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    Cronologia delle interruzioni di Bugsnag

    52 Bugsnag incidents · maggio 2023 — official updates, affected components, duration and resolution details.

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    Problemi con l'API Traces and Spans

    Inizio 1 ottobre 2026 alle ore 14:34 UTC · 1d 22h

    IssuesIncidente minore
    Componenti interessati
    BugSnag OTLP Trace Reporting API
    1. 1 ottobre 2026 alle ore 14:34 UTCinvestigating

      Stiamo vivendo problemi con l'API Traces e Spans e stiamo indagando sulla questione. Ci può essere perdita di dati nelle metriche delle prestazioni durante questo periodo, anche se gli SDK Performance di BugSnag riproveranno l'invio di dati di traccia e span.

    2. 1 ottobre 2026 alle ore 20:18 UTCinvestigating

      Abbiamo implementato una soluzione e il servizio si e' stabilizzato. Continueremo a monitorare le prestazioni del sistema mentre l'indagine continua.

    3. 2 ottobre 2026 alle ore 18:38 UTCmonitoring

      Una fissazione permanente è stata implementata e i servizi sono tornati al funzionamento tipico. Il team continuerà a monitorare per garantire prestazioni di sistema costanti.

    4. 3 ottobre 2026 alle ore 13:07 UTCresolved

      Questo incidente è stato risolto.

    Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

    Ritardo del trattamento

    Inizio 20 agosto 2026 alle ore 17:36 UTC · 2h 21m

    IssuesIncidente minore
    Componenti interessati
    BugSnag DashboardBugSnag Sessions API
    1. 20 agosto 2026 alle ore 17:36 UTCinvestigating

      Il nostro trattamento di sessione è attualmente più lento a causa di un outage di servizio GCP Regione, e la segnalazione sarà anche esperienza di elevata latenza. Stiamo continuando a monitorare la situazione.

    2. 20 agosto 2026 alle ore 17:57 UTCmonitoring

      Una soluzione è stata implementata e stiamo monitorando i risultati.

    3. 20 agosto 2026 alle ore 19:57 UTCresolved

      Questo incidente è stato risolto.

    Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

    Issues with the BugSnag Error Reporting API

    Inizio 22 gennaio 2026 alle ore 16:54 UTC · 1h 16m

    IssuesIncidente minore
    Componenti interessati
    BugSnag Error Reporting API
    1. 22 gennaio 2026 alle ore 16:54 UTCinvestigating

      We are currently investigating issues with possible disruption to the BugSnag Error Reporting API.

    2. 22 gennaio 2026 alle ore 18:10 UTCresolved

      This incident has been resolved.

    BugSnag Marketing Site Down

    Inizio 18 novembre 2025 alle ore 14:40 UTC · 3h 3m

    Pending
    1. 18 novembre 2025 alle ore 14:40 UTCidentified

      Due to a reported global Cloudflare outage, the BugSnag marketing site may currently be inaccessible for some users. This will not impact any BugSnag dashboard functionality or BugSnag APIs. Users can still access the BugSnag dashboard by navigating to app.bugsnag.com

    2. 18 novembre 2025 alle ore 17:43 UTCresolved

      This incident has been resolved.

    Issues with BugSnag Dashboard

    Inizio 11 novembre 2025 alle ore 08:49 UTC · 37m

    IssuesIncidente minore
    Componenti interessati
    BugSnag DashboardBugSnag Error Reporting APIBugSnag Sessions API
    1. 11 novembre 2025 alle ore 08:49 UTCinvestigating

      We are currently experiencing some issues with loading errors in the BugSnag dashboard. Users may experience delays when trying to upload and view their errors.

    2. 11 novembre 2025 alle ore 08:55 UTCidentified

      The issue has been identified and a fix has been implemented.

    3. 11 novembre 2025 alle ore 08:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 11 novembre 2025 alle ore 09:26 UTCresolved

      This incident has been resolved.

