pending
    1. 1 juillet 2026 à 10:38 UTCinvestigating

      Nous enquêtons actuellement sur la question suivante : Composant(s): Interface utilisateur, API Impact(s): - Création et édition des objets de ligne Sans incidence : - Service publicitaire - Concours - Rapports Géolocalisation(s): mondiale (mondiale) État : Nous fournirons une mise à jour dès que de plus amples renseignements seront disponibles. Merci de votre patience.

    2. 1 juillet 2026 à 14:43 UTCresolved

      Résolue - Notre équipe d'ingénierie a identifié la cause fondamentale et a repoussé le changement responsable du problème. Le service a été entièrement restauré et la fonctionnalité normale a repris. Nous nous excusons de tout inconvénient que cela pourrait avoir causé.

    Traduit automatiquement depuis la mise à jour officielle de l'incident.

    Impossible de créer ou de modifier des éléments en ligne dans l'interface utilisateur

    Début 23 juin 2026 à 21:43 UTC · 0m

    IssuesIncident mineur
    1. 23 juin 2026 à 21:43 UTCresolved

      Le 23 juin 2026, entre 16h16 et 17h38 HNE, les utilisateurs ont peut-être connu une erreur 404 lorsqu'ils ont tenté de créer ou de modifier des éléments en ligne via l'interface utilisateur. Notre équipe d'ingénierie a identifié la cause profonde et a repoussé le changement responsable de la question. Le service a été entièrement restauré et la fonctionnalité normale a repris. Nous nous excusons de tout inconvénient que cela pourrait avoir causé.

    Traduit automatiquement depuis la mise à jour officielle de l'incident.

    Stale Reporting Data

    Début 12 juin 2026 à 09:13 UTC · 8h 50m

    Pending
    1. 12 juin 2026 à 09:13 UTCinvestigating

      We are aware of an issue causing delays in several reports in Monetize and Curate. When running a report, users may find that the most recent data are over 6 hours old. Our engineering team is aware of the issue and working on a fix. Thank you for your patience! In the meantime, please try different reports such as Network Analytics Report, as this will have all the data.

    2. 12 juin 2026 à 12:29 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 juin 2026 à 18:03 UTCresolved

      This incident has been resolved

    Prebid Services in Frankfurt data center is experiencing connectivity issues

    Début 12 mai 2026 à 09:25 UTC · 6h 7m

    Pending
    1. 12 mai 2026 à 09:25 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Ad Serving, Bidding Impact(s): Decrease in requests sent to Bidder customers Not Impacted: UI API Geolocation(s): Central Europe (FRA1) Status: We will provide an update as soon as more information is available

    2. 12 mai 2026 à 09:39 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 12 mai 2026 à 15:32 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Reporting Data Experiencing Delays

    Début 5 mai 2026 à 12:34 UTC · 23h 17m

    Pending
    1. 5 mai 2026 à 12:34 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Reporting pages, API Impact(s): Data unavailable through affected service(s) Not Impacted: Ad Serving Bidding UI Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 5 mai 2026 à 16:52 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 5 mai 2026 à 20:09 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 6 mai 2026 à 11:51 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Retroactive: Platform outage impacting UIs, APIs, and adserving

    Début 1 mai 2026 à 20:58 UTC · 0m

    Pending
    1. 1 mai 2026 à 20:58 UTCresolved

      The incident has been fully resolved.: Component(s): Ad Serving, API, UI Impact(s): Monetize and Curate Not Impacted: . Geolocation(s): Global (Global) Status: Event occurred between 18:40 UTC to 19:35 UTC. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Reporting data is stale

    Début 27 avril 2026 à 14:30 UTC · 1d 2h

    Pending
    1. 27 avril 2026 à 14:30 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Reporting Impact(s): Stale reporting data Some data incomplete or incorrect until reprocessed (please repull data as necessary) Not Impacted: Ad Serving Bidding UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 27 avril 2026 à 16:26 UTCidentified

      We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

    3. 27 avril 2026 à 23:57 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    4. 28 avril 2026 à 17:07 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Some Ad Requests from Xbox to Monetize Member 280 being filtered

    Début 24 avril 2026 à 17:59 UTC · 2h 44m

    Pending
    1. 24 avril 2026 à 17:59 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Ad Serving, Bidding Impact(s): Increase in filtered requests from Xbox is leading to drop in impressions Not Impacted: UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 24 avril 2026 à 18:24 UTCidentified

      We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

    3. 24 avril 2026 à 19:43 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    4. 24 avril 2026 à 20:43 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Monetize and Curate UI Unavailable

    Début 27 mars 2026 à 02:13 UTC · 2h 9m

    Pending
    1. 27 mars 2026 à 02:13 UTCinvestigating

      We are currently investigating the following issue:: Component(s): UI Impact(s): Page load failures and errors in user interface Some users unable to log in Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 27 mars 2026 à 04:22 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Monetize and Curate UI Unavailable

