Cronologia delle interruzioni di Apphud

1. 30 luglio 2026 alle ore 15:06 UTCinvestigating

   Stiamo vivendo un problema con l'elaborazione del lavoro di sfondo, con conseguente ritardo nei dati di analisi e eventi. Le API SDK non sono interessate. I dati dovrebbero essere recuperati in tempo reale entro circa 30 minuti. Ci scusiamo per l'inconveniente.

2. 30 luglio 2026 alle ore 15:06 UTCmonitoring

   Una soluzione è stata implementata e stiamo monitorando i risultati.

3. 30 luglio 2026 alle ore 16:19 UTCresolved

   Questo incidente è stato risolto.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 27 giugno 2026 alle ore 19:16 UTCinvestigating

   We are currently investigating this issue. There is problem at our data center. We are in close touch with cloud provider. Our engineers our trying to do their best to solve the issue ASAP

2. 27 giugno 2026 alle ore 19:43 UTCinvestigating

   We are continuing to investigate this issue.

3. 27 giugno 2026 alle ore 19:43 UTCmonitoring

   A fix has been implemented by our Cloud Provider and we are monitoring the results.

4. 27 giugno 2026 alle ore 20:26 UTCresolved

   This incident has been resolved. Cloud Provider has fixed the issue.

1. 9 marzo 2026 alle ore 09:58 UTCinvestigating

   We experienced an issue where App Store Server Notifications and Google Play Real-Time Developer Notifications were not being delivered to Apphud servers. As a result, some subscription events such as renewals, cancellations, or billing issues may not have been processed in real time. The issue has now been identified and fixed. We will replay all missed server notifications and process them accordingly. Subscription renewals and other events will be updated based on their original effective timestamps (for example, renewal or expiry time), so historical data and analytics will remain accurate.

2. 9 marzo 2026 alle ore 09:58 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 12 marzo 2026 alle ore 04:56 UTCresolved

   This incident has been resolved.

1. 24 febbraio 2026 alle ore 11:52 UTCmonitoring

   We received reports that some A/B experiment analytics metrics were displaying incorrect values (extremely high or extremely low). Our team investigated the issue and identified the root cause. The fix has been deployed. All A/B test metrics are now displaying correctly and operating as expected.

2. 5 marzo 2026 alle ore 07:52 UTCresolved

   This incident has been resolved.

1. 24 febbraio 2026 alle ore 11:48 UTCinvestigating

   We are currently investigating this issue.

2. 24 febbraio 2026 alle ore 11:48 UTCresolved

   This incident has been resolved.

1. 23 febbraio 2026 alle ore 08:40 UTCinvestigating

   We received reports that some A/B experiment analytics metrics were displaying incorrect values (extremely high or extremely low). Our team investigated the issue and identified the root cause. The fix has been deployed. All A/B test metrics are now displaying correctly and operating as expected.

2. 23 febbraio 2026 alle ore 08:40 UTCresolved

   This incident has been resolved.

1. 22 febbraio 2026 alle ore 10:52 UTCinvestigating

   We received reports about increased response times for SDK API calls, specifically affecting paywalls and placements fetching. The issue has been identified and a fix has already been deployed. We are actively monitoring the system to ensure stability and normal performance levels. We apologize for the inconvenience and will provide updates if necessary.

2. 22 febbraio 2026 alle ore 10:53 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 22 febbraio 2026 alle ore 10:54 UTCresolved

   This incident has been resolved.

1. 22 febbraio 2026 alle ore 10:37 UTCinvestigating

   We are currently experiencing delays in background job processing, which is affecting the following services: * Event delivery to integrations * S2S event webhooks * CSV and ETL exports The current delay is approximately 15 minutes. Our engineering team is actively working to resolve the issue, and all data will catch up to real-time shortly. We apologize for the inconvenience and appreciate your patience.

2. 22 febbraio 2026 alle ore 10:55 UTCresolved

   This incident has been resolved.

1. 19 febbraio 2026 alle ore 11:51 UTCinvestigating

   We’ve received reports that A/B test analytics were displaying 0 trials, even though trials were actually recorded. Our team is currently investigating the issue. In the meantime, refreshing the page should resolve the problem and display the correct data. We’ll provide an update once the issue is fully resolved.

