Cronologia delle interruzioni di Betty Blocks

1. 9 settembre 2026 alle ore 09:14 UTCresolved

   Ciao. Stiamo scrivendo per informarvi che il periodo delle prestazioni degradate sulla nostra piattaforma è stato ora completamente risolto. In precedenza, si può avere sperimentato tempi di caricamento più lenti, ritardi occasionali nel trattamento, o reattività intermittente a causa di un problema con le espressioni di queuing. Una correzione è stata implementata e le prestazioni del sistema sono tornate normali in tutti i servizi. Sono state interessate le seguenti zone e componenti: Zona colpita: Bilancio Componente interessato: Espressioni - Gli utenti possono aver sperimentato ritardi o prestazioni degradate con espressioni in coda. Sappiamo che qualsiasi degrado delle prestazioni può influenzare il flusso di lavoro, e ci scusiamo sinceramente per qualsiasi inconveniente che questo problema potrebbe aver causato. Non è richiesta ulteriore azione alla fine. Se si continua a sperimentare eventuali problemi residui, non esitate a contattare il nostro team di supporto.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 2 settembre 2026 alle ore 08:16 UTCinvestigating

   Ciao. Stiamo scrivendo per informarvi che la nostra piattaforma sta attualmente sperimentando le prestazioni degradate. Ciò significa che le applicazioni in esecuzione nelle zone sottostanti potrebbero non essere in grado di accedere ai nostri servizi. Sappiamo che questo è distruttivo, e ci scusiamo sinceramente per qualsiasi inconveniente che questo può causare. Il nostro team sta lavorando con la massima priorità su questo per identificare la causa principale del problema e ripristinare i servizi il più rapidamente possibile. Le seguenti zone e componenti sono attualmente interessate: Zone colpite: Bilancio Componenti interessati: * Azioni WASM La nostra massima priorità è riportare i nostri servizi online il più velocemente e in modo sicuro possibile. Abbiamo ingegneri dedicati che lavorano per risolvere questo problema. Vi terremo informati dei nostri progressi e forniremo un tempo stimato di restauro non appena avremo una comprensione più chiara della situazione. Puoi rimanere informato controllando la nostra pagina di stato a Betty Blocks Status , oppure iscrivendoti agli aggiornamenti di questa pagina. Grazie per la vostra pazienza e comprensione durante questo momento critico. Apprezziamo il suo sostegno. Saluti, Il team di supporto

2. 3 settembre 2026 alle ore 12:32 UTCresolved

   Ciao. Il nostro reparto di prodotti ha aumentato le risorse disponibili per WASM per migliorare la stabilità, di conseguenza le azioni WASM sono ora in esecuzione come previsto di nuovo sul server NL6. Vogliamo ringraziarvi per la vostra pazienza e comprensione in questa materia. Saluti, Supporto

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 20 agosto 2026 alle ore 13:45 UTCresolved

   Stiamo scrivendo per informarvi su un incidente che ha interessato gli utenti che utilizzano l'invio di mail. Durante questo periodo, si può avere sperimentato le prestazioni degradate nell'invio di mail provenienti dai nostri servizi MandrillApp. Le seguenti zone e componenti sono attualmente interessate: Zone colpite: Tutte le zone sono state colpite, ma solo i clienti che utilizzano i nostri servizi di mailing MandrillApp sono stati colpiti. Componenti interessati: Azioni classiche - Le azioni classiche che stanno facendo uso di un MandrillApp chiave API al fine di inviare le mail non avrebbero consegnato la posta. Azioni NextGen - azioni NextGen che stanno facendo uso di una chiave API MandrillApp al fine di inviare messaggi di posta non sarebbe consegnare la posta. Il problema è stato rapidamente individuato e una correzione è stata implementata per questo, che ha permesso che le mail in arrivo vengano inviate al lavoro come previsto di nuovo. Vorremmo scusarci per le prestazioni degradate che è stato sperimentato, e vogliamo ringraziarvi per la vostra pazienza.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 12 agosto 2026 alle ore 09:18 UTCinvestigating

