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    Cronologia delle interruzioni di Calibre

    32 Calibre incidents · dicembre 2018 — official updates, affected components, duration and resolution details.

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    Application performance

    Inizio 6 maggio 2026 alle ore 10:32 UTC · 1h 55m

    IssuesIncidente minore
    Componenti interessati
    Application
    1. 6 maggio 2026 alle ore 10:32 UTCidentified

      We have identified degraded performance from the application and are monitoring it.

    2. 6 maggio 2026 alle ore 12:27 UTCresolved

      This incident has been resolved.

    Synthetic testing unavailable in Bahrain

    Inizio 1 aprile 2026 alle ore 23:42 UTC · 35d 12h

    OutageIncidente critico
    1. 1 aprile 2026 alle ore 23:42 UTCidentified

      Our synthetic page speed monitoring service is currently unavailable in Bahrain due to the illegal war in the region. Our services in the region are offline and unable to be contacted at this time. It may be some time before they become available again. More updates as they come.

    2. 7 maggio 2026 alle ore 12:24 UTCresolved

      This incident has been resolved.

    Degraded application performance

    Inizio 21 gennaio 2026 alle ore 00:00 UTC · 43m

    IssuesIncidente minore
    Componenti interessati
    CLI & Node.JS APIApplication
    1. 21 gennaio 2026 alle ore 00:00 UTCinvestigating

      We are currently investigating a degradation in application performance.

    2. 21 gennaio 2026 alle ore 00:12 UTCmonitoring

      Application performance has returned to acceptable levels. We are monitoring before resolving.

    3. 21 gennaio 2026 alle ore 00:43 UTCresolved

      This incident has been resolved.

    Test delays

    Inizio 20 ottobre 2025 alle ore 11:00 UTC · 15h 7m

    OutageIncidente maggiore
    Componenti interessati
    TokyoSeoulSydneyStockholmNorthern CaliforniaOhioCape TownSingaporeMumbaiFrankfurtCanadaOregonNorth VirginiaLondonIrelandSão Paulo
    1. 20 ottobre 2025 alle ore 11:00 UTCidentified

      Due to AWS incident with various services, we are experiencing delays in tests for North Virginia, California & Oregon. North Virginia is currently the most impacted.

    2. 20 ottobre 2025 alle ore 11:07 UTCidentified

      Tests are running in all other locations, however their processing is delayed so results will be stalled until AWS recovers.

    3. 20 ottobre 2025 alle ore 11:21 UTCmonitoring

      The test results backlog is processing. Tests in North Virginia are not running, we are monitoring.

    4. 20 ottobre 2025 alle ore 19:48 UTCmonitoring

      Testing in North Virginia continues to be interrupted by AWS outage. All other regions are operational.

    5. 20 ottobre 2025 alle ore 20:22 UTCmonitoring

      North Virginia is back, the test backlog is being processed. We are monitoring.

    6. 21 ottobre 2025 alle ore 02:07 UTCresolved

      This incident has been resolved.

    Application unavailable

    Inizio 29 maggio 2025 alle ore 02:05 UTC · 13m

    Pending
    Componenti interessati
    Application
    1. 29 maggio 2025 alle ore 02:05 UTCinvestigating

      We are currently investigating this issue.

    2. 29 maggio 2025 alle ore 02:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 29 maggio 2025 alle ore 02:18 UTCresolved

      This incident has been resolved.

    Application outage

    Inizio 27 giugno 2024 alle ore 22:23 UTC · 4h 44m

    OutageIncidente critico
    Componenti interessati
    Application
    1. 27 giugno 2024 alle ore 22:23 UTCinvestigating

      We are currently investigating application unavailability.

    2. 27 giugno 2024 alle ore 22:57 UTCmonitoring

      We are continuing to monitor while application availability is restored.

    3. 28 giugno 2024 alle ore 03:07 UTCresolved

      This incident has been resolved.

    Test processing delays in all regions

    Inizio 9 gennaio 2024 alle ore 22:47 UTC · 5h 57m

    OutageIncidente maggiore
    Componenti interessati
    TokyoSeoulSydneyNorthern CaliforniaOhioSingaporeMumbaiFrankfurtCanadaOregonNorth VirginiaLondonIrelandSão Paulo
    1. 9 gennaio 2024 alle ore 22:47 UTCinvestigating

      We are currently investigating test processing delays in all testing regions. You might experience recent Snapshots being marked as "scheduled" and results being delayed (including Pull Request Reviews and API-invoked tests). We will provide more information as soon as it’s available.

    2. 10 gennaio 2024 alle ore 00:37 UTCmonitoring

      A fix has been implemented. We are monitoring as systems recover.

    3. 10 gennaio 2024 alle ore 03:11 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 10 gennaio 2024 alle ore 04:44 UTCresolved

      This incident has been resolved.