    Some uploads are failing with a 403 forbidden error message

    Inizio 10 novembre 2025 alle ore 11:33 UTC · 6m

    OutageIncidente maggiore
    Componenti interessati
    BugSnag Upload API
    1. 10 novembre 2025 alle ore 11:33 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 10 novembre 2025 alle ore 11:38 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 10 novembre 2025 alle ore 11:39 UTCresolved

      This incident has been resolved.

    Issues with BugSnag Dashboard

    Inizio 7 novembre 2025 alle ore 02:59 UTC · 6h 34m

    IssuesIncidente minore
    Componenti interessati
    BugSnag DashboardBugSnag Error Reporting API
    1. 7 novembre 2025 alle ore 02:59 UTCinvestigating

      We are currently investigating this issue.

    2. 7 novembre 2025 alle ore 03:30 UTCinvestigating

      We are currently experiencing some issues with loading errors in the BugSnag dashboard. Users may experience delays when trying to view their errors.

    3. 7 novembre 2025 alle ore 03:34 UTCinvestigating

      We’re still investigating the root cause.

    4. 7 novembre 2025 alle ore 09:33 UTCresolved

      This incident has been resolved.

    AWS outage impacting SmartBear ID logins and email notifications

    Inizio 20 ottobre 2025 alle ore 10:11 UTC · 48m

    IssuesIncidente minore
    Componenti interessati
    BugSnag Dashboard
    1. 20 ottobre 2025 alle ore 10:11 UTCmonitoring

      An AWS outage occurred, preventing SmartBear ID logins to the BugSnag dashboard and notification emails from being sent. We are monitoring the situation, but we expect that logins and email notifications will now continue to work as normal. All other functionality remained operational throughout the incident. The AWS incident can be tracked here: https://health.aws.amazon.com/health/status#multipleservices-us-east-1_1760954629

    2. 20 ottobre 2025 alle ore 10:59 UTCresolved

      This incident has been resolved.

    Delays in Macho event processing

    Inizio 29 giugno 2025 alle ore 19:15 UTC · 50m

    Pending
    1. 29 giugno 2025 alle ore 19:15 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 29 giugno 2025 alle ore 20:04 UTCresolved

      This incident has been resolved.

    Macho Event processing delays

    Inizio 2 aprile 2025 alle ore 22:13 UTC · 2h 40m

    IssuesIncidente minore
    Componenti interessati
    BugSnag Error Reporting API
    1. 2 aprile 2025 alle ore 22:13 UTCinvestigating

      We are currently investigating this issue.

    2. 3 aprile 2025 alle ore 00:53 UTCresolved

      This incident has been resolved.

    Event processing delays

    Inizio 21 febbraio 2025 alle ore 19:57 UTC · 3h 1m

    IssuesIncidente minore
    Componenti interessati
    BugSnag Error Reporting API
    1. 21 febbraio 2025 alle ore 19:57 UTCinvestigating

      As of 19:49 UTC, we are currently experiencing issues processing received events so there may be a delay before error reports appear in the BugSnag dashboard. We’re still investigating the root cause.

    2. 21 febbraio 2025 alle ore 20:31 UTCinvestigating

      We are continuing to investigate this issue.

    3. 21 febbraio 2025 alle ore 22:47 UTCmonitoring

      Events are processing, but there may still be some delays. We are continuing to monitor this.

    4. 21 febbraio 2025 alle ore 22:58 UTCresolved

      This incident has been resolved.

    Degraded performance in Error Reporting API

    Inizio 16 gennaio 2025 alle ore 17:15 UTC · 0m

    Pending
    1. 16 gennaio 2025 alle ore 18:02 UTCresolved

      Degraded performance between 17:15 and 17:40 UTC which included a backlog in Unity event processing. Customers may experience delays in integration processing (e.g. webhooks) between 17:15 and 18:02 UTC.

    Broken Slack Integration buttons for updating error statuses.

    Inizio 3 dicembre 2024 alle ore 23:12 UTC · 10h 27m

    IssuesIncidente minore
    Componenti interessati
    BugSnag Dashboard
    1. 3 dicembre 2024 alle ore 23:12 UTCinvestigating

      We are currently investigating issues with broken Slack Integration buttons for updating error statuses.

