Historique des pannes de Zerobounce

1. 26 octobre 2026 à 14:25 UTCinvestigating

   Bonjour. Nous enquêtons sur un problème lorsque certains fichiers ne terminent pas le téléchargement (en attente).

2. 26 octobre 2026 à 14:38 UTCidentified

   Nous avons identifié le problème et nous travaillons à stabiliser le moteur de téléchargement des fichiers.

3. 26 octobre 2026 à 14:41 UTCmonitoring

   Un correctif a été mis en place et nous suivons les résultats.

4. 26 octobre 2026 à 14:44 UTCresolved

   L'incident a été résolu.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 1 octobre 2026 à 12:57 UTCresolved

   api.zerobonce.net a connu une brève période de disponibilité réduite dans l'UE d'environ 3 minutes. Des mesures de protection automatisées ont permis d'identifier le problème immédiatement, et le service normal complet a été rétabli. Tous les paramètres sont pleinement opérationnels et aucune donnée n'a été affectée. Nous nous excusons pour tout bref désagrément.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 9 septembre 2026 à 21:50 UTCresolved

   La plate-forme des membres a connu une brève interruption de service d'environ 6 minutes. Au cours de cette période, les membres peuvent avoir rencontré des erreurs de connexion ou n'avoir pu se connecter. La cause fondamentale a été identifiée comme une anomalie de routage du réseau de courte portée, qui a été corrigée immédiatement. Tous les systèmes fonctionnent normalement, et aucun autre impact n'est attendu.

Traduit automatiquement depuis la mise à jour officielle de l'incident.

1. 19 décembre 2025 à 11:31 UTCinvestigating

   Cloudflare have reported intermittent issues with network performance. Customers might observe unexpected errors. We are working to analyze and mitigate this problem. More updates to follow shortly.

2. 19 décembre 2025 à 12:58 UTCresolved

   Cloudlflare have implemented a fix and we are monitoring the results.

1. 5 décembre 2025 à 09:00 UTCinvestigating

   We are currently investigating an issue where Cloudflare network has issues in different regions.

2. 5 décembre 2025 à 09:27 UTCinvestigating

   We are continuing to investigate this issue.

3. 5 décembre 2025 à 09:28 UTCresolved

   Our services are back online, the cloudflare issues have been resolved.

1. 18 novembre 2025 à 11:49 UTCinvestigating

   We are currently investigating an issue where Cloudflare network has issues in different regions.

2. 18 novembre 2025 à 14:45 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 18 novembre 2025 à 15:05 UTCresolved

   This incident has been resolved.

1. 18 septembre 2025 à 18:30 UTCinvestigating

   We are investigating an issue with new files not being added to the processing queue correctly.

2. 18 septembre 2025 à 18:51 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 18 septembre 2025 à 19:34 UTCresolved

   This incident has been resolved.

1. 25 août 2025 à 19:34 UTCinvestigating

   We are looking at a potential issue/bug affecting integrations on the platform.

2. 25 août 2025 à 19:57 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 25 août 2025 à 20:39 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 25 août 2025 à 20:39 UTCresolved

   This incident has been resolved.

1. 25 août 2025 à 19:20 UTCinvestigating

   We are currently investigating an issue with our bulkapi where files fail to upload.

2. 25 août 2025 à 19:22 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 25 août 2025 à 19:32 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 25 août 2025 à 19:33 UTCresolved

   This incident has been resolved.

1. 12 juin 2025 à 19:03 UTCinvestigating

   Due to a Cloudflare outage related to captcha services our registration page is not currently working as intended.

2. 12 juin 2025 à 19:37 UTCresolved

   Captcha services are working again.

1. 14 mai 2025 à 13:23 UTCinvestigating

   We have noticed partial degradation of api.zerobounce.net We are currently investigating the root cause.

2. 14 mai 2025 à 13:45 UTCresolved

   The issue has been resolved all service are back to normal.

1. 8 mai 2025 à 08:22 UTCinvestigating

   We're experiencing an issue with file uploads on our members section. We're investigating the problem.

2. 8 mai 2025 à 08:41 UTCinvestigating

   We've noticed payments are also affected

3. 8 mai 2025 à 09:04 UTCinvestigating

   Issues related to payments are working

4. 8 mai 2025 à 09:19 UTCinvestigating

   "Update - Issues related to payments are working" "Issues related to payments solved. File upload issue still under investigation."

5. 8 mai 2025 à 09:23 UTCinvestigating

   File upload issue solved

6. 8 mai 2025 à 09:23 UTCresolved

   This incident has been resolved.

1. 23 avril 2025 à 20:43 UTCinvestigating

   We are currently investigating this issue.

2. 23 avril 2025 à 21:08 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 23 avril 2025 à 21:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results. A part of our API endpoints suffered a CPU spike which is under further investigation causing slow responses or latency on requests.

4. 23 avril 2025 à 21:40 UTCresolved

   This incident has been resolved.

1. 30 mars 2025 à 12:42 UTCidentified

   We’re currently experiencing degraded performance due to an issue with one of network providers.

2. 30 mars 2025 à 13:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 30 mars 2025 à 14:34 UTCresolved

   This incident has been resolved.

1. 10 mars 2025 à 10:48 UTCresolved

   A caching issue caused temporary degradation of api.zerobounce.net. Further analysis found that the issue had been caused by a database failure.

1. 25 novembre 2024 à 09:29 UTCinvestigating

   We are currently investigating an issues with Integrations.

2. 25 novembre 2024 à 10:27 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 25 novembre 2024 à 12:37 UTCresolved

   This incident has been resolved.

1. 24 novembre 2024 à 18:33 UTCinvestigating

   We are investigating an issue with Integrations not working.

2. 24 novembre 2024 à 18:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 24 novembre 2024 à 21:41 UTCresolved

   This incident has been resolved.

1. 24 novembre 2024 à 18:21 UTCinvestigating

   Hello, We are investigating a weird behaviour caused by our databases. No impact at the moment, however we are at risk.

2. 24 novembre 2024 à 18:36 UTCresolved

   Database restored to normal values without an impact.

1. 6 novembre 2024 à 12:58 UTCidentified

   Hello, There are several fiber cuts around Europe impacting the traffic between multiple providers. Please expect during the incident a higher latency or delayed responses in validations.

2. 6 novembre 2024 à 16:06 UTCmonitoring

   A partial fix has been implemented and we are working on re-routing and balance the traffic to recover the latency. More updates once the fibercut has been resolved.

3. 6 novembre 2024 à 18:02 UTCresolved

   This incident has been resolved.

1. 4 octobre 2024 à 15:53 UTCresolved

   Database issue caused degradation of the file validation process for 2 minutes.