Cronologia delle interruzioni di Affinity

1. 3 settembre 2026 alle ore 22:15 UTCidentified

   Gli utenti possono avere errori o incapacità di accedere al servizio a causa di un problema con il nostro provider di servizi cloud. Forneremo un altro aggiornamento entro 60 minuti.

2. 3 settembre 2026 alle ore 22:35 UTCmonitoring

   Stiamo vedendo segni di recupero e stanno monitorando attivamente tutti i servizi. Posteremo un altro aggiornamento una volta che possiamo confermare il problema è completamente risolto.

3. 3 settembre 2026 alle ore 23:18 UTCresolved

   Questo incidente è stato risolto.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 11 agosto 2026 alle ore 20:24 UTCresolved

   We have identified the root cause of the issue impacting Affinity Analytics, the fix was implemented and deployed. Affinity Analytics was intermittently unavailable between 7:00 PM - 7:15 PM UTC.

1. 9 luglio 2026 alle ore 02:50 UTCidentified

   We have identified the root cause of the issue impacting Affinity Analytics. Our team is now working on a fix.

2. 10 luglio 2026 alle ore 19:03 UTCidentified

   We are continuing to work on a fix for this issue.

3. 10 luglio 2026 alle ore 19:04 UTCresolved

   This incident has been resolved.

1. 30 giugno 2026 alle ore 16:06 UTCidentified

   Alcuni utenti su Windows Outlook Desktop App non sono in grado di completare il login SSO al Add-in di Outlook di Affinity. Questo è dovuto a una recente modifica sulla fine di Microsoft che colpisce come Outlook su Windows gestisce l'autenticazione reindirizza. Mac Outlook non è interessato. Come soluzione di lavoro, gli utenti possono accedere a Affinity tramite l'applicazione web.

2. 10 luglio 2026 alle ore 20:28 UTCidentified

   Stiamo indagando su un aggiornamento alla piattaforma Affinity che funzionerà intorno al problema causato dal cambiamento recente di Microsoft e ripristinare il comportamento di login SSO per gli utenti di Windows Outlook Desktop App. Mac Outlook e l'applicazione Web Affinity non sono influenzati e possono essere utilizzati come una soluzione nel frattempo.

3. 23 luglio 2026 alle ore 15:03 UTCresolved

   Questo problema è stato risolto ora. I clienti che sono stati colpiti dovranno contattare il supporto di Affinity all'indirizzo [email protected] per le istruzioni di cambiamento di configurazione.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 29 giugno 2026 alle ore 18:24 UTCinvestigating

   We are currently investigating an issue impacting Affinity API and CRM. Users may be experiencing intermittent 504 Gateway Timeout issues. Our team is working to identify the cause.

2. 29 giugno 2026 alle ore 21:43 UTCmonitoring

   We have deployed a fix and are seeing signs of recovery. Services should be returning to normal. Some users may continue to experience intermittent issues as the system stabilizes. Our team will continue to closely monitor the systems to ensure stability. We will post another update once we can confirm the issue is fully resolved.

3. 30 giugno 2026 alle ore 14:49 UTCmonitoring

   The services are fully operational. We are continuing to monitor for any further issues.

4. 2 luglio 2026 alle ore 13:09 UTCresolved

   This incident has been resolved.

1. 20 maggio 2026 alle ore 17:23 UTCinvestigating

   We are currently investigating an issue impacting Affinity CRM

2. 20 maggio 2026 alle ore 17:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 20 maggio 2026 alle ore 19:42 UTCresolved

   This incident has been resolved.

1. 13 aprile 2026 alle ore 21:14 UTCinvestigating

   We are currently investigating an issue with the Affinity Pathfinder Chrome extension intermittently showing a blank page and loading icon.

2. 13 aprile 2026 alle ore 22:40 UTCidentified

   We've identified the root cause. It is bug introduced in Chrome 147 that is affecting numerous chrome extensions. See the report here: https://issues.chromium.org/issues/500975618 An update to chrome is expected soon. We are not aware of a good workaround at the moment other than closing and reopening the browser, but will update this if one is found.

3. 16 aprile 2026 alle ore 13:28 UTCresolved

   This has been fixed in Chrome, please sure you are on version 147.0.7727.102 or later of Chrome.

1. 31 marzo 2026 alle ore 15:53 UTCidentified

   Some users may experience delays in the Affinity Analytics dashboards. The issue has been identified and we are currently working on processing the backlog. Next update will be provided as soon as the issue is resolved or within next 24h!

2. 1 aprile 2026 alle ore 01:09 UTCresolved

   This incident has been resolved.

1. 24 marzo 2026 alle ore 20:15 UTCresolved

   Between 11:30 AM and 2:45 PM EST, an issue with one of Affinity’s service providers caused a disruption to Affinity Notetaker. This issue is now resolved.

1. 17 marzo 2026 alle ore 02:23 UTCidentified

   Some users may experience delays with recent team activity data appearing in the Affinity Analytics dashboards. The issue has been identified and we are currently working on processing the backlog. Next update will be provided as soon as the issue is resolved or within next 24h!