   Stiamo scrivendo per informarvi circa un periodo temporaneo di prestazioni degradate che si può attualmente sperimentare sulla nostra piattaforma. Il nostro team è a conoscenza di questo problema e sta lavorando attivamente per identificarlo e risolverlo il più rapidamente possibile. Durante questo periodo, si possono sperimentare tempi di caricamento più lenti, ritardi occasionali nell'elaborazione, o reattività intermittente in alcune aree della piattaforma. Le seguenti zone e componenti sono attualmente interessate: Zone colpite: - NL4 Componenti interessati: - Bettywebblocks - Si possono sperimentare ritardi nei tempi di caricamento della tua pagina - Azioni di sfondo - azioni di sfondo, o azioni programmate sono in corso di elaborazione in una prestazione degradata. Sappiamo che le prestazioni degradate possono essere frustranti, e ci scusiamo sinceramente per qualsiasi inconveniente che questo può causare al vostro flusso di lavoro. I nostri ingegneri stanno lavorando diligentemente per individuare la causa principale e implementare le correzioni necessarie. Non appena saranno disponibili ulteriori informazioni, forniremo ulteriori aggiornamenti sulla nostra pagina di stato.

2. 12 agosto 2026 alle ore 09:40 UTCmonitoring

   We are pleased to report that we have implemented initial fixes that have resulted in improvements to the performance on the public NL4 zone. You will notice improvements in jobs resolving at regular speed, and not having to wait a long time for the services to provide a response back. We are still actively working on fully resolving the underlying issue and restoring optimal performance across all mentioned zone(s) and component(s). We will continue to monitor the situation closely and provide further updates as needed.

3. 12 agosto 2026 alle ore 10:52 UTCresolved

   We are happy to inform you that the performance issues on the public NL4 zone has now been fully resolved. Our team has implemented the necessary fixes, and you should now be experiencing normal performance across all relevant services. Thank you for your patience and understanding during this period.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 7 agosto 2026 alle ore 13:27 UTCidentified

   Hi, We are writing to inform you that our platform is currently experiencing an unexpected outage. This means that applications running on the below-mentioned zones are experiencing degraded performance, and you may not be able to access our services. We understand this is disruptive, and we sincerely apologize for any inconvenience this may cause. Our team is working with the highest priority on this to identify the root cause of the issue and restore services as quickly as possible._ The following zones and components are currently affected by this outage: Affected Zones: Nl6 Affected Components: * WASM actions Our highest priority is to bring our services back online as quickly and safely as possible. We have dedicated engineers working to resolve this issue. Thank you for your patience and understanding during this critical time. We appreciate your support. Kind regards, The Support Team

2. 7 agosto 2026 alle ore 15:10 UTCresolved

   This incident has been resolved.

1. 7 agosto 2026 alle ore 13:30 UTCresolved

   Hi, We are writing to inform you of an unexpected outage on our platform. Scheduled actions were not being picked up, meaning data processing within the scheduled actions flow was not carried out on the affected zones during this period. We understand this is disruptive and sincerely apologize for any inconvenience caused. Our team treated this with the highest priority, and services have now been restored. The following zones and components were affected by this outage: Affected Zones: NL3, NL4 and NL6 Affected Components: * Scheduled actions Thank you for your patience and understanding during this critical time. We appreciate your support. Kind regards, The Support Team

1. 5 agosto 2026 alle ore 09:10 UTCinvestigating

   We are writing to inform you that our platform is currently experiencing an unexpected outage. This means that applications running on the below-mentioned zones are temporarily unavailable, and you may not be able to access our services. We understand this is disruptive, and we sincerely apologize for any inconvenience this may cause. Our team is working with the highest priority on this to identify the root cause of the issue and restore services as quickly as possible. The following zones and components are currently affected by this outage: Affected Zones:
NL6 Affected Components: - WASM actions Our highest priority is to bring our services back online as quickly and safely as possible. We have dedicated engineers working to resolve this issue. We will keep you informed of our progress and provide an estimated time of restoration as soon as we have a clearer understanding of the situation. You can stay informed by checking our status page at Betty Blocks Status , or by subscribing to updates on this page. Thank you for your patience and understanding during this critical time. We appreciate your support. Kind regards, The Support Team

2. 5 agosto 2026 alle ore 13:20 UTCinvestigating

   We are continuing to investigate this issue.