    2. 4 dicembre 2024 alle ore 09:39 UTCresolved

      This incident has been resolved

    Temporary Degraded Performance in BugSnag Error Reporting API

    Inizio 3 dicembre 2024 alle ore 01:55 UTC · 0m

    Pending
    1. 3 dicembre 2024 alle ore 12:22 UTCresolved

      The BugSnag Error Reporting API encountered a small period of increased latency, and an elevated rate of 502 responses between 1:55am - 2:00am UTC on Tuesday, 3rd of December. Events that were attempted to be reported during this time may have been lost, but some notifiers will have retried and successfully reported events that initially failed.

    BugSnag service outage

    Inizio 29 ottobre 2024 alle ore 15:00 UTC · 50m

    IssuesIncidente minore
    Componenti interessati
    BugSnag DashboardBugSnag Error Reporting API
    1. 29 ottobre 2024 alle ore 15:00 UTCinvestigating

      We are currently experiencing an outage. The dashboard may not be accessible and there may be delays to event processing. We are investigating this issue.

    2. 29 ottobre 2024 alle ore 15:45 UTCmonitoring

      The dashboard is now accessible and there may be delays to event processing. We are continuing to monitor this.

    3. 29 ottobre 2024 alle ore 15:50 UTCresolved

      This incident has been resolved.

    Issues with symbolicating JS and mobile errors

    Inizio 30 settembre 2024 alle ore 16:03 UTC · 6h 33m

    IssuesIncidente minore
    Componenti interessati
    BugSnag Upload API
    1. 30 settembre 2024 alle ore 16:03 UTCmonitoring

      Some mapping files uploaded between 10 and 11 AM UTC may not be available for the symbolication of events. Resolution is underway to make these available and is complete for Proguard, .so mappings, and soon dSYMs. Processing of all affected source maps will take a little longer. Any uploads since 11 AM UTC are not affected.

    2. 30 settembre 2024 alle ore 22:36 UTCresolved

      This incident has been resolved.

    Issues with symbolicating JS errors

    Inizio 25 settembre 2024 alle ore 22:00 UTC · 0m

    Pending
    1. 30 settembre 2024 alle ore 15:42 UTCresolved

      From 26/09/2024 10:00 AM UTC to 30/09/2024 10:00 AM UTC there was an issue where one of our services failed to correctly fetch and apply source maps from remote storage. This issue resulted in mapping files not being applied to certain frames in some events.

    BugSnag Dashboard Outage

    Inizio 19 settembre 2024 alle ore 16:19 UTC · 1h 18m

    Pending
    1. 19 settembre 2024 alle ore 16:19 UTCinvestigating

      We are currently experiencing an outage on the BugSnag dashboard, and there may be delays to event processing. We are investigating this.

    2. 19 settembre 2024 alle ore 16:49 UTCmonitoring

      The BugSnag dashboard is now operational. We are continuing to monitor this.

    3. 19 settembre 2024 alle ore 17:37 UTCresolved

      This incident has been resolved.

    Delays in event processing

    Inizio 7 settembre 2024 alle ore 10:30 UTC · 0m

    Pending
    1. 10 settembre 2024 alle ore 08:44 UTCresolved

      We experienced a brief outage, resulting in our release and hooks endpoints returning 5xx response's for a few minutes.

    Issues with BugSnag Event processing times

    Inizio 15 agosto 2024 alle ore 14:14 UTC · 7h 3m

    Pending
    1. 15 agosto 2024 alle ore 14:14 UTCinvestigating

      We are currently investigating issues with slow event processing times.

    2. 15 agosto 2024 alle ore 15:47 UTCinvestigating

      Investigating issues on the Dashboard where event information is not loading.

    3. 15 agosto 2024 alle ore 16:31 UTCidentified

      Event information should now be loading on the Dashboard.

    4. 15 agosto 2024 alle ore 20:31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 15 agosto 2024 alle ore 21:17 UTCresolved

      This incident has been resolved.