    Test failures

    Inizio 6 ottobre 2023 alle ore 03:00 UTC · 0m

    Pending
    1. 10 ottobre 2023 alle ore 06:44 UTCresolved

      On Friday 6th of October, Calibre experienced intermittent test failures on desktop devices. These failures were reported as being unable to connect to Chrome web browser. The issue has since been resolved and is not expected to be observed again in the future.

    Test delays in Canada region

    Inizio 8 novembre 2022 alle ore 07:38 UTC · 1h 39m

    Pending
    Componenti interessati
    Canada
    1. 8 novembre 2022 alle ore 07:38 UTCidentified

      We are currently investigating test delays in the Canada region. You might experience some Snapshots being marked as "scheduled" and results being delayed (including Pull Request Reviews tests). We will provide more information as soon as it’s available.

    2. 8 novembre 2022 alle ore 08:35 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8 novembre 2022 alle ore 09:17 UTCresolved

      This incident has been resolved.

    Test Processing Delay

    Inizio 1 ottobre 2022 alle ore 08:30 UTC · 2h 10m

    IssuesIncidente minore
    Componenti interessati
    TokyoSeoulSydneyNorthern CaliforniaOhioSingaporeMumbaiFrankfurtCanadaOregonNorth VirginiaLondonIrelandSão Paulo
    1. 1 ottobre 2022 alle ore 08:30 UTCinvestigating

      We are investigating a delay in tests being processed.

    2. 1 ottobre 2022 alle ore 08:58 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 1 ottobre 2022 alle ore 09:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 1 ottobre 2022 alle ore 10:40 UTCresolved

      This incident has been resolved.

    Test delays in North Virginia region

    Inizio 14 settembre 2022 alle ore 10:31 UTC · 9h 20m

    IssuesIncidente minore
    Componenti interessati
    North Virginia
    1. 14 settembre 2022 alle ore 10:31 UTCidentified

      We are currently investigating test delays in the North Virginia region. You might experience some Snapshots being marked as "scheduled" and results being delayed (including Pull Request Reviews tests). We will provide more information as soon as it’s available.

    2. 14 settembre 2022 alle ore 11:37 UTCmonitoring

      There is a significant backlog of tests. We've increased Test Agents in the North Virginia region and are monitoring as queues return to normal.

    3. 14 settembre 2022 alle ore 19:51 UTCresolved

      This incident has been resolved.

    API requests are affected by an upstream DNS issue

    Inizio 23 agosto 2022 alle ore 23:57 UTC · 4h 8m

    OutageIncidente critico
    Componenti interessati
    CLI & Node.JS API
    1. 23 agosto 2022 alle ore 23:57 UTCidentified

      An upstream DNS issue is preventing API requests (Node.js API, Command Line Client) made to api.calibreapp.com from resolving correctly. We are tracking this issue with our upstream provider and will provide updates as they come.

    2. 24 agosto 2022 alle ore 01:36 UTCmonitoring

      api.calibreapp.com is now partially resolving. We're continuing to monitor for the moment and will resolve this issue when we've seen confirmation from the upstream provider.

    3. 24 agosto 2022 alle ore 04:04 UTCresolved

      The upstream DNS issue has been resolved. We've observed traffic to api.calibreapp.com and can confirm that the issue is resolved.

    Application is not accessible

    Inizio 24 febbraio 2022 alle ore 16:30 UTC · 0m

    Pending
    1. 25 febbraio 2022 alle ore 01:51 UTCresolved

      Due to a reported incident with our application hosting provider, Calibre’s application interface was not accessible for approximately 30 minutes between 3:30 and 4:00 AM AEST (16:30 and 17:00 UTC). Testing was NOT affected and the application was fully operational after the incident window.

    Degraded application performance

    Inizio 12 luglio 2021 alle ore 06:43 UTC · 51m

    Pending
    Componenti interessati
    CLI & Node.JS APIApplication
    1. 12 luglio 2021 alle ore 06:43 UTCinvestigating

      We are currently investigating elevated error reports for Calibre's user interface and APIs.

    2. 12 luglio 2021 alle ore 07:03 UTCidentified

      We've identified the issue and are currently applying a fix.

    3. 12 luglio 2021 alle ore 07:09 UTCidentified

      We are currently experiencing an outage: Application and APIs are not accessible. Test are running in the background and are not affected by this issue. We are working on a fix and will post updates as they come.

    4. 12 luglio 2021 alle ore 07:21 UTCmonitoring

      The fix has been applied. We'll continue to monitor.

    5. 12 luglio 2021 alle ore 07:34 UTCresolved

      This incident has been resolved.

    Website and documentation partially unavailable

    Inizio 12 febbraio 2021 alle ore 01:08 UTC · 3h 9m

    Pending
    Componenti interessati
    BlogDocumentation
    1. 12 febbraio 2021 alle ore 01:08 UTCidentified

      Due to an outage of our hosting provider, Vercel, our marketing website and documentation might be unavailable to some visitors or you might observe downgraded performance. The Calibre application, tests and APIs are NOT affected—your monitoring is running without any issues. You can access your Calibre account at https://calibreapp.com/home.