3. 5 agosto 2026 alle ore 16:22 UTCmonitoring

   We are pleased to report that we have implemented a fix that is showing improvements to the performance on the public NL6 zone. The WASM functionalities are working as expected again, and will be monitored, until the stability is maintained. We will continue to monitor the situation closely and provide further updates as needed. Thank you for your understanding.

4. 5 agosto 2026 alle ore 18:11 UTCresolved

   We are happy to inform you that the performance issues on the public NL6 zone have now been fully resolved. Our team has implemented the necessary fixes, and you should now be experiencing normal performance across all zones and components. Thank you for your patience and understanding during this period. We appreciate your support. If you continue to experience any performance issues, please do not hesitate to contact our support team through the chat, or reach out to us at [email protected]

1. 2 luglio 2026 alle ore 15:54 UTCresolved

   There was an issue on the Private Cloud 13 which resulted in a partial outage regarding the Actions-JS functionalities of our platform. During this time, you may have been unable to make use of our NextGen actions, unable to log in to the runtime of your application, or intermittent responsiveness in certain areas of the platform. Affected Zones: Private Cloud 13 - Users were unable to make use of NextGen action, preventhing them from logging into the platform, or make use of other actions related functionalities. Affected Components: Actions-runtime: The use of actions in the runtime of your application were experienced as unresponsive. Resulting in errors being returned and preventing any further use of the application. Our Product department has implemented the necessary fixes in order for these issues to be resolved. Thank you for your patience and understanding.

1. 2 luglio 2026 alle ore 10:27 UTCinvestigating

   private zone 18 is being affected by server issues. We are currently investigating the cause.

2. 2 luglio 2026 alle ore 14:56 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 3 luglio 2026 alle ore 08:32 UTCinvestigating

   We see a spike in CPU usage that is causing degraded performance. We restarted the affected service as a mitigation. We are continuing to investigate the root cause

4. 3 luglio 2026 alle ore 15:52 UTCmonitoring

   Currently monitoring

5. 9 luglio 2026 alle ore 12:51 UTCresolved

   This incident has been resolved.

1. 2 luglio 2026 alle ore 10:57 UTCresolved

   There was an issue on the Private Cloud 12 which resulted in degraded performance regarding the Actions-JS functionalities of our platform. We are writing to inform you about a period of degraded performance that was experienced on our platform. During this time, you may have experienced slower loading times, occasional delays in processing, or intermittent responsiveness in certain areas of the platform. Affected Zones: Private Cloud 12 - Users were experiencing slowness with the usage of Actions-JS functionalities. Affected Components: Actions-runtime: The use of actions in the runtime of your application could be experienced as slow, or unresponsive. Resulting in errors being returned. Our Product department has implemented the necessary fixes in order for these issues to be resolved. Thank you for your patience and understanding.

1. 23 giugno 2026 alle ore 14:58 UTCidentified

   We are writing to inform you about a temporary period of degraded performance you may currently be experiencing on our platform. This is due to an outage regarding the Anthropic Claude services. Our team is aware of this issue and is actively working to identify and resolve it as quickly as possible. During this time, you may experience slower loading times, occasional delays in processing, or intermittent responsiveness in certain areas of the platform. All zones that have the option to make use of our Betty Genius may experience delays, or unresponsiveness in the creation and generation of your Betty Genius Pages. Affected Components: Betty Genius - The generation of pages based on prompts may be unavailable, or slow in response. We understand that degraded performance can be frustrating, and we sincerely apologize for any inconvenience this may cause to your workflow. The engineers are working diligently to pinpoint the root cause and implement the necessary fixes.

