Cronologia delle interruzioni di Beamery

1. 23 settembre 2026 alle ore 09:34 UTCinvestigating

   Stiamo attualmente indagando su alcune imprecisioni (dati obsoleti) nelle relazioni all'interno della nostra funzione di report. Nessun dato è stato perso e forniremo un aggiornamento non appena possibile. Le nostre scuse per qualsiasi inconveniente causato, Beamery Engineering

2. 24 settembre 2026 alle ore 08:21 UTCidentified

   Abbiamo identificato il problema e abbiamo avviato un aggiornamento dei dati in tutti gli ambienti di produzione per correggere le inesattezze all'interno delle relazioni. Forniremo un ulteriore aggiornamento sulle tempistiche per il completamento più tardi questa settimana. Le nostre scuse per qualsiasi inconveniente causato, Beamery Engineering

3. 24 settembre 2026 alle ore 13:50 UTCidentified

   Le relazioni private e UE inquilini all'interno del CRM dovrebbero ora essere fissate e contenere dati accurati. I rapporti degli inquilini statunitensi sono ancora in corso e un aggiornamento sarà fornito il prima possibile. Le nostre scuse per qualsiasi inconveniente causato, Beamery Engineering

4. 28 settembre 2026 alle ore 13:27 UTCmonitoring

   Tutti i rapporti degli inquilini devono ora essere fissati con dati precisi. Le nostre scuse per qualsiasi inconveniente causato, Beamery Engineering

5. 30 settembre 2026 alle ore 12:18 UTCresolved

   Questo problema è ora risolto. Grazie per la vostra pazienza, Beamery Engineering

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 1 settembre 2026 alle ore 14:27 UTCinvestigating

   Stiamo esaminando i rapporti degli utenti dell'UE che vengono reindirizzati alle pagine di login degli Stati Uniti quando si accede al login dalla pagina iniziale [Beamery](https://beamery.eu/ "Beamery homepage"). Se si verifica questo problema, si prega di utilizzare questo link per il login: [https://login.beamery.eu/sso](https://login.beamery.eu/sso "https://login.beamery.eu/sso")

2. 1 settembre 2026 alle ore 15:18 UTCresolved

   Abbiamo identificato e risolto un problema che ha causato alcuni utenti dell'UE di essere reindirizzati alla pagina di login [beamery.com](http://beamery.com "beamery.com") invece di [beamery.eu](http://beamery.eu "beamery.eu"). La correzione è ora live e nessuna azione è necessaria per la maggior parte degli utenti. Se stai ancora inviando alla pagina di login sbagliata, questo è un reindirizzamento memorizzato nella cache del tuo browser piuttosto che un errore in corso. Per risolverlo, o cancellare la cache del browser o andare direttamente alla pagina di login regionale: • UE: [https://login.beamery.eu/sso](https://login.beamery.eu/sso "https://login.beamery.eu/sso") • Stati Uniti: [https://login.beamery.com/sso](https://login.beamery.com/sso "https://login.beamery.com/sso") Aprendo la pagina in una finestra privata o incognito anche bypassare il reindirizzamento cache se si preferisce non cancellare la cache.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 20 agosto 2026 alle ore 08:08 UTCinvestigating

   Stiamo sperimentando problemi di parsing curriculum, il nostro team sta attualmente indagando. Nessun CV viene perso e rielaboreremo tutto il prima possibile. Grazie per la vostra pazienza, Beamery Engineering

2. 20 agosto 2026 alle ore 14:45 UTCmonitoring

   Il CV parsing è ora ripreso. Stiamo rielaborando parse fallite e non ci aspettiamo alcuna perdita di dati. Grazie per la comprensione, Beamery Engineering

3. 20 agosto 2026 alle ore 18:14 UTCresolved

   CV parsing è operativo dal 14:21 UTC. Tutti i CV che avevano fallito la parsing tra le 18:30 UTC il 19 agosto e poi sono stati ri-processati. Le nostre scuse per qualsiasi inconveniente causato, Beamery Engineering

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 18 giugno 2026 alle ore 10:46 UTCinvestigating

   We are investigating reports that some CRM system-generated emails may be delivered to recipients' spam or junk folders rather than their inboxes. This does not affect outbound candidate-facing emails, which are sending and delivering as normal. We will provide an update as soon as we have more information.

2. 18 giugno 2026 alle ore 11:01 UTCmonitoring

   We have implemented a fix for the affected CRM system-generated emails and are now monitoring deliverability to confirm messages are reaching inboxes as expected. As a precaution, we are also carrying out a final sweep to check for any other areas that may have been impacted. Outbound candidate-facing emails remain unaffected throughout. We will confirm once the fix is fully verified.

3. 18 giugno 2026 alle ore 12:55 UTCresolved

   The issue affecting deliverability of some CRM system-generated emails has been resolved. Our final sweep confirmed no other areas were impacted, and outbound candidate-facing emails were unaffected throughout. Deliverability has returned to normal. Thank you for your patience.

1. 6 maggio 2026 alle ore 20:39 UTCidentified

   We're currently experiencing a delay in data synchronization in our Sandbox (US) environment due to an issue with one of our database nodes provided by our cloud infrastructure provider. **What this means for you** Features that rely on search indexing — including People Grid, recipes, and related functionality — may temporarily display or operate on outdated data. **Impact** • No data loss is expected. • Updates made during this period are not lost; they will be processed once synchronization resumes. • Other Sandbox functionality remains available and production environments are not impacted. We are actively monitoring the recovery of the affected node, after which data synchronization will automatically resume and catch up on any pending updates. We'll post further updates as the situation progresses. Thank you for your patience.