    2. 12 febbraio 2021 alle ore 01:34 UTCmonitoring

      Our hosting provider has implemented a mitigation strategy—the marketing website and documentation should now be fully available without degraded performance issues. We will continue monitoring the situation to ensure stability of Calibre's sites.

    3. 12 febbraio 2021 alle ore 04:17 UTCresolved

      This incident has been resolved.

    Test delays in North Virginia

    Inizio 25 novembre 2020 alle ore 20:26 UTC · 2h 42m

    Pending
    Componenti interessati
    North Virginia
    1. 25 novembre 2020 alle ore 20:26 UTCinvestigating

      We are currently investigating test failures and delays in the North Virginia region. You might experience some Snapshots being marked as "failed" or "scheduled" and results being delayed. We will provide more information as soon as it’s available.

    2. 25 novembre 2020 alle ore 20:37 UTCmonitoring

      We have identified the issue to be caused by an outage of one of our providers, Amazon AWS. A fix to bypass the outage is in place and tests should be resumed and completed shortly. Thank you for your patience.

    3. 25 novembre 2020 alle ore 23:08 UTCresolved

      Tests in North Virginia are now running normally.

    Application is not accessible

    Inizio 4 novembre 2020 alle ore 01:44 UTC · 5h 13m

    OutageIncidente maggiore
    Componenti interessati
    Application
    1. 4 novembre 2020 alle ore 01:44 UTCinvestigating

      We are currently investigating an issue with the Calibre application (interface) not being accessible. Testing is NOT affected and running without issues. We will provide more information as soon as it’s available.

    2. 4 novembre 2020 alle ore 06:30 UTCidentified

      The application interface is again accessible with the exception of users logging in with SAML (SSO). Again, testing is not affected. We continue working on full issue resolution. Thank you for your patience!

    3. 4 novembre 2020 alle ore 06:57 UTCresolved

      This incident has been resolved.

    Tests delayed in London region

    Inizio 5 ottobre 2020 alle ore 11:40 UTC · 9h 17m

    IssuesIncidente minore
    Componenti interessati
    London
    1. 5 ottobre 2020 alle ore 11:40 UTCmonitoring

      There is a backlog of tests in the London region. We are continuing to monitor the situation while the backlog is being processed.

    2. 5 ottobre 2020 alle ore 20:57 UTCresolved

      This incident has been resolved.

    Test failures in several regions

    Inizio 6 agosto 2020 alle ore 11:44 UTC · 18h 9m

    IssuesIncidente minore
    Componenti interessati
    SydneySingaporeFrankfurtNorth VirginiaLondonSão Paulo
    1. 6 agosto 2020 alle ore 11:44 UTCinvestigating

      We are investigating an ongoing issue where some tests are not able to be completed successfully. In some cases tests will fail, or be delayed for a period of minutes.

    2. 6 agosto 2020 alle ore 12:21 UTCinvestigating

      We are continuing to investigate this issue.

    3. 6 agosto 2020 alle ore 13:15 UTCmonitoring

      A fix has been put in place and we will be monitoring our systems to confirm resolve.

    4. 6 agosto 2020 alle ore 23:49 UTCidentified

      We are still observing recurring test delays in several Test Agent regions. Tests in those areas might be delayed, but will eventually be completed. We continue working on a reliable solution to this issue.

    5. 7 agosto 2020 alle ore 05:53 UTCresolved

      All Test Agent regions are now fully operational.

    Snapshot failures in several regions

    Inizio 5 agosto 2020 alle ore 07:23 UTC · 22h 45m

    IssuesIncidente minore
    Componenti interessati
    TokyoSeoulSydneyNorthern CaliforniaOhioSingaporeMumbaiFrankfurtCanadaOregonNorth VirginiaLondonIrelandSão Paulo
    1. 5 agosto 2020 alle ore 07:23 UTCinvestigating

      We are currently investigating test failures and delays in selected regions and tests. You might experience some Snapshots being marked as "failed" or results being delayed. We will provide more information as soon as it’s available.

    2. 5 agosto 2020 alle ore 11:28 UTCinvestigating

      We're continuing to investigate for the root cause and a solution for the issue. Rest assured that test results for failed tests won’t be lost and will become available once the incident is resolved.

    3. 5 agosto 2020 alle ore 13:14 UTCmonitoring

      A fix has been deployed. We are now monitoring with a view to resolve this issue soon.

    4. 6 agosto 2020 alle ore 02:35 UTCmonitoring

      We are observing recurrent test failures and delays in the North Virginia Test Agent region. We're continuing to investigate for the root cause of the issue and a permanent solution. Thank you for your patience.

    5. 6 agosto 2020 alle ore 06:08 UTCresolved

      All Test Agent regions are now fully operational.