2. 24 giugno 2026 alle ore 07:15 UTCresolved

   We are happy to inform you that the performance issues on all zones have been fully resolved. The Anthropic team has implemented the necessary fixes, and you should now be experiencing normal performance across all zones and components. Thank you for your patience and understanding during this period. We appreciate your support. If you continue to experience any performance issues, please do not hesitate to contact our support team via the chat, or reach out to us at [email protected].

1. 3 giugno 2026 alle ore 08:54 UTCresolved

   A Degraded performance was discovered on the public NL3 zone. During this time, you may have experienced slower loading times, occasional delays in processing, or intermittent responsiveness in certain areas of the platform. The following zones and components were affected: Affected Zones: Public zone NL3: (Europe West Server Cluster) - Users in this geographic region may experience increased latency. Affected Components: Classic Backoffice grids - You may notice data taking longer than usual to load or refresh. Classic Endpoints - Reaching out to your endpoints may not have resolved, or resolved at a slower rate. Our Product department has taken the necessary measures to ensure the stability of the platform. In case any unexpected behaviour is still experienced, please do not hesitate to reach out to us through the chat bubble, or at [email protected]

1. 1 aprile 2026 alle ore 09:40 UTCidentified

   We are writing to inform you about a temporary period of degraded performance you may currently be experiencing on our platform. Our team is aware of this issue and is actively working to identify and resolve it as quickly as possible. During this time, you may experience slower loading times, occasional delays in processing, or intermittent responsiveness in certain areas of the platform. The following zones and components are currently affected: Affected Zones: Public zone NL4 Affected Components: Classic actions: You may notice actions taking longer than usual to trigger, or finish its job. We understand that degraded performance can be frustrating, and we sincerely apologize for any inconvenience this may cause to your workflow. Our engineers are working diligently to pinpoint the root cause and implement the necessary fixes. We will provide updates on our progress and, if possible, give an estimated time to resolution as they become available. You can stay informed by checking our status page at https://status.bettyblocks.com, or by subscribing to updates on this page. Thank you for your patience and understanding as we work to restore full performance.

2. 1 aprile 2026 alle ore 11:03 UTCresolved

   We are happy to inform you that the performance issues on the public NL4 zone have now been fully resolved. Our team has implemented the necessary fixes, and you should now be experiencing normal performance across all zones and components. Thank you for your patience and understanding during this period. We appreciate your support. If you continue to experience any performance issues, please do not hesitate to contact our support team via Intercom.

1. 26 marzo 2026 alle ore 11:03 UTCinvestigating

   We are writing to inform you that our platform is currently experiencing an unexpected outage. This means that applications running on the below-mentioned zones are temporarily unavailable, and you may not be able to access our services. We understand this is disruptive, and we sincerely apologize for any inconvenience this may cause. Our team is working with the highest priority on this to identify the root cause of the issue and restore services as quickly as possible. The following zones and components are currently affected by this outage: Affected Zones: - Public zone NL6 Affected Components: Pagebuilder - It is unable to access the functionalities of this page. Datamodel overview - It is unable to access the overview of your datamodels, and other permission related data. Application Configurations - It is not possible to access the configurations that are defined within your application. ring this outage. Our highest priority is to bring our services back online as quickly and safely as possible. We have dedicated engineers working to resolve this issue. We will keep you informed of our progress and provide an estimated time of restoration as soon as we have a clearer understanding of the situation. You can stay informed by checking our status page at Betty Blocks Status , or by subscribing to updates on this page. Thank you for your patience and understanding during this critical time. We appreciate your support.

2. 26 marzo 2026 alle ore 12:17 UTCresolved

   We are happy to inform you that the performance issues on the public NL6 zone have now been fully resolved. Our team has implemented the necessary fixes, and you should now be experiencing normal performance across all zones and components. Thank you for your patience and understanding during this period. We appreciate your support. If you continue to experience any performance issues, please do not hesitate to contact our support team via the chat, or reach out to us via [email protected].

