Cronologia delle interruzioni di Brivo

1. 24 agosto 2026 alle ore 22:52 UTCinvestigating

   Attualmente stiamo lavorando a risolvere i problemi con le comunicazioni dei pannelli. Gli eventi e i comandi del pannello non possono essere elaborati normalmente.

2. 24 agosto 2026 alle ore 23:08 UTCidentified

   Attualmente stiamo lavorando a risolvere i problemi con le comunicazioni dei pannelli. Gli eventi e i comandi del pannello non possono essere elaborati normalmente.

3. 24 agosto 2026 alle ore 23:10 UTCresolved

   Questa è stata una breve interruzione che da allora ha recuperato. Il servizio funziona normalmente.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 24 agosto 2026 alle ore 15:44 UTCinvestigating

   Attualmente stiamo lavorando a risolvere i problemi con le comunicazioni dei pannelli. Gli eventi e i comandi del pannello non possono essere elaborati normalmente.

2. 24 agosto 2026 alle ore 16:28 UTCresolved

   Questo incidente è stato risolto.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 22 agosto 2026 alle ore 13:56 UTCinvestigating

   Attualmente stiamo lavorando a risolvere i problemi con le comunicazioni dei pannelli. Gli eventi e i comandi del pannello non possono essere elaborati normalmente.

2. 22 agosto 2026 alle ore 16:03 UTCresolved

   Questo incidente è stato risolto.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 16 luglio 2026 alle ore 17:13 UTCresolved

   Le operazioni normali sono state ripristinate per l'API Brivo. Recentemente, è stato fatto un aggiornamento che ha causato l'API di restituire 400 errori Bad Request per richieste contenenti parametri di query extra e non supportati. Siamo tornati indietro per garantire che le vostre richieste di successo in precedenza continuino a funzionare come previsto. L'incidente è avvenuto dalle 3:30 AM ET alle 5:20 PM ET.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 1 giugno 2026 alle ore 18:24 UTCinvestigating

   We are currently investigating issues logging into Brivo applications.

2. 1 giugno 2026 alle ore 19:00 UTCidentified

   Brivo Login is currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible. The issue has been identified and a fix is being implemented.

3. 1 giugno 2026 alle ore 19:19 UTCmonitoring

   A fix has been implemented by the service provider, and we are monitoring the results.

4. 1 giugno 2026 alle ore 19:41 UTCresolved

   This incident has been resolved.

1. 29 maggio 2026 alle ore 15:37 UTCidentified

   Assigning new mobile passes is currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.

2. 29 maggio 2026 alle ore 23:17 UTCresolved

   This incident has been resolved.

1. 21 maggio 2026 alle ore 15:10 UTCidentified

   We are currently working on resolving issues with panel communications. Events and panel commands may not be processing normally.

2. 21 maggio 2026 alle ore 15:22 UTCmonitoring

   A fix has been implemented, and we are monitoring the results.

3. 21 maggio 2026 alle ore 15:25 UTCresolved

   This incident has been resolved.

1. 14 maggio 2026 alle ore 16:38 UTCidentified

   We are currently working on resolving issues with panel communications. Events and panel commands may not be processing normally.

2. 14 maggio 2026 alle ore 16:42 UTCmonitoring

   A fix has been implemented, and we are monitoring the results.

3. 14 maggio 2026 alle ore 18:03 UTCresolved

   This incident has been resolved.

1. 13 maggio 2026 alle ore 20:54 UTCinvestigating

   We are currently investigating tenant synchronization issues with some Entrata properties.

2. 13 maggio 2026 alle ore 21:08 UTCresolved

   This is a configuration issue

1. 1 maggio 2026 alle ore 17:28 UTCidentified

   We are currently working to resolve issues with Brivo Smart Home email communications. Customers may experience delays in receiving emails from Brivo Smart Home. This incident does not impact Brivo Access or Eagle Eye video.

2. 1 maggio 2026 alle ore 22:40 UTCresolved

   This incident has been resolved.

1. 24 aprile 2026 alle ore 00:04 UTCinvestigating

   We are currently investigating issues with our API. Integrations and our Mobile Applications may not be performing normally.

2. 24 aprile 2026 alle ore 00:25 UTCresolved

   This incident has been resolved.

