Cronologia delle interruzioni di Canva

1. 31 luglio 2026 alle ore 18:55 UTCinvestigating

   Alcuni utenti possono avere problemi utilizzando Canva. I nostri team stanno cercando urgentemente in questo e forniremo un aggiornamento presto.

2. 31 luglio 2026 alle ore 19:02 UTCidentified

   Abbiamo identificato un problema che riguarda abbonamenti, fatturazione e pagamenti a Canva. Le nostre squadre stanno lavorando per risolvere il problema.

3. 31 luglio 2026 alle ore 19:24 UTCmonitoring

   Una soluzione è stata implementata e stiamo monitorando i risultati.

4. 31 luglio 2026 alle ore 19:58 UTCresolved

   Questo incidente è stato risolto.

Tradotto automaticamente dall'aggiornamento ufficiale dell'incidente.

1. 13 luglio 2026 alle ore 22:57 UTCinvestigating

   Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 13 luglio 2026 alle ore 23:04 UTCidentified

   The issue has been identified: - Users are shown the wrong status of their subscription

3. 13 luglio 2026 alle ore 23:17 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 12 luglio 2026 alle ore 08:38 UTCidentified

   Some users may experience issues downloading video designs. Our teams are currently working to resolve the issue.

2. 12 luglio 2026 alle ore 17:29 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 9 luglio 2026 alle ore 17:55 UTCinvestigating

   Some users may have issues signing up or logging into Canva via Microsoft Oauth. If available, an alternate login may work around the issue.

2. 9 luglio 2026 alle ore 17:58 UTCinvestigating

   We are continuing to investigate this issue.

3. 9 luglio 2026 alle ore 23:23 UTCinvestigating

   We are continuing to investigate this issue and hope to have a fix in place soon.

4. 10 luglio 2026 alle ore 00:13 UTCidentified

   The issue has been identified and a fix is being implemented.

5. 10 luglio 2026 alle ore 00:34 UTCresolved

   This incident has been resolved.

1. 9 luglio 2026 alle ore 12:50 UTCinvestigating

   Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 9 luglio 2026 alle ore 13:51 UTCmonitoring

   Some users may have issues using Canva. Our teams are urgently looking into this. This issue only affects a small percentage of users. We are currently monitoring the issue.

3. 9 luglio 2026 alle ore 14:04 UTCresolved

   This incident has been resolved.

1. 6 luglio 2026 alle ore 07:00 UTCidentified

   Some users may experience issues with formulas in Sheets that are downloaded in PNG/JPG/PDF formats. Downloads in CSV format are not affected. Our teams are working to resolve the issue.

2. 7 luglio 2026 alle ore 01:24 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 2 luglio 2026 alle ore 09:10 UTCinvestigating

   Users may experience errors uploading media to their Canva design

2. 2 luglio 2026 alle ore 09:12 UTCinvestigating

   We are continuing to investigate this issue.

3. 2 luglio 2026 alle ore 11:00 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 2 luglio 2026 alle ore 00:44 UTCinvestigating

   We are currently investigating this issue.

2. 2 luglio 2026 alle ore 02:21 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2 luglio 2026 alle ore 04:19 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2 luglio 2026 alle ore 06:44 UTCresolved

   This incident has been resolved.

1. 23 giugno 2026 alle ore 23:01 UTCinvestigating

   Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 23 giugno 2026 alle ore 23:19 UTCidentified

   We have identified the issue. Some customers may encounter a "Page Not Found" error when using Canva. Our team is actively investigating and working on a resolution.

3. 23 giugno 2026 alle ore 23:51 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 22 giugno 2026 alle ore 04:16 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 22 giugno 2026 alle ore 07:28 UTCresolved

   This incident has been resolved.

1. 17 giugno 2026 alle ore 02:53 UTCinvestigating

   Some users may have issues creating design on the Canva App on iOS devices. Our teams are urgently looking into this and we will provide an update soon.

2. 17 giugno 2026 alle ore 02:54 UTCinvestigating

   We are continuing to investigate this issue.

3. 17 giugno 2026 alle ore 03:07 UTCidentified

   Some users may have issues creating designs or logging in on the Canva App on iOS devices in Australia and New Zealand. Our teams are working to resolve the issue.

4. 17 giugno 2026 alle ore 03:26 UTCmonitoring

   A fix has been implemented and we are currently monitoring

5. 17 giugno 2026 alle ore 03:54 UTCresolved

   This incident has been resolved.

1. 15 giugno 2026 alle ore 20:20 UTCinvestigating

   Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 15 giugno 2026 alle ore 20:30 UTCidentified

   Users may experience intermittent issues downloading designs. Our team are urgently working on a fix.

3. 15 giugno 2026 alle ore 21:03 UTCresolved

   This incident has been resolved.

1. 15 giugno 2026 alle ore 11:34 UTCidentified

   The issue has been identified and our engineers are working to implement a fix.

2. 15 giugno 2026 alle ore 12:10 UTCresolved

   This incident has been resolved.

1. 15 giugno 2026 alle ore 11:01 UTCidentified

   Users may experience errors exporting video. Our engineers have identified the issue and are working on a fix.

2. 15 giugno 2026 alle ore 11:22 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 12 giugno 2026 alle ore 04:45 UTCidentified

   Users may experience intermittent issues when using Canva. Our engineers have identified the issue and are working on a fix.

2. 12 giugno 2026 alle ore 05:16 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 12 giugno 2026 alle ore 06:25 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 9 giugno 2026 alle ore 03:41 UTCinvestigating

   Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 9 giugno 2026 alle ore 03:45 UTCidentified

   The issue has been identified and our engineers are working to implement a fix.

3. 9 giugno 2026 alle ore 04:19 UTCresolved

   This incident has been resolved.

1. 29 maggio 2026 alle ore 01:48 UTCinvestigating

   Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.

2. 29 maggio 2026 alle ore 01:58 UTCmonitoring

   A fix has been implemented, and we are monitoring the results. Users should be able to use billing and payment features normally.

3. 29 maggio 2026 alle ore 02:12 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 22 maggio 2026 alle ore 03:34 UTCinvestigating

   We are currently investigating the issue.

2. 22 maggio 2026 alle ore 03:46 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 22 maggio 2026 alle ore 04:07 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 22 maggio 2026 alle ore 04:41 UTCresolved

   This incident has been resolved.

1. 21 maggio 2026 alle ore 04:56 UTCidentified

   Users may experience intermittent issues uploading new images and videos, or using functionality which edits or transforms images and videos. Requests may succeed when re-attempted. We have identified the cause of the issue and are working on a fix.

2. 21 maggio 2026 alle ore 05:40 UTCmonitoring

   We have implemented a fix and are monitoring the results. A very small proportion of users may experience issues uploading new images and videos, or using functionality which edits or transforms images and videos. We expect the issue to be fully recovered within ~20 minutes.

3. 21 maggio 2026 alle ore 06:28 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 12 maggio 2026 alle ore 04:15 UTCinvestigating

   Some users may have issues accessing Canva offline editing. Our teams are urgently looking into this and we will provide an update soon.

2. 12 maggio 2026 alle ore 04:42 UTCresolved

   This incident has been resolved.