1. 26 marzo 2026 alle ore 14:47 UTCresolved

   Affected Components: All Betty Blocks endpoints were unreachable between 11:52 AM and 12:06 PM CET.

1. 17 febbraio 2026 alle ore 12:22 UTCidentified

   We are writing to inform you about a temporary period of degraded performance you may currently be experiencing on our platform. Our team is aware of this issue and is actively working to identify and resolve it as quickly as possible. During this time, you may experience slower loading times, occasional delays in processing, or intermittent responsiveness in certain areas of the platform. The following zones and components are currently affected: Affected Zones: NL3: West europe cluster - Users in this geographic region may experience increased latency. Affected Components: Expression resolving: Classic expressions - You may notice an increased amount of expressions trying to resolve themselves at a slower rate. We understand that degraded performance can be frustrating, and we sincerely apologize for any inconvenience this may cause to your workflow. Our engineers are working diligently to pinpoint the root cause and implement the necessary fixes.

2. 17 febbraio 2026 alle ore 13:05 UTCresolved

   We are happy to announce that the outage affecting the zone NL3 has now been fully resolved, and all services are back online. Thank you so much for your patience and understanding during this challenging time. We know this disruption was significant, and we truly appreciate your support. Our team is now conducting thorough checks to ensure the stability and performance of the platform. If you experience any further issues, please do not hesitate to contact our support team via the chat, or at [email protected]

1. 16 febbraio 2026 alle ore 12:47 UTCidentified

   We are writing to inform you about a temporary period of degraded performance you may currently be experiencing on our platform. Our team is aware of this issue and is actively working to identify and resolve it as quickly as possible. During this time, you may experience slower loading times, occasional delays in processing, or intermittent responsiveness in certain areas of the platform. The following zones and components are currently affected: Affected Zones: NL6: West europe cluster - Users in this geographic region may experience increased latency. Affected Components: Expression resolving: Classic expressions - You may notice an increased amount of expressions trying to resolve themselves at a slower rate. We understand that degraded performance can be frustrating, and we sincerely apologize for any inconvenience this may cause to your workflow. Our engineers are working diligently to pinpoint the root cause and implement the necessary fixes.

2. 16 febbraio 2026 alle ore 14:35 UTCmonitoring

   We are pleased to report that we have implemented some initial fixes that have resulted in improvements to the performance on public NL6 zone. You may notice improvement in speed regarding resolving expressions. However, we are still actively working on fully resolving the underlying issue and restoring optimal performance across all mentioned zone(s) and component(s). We will continue to monitor the situation closely and provide further updates as needed.

3. 16 febbraio 2026 alle ore 16:02 UTCresolved

   We are happy to inform you that the performance issues on the NL6 zone have now been fully resolved. Our team has implemented the necessary fixes, and you should now be experiencing normal performance across all zones and components. Thank you for your patience and understanding during this period. We appreciate your support. If you continue to experience any performance issues, please do not hesitate to contact our support team via the support chat, or at [email protected].

1. 15 gennaio 2026 alle ore 12:28 UTCinvestigating

   We are writing to inform you about a temporary period of degraded performance you may currently be experiencing on our platform. Our team is aware of this issue and is actively working to identify and resolve it as quickly as possible. During this time, you may experience slower loading times, occasional delays in processing, or intermittent responsiveness in certain areas of the platform. The following zones and components are currently affected: Affected Zones: Public zone NL6: - Users on this zone may experience issues with retrieving or uploading Assets to their application. Affected Components: Assets/Files: (Downloading/Uploading files, or images) - You may notice downloading, or uploading files/images taking longer than usual, or run into errors when retrieving these. We understand that degraded performance can be frustrating, and we sincerely apologize for any inconvenience this may cause to your workflow. Our engineers are working diligently to pinpoint the root cause and implement the necessary fixes. We will provide updates on our progress and, if possible, give an estimated time to resolution as they become available. You can stay informed by checking our status page at https://status.bettyblocks.com, or by subscribing to updates on this page. Thank you for your patience and understanding as we work to restore full performance.