1. 17 aprile 2026 alle ore 05:35 UTCinvestigating

   We are currently working on resolving issues with Brivo Smart Home. Users may experience latency or difficulty accessing Brivo Smart Home at this time.

2. 17 aprile 2026 alle ore 06:05 UTCidentified

   We are currently working on resolving issues with Brivo Smart Home. Users may experience latency or difficulty accessing Brivo Smart Home at this time.

3. 17 aprile 2026 alle ore 06:09 UTCmonitoring

   We have taken steps to resolve this issue and we are continuing to monitor the results.

4. 17 aprile 2026 alle ore 06:11 UTCresolved

   This incident has been resolved.

1. 14 aprile 2026 alle ore 17:42 UTCinvestigating

   We are currently investigating reports of increased errors with Brivo Security Suite and other Brivo services.

2. 14 aprile 2026 alle ore 18:21 UTCidentified

   The issue has been identified, and we are implementing a fix.

3. 14 aprile 2026 alle ore 18:33 UTCmonitoring

   A fix has been implemented, and we are monitoring the results.

4. 14 aprile 2026 alle ore 18:37 UTCresolved

   This incident has been resolved.

1. 23 marzo 2026 alle ore 13:24 UTCidentified

   We are currently working on resolving issues with panel communications. Events and panel commands may not be processing normally.

2. 23 marzo 2026 alle ore 14:21 UTCmonitoring

   A fix has been implemented, and we are monitoring the results.

3. 23 marzo 2026 alle ore 14:47 UTCresolved

   This incident has been resolved

1. 11 marzo 2026 alle ore 09:29 UTCinvestigating

   We are currently working on resolving issues with Brivo Smart Home. Users may experience latency or difficulty accessing Brivo Smart Home at this time.

2. 11 marzo 2026 alle ore 09:55 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 11 marzo 2026 alle ore 10:04 UTCmonitoring

   We have taken steps to resolve this issue and we are continuing to monitor the results. Some degradation of performance on Brivo Smart Home may be experienced at this time.

4. 11 marzo 2026 alle ore 11:18 UTCresolved

   This incident has been resolved.

1. 9 marzo 2026 alle ore 18:09 UTCidentified

   We are aware that some panels are not following Daylight Savings Time. The issue has been identified, and a fix is being implemented.

2. 9 marzo 2026 alle ore 21:05 UTCmonitoring

   A fix has been implemented and we are monitoring the results

3. 9 marzo 2026 alle ore 23:26 UTCresolved

   This incident has been resolved

1. 5 marzo 2026 alle ore 20:27 UTCresolved

   From 11:03AM to 12:57PM, Administrators with custom roles were unable to use Brivo Access.

1. 3 marzo 2026 alle ore 19:39 UTCinvestigating

   We are currently experiencing issues with our toll-free numbers. Brivo Customer Care is still available through our interactive chat or by calling 855-500-0027. We apologize for the inconvenience.

2. 3 marzo 2026 alle ore 22:22 UTCresolved

   All toll-free numbers have been restored and are once again available to customers and resellers. Thank you for your patience.

1. 18 febbraio 2026 alle ore 12:20 UTCidentified

   We are currently addressing an issue preventing new users from redeeming their Brivo Mobile Pass in the EU region. Other Brivo Mobile Pass functionality, including unlocking doors in the EU region or redeeming new Passes in the US region, is unaffected at this time.

2. 18 febbraio 2026 alle ore 13:46 UTCmonitoring

   We have taken steps to resolve this issue and we are continuing to monitor the results.

3. 18 febbraio 2026 alle ore 14:26 UTCresolved

   This incident has been resolved.

1. 21 gennaio 2026 alle ore 07:44 UTCinvestigating

   We are currently working on resolving issues with Brivo Access. Users may experience latency or difficulty accessing Brivo Access at this time.

2. 21 gennaio 2026 alle ore 07:45 UTCidentified

   We are currently working on resolving issues with Brivo Access. Users may experience latency or difficulty accessing Brivo Access at this time.

3. 21 gennaio 2026 alle ore 09:36 UTCidentified

   We continue to work on resolving issues with Brivo Access. Users may experience latency or difficulty accessing Brivo Access at this time.

4. 21 gennaio 2026 alle ore 09:49 UTCinvestigating

   A fix has been implemented and we are monitoring the results.

5. 21 gennaio 2026 alle ore 14:06 UTCresolved

   This incident has been resolved.