2. 22 febbraio 2026 alle ore 10:36 UTCresolved

   This incident has been resolved.

1. 11 febbraio 2026 alle ore 13:10 UTCinvestigating

   We are currently investigating this issue.

2. 11 febbraio 2026 alle ore 13:10 UTCresolved

   This incident has been resolved.

1. 4 febbraio 2026 alle ore 11:45 UTCresolved

   This incident has been resolved.

1. 27 gennaio 2026 alle ore 16:58 UTCinvestigating

   We are currently experiencing delays in background job processing, which is affecting the following services: * Event delivery to integrations * S2S event webhooks * CSV and ETL exports The current delay is approximately 40 minutes. Our engineering team is actively working to resolve the issue, and all data will catch up to real-time shortly. We apologize for the inconvenience and appreciate your patience.

2. 27 gennaio 2026 alle ore 16:58 UTCresolved

   This incident has been resolved.

1. 21 gennaio 2026 alle ore 17:35 UTCresolved

   Due to a bug introduced during recent maintenance, experiments that were in a Running state as of January 19 until January 21 17:45 UTC were unintentionally paused. The issue has been fixed, and all affected experiments have been unpaused and are running normally. Data for the affected period may be incomplete. No action is required. We are sorry for the inconvenience.

1. 19 gennaio 2026 alle ore 10:28 UTCinvestigating

   Due to a recent platform upgrade, the iOS mobile app is temporarily not functioning. An updated version will be released to the App Store, and users will need to update to the latest version. We’ll notify you when the update is available.

2. 22 gennaio 2026 alle ore 08:12 UTCresolved

   The updated app version in now available in the App Store: https://apps.apple.com/us/app/apphud-the-official-app/id1587154106

1. 30 novembre 2025 alle ore 14:00 UTCinvestigating

   We are currently investigating this issue.

2. 30 novembre 2025 alle ore 14:08 UTCinvestigating

   We are continuing to investigate this issue.

3. 30 novembre 2025 alle ore 14:11 UTCresolved

   This incident has been resolved.

1. 24 novembre 2025 alle ore 16:46 UTCinvestigating

   We are currently investigating this issue.

2. 24 novembre 2025 alle ore 16:55 UTCresolved

   This incident has been resolved.

1. 18 novembre 2025 alle ore 13:55 UTCinvestigating

   We experience partial API issues caused by major Cloudflare outage: https://www.cloudflarestatus.com/

2. 18 novembre 2025 alle ore 14:24 UTCinvestigating

   Update: SDK seems to be working without any disruptions, since it's not using Cloudflare. Only Apphud dashboard is not accessible in certain countries

3. 18 novembre 2025 alle ore 14:59 UTCinvestigating

   We are continuing to investigate this issue.

4. 18 novembre 2025 alle ore 14:59 UTCresolved

   This incident has been resolved.

1. 8 luglio 2025 alle ore 16:03 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

2. 8 luglio 2025 alle ore 16:03 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 8 luglio 2025 alle ore 16:03 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 8 luglio 2025 alle ore 16:19 UTCresolved

   This incident has been resolved.

1. 1 luglio 2025 alle ore 07:31 UTCinvestigating

   We are currently experiencing delays in background job processing, which is affecting the following services: * Event delivery to integrations * S2S event webhooks The current delay is approximately 1.5 hours. Our engineering team is actively working to resolve the issue, and all data will catch up to real-time shortly. We apologize for the inconvenience and appreciate your patience.

2. 1 luglio 2025 alle ore 08:58 UTCresolved

   This incident has been resolved.

1. 24 giugno 2025 alle ore 12:02 UTCinvestigating

   We are currently investigating this issue.

2. 24 giugno 2025 alle ore 12:11 UTCinvestigating

   We are currently experiencing delays in background job processing, which is affecting the following services: * Event delivery to integrations * S2S event webhooks * Analytics data freshness * CSV and ETL exports The current delay is approximately 1–2 hours. Our engineering team is actively working to resolve the issue, and all data will catch up to real-time shortly. We apologize for the inconvenience and appreciate your patience.

3. 24 giugno 2025 alle ore 14:58 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 25 giugno 2025 alle ore 09:15 UTCresolved

   This incident has been resolved.