2. 15 gennaio 2026 alle ore 12:56 UTCidentified

   Our team has identified the root cause of the issue and is currently working on providing manual fixes to applications that have reached out. Furthermore, we are currently working on implementing a permanent fix that will be rolled out to all applications on the public NL6 zone. Performance may still be impacted during this time, but we are working hard to restore full functionality as quickly as possible. We will provide another update within the next few hours. Thank you for your ongoing patience.

3. 15 gennaio 2026 alle ore 13:20 UTCmonitoring

   We are pleased to report that we have implemented some initial fixes that have resulted in improvements to the performance on the public NL6 zone. You may notice assets being retrieved again. However, we are still actively working on fully resolving the underlying issue and restoring optimal performance. We will continue to monitor the situation closely and provide further updates as needed. Thank you for your understanding as we work towards a complete resolution.

4. 15 gennaio 2026 alle ore 16:02 UTCresolved

   We are happy to inform you that the performance issues on the public NL6 have now been fully resolved. Our team has implemented the necessary fixes, and you should now be experiencing normal performance across all components. Thank you for your patience and understanding during this period. We appreciate your support. If you continue to experience any performance issues, please do not hesitate to contact our support team via Intercom.

1. 9 gennaio 2026 alle ore 15:01 UTCinvestigating

   We are writing to inform you about a temporary period of degraded performance you may currently be experiencing on our platform. Our team is aware of this issue and is actively working to identify and resolve it as quickly as possible. During this time, you may experience slower loading times, occasional delays in processing, or intermittent responsiveness in certain areas of the platform. The following zones and components are currently affected: Affected Zones: - NL6 Affected Components: [Actions-runtime]: (processing actions) - You may encounter errors, or actions that are not working as expected. We understand that degraded performance can be frustrating, and w apologize for any inconvenience this may cause to your workflow. Our engineers are working diligently to pinpoint the root cause and implement the necessary fixes. We will provide updates on our progress and, if possible, give an estimated time to resolution as they become available. Thank you for your patience and understanding as we work to restore full performance. Kind regards, The Support Team

2. 9 gennaio 2026 alle ore 15:15 UTCresolved

   We are happy to inform you that the performance issues have now been fully resolved. Our team has implemented the necessary fixes, and you should now be experiencing normal performance across all zones and components. Thank you for your patience and understanding during this period. We appreciate your support. If you continue to experience any performance issues, please do not hesitate to contact our support team via Intercom. Kind regards, The Support Team

1. 27 novembre 2025 alle ore 14:53 UTCresolved

   Recently, a second malicious version of several npm packages were published under the campaign known as “Sha1-Hulud.” These packages were designed to steal credentials and spread further across the software supply chain. We want to emphasize that there is no impact on existing releases. All current releases of the Betty Blocks platform (public cloud, private cloud, and on-premise) have not been affected by the malicious npm packages. At Betty Blocks, we want to update you on how we are handling this situation. What Betty Blocks is doing - Version-pinned packages: Almost all npm packages used in our platform are version-pinned. This means updates are never automatic and only happen when explicitly approved by our engineers. - Verification before release: In the coming weeks, every platform component that depends on npm packages will be checked to ensure no infected versions are included before we release to testing, acceptance, or production environments. All packages not pinned to a specific version will be verified before used in the next release. - On-premise and private cloud deployments: Clients running Betty Blocks in on-premise or private cloud setups will only receive updates that we have confirmed to be free of the affected package versions. In addition to the above measures, we have analyzed 284 internal and public code repositories and determined none of these repositories were affected by both current sha1-hulud and the previous shai-hulud incidents. What clients should know If you are developing your own custom components within the Betty Blocks platform, please be aware: - You are responsible for the npm packages you include in your custom work. - We strongly recommend reviewing your package versions and checking them against the published list of affected libraries. - Betty Blocks does not actively monitor custom development performed by clients. If you have any questions about this topic, or would like guidance on how to check your own packages, please contact your Betty Blocks support representative.