2. 17 marzo 2026 alle ore 13:28 UTCresolved

   This incident has been resolved.

1. 20 febbraio 2026 alle ore 15:14 UTCmonitoring

   We’re experiencing delays in data replication to Affinity Analytics. The root cause has been identified and mitigated, and we’re processing the backlog. Fresh data will appear incrementally as processing progresses. We’ll share a final update once full recovery is confirmed.

2. 20 febbraio 2026 alle ore 18:59 UTCresolved

   This incident has been resolved.

1. 13 febbraio 2026 alle ore 00:23 UTCidentified

   We have identified the root cause of the issue impacting Affinity Web application. Our team is now working on a fix.

2. 13 febbraio 2026 alle ore 00:31 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 13 febbraio 2026 alle ore 00:43 UTCresolved

   This incident has been resolved.

1. 27 gennaio 2026 alle ore 19:13 UTCinvestigating

   We are investigating an issue impacting entity creation and update flows in the Affinity CRM. Users may be unable to add or update Companies, People, and Opportunities. Our team is working to identify the cause and implement a mitigation.

2. 27 gennaio 2026 alle ore 20:29 UTCidentified

   We have identified the root cause of the issue impacting entity creation and update flows in the Affinity CRM. Our team is now working on deploying a fix.

3. 27 gennaio 2026 alle ore 21:35 UTCmonitoring

   We have deployed a fix for the issue impacting entity creation and update flows in the Affinity CRM. We are monitoring the system to ensure Companies, People, and Opportunities can be created and updated normally.

4. 27 gennaio 2026 alle ore 22:28 UTCresolved

   This incident has been resolved. All systems are fully operational.

1. 22 gennaio 2026 alle ore 21:20 UTCmonitoring

   We are monitoring an elevated error rate affecting Microsoft/Azure users due to an ongoing service disruption with Microsoft. Our team is actively monitoring the situation and will provide updates as soon as it’s resolved.

2. 23 gennaio 2026 alle ore 13:53 UTCresolved

   This incident has been resolved.

1. 15 gennaio 2026 alle ore 16:02 UTCidentified

   We have identified the root cause of the issue impacting all services. Our team is now working on a fix. We will provide another update within 60 minutes

2. 15 gennaio 2026 alle ore 16:24 UTCresolved

   This incident has been resolved.

1. 8 gennaio 2026 alle ore 15:44 UTCidentified

   We’re experiencing delays in data replication to Affinity Analytics. The root cause has been identified and mitigated, and we’re processing the backlog. Fresh data will appear incrementally as processing progresses. We’ll share a final update once full recovery is confirmed.

2. 8 gennaio 2026 alle ore 22:48 UTCresolved

   This incident has been resolved.

1. 17 dicembre 2025 alle ore 23:32 UTCinvestigating

   We've identified an issue with our email and calendar processing pipelines resulting in delays in seeing up to date information in the application.

2. 18 dicembre 2025 alle ore 10:19 UTCmonitoring

   A fix has been implemented and we are monitoring progress of processing the backlog.

3. 18 dicembre 2025 alle ore 19:04 UTCresolved

   This incident has been resolved.

1. 20 novembre 2025 alle ore 19:03 UTCinvestigating

   We are currently investigating an issue impacting Affinity Analytics.

2. 20 novembre 2025 alle ore 20:39 UTCidentified

   Affected customers may experience data freshness delays of up to 24 hours as we actively work on a full restore. The issue has been identified and our team has a fix scheduled for deployment during our upcoming maintenance window.

3. 21 novembre 2025 alle ore 18:51 UTCresolved

   This incident has been resolved.

1. 17 novembre 2025 alle ore 23:52 UTCidentified

   We’re experiencing delays in data replication to Affinity Analytics. The root cause has been identified and mitigated, and we’re processing the backlog. Fresh data will appear incrementally as processing progresses. We’ll share a final update once full recovery is confirmed.

2. 18 novembre 2025 alle ore 09:33 UTCidentified

   All Dashboards in Affinity Analytics are currently missing data. We have identified the issue and are working on restoring the access to the data.

3. 18 novembre 2025 alle ore 13:56 UTCidentified

   We continue to work on processing the replication backlog. We’ll share a final update once full recovery is confirmed.

4. 18 novembre 2025 alle ore 20:35 UTCidentified

   We continue to work on processing the replication backlog. We'll share a final update once full recovery is confirmed.

5. 18 novembre 2025 alle ore 21:56 UTCresolved

   This incident has been resolved.

1. 14 novembre 2025 alle ore 18:22 UTCidentified

   We are currently experiencing email syncing delay, impacting Google credentials. Affected users may experience delays of up to 48 hours. Our engineering team is actively investigating the issue and working towards processing the backlog. We will provide an update as soon as the issue has been resolved.

2. 14 novembre 2025 alle ore 19:44 UTCmonitoring

   fix has been deployed to resolve the issue and we are currently monitoring the system. Users will see a reduction in email syncing delays over the coming hours as the system processes the backlog.

3. 15 novembre 2025 alle ore 16:57 UTCresolved

   This incident has been resolved.