2. 6 maggio 2026 alle ore 21:13 UTCmonitoring

   Data synchronization in our Sandbox (US) environment has been restored and is now processing normally. Any backlog has been fully caught up, and there is no longer any customer impact. Features that rely on search indexing — including People Grid, recipes, and related functionality — are once again operating on up-to-date data. We are continuing to monitor the environment closely while the underlying infrastructure recovery completes in the background. This work is not expected to affect service. Thank you for your patience.

3. 7 maggio 2026 alle ore 09:02 UTCresolved

   The earlier data synchronization issue in our Sandbox (US) environment has been fully resolved. All services are operating normally, and features relying on search indexing, including People Grid, recipes, and related functionality, are running on up-to-date data. No data was lost during the incident, and all delayed updates have been successfully processed. Thank you for your patience while we worked through this.

1. 17 marzo 2026 alle ore 16:15 UTCinvestigating

   Beamery Engineering team has been alerted to an increase in CPU usage in our ElasticSearch cluster, the issue is being investigated. Search results may respond slower than normal.

2. 17 marzo 2026 alle ore 16:59 UTCidentified

   The team have identified a spike in Recipe usage as the root cause to the increased CPU. Additional resource is being deployed to support the increased load.

3. 17 marzo 2026 alle ore 19:26 UTCidentified

   CPU usage on the ElasticSearch cluster continues to be high despite remediations, the Beamery Engineering team have made further adjustments to bring this down. Recipe process time is expected to be reduced.

4. 17 marzo 2026 alle ore 23:17 UTCmonitoring

   Load is coming down following updates and normal service is expected to resume soon. The Beamery Engineering team are continuing to monitor the performance.

5. 18 marzo 2026 alle ore 09:35 UTCresolved

   Elastic CPU returned to normal following mitigations, normal service resumed.

1. 19 febbraio 2026 alle ore 16:25 UTCinvestigating

   Individual Events cannot be accessed via the Events Tab in the Beamery UI at this time. Beamery engineering is actively investigating a resolution to this issue.

2. 19 febbraio 2026 alle ore 16:54 UTCresolved

   Beamery Engineering team has now released a fix for this issue, and access to events UI is now restored as expected.

1. 13 febbraio 2026 alle ore 17:18 UTCinvestigating

   We are currently experiencing disruptions across our Workday Integration caused by service outages to Workday, specifically affecting the WD3 and WD3 Non-Prod hosts. Our engineering team is actively investigating this issue and monitoring the situation.

2. 16 febbraio 2026 alle ore 09:37 UTCresolved

   As of 03:00 UTC on 14th February, the service outage experienced by Workday is no longer occurring. The Beamery<>Workday Integration is functioning as expected. Please reach out to [email protected] if you have any queries.

1. 14 gennaio 2026 alle ore 22:00 UTCinvestigating

   We are aware of issues, with candidates being unable to login to the Candidate Portal, we are currently investigating.

2. 14 gennaio 2026 alle ore 23:23 UTCresolved

   We have identified a fix, this has been deployed and tested and we can confirm that the issue has been resolved.

1. 8 dicembre 2025 alle ore 11:14 UTCresolved

   The Cloudflare outage has been restored and Beamery Sandbox US is back online.

2. 8 dicembre 2025 alle ore 11:14 UTCmonitoring

   Cloudflare have implemented a fix which has restored Beamery Sandbox, we're continuing to monitor the situation.

3. 8 dicembre 2025 alle ore 11:14 UTCinvestigating

   Beamery is investigating issues with our Sandbox US tenant relating to a Cloudflare outage following scheduled maintenance.   https://www.cloudflarestatus.com/

1. 2 dicembre 2025 alle ore 21:14 UTCresolved

   All services are operating normally

2. 2 dicembre 2025 alle ore 21:14 UTCidentified

   Cloudflare service causing access issues to Beamery

3. 2 dicembre 2025 alle ore 21:14 UTCmonitoring

   Cloudflare service outage is continuing to cause intermittent access issues to Beamery services. We are closely monitoring the situation.

1. 2 dicembre 2025 alle ore 21:20 UTCinvestigating

   We are investigating an increase in errors using Beamery. This is related to the major AWS outage causing a major incident on one of our third-party providers.

2. 2 dicembre 2025 alle ore 21:20 UTCresolved

   All services are operating normally.

3. 2 dicembre 2025 alle ore 21:20 UTCmonitoring

   All services are operating normally. Some customers based in the US may still experience loading issues on the Beamery application until the third-party fully resolves their issue. We have observed improvements and expect full resolution soon.

1. 2 dicembre 2025 alle ore 21:28 UTCinvestigating

   LinkedIn CRM Connect sync is delayed

2. 2 dicembre 2025 alle ore 21:28 UTCresolved

   Errors are back down and normal operations have resumed

1. 2 dicembre 2025 alle ore 21:32 UTCinvestigating

   Across all environments, several modules within Beamery CRM are not functioning as expected, including: • Extension - Generate Email • Candidate Portals • Job Description Generation • Job Description Parsing • Recipes AI Search Beamery Engineering is currently investigating, and further updates will be provided. We thank you for your patience.

2. 2 dicembre 2025 alle ore 21:32 UTCresolved

   All services are operating normally

1. 2 dicembre 2025 alle ore 21:39 UTCinvestigating

   Some customers are unable to access Beamery via SSO

2. 2 dicembre 2025 alle ore 21:39 UTCresolved

   All affected customers have been contacted with resolution steps and we have confirmed the issue is no longer present for all who have completed the steps.