    Début 9 mars 2026 à 20:09 UTC · 1h 17m

    Pending
    1. 9 mars 2026 à 20:09 UTCinvestigating

      We are currently investigating the following issue:: Component(s): UI, Monetize and Curate Impact(s): Page load failures and errors in user interface 504 Error - Timeouts when trying to login to Monetize and Curate Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 9 mars 2026 à 21:21 UTCidentified

      We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

    3. 9 mars 2026 à 21:26 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Curate members may experience loss of source deals

    Début 27 février 2026 à 02:57 UTC · 21h 35m

    Pending
    1. 27 février 2026 à 02:57 UTCidentified

      We have identified the following issue:: Component(s): Partner/Deal pages, Curated deals Impact(s): Curate members may experience significant loss of source/publisher deals. Not Impacted: UI API Geolocation(s): North America - West Coast (LAX1), North America - East Coast (NYM2) Status: Our engineers are actively working towards the resolution of the identified issue, buyers will be unable to access source deals until resolved. We will provide an update as soon as possible. Thank you for your patience.

    2. 27 février 2026 à 17:10 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 28 février 2026 à 00:32 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Retroactive - UI instability between 1910 - 1940 UTC in LAX on 6 February 2026

    Début 6 février 2026 à 19:56 UTC · 0m

    Pending
    1. 6 février 2026 à 19:56 UTCresolved

      The incident has been fully resolved.: Component(s): UI Impact(s): Data unavailable through affected service(s) Slower report retrieval Page load failures and errors in user interface Not Impacted: Bidding Geolocation(s): North America - West Coast (LAX1) Status: We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Curator Analytics Report is unavailable

    Début 6 février 2026 à 11:09 UTC · 2h 38m

    Pending
    1. 6 février 2026 à 11:09 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Curator Analytics Report Impact(s): Unable to pull a Curator Analytics Report via UI and API Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 6 février 2026 à 13:47 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    DV360 Google bidder is currently unavailable

    Début 30 janvier 2026 à 18:17 UTC · 3h 47m

    Pending
    1. 30 janvier 2026 à 18:17 UTCidentified

      We have identified the following issue:: Component(s): Ad Serving Impact(s): Some campaigns using DV360 may experience limited delivery during this period Not Impacted: N/A Geolocation(s): Global (Global) Status: Our engineers are actively working towards a resolution, and we will provide an update as soon as possible. Thank you for your patience.

    2. 30 janvier 2026 à 21:09 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 30 janvier 2026 à 22:05 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Delays in how quickly updates would be visible and take effect

    Début 16 janvier 2026 à 13:31 UTC · 0m

    Pending
    1. 16 janvier 2026 à 13:31 UTCresolved

      The incident has been fully resolved.: Component(s): Console Bidder, Impbus Impact(s): Any changes carried out between 11:43 UTC and 13:16 UTC would not have been reflected in the platform. Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Reporting and LLD experiencing delays

    Début 15 janvier 2026 à 15:26 UTC · 23h 26m

    Pending
    1. 15 janvier 2026 à 15:26 UTCmonitoring

      We have patched the issue and are monitoring our systems closely.: Component(s): Forecasting, Reporting pages, Reporting, Log Level Data Impact(s): Stale reporting data Some data incomplete or incorrect until reprocessed (please repull data as necessary) Data unavailable through affected service(s) Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as the issue has been fully resolved.

    2. 16 janvier 2026 à 14:51 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Monetize and Curate UI intermitent issues

    Début 15 janvier 2026 à 10:15 UTC · 1d 2h

    Pending
    1. 15 janvier 2026 à 10:15 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Partner/Deal pages, Sell-side pages Impact(s): Page load failures and errors in user interface Not Impacted: Ad Serving Bidding API Geolocation(s): Western Europe (AMS3) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 15 janvier 2026 à 22:47 UTCidentified

      We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

    3. 15 janvier 2026 à 23:00 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    4. 16 janvier 2026 à 12:18 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Monetize UI Unavailable

    Début 14 janvier 2026 à 10:21 UTC · 8h 41m

    Pending
    1. 14 janvier 2026 à 10:21 UTCinvestigating

      We are currently investigating the following issue: Component(s): UI, Monetize Impact(s): Page load failures and errors in user interface 504 Error - Timeouts when trying to login to Monetize UI Not Impacted: Ad Serving Bidding API Geolocation(s): Western Europe (AMS3) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 14 janvier 2026 à 15:54 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 14 janvier 2026 à 19:01 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Some hosted video and audio creatives remain in asset processing status

    Début 24 décembre 2025 à 15:33 UTC · 8h 30m

    Pending
    1. 24 décembre 2025 à 15:33 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Creative uploads Impact(s): Already uploaded video/audio creatives are impacted, new uploads are currently not affected. Not Impacted: Ad Serving Bidding UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 24 décembre 2025 à 17:37 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 25 décembre 2025 à 00:03 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.